Cisco Unified Real-Time Monitoring Tool Administration Guide for Cisco Unified Contact Center Express and Cisco Unified IP IVR Release 9.0(1)
Performance Objects and Counters for Unified CCX
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Performance Objects and Counters for Unified CCX

Performance Objects and Counters for Unified CCX

This appendix provides information on Unified CCX-related objects and counters. For information on specific counters, click the blue text in the following list to go to the object:


Tip


For the latest performance monitoring counters, objects, and counter descriptions that are available for Unified CCX, access the performance monitoring counters in the Cisco Unified Real-Time Monitoring Tool. In RTMT, you can review a counter description, as described in the Add counter using performance queries.


Unified CCX DB Monitors

The Unified CCX DB Monitors object provides information about the space used by Unified CCX datastores. The following table contains information about Unified CCX DB Monitors counters.

Table 1 Unified CCX DB Monitors

Counters

Counter Description

DB CRA % Space Used

This counter represents the amount (%) of space used by Unified CCX Configuration Data.

DB CRA REPOSITORY % Space Used

This counter represents the amount (%) of space used by Unified CCX Repository.

FcrAsSvr % Space Used

This counter represents the amount (%) of space used by Unified CCX Frascal.

Unified CCX Engine JVM Heap

The Unified CCX Engine JVM Heap object provides information about heap usage of the Unified CCX Engine. The following table contains information about Unified CCX Engine JVM Heap counters.

Table 2 Unified CCX Engine JVM Heap

Counters

Counter Description

KBytesMemoryCommitted

This counter represents the amount of memory in Kbytes that is committed for the Engine JVM to use. This amount of memory is guaranteed for the JVM to use.

KBytesMemoryMax

This counter represents the amount of memory in bytes that can be used by Engine JVM. Based on the availability of System memory, the JVM may fail to allocate memory even if the amount of used memory does not exceed this maximum size.

KBytesMemoryUsed

This counter represents the amount of memory currently in use by the JVM.

PercentageMemoryUsedAfterGC

This counter represents the percentage of heap memory that is used by the application after the last full Garbage Collection cycle.

Additional information

Related References
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