Use this report to determine the business of the Cisco IVR and to evaluate information like percentage busy to help with IVR capacity planning.
Query: This report data
is built from a Database Query.
Views: This report only has a grid view.
Grouping: This report is grouped by IVR Ports.
Value List: Trunk
Database Schema Tables from which data is retrieved: Trunk
Group and Trunk_Group_Half_Hour.