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Cisco Unified IP Phone Release Notes for Firmware Release 9.2(1) (SCCP and SIP)

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Cisco Unified IP Phone Release Notes for Firmware Release 9.2(1) (SCCP and SIP)

Table Of Contents

Cisco Unified IP Phone Release Notes for Firmware Release 9.2(1) (SCCP and SIP)

Contents

Related Documentation

New and Changed Information

EnergyWise

SSH Access

UCR 2008 Support

Installation Notes

Installing Firmware Release 9.2(1) for SCCP

Firmware Upgrade Issues for SCCP

Firmware Installation Procedure for SCCP

Installing Firmware Release 9.2(1) for SIP

Firmware Upgrade Issues for SIP

Firmware Installation Procedure for SIP

Installing Firmware for the Cisco Unified IP Phone Expansion Module

Installing the Cisco Unified IP Phone Expansion Module 7914

Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915

Important Notes

CTL File Size Limitation

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone Release Notes for Firmware Release 9.2(1) (SCCP and SIP)


Publi sh ed: M ay 24, 2011

The information in this release note applies to the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G/G-GE, 7945G, 7942G, 7941G/G-GE, 7931G, 7911G, and 7906G.

Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 9.2(1). Table 1 lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.

Table 1 Cisco Unified Communications Manager
and Firmware Release Compatibility
 

Cisco Unified IP Phone
Protocol
Cisco Unified Communications Manager

Cisco Unified IP Phone 7975G, 7965G, 7962G, 7945G, and 7942G

SCCP

Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1, 4.3, 4.2, and 4.1

Cisco Unified IP Phone 7975G, 7965G, 7962G, 7945G, and 7942G

SIP

Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1

Cisco Unified IP Phone 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7911G, and 7906G

SCCP

Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager 3.3

Cisco Unified IP Phone 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7911G, and 7906G

SIP

Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1 and 5.0

Cisco Unified IP Phone 7931G

SCCP

Cisco Unified Communications Manager 7.1, 7.0, 6.0 and 6.1

Cisco Unified IP Phone 7931G

SIP

Cisco Unified Communications Manager 7.0 and later

Cisco Unified IP Phone Expansion Module 7916

SCCP and SIP

Cisco Unified Communications Manager 6.1 and later

Cisco Unified IP Phone Expansion Module 7915

SCCP and SIP

Cisco Unified Communications Manager 6.1 and later

Cisco Unified IP Phone Expansion Module 7914

SCCP and SIP

Cisco CallManager Version 3.1(2c) or later



Note SIP firmware release 9.2(1) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 8.6(1). Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.


Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Related Documentation

New and Changed Information

Installation Notes

Important Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Related Documentation

This section provides links to related documentation.

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URLs:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

New and Changed Information

This section contains the following topics:

EnergyWise

SSH Access

UCR 2008 Support

EnergyWise

Cisco EnergyWise program promotes company-wide sustainability by monitoring, reporting, and reducing energy consumption across an entire corporate infrastructure. In the Cisco Unified IP Phone firmware, the EnergyWise feature allows phones to participate in an EnergyWise-enabled system. The phones can report power usage to the EnergyWise domain to allow the tracking and control of power within the customer premise.

In the Cisco Unified IP Phones, the EnergyWise feature enables the phone to sleep (power down) and wake (power up). A sleeping phone reduces energy consumption, typically into 0 watt. The administrator sets a working schedule of days, power up times, and power down times for each phone. At the scheduled power down time, the phone automatically powers down, and at the scheduled power up time, the phone automatically powers up.

The following Cisco Unified IP Phones (SCCP) support EnergyWise in this release:

Cisco Unified IP Phone 7906G

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone 7931G

Cisco Unified IP Phone 7941G

Cisco Unified IP Phone 7941G-GE

Cisco Unified IP Phone 7942G

Cisco Unified IP Phone 7945G

Cisco Unified IP Phone 7961G

Cisco Unified IP Phone 7961G-GE

Cisco Unified IP Phone 7962G

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7970G

Cisco Unified IP Phone 7971G

Cisco Unified IP Phone 7975G

The following Cisco Unified Phone Expansion modules support EnergyWise in this release:

Cisco Unified IP Phone Expansion Module 7915

Cisco Unified IP Phone Expansion Module 7916

Cisco IOS support

In order for the phones to receive the power down and power up messages, the switch must also support the EnergyWise feature. The following table shows the versions of the Cisco switches that support EnergyWise.

