Alert Name
|
Description
|
DB CRA %
Space Used
|
The
percentage of used space in the Unified CCX database, db_cra. The database,
db_cra, contains the Unified CCX historical and configuration data.
|
DBReplicationStopped
|
Unified
CCX Database Replication has been removed. This typically happens when the
replication queues become full due to the inability to contact the other node.
|
HistoricalDataWrittenToFiles
|
Historical data is not written to the Unified CCX database and
has been written to the file system. Please verify the state of the Unified CCX
database.
|
Intelligence Center CUIC_DATABASE_UNAVAILABLE
|
This
alert occurs when the Intelligence Center CUIC_DATABASE_UNAVAILABLE event gets
generated. This indicates the system detected critical error with database.
|
Intelligence Center CUIC_DB_REPLICATION_FAILED
|
This
alert occurs when the Intelligence Center CUIC_DB_REPLICATION_FAILED event gets
generated. This indicates the Database replication failed.
|
Intelligence Center CUIC_REPORT_EXECUTION_FAILED
|
This
alert occurs when the Intelligence Center CUIC_DB_REPLICATION_FAILED event gets
generated. This indicates that the reporting server could not run a report.
This could be because the associated datasource is offline.
|
Intelligence Center CUIC_UNRECOVERABLE_ERROR
|
This
alert occurs when the Intelligence Center CUIC_UNRECOVERABLE_ERROR event gets
generated. This indicates that the system has detected an internal error within
Reporting Server which may prevent it from functioning correctly. Restart may
be required.
|
CCXToCUICAdminSyncFailed
|
This
alert occurs when the Unified CCX has failed to notify CUIC on any resource
change.
|
CCXToCUICCVDSyncFailed
|
This
alert occurs when the Unified CCX has failed to notify CUIC on any resource
change.
|
CCXToCUICEngineSyncFailed
|
This
alert occurs when the Unified CCX has failed to notify CUIC on any resource
change.
|
MediasenseStatusDown
|
One or
more Mediasense nodes configured with this CCX are down or unreachable. This
will impact CUCM-based call recording and CCX subscriptions to Mediasense for
recording events.
|
PurgeInvoked
|
This
alert occurs when the Unified CCX Auto Purging has completed.
|
UnifiedCCXEngineMemoryUsageHigh
|
This
alert occurs when the percentage of JVM heap memory used by Cisco Unified CCX
Engine process is greater than the configured threshold value.
|
EMAIL_SERVER_DOWN
|
This
alert occurs when the email server is not reachable.
|
SocialMinerTomcatServiceDown
|
This
alert occurs when Social Miner Tomcat is not reachable.
|
SocialMinerXMPPServiceDown
|
This
alert occurs when the Unified CCX has failed to contact Social Miner runtime
server (XMPP).
|