Phone Settings Overview
Your administrator can configure the phone to make the setting menus available on the phone screen or on the phone web interface. If you can't find a specific menu, contact your administrator.
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Your administrator can configure the phone to make the setting menus available on the phone screen or on the phone web interface. If you can't find a specific menu, contact your administrator.
You can set a ringtone for an incoming call.
Step 1 |
Press Applications . |
Step 2 |
Select , where n= extension number. |
Step 3 |
Scroll through the list of ringtones and press Play to hear a sample. |
Step 4 |
Press Select and then Set to save a selection. |
Step 1 |
On the phone web page, select (n) is the number of an extension. , where |
Step 2 |
In Call Feature Settings area, choose a ringtone from the Default Ring drop-down list. If you don't want to specify a ringtone for the phone line, choose No ring. Your phone doesn't ring when receiving an incoming call. |
Step 3 |
Click Submit All Changes. |
You can control the ringer volume of an incoming call on the phone, or from the phone administration web page.
If your administrator restricts your ability to control the ringer volume, you can't perform this task from either the phone volume key or from the phone administration web page.
Your administrator must allow you to control the ringer volume.
To control the ringer volume do one of the following.
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You can set up your phone to forward incoming calls after navigating to the Call forward settings screen.
There are two other methods to set up the call forward services. To set up the call forward services by a specific softkey, see Forward Calls. To set up the call forward services from the phone web page, see Forward Calls with the Phone Web Page.
Your administrator must enable the call forward services.
Your administrator disables the feature activation code synchronization for call forward. If enabled, the screen Call forward settings changes to be ready-only, however you can still change the setting for the Call Forward All service by pressing Forward or Forward all on the main screen. For more information, see Activate Call Forward All with Feature Activation Code Synchronization.
Step 1 |
Press Applications . |
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Step 2 |
Select Call forward settings screen. to access the |
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Step 3 |
Select a call forward service.
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Step 4 |
Enable the call forward service by pressing Select button of the Navigation cluster. |
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Step 5 |
Assign a target phone number for the call forward service.
The call forward settings on the phone take effect only when FKS and XSI are disabled. For more information, consult your administrator. |
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Step 6 |
(Optional) Assign a target phone number by using the Contacts softkey. |
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Step 7 |
Press Set to apply the settings. |
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Step 8 |
Verify if the setting takes effect by looking for the call forward icon. The icon displays with a target number on the top left or middle of the phone screen. After you enable any of the call forward services, the Forward or Forward all softkey changes to the Clr fwd or Clf fwd all respectively. You can press the softkey to disable the call forward service or services, while the target phone number still remains. Clf fwd all disables only the Call Forward All service, Clf fwd disables all call forward services. If the call forward settings on the phone don't take effect, consult your administrator. |
Set do not disturb (DND) to silence your phone and suppress incoming call notifications when you need to avoid distractions. You can suppress all incoming call notifications or you can suppress a specific caller notification.
Step 1 |
Select a phone line using the Navigation cluster. |
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Step 2 |
Press Applications . |
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Step 3 |
Select .
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Step 4 |
Select On to turn on DND or select Off to turn off DND. |
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Step 5 |
Press Set to save the setting. |
Step 1 |
On the phone web page, select . |
Step 2 |
Under Supplementary Services, set DND Settings to Yes. |
Step 3 |
Click Submit All Changes. |
You can block an incoming call that does not have caller information for a specific line or all lines.
If your administrator has enabled synchronization of Anonymous Call Rejection between a line and a BroadSoft XSI service, then your setting only applies to the specific line instead of all lines. Typically, the setting applies to all the lines, except for the ones where the synchronization is enabled.
Step 1 |
Press the Navigation cluster up or down to select a phone line. |
Step 2 |
Press Applications . |
Step 3 |
Select . |
Step 4 |
Select On if you want to block the call that does not have caller information, or select Off to allow the call. |
Step 5 |
Press Set to save the setting. |
You can block your caller identification to prevent your name and phone number from being displayed on the receiver's screen when you make a call. This feature helps you to maintain privacy.
Your administrator enables Block CID feature on your phone.
Your administrator enables Block CID feature on the XSI BroadWorks server.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select Block caller ID. |
Step 4 |
Press Select to toggle caller ID blocking on or off. If your administrator enables the block caller ID feature on the XSI BroadWorks server, your phone retrieves the value from the server and you see the value that your administrator sets on the server. You can then modify the value from the Block caller ID menu on the phone. |
Step 5 |
Press Set to save the change. |
You can encrypt calls to protect them from eavesdroppers. You can set up the secure call feature on all outbound calls or for a specific call.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select On to enable secure call feature or select Off to disable the secure call feature. |
Step 4 |
Press Set to save the setting. |
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select On to enable the Auto answer page or select Off to disable Auto answer page. |
Step 4 |
Press Set to save the changes. |
You can enable call waiting for a specific line or all lines. If enabled, you can receive the call notification (a single beep and the line button flashes red) while on an active call.