Network Device
Cisco IOS release
EnergyWise Phase
EnergyWise Engineering Version
EnergyWise capable phone support

Cisco Catalyst 2000/3000 Series Switches

12.2 (50) SE

1.0

0.6n

No

12.2 (52) SE

2.0

(rel2)

No

12.2 (53) SE

2.0

(rel2_25)

No

12.2 (53) SE1

2.0

(rel2_5)

No

12.2 (53) SE2

2.0

(rel2_5)

No

12.2 (55) SE

2.0

(rel2_6)

No

12.2 (58) SE

2.5

(rel2_7)

Yes

Cisco Catalyst 4500 and 4900 Series Switches

15.0(2) SG

2.0

(rel2_6)

Yes

3.2.0 SG

2.0

(rel2_6)

Yes

Cisco Catalyst 6000 Series Switches

12.2(33) SXI4

2.0

(rel2)

No

12.2(33) SXJ

2.0

(rel2_6)

Yes


SSH Access

The SSH Access settings option allows the administrator to enable or disable the SSH port on the phone using Cisco Unified CM Administration. When enabled, it allows the phone to accept the SSH connections. Disabling the SSH server functionality of the phone blocks the SSH access to the phone. This setting is disabled by default.

This feature is supported on the following Cisco Unified IP Phones (SCCP and SIP):

Cisco Unified IP Phone 7906G

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone 7931G

Cisco Unified IP Phone 7941G

Cisco Unified IP Phone 7941G-GE

Cisco Unified IP Phone 7942G

Cisco Unified IP Phone 7945G

Cisco Unified IP Phone 7961G

Cisco Unified IP Phone 7961G-GE

Cisco Unified IP Phone 7962G

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7970G

Cisco Unified IP Phone 7971G

Cisco Unified IP Phone 7975G


Note In order to access SSH on previous Unified CM using new firmware, install dev-pack with QED changes


UCR 2008 Support

The Unified Capabilities Requirements (UCR) 2008 feature provides the following functions:

Support for Federal Information Processing Standard (FIPS) 104-2 Level 1-The phone requires the following functions:

Power On Self Testing, to ensure that the appropriate encryption algorithms are available. If the phone does not have the correct modules in the firmware, the phone will fail to boot.

Use of HTTPS for all internet communications.

Cisco Unified Communications Manager to be set up for FIPS compliance (for example, disabling 802.1x EAP-MD5).

Support of IPv4 and IPv6 addressing

Support of TVS IPv6-The phone displays the IPv6 address of a Trust Verification Service (TVS) server, if an IPv6 address is available. The Cisco Unified Communications Manager sends the additional IPv6 address, if available, to the phone.

Support of 80-bit SRTCP Tagging-The phone handles both 32-bit and 80-bit SRTCP tags.

DSCP tagging for network management traffic

Multilevel Precedence and Preemption (MLPP)-When placing a call, users can select a precedence level and have the call preempt an existing call of a lower priority.

The UCR 2008 feature is supported on the following Cisco Unified IP Phones (SCCP):

Cisco Unified IP Phone 7906G

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone 7931G

Cisco Unified IP Phone 7941G

Cisco Unified IP Phone 7941GE

Cisco Unified IP Phone 7942G

Cisco Unified IP Phone 7945G

Cisco Unified IP Phone 7961G

Cisco Unified IP Phone 7961G-GE

Cisco Unified IP Phone 7962G

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7970G

Cisco Unified IP Phone 7971G-GE

Cisco Unified IP Phone 7975G

Installation Notes

This section contains these topics:

Installing Firmware Release 9.2(1) for SCCP

Installing Firmware Release 9.2(1) for SIP

Installing Firmware for the Cisco Unified IP Phone Expansion Module

Installing Firmware Release 9.2(1) for SCCP

This section describes how to install firmware release 9.2(1) for SCCP, and includes these topics:

Firmware Upgrade Issues for SCCP

Firmware Installation Procedure for SCCP

Firmware Upgrade Issues for SCCP


Note For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to version 9.2(1) or greater, you must first upgrade your firmware to an intermediate version (8.3(3) - 8.5(2)) then upgrade to 9.2(1).



Note This section applies to the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G.


The following upgrade issues apply:

If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.

Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.

To access the device packs, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Log in to the Tools and Resources Download Software page.

Step 3 Choose the IP Telephony folder by clicking +.

Step 4 Choose Call Control > Cisco Unified Communications Manager (CallManager).

Step 5 Choose your Cisco Unified Communications Manager version.

