Cisco Unified IP Phone 8941 and 8945 Release Notes for Firmware Release 9.3(1)
Cisco Unified IP Phone 8941 and 8945 Release Notes for Firmware Release 9.3(1)
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Cisco Unified IP Phone 8941 and 8945 Release Notes for Firmware Release 9.3(1)

Contents

Cisco Unified IP Phone 8941 and 8945 Release Notes for Firmware Release 9.3(1)

Introduction

The Cisco Unified IP Phone 8941 and 8945 are easy-to-use IP Phones that provide high-quality voice services over IP. The phones offer a variety of features including:

  • Integrated camera
  • Color graphics display
  • Full duplex speakerphone
  • Rich media support
  • Power over Ethernet (PoE)—IEEE 802.3af Class 1 (Cisco Unified IP Phone 8941) and IEEE 802.3af Class 2 (Cisco Unified IP Phone 8945)
  • Built-in Gigabit Ethernet Switch (Cisco Unified IP Phone 8945 only)
  • Bluetooth headset (Cisco Unified IP Phone 8945 only)

Note


The Cisco IP Phone 8941 and 8945 support a new "secure by default" feature with this release. Before phones are upgraded to Firmware Release 9.3(1), the Cisco Unified Communications Manager must have devpack 8.0.3(24049)/8.5.1(14070)/8.6.2(22030) or higher installed. The phones require this devpack. If the correct devpack is not installed first, the phones cannot successfully register to the Cisco Unified Communications Manager.


Related Documentation

Use the following sections to obtain related information.

Cisco Unified IP Phone 8900 Series Documentation

Refer to publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps10451/​tsd_​products_​support_​series_​home.html

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​tsd_​products_​support_​series_​home.html

Cisco Business Edition 5000 Documentation

See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:

http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​business-edition-5000/​tsd-products-support-series-home.html

New and Changed Features

The following sections describes the features that are new or have changed.

Features Available with latest Cisco Unified Communications Manager Device Pack

The following sections describe features in the release which require the new firmware and the latest Cisco Unified Communications Manager Device Pack.

For information about the Cisco Unified IP Phones and the required Cisco Unified Communications Manager device packs, see http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​compat/​devpack_​comp_​mtx.html.

Extension Mobility Cross Cluster Enhancement

The Extension Mobility Cross Cluster (EMCC) Enhancement feature preserves the network and security configurations on the phone. By so doing, security policies are maintained.

The feature is supported on the following SCCP and SIP phones:

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

RTCP Control for Video

The RTCP Control for Video feature gives the administrator the flexibility to enable the phones to transmit and receive Real-Time Control Protocol (RTCP) packets for both audio and video streams in a video call. Using RTCP, instead of Real Time Transport Protocol (RTP), provides feedback and statistics that assist in phone system support. The protocol choice does not impact the users.

The administrator enables or disables the RTCP for video field from one of the following Cisco Unified Communications Manager windows:

  • Device > Phone
  • Device > Device Settings > Common Phone Profile

The feature is supported on the following SCCP and SIP phones:

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to find more information

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 9.0(SCCP and SIP)

Secure Extension Mobility Cross Cluster

The Secure Extension Mobility Cross Cluster (EMCC) feature enables a user configured in one cluster to log into a Cisco Unified IP Phone in another cluster. The users from a home cluster log into a Cisco Unified IP Phone at a visiting cluster. The visiting cluster fails to log into home cluster in secure mode.

Configure Cisco EMCC on the Cisco Unified IP Phones before you configure secure EMCC.

The following table describes the security level of EMCC when both the home and visiting clusters are release 9.0 clusters.

9.0 visiting cluster

9.0 Visiting phone

9.0 home cluster

Mixed Mode

9.0 home cluster

Nonsecure Mode

Mixed Mode

Secure

Secure EMCC

Log on fails

Nonsecure

Nonsecure EMCC

Nonsecure EMCC

Nonsecure Mode

Nonsecure

Nonsecure EMCC

Nonsecure EMCC

The following table describes the security level of EMCC when the home cluster is at release 9.0 and the visiting cluster is at release 8.x.