If your administrator has enabled synchronization of Call Waiting between a line and a BroadSoft XSI service, then your setting only applies to the specific line instead of all lines. Typically, the setting applies to all lines, except for the ones where the synchronization is enabled.
Step 1 |
Press the Navigation cluster up or down to select a phone line. |
Step 2 |
Press Applications . |
Step 3 |
Select . |
Step 4 |
Select On to allow you to answer an incoming call that rings while on another call, or select Off to disable the function. |
Step 5 |
Press Set to save the setting. |
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Enter a phone number to check voicemail. If you press the Messages button, it dials the voicemail number and displays the voice message list. |
Step 4 |
Press Set to confirm the assigned number. |
Step 5 |
Press Back to exit. |
You can set up an HTTP proxy on your phone from the HTTP proxy settings menu under the Network configuration menu. The HTTP proxy settings are also available on the phone web page.
Step 1 |
Select . |
Step 2 |
Press the Select button of the navigation cluster to choose Auto. |
Step 3 |
Highlight Auto discovery (WPAD), select On to turn on Web Proxy Auto-Discovery (WPAD) that is used to retrieve a PAC file automatically, select Off to turn off WPAD. By default, your phone uses WPAD in the auto proxy mode. |
Step 4 |
(Optional) If you turn off WPAD in the previous step, you need to further enter a valid Proxy Auto-Configuration (PAC) URL in PAC URL. For example:
If you don't have the PAC URL, contact your administrator. |
Step 5 |
Press Set to apply the settings. |
Step 1 |
Select . |
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Step 2 |
Press the Select button of the navigation cluster to choose Manual. |
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Step 3 |
Enter a valid hostname or IP address of a proxy server in Proxy host.
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Step 4 |
Enter a valid server port of the specified proxy server in Proxy port. |
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Step 5 |
(Optional) If your proxy server requires authentication, highlight Proxy authentication and then select On. |
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Step 6 |
(Optional) Enter your username and password to access the proxy server. If you don't have the username and password, contact your administrator. |
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Step 7 |
Press Set to apply the settings. |
Step 1 |
On the phone web page, select . |
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Step 2 |
Under the section HTTP Proxy Settings, set the parameters described in the following table:
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Step 3 |
Click Submit All Changes. |
You can set up and enable a VPN connection on your phone from the VPN settings menu under the Network configuration menu. To facilitate the settings, you can also configure the VPN settings related parameters on the phone web page. If you want to enable the VPN connection, you need to reboot the phone.
If you want to set up the VPN connection from the phone web page, see Set Up a VPN Connection from the Phone Web Page.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Enter the IP address or FQDN of a VPN server in VPN server. |
Step 4 |
Enter the user credentials in Username and Password. |
Step 5 |
(Optional) If needed, enter the name of a tunnel group in Tunnel group. If the field is empty, this means no tunnel group is used for this VPN connection. |
Step 6 |
Highlight Connect to VPN on bootup, press the Select button of the navigation cluster to select On. |
Step 7 |
Press Set to save the settings. The VPN settings are finished. For information about how to enable the VPN connection, see Enable a VPN Connection. |
Step 1 |
Press Applications . |
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Step 2 |
Select . |
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Step 3 |
Highlight Enable VPN connection, press the Select button of the navigation cluster to select On to apply the changes.
The VPN connection takes about one minute. After your phone reboots, the VPN connection icon on the upper-right corner of the phone screen indicates that the VPN connection is established successfully. If the VPN connection fails, the value of Enable VPN connection remains Off. |
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Step 4 |
(Optional) View the details of the VPN connection. For example, the current VPN connection status and VPN IP address. For details, see View the VPN Status. |
Step 1 |
Press Applications . |
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Step 2 |
Select . |
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Step 3 |
Highlight Connect to VPN on bootup, press the Select button of the navigation cluster to select Off. |
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Step 4 |
Press Set to save the setting. |
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Step 5 |
Do one of the following actions:
The VPN disconnection takes about one minute. After the phone reboots, the VPN connection icon on the phone screen disappears. This means that the VPN connection is disabled successfully. |
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Step 6 |
(Optional) Check whether the VPN connection is |
You can do the same configuration on your phone, see Set Up a VPN Connection.
Step 1 |
On the phone web page, select . |
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Step 2 |
Under the section VPN Settings, set the parameters described in the following table.
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Step 3 |
Click Submit All Changes to save the changes. The VPN settings are finished. For information about how to enable the VPN connection, see Enable a VPN Connection. |
You can also view the status from the phone web page by selecting
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Step 1 |
Press Applications . |
Step 2 |
Select .You can view the following information:
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This feature is supported on Cisco IP Phone 7821, 7841, and 7861.
