Guest

Cisco Virtualization Experience Client 2000 Series

Cisco Virtualization Experience Client 2112/2212 Release Notes for WTOS Release 7.0_627

  • Viewing Options

  • PDF (206.2 KB)
  • Feedback
Cisco Virtualization Experience Client 2112/2212 Release Notes for WTOS Release 7.0_627

Table Of Contents

Cisco Virtualization Experience Client 2112/2212 Release Notes for WTOS Release 7.0_627

Contents

Introduction

Related Documentation

New and Changed Information

IPv6 Support

Network Setup Dialog Box

System Information Dialog Box

Citrix Access Gateway Support

Installation Notes

Installing Firmware Release 7.0_627 for Cisco VXC 2112/2212 Clients

Important Notes

ICA Compatibility

RDP Compatibility

LLDP Required for Cisco VXC 2212 Power Negotiation

RDP USB Redirection

Maximum Resolution and Bit Rate for Windows Media Viewer (WMV) files with RDP

Known Issues

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Documentation Changes

Internal Button Cell Battery: Nonreplaceable

Obtaining Documentation and Submitting a Service Request


Cisco Virtualization Experience Client 2112/2212 Release Notes for WTOS Release 7.0_627


Updated: June 22, 2012

Use these release notes with the Cisco Virtualization Experience Clients 2112/2212 running WTOS Firmware Release 7.0_627.

Contents

These release notes provide the following information:

Introduction

Related Documentation

New and Changed Information

Installation Notes

Important Notes

Known Issues

Caveats

Documentation Changes

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Virtualization Experience Client (VXC) 2112 and 2212 are workstation-class virtualization clients for use with the Independent Computing Architecture (ICA) and the Remote Desktop Protocol (RDP). The ICA and RDP protocols are designed to deliver a user desktop from a centralized host server across standard IP networks, enabling you to use applications and desktop peripherals as if you were using them locally.

This release supports the following Cisco Virtualization Experience Clients (VXC) clients using WTOS firmware:

Cisco VXC 2112, integrated

Cisco VXC 2212, standalone

The Cisco VXC 2112 attaches to the Cisco Unified IP Phone 8961, 9951, or 9971 through a spine connector cable. The Cisco Unified IP Phone 8961, 9951, or 9971 must run Firmware Release 9.1(2) or later.

The Cisco VXC 2212 operates independently and is powered by either an AC adapter (CP-PWR-CUBE-4) or by Power over Ethernet (PoE) capable Cisco Switches.

Related Documentation

For more information, see the documents available at the following URLs:

Cisco Virtualization Experience Client 2000 Series

http://www.cisco.com/en/US/products/ps11499/tsd_products_support_series_home.html

Cisco Virtualization Experience Client Manager

http://www.cisco.com/en/US/products/ps11582/tsd_products_support_series_home.html

New and Changed Information

This section contains the following topics:

IPv6 Support

Citrix Access Gateway Support

IPv6 Support

Cisco VXC 2112/2212 provides configuration options for IPv6 support. However, the virtualization servers have no corresponding IPv6 functionality. Therefore, the Cisco VXC 2112/2212 is not intended to operate in an IPv6 environment.

The following sections describe the IPv6 configuration options available in the administrative interface for the client.


Caution For normal client operations, do not enable IPv6 options. By default, the Cisco VXC 2112/2212 operates in IPv4-only mode.

Network Setup Dialog Box

The Network Setup dialog box (System Settings > Network Setup) now provides the option to enable IPv6, and also provides related Advanced and Properties command buttons.

For normal client operations, do not enable the IPv6 options. By default, the Cisco VXC 2112/2212 operates in IPv4-only mode.

Figure 1 Network Setup Dialog Box

If you click the Advanced button, the IPv6 Advanced Settings dialog box appears.

Figure 2 IPv6 Advanced Settings Dialog Box

If you click the Properties button, the Network Setup dialog box for IPv6 appears.

Figure 3 Network Setup Dialog Box for IPv6

System Information Dialog Box

To view IPv6 information, click System Information > IPv6.