8.x visiting cluster

8.x Visiting phone

9.0 home cluster

Mixed Mode

9.0 home cluster

Nonsecure Mode

Mixed Mode

Secure

Not supported

Not supported

Nonsecure

Nonsecure EMCC

Nonsecure EMCC

Nonsecure Mode

Nonsecure

Nonsecure EMCC

Nonsecure EMCC

The following table describes the security level of EMCC when the home cluster is at release 8.x and the visiting cluster is at release 9.0.

9.0 visiting cluster

9.0 Visiting phone

8.x home cluster

Mixed Mode

8.7 home cluster

Nonsecure Mode

Mixed Mode

Secure

Log on fails

Log on fails

Nonsecure

Nonsecure EMCC

Nonsecure EMCC

Nonsecure Mode

Nonsecure

Nonsecure EMCC

Nonsecure EMCC

The feature is supported on the following phones (SCCP and SIP):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information

Cisco Unified Communications Manager Features and Services Guide, chapter "Cisco Extension Mobility Cross Cluster"

sRTP Secure Video

The sRTP Secure Video feature adds more media (audio and video) encryption capabilities and gives the administrator the flexibility to choose RTCP authentication tag length between 32 bit (default) and 80 bit from Cisco Unified CM Administration.

The administrator enables (default) or disables the 80-bit SRTCP field from one of the following Cisco Unified Communications Manager windows:

  • Device > Phone
  • System > Enterprise Phone Configuration
  • Device > Device Settings > Common Phone Profile

The feature is supported on the following SIP phones:

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to find more information
  • Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager (SCCP and SIP)
  • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager (SCCP and SIP)

Features Available with Firmware Release 9.3(1)

This section describes the features in the phone firmware that do not require the Cisco Unified Communications Manager device pack.

Call Log Filter Enhancement

The Call Log Filter Enhancement feature assists the user make a call by checking the call history as the user dials and presenting a list of entries that match the digits as they are input. The user can select one of the displayed numbers instead of entering the complete telephone number.

To disable call log filtering, the administrator enables the Simplified New Call UI field. By default, call log filtering is enabled.

The feature is supported on the following phones (SCCP and SIP):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information
  • Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

Device Invoked Recording

The Device Invoked Recording feature enables users to control the recording of phone calls using the Record programmable line key on the phone.

Users see a status indicator on the phone display, showing when a conversation is being recorded.

The Device Invoked Recording feature is supported on the following phones (SCCP and SIP):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information
  • Cisco Unified IP Phone 8941and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Cisco Unified IP Phone 8941and 8945 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

Headset Sidetone Control

The Headset Sidetone Control feature enables users to adjust the headset sidetone level, from the phone Preference screen. This menu item provides four different headset sidetone levels:

  • High
  • Normal
  • Low
  • Off

Note


This feature only applies to wired headsets and does not apply to Bluetooth or wireless headsets.


This feature is supported on the following Cisco Unified IP Phones (SCCP and SIP):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0.

Line Status for Call Lists

The Line Status for Call Lists feature enables the user to see the availability status of monitored line numbers in the Call History list. The administrator enables or disables this feature using the Line Status for Call Lists parameter in the Enterprise Parameters Configuration window.

When the Line Status for Call Lists parameter is Enabled, the phone line numbers in the Call History register Line Status notifications and an icon appears next to each Call History item in the Call History list. The icon notifies the user that the lines are in one of the following states:

  • Unknown
  • Idle
  • Busy
  • DND

When the Line Status for Call Lists parameter is Disabled, the phone line numbers in the Call History list do not register the Line Status notifications.

This feature is supported on the following Cisco Unified IP Phones (SCCP and SIP):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information
  • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

Pause In Speed Dial

The Pause In Speed Dial feature allows users to set up the speed dial feature to reach destinations that require a Forced Authorization Code (FAC), Client Matter Code (CMC), dialing pauses, and additional digits (such as a user extension, a meeting access code, or a voicemail password) without manual intervention. When the user presses the speed dial, the phone establishes the call to the specified DN and sends the specified FAC, CMC, and DTMF digits to the destination with dialing pauses inserted.

To include dialing pauses in the speed dial, the user must specify a comma (,) in the speed dial string. Each comma indicates a pause of 2 seconds. The comma also acts as a delimiter between destination digits, the FAC, CMC, and additional DTMF digits. The comma as delimiter is useful in the following cases:

  • Differentiates overlapping dial patterns (for example 9.xxx from 9.xxxxx)
  • Differentiates overlapping FAC or CMC (for example, 8787 from 87879)
  • Identifies the destination number when using variable-length dial patterns (for example 9.!)