Step 1 |
Press Applications . |
Step 2 |
Select .The following options are available:
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Step 3 |
Choose the display mode and press Set. |
You can change the current time format that the phone screen displays.
Step 1 |
Press Applications . |
Step 2 |
Select .To set daylight savings, select On to turn on the daylight savings and select Off to turn it off. . Select |
Step 3 |
(Optional) Select . |
Step 4 |
Select a time format and press Set to apply the changes. |
You can change the date format that you want to see on your phone screen.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select a date format and press Set to apply the changes. |
You can enable your phone screen saver, and specify its appearance and the amount of time for the phone to be idle before the screen saver appears.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select On to turn on screen saver and select Off to turn it off. |
Step 4 |
Select Screen saver settings to choose the settings:
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Step 5 |
Press Set. |
You can configure a screen saver for the phone. When the phone is idle for a specified time, it enters screen saver mode.
Any button press returns the phone to normal mode.
Step 1 |
On the phone web page, select . |
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Step 2 |
In the Screen section, set up the fields as described in the following table.
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Step 3 |
Click Submit All Changes. |
Step 1 |
On the phone web page, select . |
Step 2 |
In the Screen section, select Logo from the Phone Background field and in the Logo URL field enter a URL or path for the location where the logo image is saved. |
Step 3 |
Click Submit All Changes. After the logo is added in the phone background, if you select Default from the Phone Background list and save the changes, the logo icon on the phone screen will disappear. |
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
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Step 4 |
Press Save. |
You can adjust the backlight to make the phone screen easier to read.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Press Edit to change the backlight mode. |
Step 4 |
Press On to turn the backlight on or press Off to turn the backlight off. You can also select a time from the list to set a duration for which the backlight will remain on. |
Step 5 |
(Optional) Select a time from the list to set a duration that the backlight remains off. You can also select the option to set the backlight always on. |
Step 6 |
Press Select to apply the selected backlight mode. |
You can save energy by disabling the backlight on the phone at a preset time. The phone's desktop remains visible, even with the backlight off.
Step 1 |
On the phone web page, select . |
Step 2 |
Under Screen, select a duration for the Back Light Timer parameter. |
Step 3 |
In the LCD Contrast field, enter a number for the desired brightness. |
When you connect multiple headsets to the phone, you can choose the audio device to use for a call. Your choice applies when you place or answer a call with a line key or the corresponding softkey.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Press Select to choose one of the options:
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Step 4 |
Press Set to save the selection. |
Depending upon how your phone is configured, you may be able to change the language used by your phone.
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select a language from the list of available languages. |
Step 4 |
Select Save. |
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Enter your current password in the Old password field. |
Step 4 |
Enter your new password in the New password and the Reenter new password fields. |
Step 5 |
Select Save. |
Step 1 |
On the phone web page, select . |
Step 2 |
Under the section System Configuration, locate the parameter User Password, and click Change Password next to the parameter. |
Step 3 |
Enter your current password in the Old Password field. If you don't have a password, keep the field empty. |
Step 4 |
Enter your new password in the New Password field. |
Step 5 |
Click Submit. The message |
You need to enter the authentication credentials to resynchronize your phone with the provisioning profile when prompted with the Profile account setup screen.
If you missed the Profile account setup screen, you can also access it from the phone menu or the Setup softkey if available.
If the phone fails to sign in, contact your administrator.
Your administrator specifies the profile authentication type on your phone and provides you with the authentication credentials.
Step 1 |
Press Applications . |
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Step 2 |
Select . |
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Step 3 |
Press Sign in to save your username and password.
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Step 4 |
(Optional) Enter a new username and password if you want to login with another set of credentials. |
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select Anywhere. |
Step 4 |
(Optional) Select a line if BroadWorks Anywhere is configured on multiple lines. |
Step 5 |
Add contact number and name in the Locations screen. Maximum length of a name that you can enter is 25. You can also keep the Name field empty. Maximum length of a number that you can enter is 20. |
Step 6 |
Enable or disable the location. |
Step 7 |
Press Save to add the locations to the Locations list. |
Step 1 |
On the phone web page, select . |
Step 2 |
Under Supplementary Services, set Block ANC Setting to Yes. The setting applies to all lines, except for the ones where your administrator has enabled synchronization of Anonymous Call Rejection between the lines and the BroadSoft XSI service. |
Step 3 |
Click Submit All Changes. |
Step 1 |
On the phone web page, select . |
Step 2 |
Under Supplementary Services, set CW Setting to Yes. The setting applies to all lines, except for the ones where your administrator has enabled synchronization of Call Waiting between the lines and the BroadSoft XSI service. |
Step 3 |
Click Submit All Changes. |
Step 1 |
Press Applications . |
Step 2 |
Select . |
Step 3 |
Select OK to confirm that you want to reboot your phone. |