Figure 4 System Information Dialog Box

Citrix Access Gateway Support

Cisco VXC 2112/2212 can create a secure ICA connection through Citrix Secure Gateway or Citrix Access Gateway Enterprise Edition. Supported authentication modes are as follows:

LDAP authentication on the Access Gateway

RSA authentication on the Access Gateway with LDAP on the web interface

LDAP pass-through authentication on the web interface

See Citrix documentation for instructions to configure the different modes on the Citrix Access Gateway.

Installation Notes

For installation instructions, see Quick Start Guide: Cisco Virtualization Experience Client (VXC) 2112/2212.

Installing Firmware Release 7.0_627 for Cisco VXC 2112/2212 Clients

To download and install the Cisco VXC firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cisco/software/navigator.html

Step 2 Log in to the Download Software page.

Step 3 Choose Products > Voice and Unified Communications > IP Telephony > Virtualized Endoints.

Step 4 Choose Cisco Virtualization Experience Client 2000 Series.

Step 5 Choose your client type.

Step 6 In the Latest Releases folder, choose 7.0_627.

Step 7 Select one the following firmware files, click the Download Now or Add to cart button, and follow the prompts:

ICA7.0_627.zip (Release 7.0_627 Firmware for Cisco VXC 2112/2212)

VXC2x12-7.0_627-VXCM-Package.zip (Package containing Release 7.0_627 Firmware for Cisco VXC 2112/2212 and supporting files for upgrades using Cisco VXC Manager)

Step 8 To update the firmware using Cisco VXC Manager, see the Administration Guide for Cisco VXC Manager 4.8.5. For more information about using central configuration for client upgrades, see the "Central Configuration: Automating Updates and Configuration" section of the Cisco Virtualization Experience Client 2112/2212 ICA Administration Guide for WTOS.


Important Notes

This section provides general information about using and supporting the Cisco VXC 2112/2212 in your system:

ICA Compatibility

RDP Compatibility

LLDP Required for Cisco VXC 2212 Power Negotiation

RDP USB Redirection

Maximum Resolution and Bit Rate for Windows Media Viewer (WMV) files with RDP

ICA Compatibility

For best experience and performance, use Citrix XenDesktop 5 or Citrix XenApp 6 with WTOS Release 7.0_627.

RDP Compatibility

Cisco VXC 2112/2212 clients support RDP 7.x including the use of VMware View for RDP deployments.

LLDP Required for Cisco VXC 2212 Power Negotiation

To allow PoE-powered Cisco VXC 2212 clients to negotiate power requirements with the connected switch, you must enable LLDP on the connected switch. Otherwise, the client may not be able to draw sufficient power to operate properly.

RDP USB Redirection

The USB redirection feature does not function with RDP as it does with ICA. In ICA when USB devices are plugged in, the client displays the auto-play dialog window and the device appears as removable storage (which can be ejected). In RDP, the client maps the device as network storage, which can cause issues if the application that has the file open for writing crashes, causing a locked file. For USB redirection to work the same way with RDP as it does with ICA, the VM must be Windows 7 running on a Hyper-V hypervisor.

To enable USB redirection, you must enable disk mapping using the mapdisks parameter in the INI file or using the Disks option on the Global Connection Settings > Session tab.

Maximum Resolution and Bit Rate for Windows Media Viewer (WMV) files with RDP

The following table describes the maximum and recommended resolution and bit rate for Windows Media Viewer (WMV) files in RDP sessions.

Table 1 Maximum Resolution and bit rate for WMV files with RDP

Protocol

RDP

Decoder

WMV

Maximum Resolution/Bit Rate

720p/6.5 Mbit/s

Recommended Resolution/Bit Rate

480p/3 Mbit/s

Comments

At a higher resolution or bit rate, audio and video may not be fully synchronized.


Known Issues

Table 2 describes some of the known issues associated with the Cisco VXC 2112/2212.

Table 2 Known Issues 

Issue
Workaround

USB Flash Drive Performance, with Maximum HPD Loading, in PoE Mode—If there are more than two USB High Powered Devices (HPD) inserted and one of these is a hub with several USB Flash drives inserted, the flash drives may not appear on the remote desktop until they are removed and reinserted one at a time.