Note


Including FAC and CMC in the speed dial string has the following requirements:

  • FAC must always precede CMC in the speed dial string.
  • A speed dial label is required for speed dials containing FAC and DTMF digits.
  • Only one comma is allowed between FAC and CMC digits in the string.

For any additional DTMF digits specified after the FAC and CMC, the phone dials these additional digits (with pauses) after the call is connected.

This feature is supported on the following SIP phones:

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information
  • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manage 9.0 (SCCP and SIP)
  • Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

PLK Support for Queue Statistics

The PLK Support for Queue Statistics feature enables the users to query the call queue statistics for hunt pilots and the information appears on phone screen.

The programmable line button Queue Status can be configured by the administrator. When the user presses Queue Status, the phone displays the Queue Status screen. The Queue Status screen includes hunt pilot directory number, number of callers in queue, and the longest call waiting time in queue.

The statistics information is not updated automatically. The user must press the Update button to view updated statistics. To exit from the queue display screen, the user presses the Exit button.

The feature is supported on the following SCCP and SIP phones:

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to find more information
  • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager (SCCP and SIP)
  • Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager (SCCP and SIP)

SIP Phone No Alert Name

The SIP Phone No Alert Name feature makes it easier for end users to identify transferred calls by displaying the original caller’s phone number. The transferred call appears as an Alert Call followed by the caller’s telephone number.

This enhancement does not require any specific configuration.

The feature is supported on following phones (SIP only):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
Where to Find More Information

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

Video Disable

The Video Disable feature allows the user to control the sending of video on a call. When the administrator has enabled Video Capability in the Cisco Unified Communications Manager Administration, the user can control the video.

The user sees the Video entry in the Preferences menu, and can enable and disable the ability of the phone to send video.

The feature is supported on the following phones (SCCP and SIP):

  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945

This feature is also supported on third-party telephones.

Where to Find More Information
  • Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

Installation

Install Latest Cisco Unified Communications Manager Release

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, your Cisco Unified Communications Manager servers must be running a version of the server software that supports the phones. All Cisco Unified Communications Manager servers in the cluster must support the phones. For information about the minimum Cisco Unified Communications Manager software version that the phone requires, see the introductory sections of these release notes.

For more information on Cisco Unified Communications Manager installations and upgrades, see the documents for your Cisco Unified Communications Manager version at the following location: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​installation_​guides_​list.html

To download and install the Cisco Unified Communications Manager version, perform these steps.

Procedure
    Step 1   Go to the following URL:

    http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268439621&catid=278875240

    Step 2   Choose your Cisco Unified Communications Manager version.
    Step 3   Choose the appropriate software type.
    Step 4   Hover over the desired file. When the popup window displays, click the Readme link to open the readme file.
    Step 5   Choose Download or Add to cart for the desired file.
    Step 6   Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.

    Install Cisco Unified Communications Manager Device Packs

    Device packs are required to enable IP phones in the Cisco Unified Communications Manager database. For information about compatible device packs, see http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​compat/​devpack_​comp_​mtx.html.

    For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.

    To install the device packs, follow these steps.

    Procedure
      Step 1   Go to the following URL:

      http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268439621&flowid=21301

      Step 2   Choose your Cisco Unified Communications Manager version.
      Step 3   Hover over the desired device pack. When the popup window displays, click the Readme link to open the readme file.
      Step 4   Choose Download or Add to cart for the desired device pack.
      Step 5   Use the instructions in the readme file to install the updated device pack on the Cisco Unified Communications Manager.

      Install Firmware on Cisco Unified Communications Manager

      Before using the Cisco Unified IP Phone Firmware Release 9.3(1) with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.


      Note


      The Cisco IP Phone 8941 and 8945 support a new "secure by default" feature with this release. Before phones are upgraded to Firmware Release 9.3(1), the Cisco Unified Communications Manager must have devpack 8.0.3(24049)/8.5.1(14070)/8.6.2(22030) or higher installed. The phones require this devpack. If the correct devpack is not installed first, the phones cannot successfully register to the Cisco Unified Communications Manager.