Step 6 Choose Cisco Unified Communications Manager > CallManager Device Packages.

Step 7 Choose the device package.


Firmware Installation Procedure for SCCP

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager release, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

Before You Begin

If you are upgrading from an earlier firmware version, see the Firmware Upgrade Issues for SCCP.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Log in to the Tools and Resources Download Software page.

Step 3 Choose the IP Telephony folder by clicking +.

Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series.

Step 5 Choose your phone type.

Step 6 Choose Skinny Client Control Protocol (SCCP) Software.

Step 7 Choose 9.2(1) under the Latest Releases folder.

Step 8 To download the SCCP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:

For Cisco Unified CallManager 4.2 and earlier (firmware files only):

cmterm-7975-sccp.9-2-1.zip

cmterm-7970_7971-sccp.9-2-1.zip

cmterm-7945_7965-sccp.9-2-1.zip

cmterm-7942_7962-sccp.9-2-1.zip

cmterm-7941_7961-sccp.9-2-1.zip

cmterm-7911_7906-sccp.9-2-1.zip

For Cisco Unified CallManager 4.3:

cmterm-7975-sccp.9-2-1.exe

cmterm-7970_7971-sccp.9-2-1.exe

cmterm-7945_7965-sccp.9-2-1.exe

cmterm-7942_7962-sccp.9-2-1.exe

cmterm-7941_7961-sccp.9-2-1.exe

cmterm-7911_7906-sccp.9-2-1.exe

For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7970_7971-sccp.9-2-1.cop

cmterm-7941_7961-sccp.9-2-1.cop

cmterm-7911_7906-sccp.9-2-1.cop

For Cisco Unified CallManager 5.0(4) and later:

cmterm-7975-sccp.9-2-1.cop.sgn

cmterm-7970_7971-sccp.9-2-1.cop.sgn

cmterm-7945_7965-sccp.9-2-1.cop.sgn

cmterm-7942_7962-sccp.9-2-1.cop.sgn

cmterm-7941_7961-sccp.9-2-1.cop.sgn

cmterm-7911_7906-sccp.9-2-1.cop.sgn

For Cisco Unified Communications Manager 6.0 and later:

cmterm-7931-sccp.9-2-1.cop.sgn


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

cmterm-7975-sccp.9-2-1-readme.html

cmterm-7970_7971-sccp.9-2-1-readme.html

cmterm-7945_7965-sccp.9-2-1-readme.html

cmterm-7942_7962-sccp.9-2-1-readme.html

cmterm-7941_7961-sccp.9-2-1-readme.html

cmterm-7911_7906-sccp.9-2-1-readme.html

cmterm-7931-sccp.9-2-1-readme.html

Step 10 Follow the instructions in the Readme file to install the firmware.


Installing Firmware Release 9.2(1) for SIP

This section describes how to install firmware release 9.2(1) for SIP, and includes these topics:

Firmware Upgrade Issues for SIP

Firmware Installation Procedure for SIP

Firmware Upgrade Issues for SIP


Note For all SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 9.2(1) or greater, you must first upgrade your firmware to an intermediate version (8.3(3) - 8.5(2)) then upgrade to 9.2(1).


The following upgrade issues apply:

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.

Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.

To access the device packs, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Log in to the Tools and Resources Download Software page.

Step 3 Choose the IP Telephony folder by clicking +.

Step 4 Choose Call Control > Cisco Unified Communications Manager (CallManager).

Step 5 Choose your Cisco Unified Communications Manager version.

Step 6 Choose Cisco Unified Communications Manager > CallManager Device Packages.

Step 7 Choose the device package.


Firmware Installation Procedure for SIP

Before using the Cisco Unified IP Phone with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Log in to the Tools and Resources Download page.

Step 3 Choose the IP Telephony folder by clicking +.

Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series.

Step 5 Choose your phone type.

Step 6 Choose Session Initiation Protocol (SIP) Software.

Step 7 Choose 9.2(1) under the Latest Releases folder.

