explains how to install Cisco Unified Contact Center Express (Unified CCX) on a
single node deployment or two node high availability deployment in a cluster
environment. Review all installation instructions carefully before you install
or upgrade Unified CCX.
This guide is intended for Cisco Unified Communications system administrators.
For information on obtaining support, obtaining additional
documentation, providing documentation feedback, security guidelines, and also
recommended aliases and general Cisco documents, see the monthly What's
New in Cisco Product Documentation, which also lists all new and revised Cisco
technical documentation, at:
Subscribe to the What's New in Cisco Product
Documentation as a Really Simple Syndication (RSS) feed and set content to be
delivered directly to your desktop using a reader application. RSS feeds
are a free service and Cisco currently supports RSS Version 2.0.