Remove and reinsert the USB drives one at a time.

Windows Media Video (.wmv) Files—When using Windows Play List (.wpl) files in repeat play mode, the Windows Media play progress bar may sometimes lose synchronization.

Reopen the playlist file to resynch the progress bar. However, doing so does not entirely resolve this minor issue.

Windows Media Video (.wmv) Files—For RDP sessions, high-definition .wmv files cannot be viewed without degraded performance because of limited system resources.

For RDP sessions, high-definition .wmv files cannot be viewed simultaneously with Internet Explorer high-definition video streaming without eventually hanging the session. The applications must be terminated (using Windows Task Manager) to continue the session.

Do not simultaneously play high-definition .wmv files and Internet Explorer high-definition videos.

When you move a webcam preview window beyond the edge of the monitor, such that it is only partly visible on-screen, the video display will flicker. This issue occurs only under the following specifications:

32 bit depth of resolution

Resolution >= 1600 x 1200

Webcam window dimensions >= 544 x 288

None

If self-service is enabled and you delete the Program Neighborhood Agent (PNA) server address, and then lock and unlock the Cisco VXC client, the application list appears empty. The steps required to reproduce this issue are as follows:

1. Specify the Citrix PNA server address. (In the Remote Connection window, select Citrix Xen, and in the Broker Server field, specify the address of a Citrix PNA server.)

2. To set the account to self service, enter the self-service server address in the Account Self-Service Server field.

3. Sign in to the PNA server.

4. Toggle from the active session to the desktop (by pressing Ctrl-Alt-Down Arrow).

5. Navigate to the Remote Connection window, and delete the PNA server address.

6. Lock the terminal and unlock it.

Sign out and sign in from the session. The application list will be visible.

In an ICA session, when you move a text box window in a Microsoft Word document, some artifacts appear that remain on-screen and do not disappear. This happens only for a text box window.

None


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

Table 3 lists severity 1, 2, and 3 defects that are open for the Cisco Virtualization Experience Client 2112/2212 using Firmware Release 7.0_627.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Open Caveats for the Cisco Virtualization Experience Client 2112/2212 

Identifier
Headline

CSCtl77604

Cisco VXC 2112 integrated takes >2 minutes to report error on network connection down

CSCts68435

Display for the Samsung SyncMaster B2230 monitor is not Auto corrected

CSCts89964

VXC 2x12 unit does not supply enough power to Pioneer external DVD-ROM

CSCts96092

Microphone does not work in RDP unless "Record from local" option is checked

CSCto14543

Broker config defaults back to Xen server if both Xen and VMware are configured

CSCts54346

VXC 21xx device does not re-do DHCP request upon ethernet link down & up


Resolved Caveats

Table 4 lists severity 1, 2, and 3 defects that are resolved for the Cisco Virtualization Experience Client 2112/2212 using Firmware Release 7.0_627.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 4 Resolved Caveats for the Cisco Virtualization Experience Client 2112/2212 

Identifier
Headline

CSCto73033

Higher value RDP session id does not work on Cisco VXC ICA units

CSCto94936

Time zone setting on Cisco VXC causes it to be unrecognized in HVD

CSCto51147

USB KVM not functional with ICA unit with Release 7.0_214

CSCto57049

Firmware upgrade for ICA via FTP stuck in a loop

CSCtr38360

VXC 2111 does not power second display


Documentation Changes

This section provides documentation changes that will be implemented in the next major update of WTOS firmware.

This section contains these topics:

Internal Button Cell Battery: Nonreplaceable

Internal Button Cell Battery: Nonreplaceable

The Quick Start Guide: Cisco Virtualization Experience Client (VXC) 2112/2212 states that the internal button cell battery in the Cisco VXC 2112/2212 client is replaceable by Cisco. This information is incorrect.

The internal button cell battery in the Cisco VXC 2112/2212 client is not replaceable by Cisco. If issues arise with the battery, you must return the Cisco VXC client.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.


© 2011 Cisco Systems, Inc. All rights reserved.