Step 8 To download the SIP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:

For Cisco Unified CallManager 5.0 and later: (firmware files only)

cmterm-7975-sip.9-2-1.zip

cmterm-7970_7971-sip.9-2-1.zip

cmterm-7945_7965-sip.9-2-1.zip

cmterm-7942_7962-sip.9-2-1.zip

cmterm-7941_7961-sip.9-2-1.zip

cmterm-7911_7906-sip.9-2-1.zip

For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7975-sip.9-2-1.cop

cmterm-7970_7971-sip.9-2-1.cop

cmterm-7945_7965-sip.9-2-1.cop

cmterm-7942_7962-sip.9-2-1.cop

cmterm-7941_7961-sip.9-2-1.cop

cmterm-7911_7906-sip.9-2-1.cop

For Cisco Unified CallManager 5.0(4) and later:

cmterm-7975-sip.9-2-1.cop.sgn

cmterm-7970_7971-sip.9-2-1.cop.sgn

cmterm-7945_7965-sip.9-2-1.cop.sgn

cmterm-7942_7962-sip.9-2-1.cop.sgn

cmterm-7941_7961-sip.9-2-1.cop.sgn

cmterm-7911_7906-sip.9-2-1.cop.sgn


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

cmterm-7975-sip.9-2-1-readme.html

cmterm-7970_7971-sip.9-2-1-readme.html

cmterm-7945_7965-sip.9-2-1-readme.html

cmterm-7942_7962-sip.9-2-1-readme.html

cmterm-7911_7906-sip.9-2-1-readme.html

cmterm-7931-sip.9-2-1-readme.html

Step 10 Follow the instructions in the Readme file to install the firmware.


Installing Firmware for the Cisco Unified IP Phone Expansion Module

This section contains these topics:

Installing the Cisco Unified IP Phone Expansion Module 7914

Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915

Installing the Cisco Unified IP Phone Expansion Module 7914

This section describes how to install firmware release 9.2(1), and includes these topics:

Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7914

Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7914

Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7914

The following Cisco Unified IP Phones do not support the Cisco Unified IP Phone Expansion Module 7914: 7945G, 7942G, 7941G/G-GE, 7931G, 7911G, and 7906G.

You can add a maximum of two Expansion Modules to the Cisco Unified IP Phone 7975G, 7971G, 7970G, 7965G, 7962G, 7961G-GE, and 7961G.

The filename for Cisco Unified IP Phone Expansion Module 7914 uses SCCP, however, it supports both SCCP and SIP. This applies to IP Phones using Cisco Unified Communications Manager 7.0.

If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000400 before using the phone to support relevant 9.2(1) features on your expansion module.

Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7914

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Log in to the Tools and Resources Download page.

Step 3 Choose the IP Telephony folder by clicking +.

Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series.

Step 5 Choose Cisco Unified IP Phone Expansion Module 7914.

Step 6 Choose Skinny Client Control Protocol (SCCP) Software.

Step 7 Choose 5.0(4) under the Latest Releases folder.

Step 8 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click the Download Now or Add to cart button and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7914-sccp.5-0-4.exe

For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7914-sccp.5-0-4.cop

For Cisco Unified Communications Manager 5.0(4) and later:

cmterm-7914-sccp.5-0-4.cop.sgn


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

cmterm-7914-sccp.5-0-4.readme.html


Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915

This section describes how to install firmware release 9.2(1) and includes these topics:

Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7916 and 7915

Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7916 and 7915

Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7916 and 7915

Before you use the Cisco Unified IP Phone Expansion Module 7916, you must load the expansion module with firmware release B016-1-0-4-2 and for Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B015-1-0-4-2 before using the phone to support relevant 9.2(1) features on your expansion module.

The Cisco Unified IP Phones 7975G, 7965G, and 7962G support the Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916. You can add a maximum of two expansion modules to these phones.

Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7916 and 7915

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 Choose the IP Telephony folder by clicking +.

Step 3 Choose IP Phones > Cisco Unified IP Phones 7900 Series.

Step 4 Choose Cisco Unified IP Expansion Module 7916 or Cisco Unified IP Expansion Module 7915.

Step 5 Choose 1.0(4) under the Latest Releases folder.

Step 6 To download the SIP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:

For Cisco Unified CallManager 4.3 and 4.2 (SCCP firmware files only):

cmterm-7915.1-0-4.zip

cmterm-7916.1-0-4.zip

For Cisco Unified Communications Manager 5.1 and later:

cmterm-7915.1-0-4.cop.sgn

cmterm-7916.1-0-4.cop.sgn

For Cisco Unified CallManager 4.3 and 4.2 (SCCP only):

cmterm-7915.1-0-4.exe

cmterm-7916.1-0-4.exe


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 7 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

cmterm-7915_7916.1-0-4-readme.html

Important Notes

The following section contains important information that applies to Cisco Unified IP Phone 7900 Series.