      Procedure
        Step 1   Go to the following URL: http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268437892&flowid=5293
        Step 2   Choose your phone model.
        Step 3   Choose one of the following firmware types:
        • Skinny Client Control Protocol (SCCP) Software
        • Session Initiation Protocol (SIP) Software
        Step 4   In the Latest Releases folder, choose 9.3(1).
        Step 5   Select one of the following firmware files, click the Download Now or Add to cart button, and follow the prompts:
        • cmterm-8941_8945-sccp.9-3-1-19.cop.sgn (SCCP firmware file)
        • cmterm-8941_8945-sip.9-3-1-18.cop.sgn (SIP firmware file)
        Note   

        If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.

        Step 6   Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
        • cmterm-8941_8945-sccp-9-3-1-19-readme.html
        • cmterm-8941_8945-sip-9-3-1-18-readme.html
        Step 7   Follow the instructions in the readme file to install the firmware.

        Limitations and Restrictions

        Phone Limitation During SVI Change

        Cisco IP Phones use a Switch Virtual Interface (SVI) to manage VLANs. If the SVI changes and the phones require new IP addresses, some phones require a reboot so that the new IP address is used. The following phones must be rebooted in this condition:

        • Cisco Unified IP Phone 6901
        • Cisco Unified IP Phone 6911
        • Cisco Unified IP Phone 6921
        • Cisco Unified IP Phone 6941
        • Cisco Unified IP Phone 6945
        • Cisco Unified IP Phone 6961
        • Cisco Unified IP Phone 8941
        • Cisco Unified IP Phone 8945
        • Cisco Unified IP Phone 8961
        • Cisco Unified IP Phone 9951
        • Cisco Unified IP Phone 9971

        Unified Communications Manager Endpoints Locale Installer

        By default, Cisco IP Phones are set up for the English (United States) locale. To use the Cisco IP phones in other locales, you must install the locale-specific version of the Unified Communications Manager Endpoints Locale Installer on every Cisco Unified Communications Manager server in the cluster. The Locale Installer installs the latest translated text for the phone user interface and country-specific phone tones on your system so that they are available for the Cisco IP Phones.

        To access the Locale Installer required for a release, access http:/​/​software.cisco.com/​download/​navigator.html?mdfid=286037605&flowid=46245, navigate to your phone model, and select the Unified Communications Manager Endpoints Locale Installer link.

        For more information, see the "Locale Installer" section in the Cisco Unified Communications Operating System Administration Guide.


        Note


        The latest Locale Installer may not be immediately available; continue to check the website for updates.


        Caveats

        This section describes the open and resolved caveats for the release, and how to access caveat information.

        Access Cisco Bug Search

        Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

        • All severity level 1 or 2 bugs
        • Significant severity level 3 bugs

        You can search for problems by using the Cisco Bug Search.

        Before You Begin

        To access Cisco Bug Search, you need the following items:

        • Internet connection
        • Web browser
        • Cisco.com user ID and password
        Procedure
          Step 1   To access the Cisco Bug Search, go to:

          https:/​/​tools.cisco.com/​bugsearch

          Step 2   Log in with your Cisco.com user ID and password.
          Step 3   To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

          Open Caveats

          The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones 8941 and 8945 for Firmware Release 9.3(1).