CTL File Size Limitation

The Cisco CTL client has increased the file size of a CTL file from 32 Kilobytes to 64 kilobytes so that the phones can accept a larger CTL file. The Unified CM 7.1(5) supports this feature. For more information, refer to CSCto63706.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using firmware release 9.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Open Caveats for the Cisco Unified IP Phone for
Firmware Release 9.2(1) 

Identifier

Headline

CSCsr67810

SIP phone says "Auth Fail: CTFFile.tlv", it should be CTLFile.tlv.

CSCtn68525

Factory reset Cisco Unified IP Phone 7941 phones need voice vlan defined on switch port

CSCto07536

The Cisco Unified IP Phone 7900 Series display blank screen when receive http 401 error

CSCto07549

The Cisco Unified IP Phone 7900 Series not able to launch any service after receiving HTTP 401 Error

CSCto29725

The Cisco Unified IP Phone 7900 Series (SIP) display wrong call statistic for Rcvr Size

CSCto40845

Failed to show CiscoIPPhoneInput object if a wide mode object displayed

CSCto41145

Audible feedback does not work on SCCP phone

CSCto41428

The Cisco Unified IP Phone 7900 Series (SIP) has ReasonForOutOfService of 25 for fallback

CSCto44509

CAPF prompt overwrites call connected prompt

CSCto55346

DND - Not able to Check for flash only

CSCt067155

Phone not reject the dhcp ACK with invalid option 150 value

CSCto79508

Incorrect UI is invoked when press "directory" on phone

CSCto88164

Registration rejected after VPN login or logout

CSCto90239

Phone display "From UnknownNumber" when blind transferred from conference

CSCtj61369

Phone stuck during PFS upgrading/downgrading

CSCtk69215

Error Code appears in ITL file for item TFTP/TVSC

CSCtl19205

Phone not reset after update LSC from phone at v6 prefer mode

CSCtn16147

Phone crash after input IPv6 gateway and TFTPv6 address

CSCto54978

Cisco Unified IP Phone 7900 Series (SCCP) not show any prompt when 4th ssh connection

CSCto67101

Phone keep sending untagged packet from PC port even the PC vlan erased

CSCto70690

Phone stripped dot1q tag if PC vlan not match admin vlan

CSCto71362

IP Phone replies to ping in Discover Mode

CSCto78303

Secure icon display is wrong when call is secured direct call

CSCto82582

PC port connectivity lost when Phone loses connectivity

CSCto83824

Barge/Cbarge button will grey out on shared line

CSCto95704

The Cisco Unified IP Phone 7911 (SIP) could not install LSC and continue to restart with only ITL

CSCtq07728

Non Encrypted phone should not be able to park to encrypted Conference call

CSCtq12231

Phone does not display the correct IPv6 default router info on phone UI

CSCtq14592

IPv6 phone failed to register after modify prefix length several times

CSCtq14770

IPv6 phone encapsulate packets to host in same network with gateway mac

CSCtq14847

Phone cannot send out DTMF after pressing ** during voice mail

CSCtq18230

The Cisco Unified IP Phone 7900 Series cannot access certain Service URLs when running firmware 9-0-3+

CSCtq26865

RFC 4861 Failure for USGv6/ReadyLogo testing

CSCtq27874

Conference key not grayed out on chapereone conference with JoinReq

CSCto88233

Performance degrades a lot on Cisco Unified IP Phone 7965 after VPN login

CSCtn25563

LSC install/upgrade failed or canceled when CCM Failover/Fallback

CSCtk69208

Error Code appears in ITL file in item TFTP/TVS

CSCtn46151

LSC install canceled when IPv6 address of Cisco Unified Communication Manager is not available


Resolved Caveats

Table 3 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using firmware release 9.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 3 Resolved Caveats for the Cisco Unified IP Phone for
Firmware Release 9.2(1) 

Identifier
Headline and Bug Toolkit

CSCtb07668

UI doesn't display the bottom line in IPv6 menu

CSCtg31717

The Cisco Unified IP Phone 7900 Series malfunctions when two buttons are pressed at the same time

CSCth66183

Sender Codec is not None in Phone Call Statistics page while no Tx

CSCti15346

Midlet verification failed

CSCti24961

Phone has no dial tone after two monitor call sessions are setup

CSCti77951

No statistics for intercom call when it was the second call on the phone

CSCti95055

"VPN Authentication Failed" should be hided when switched to other UI

CSCti95341

LED of 24th line is always ON after the Cisco Unified IP Phone 7931 subscribes to EM service with other type device profile

CSCtj01353

QRT is disabled on SIP phone when speaker phone is disabled

CSCtj02981

Phone not dial out with enbloc dialing method for the second call

CSCtj20604

Phone could not parse correct xml after one incorrect xml request is made

CSCtj62147

Service URL parsing error with default HTTPS port

CSCtj76712

Call is auto dialed when pressing speaker in an idle phone

CSCtj79853

Memory leak leading to kernel panic and phone reboots

CSCtj85689

Cisco Unified CM 7.1.2 reject IP Phone Log server IP address

CSCtj90285

Phone sends LLDP-MED after it receives CDP and not LLDP in holding time

CSCtj92330

Phone continues to send RTCP packets after the call is ended.