          For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

          Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Bug Search

          Table 1 Open Caveats for Firmware Release 9.3(1)
          Identifier Headline

          CSCtz33988

          8945 SIP:PIP window shouldn't jump to w360 rem video window from interop

          CSCtz74843

          8945 SCCP: not apply locale downloaded from home tftp during emcc login

          CSCtz74856

          8945 SIP: not apply locale downloaded from home tftp during emcc login

          CSCtz75137

          8945 SCCP:Call log filter isn't correct after caling party normalization

          CSCtz76675

          8945 SIP:Call log filter isn't correct after caling party normalization

          CSCtz90482

          8945 SIP: BT headset is disconnected in a call if try to discovery BT

          CSCtz90505

          8945 SCCP: BT headset is disconnected in a call if try to discovery BT

          CSCtz95373

          8945 SCCP:[CME]Exit softkey invalid in Speed Dial & BLF Speed Dial Menus

          CSCtz95821

          8945 SCCP: Abnormal UI and behavior when connect BT in a call

          CSCtz95843

          8945 SCCP: Abnormal UI and behavior when connect BT in a call

          CSCtz98121

          8945 SCCP:UI is chaos after the 2nd call is held

          CSCua03290

          8945 SCCP:CFW info is displayed two locale after changed user locale

          CSCua03410

          8945 SIP:CFW info is displayed diff locale after changed user locale

          CSCua09790

          The 894x phone gets stuck when trying to display an auto-generated image

          CSCua11106

          8945 SCCP: Press speaker cannot end intercom call when a call on hold

          CSCua11711

          8945 SCCP:Auto answer with headset doesn't work after phone restart

          CSCua13615

          8945 SIP: Press SK "VD" makes the "show video" softkey disappear

          Resolved Caveats

          The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phone 8941 and 8945 for Firmware Release 9.3(1)

          For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

          Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in Access Cisco Bug Search

          Table 2 Resolved Caveats for Firmware Release 9.3(1)
          Identifier Headline

          CSCub33499

          BLF pickup behaivor synchronation with 99xx/79xx

          CSCtl73175

          8945 SCCP: Sometimes, phone doesn't update time in header

          CSCtx80895

          8945 and 8941 model phones do not encode spaces in URLs

          CSCtx49293

          Cisco 8945 Missing External XML Directories after upgrade to 9-2-3-5

          CSCtx71144

          Cisco 8945 Missing Extension Mobility Service after upgrade to 9-2-3-5

          CSCtx19954

          894x video call to POLYCOM RMX 4000 will not setup w/o min/sh vid

          CSCtx70127

          8945 phone does not show EM service

          CSCty00396

          Call history entries cut in half

          CSCty00663

          Personal directory can not be deleted on phone

          CSCtx70581

          Phone does not generate DTMF (RFC 2833) after receiving StationSendDtmf

          CSCtq71383

          ALL-LANG: 8945: Forward All message is not correct.

          CSCtx83990

          The 894x phone parses the URL at the semicolon and it should not do this.

          CSCtx98275

          894x sends Rx already active when no active stream exists.

          CSCty14937

          89XX Next key does not show up for Customised XML Script

          CSCty11029

          89XX phone display For%s: 8600009 when receiving a redirected phone call

          CSCty32664

          8941 transmits recorded audio through its own main speaker

          CSCty36576

          The 894x phones do not clear the "Active" status

          CSCty39018

          8941 custom wallpaper thumbnail does not display properly

          CSCty08749

          8945 9.2.3.5 displays You have successfully logged out of the hunt group

          CSCty58000

          8945 freezes when directories is pressed.

          CSCty61736

          8945 Unable to toggle calls on same line by using line key

          CSCty67705

          8945 calling party goes onto speaker w/2nd call

          CSCty70850

          Directory button on 894x running 9.2.3ES1 displays unwanted menu items.

          CSCtq28220

          8945 SCCP: Call Display info is wrong for Hunt List call

          CSCtz39665

          8945 line text label gets truncated

          CSCtz31235

          8945 Display showing registering when phone added without any extension

          CSCtz19106

          Deleting personal directory service not reflecting in 8945 & 69XX Phones

          CSCtz13598

          8945 phone blocks BPDUs on PC port in vlan 1

          CSCtz14452

          8945 locks up when accessing the Call History menu

          CSCtz95342

          8945 IP Phones Continue to Hear MMOH when recording is enabled

          CSCtr93490

          8945 SCCP: switch from speaker to handset take more than 1.5 sec with VM

          CSCts39478

          8945 SIP:The remote party can't make outgoing call after DND turn on

          CSCtw74629

          8945 SIP: Can't pick up call if there is call in dialing

          CSCtw93723

          8945 SCCP: Not try 2nd tftp svr to download wallpaper if 1st svr down

          CSCtw93727

          8945 SIP: Not try 2nd tftp svr to download wallpaper if 1st svr down

          CSCtx12347

          8945 SIP: Phone not able to transfer to a SD number after barge ended.

          CSCtz96816

          Call info missing from display after call goes to second line group

          Cisco IP Phone Firmware Support Policy

          Documentation, Service Requests, and Additional Information

          For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

          http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

          Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.