CSCtk53819

SIP phone DtZip tone was NOT heard when deactivating CFAll on the phone

CSCtk86753

Conference call get disconnected when one end in hold and other end in endcall

CSCtl03634

Detect Connection Unified CM Failure DELAY mode does not work properly

CSCtl08499

Issue with Trust List navigation on Phone UI

CSCtl10965

Phone does not go to HELD state even after receiving EAP Failure

CSCtl24221

The Cisco Unified IP Phone 7975 (SIP) crashed, when upgrading to 921UC1-24S

CSCtl70796

Cannot get multi-cookies head field from https connection.

CSCtl74733

SIP 9-0-3 firmware for Cisco Unified IP Phone 7900 Series Conferencing does not complete

CSCtl76235

Lost Cisco Unified IP Phone 7916 load information in Device Defaults Configuration

CSCtl84966

Phone coredump when receive http 401 error when use pngviewer service

CSCtl87280

XSI Full Screen: Blank screen shown when cancel a wide mode service url

CSCtl87350

No placed intercom call history on SIP phone

CSCtl92794

iLBC codec is not supported in startMedia URI

CSCtl92883

Phone behavior wrong when release IP address on SCCP phone

CSCtn08126

Phone loses connection to primary when PC connection is unplugged

CSCtn12553

iDivert fails on SIP phone after Remote Destination hold

CSCtn15637

Phone did not pick up new "router" parameter when DHCP changes it.

CSCtn18240

Duplicate Address Detection Does Not follow RFC4862

CSCtn20288

The Cisco Unified IP Phone 7970 (SIP) plays DND-R alert twice when shares its line

CSCtn24722

Too less empty sectors left on Cisco Unified IP Phone 7975 (SIP) after uncertain time use

CSCtn30741

The Cisco Unified IP Phone 7911 use admin Vlan instead of vvlan learned from cdp

CSCtn57952

Phone stripped dot1q tag even if PC vlan unconfig or not match admin vlan

CSCtn61878

802.1x authentication UI mess up if change dot1x status

CSCtn70428

"Unknown Number" in call history if "Auto Pickup" enabled

CSCtn70463

Phone logged Pickup Group DN when "AutoPickup" disabled

CSCtn75008

DTMF failure when using RSM and Cisco Unified IP Phone 7941

CSCtn95423

Port Auto Link Sync (PALS) did not work on Cisco Unified IP Phone 7911

CSCtn96257

The Cisco Unified IP Phone 7931 display clears if monitored line goes off-hook

CSCtn98906

No ringback tone on Third Generation SIP phone after qsig redirect

CSCto05795

Secure recording, customer hold and resume, recording phone2 has no audio

CSCto10155

SIP Phone did not log "station-id name" in Placed call history

CSCto36335

Infinite loop when VPN unload

CSCto41428

The Cisco Unified IP Phone (SIP) has "ReasonForOutOfService of 25" for fallback.

CSCto41529

Phone sometimes reset while updating the IPv6 gateway linklocal address

CSCto55888

SIP phone should play local ringback when receiving ui-state=ringout

CSCto61491

Phone still sends out DHCPv6 info-req when it receives RA with O-bit=0

CScto67155

Phone not reject the dhcp ACK with invalid option 150 value

CSCtq15731

The Cisco Unified IP Phone 7900 Series NOTIFY message body missing trailing CRLF

CSCto79508

Incorrect UI is invoked when press "directory" on phone

CSCtk82056

The Cisco Unified IP Phone 7971 Using touch screen to navigate results in elimination of menu keys

CSCtl84768

Phone displays error characters when asked http authentication

CSCtn00400

Midlet failed to load

CSCtn60712

Conference attendees can only hear initiator when local conference

CSCtn94645

Midlet fails to start with error "Corrupt signature"

CSCto10497

Phone retries CAPF endlessly when CAPF service is stopped


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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