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Cisco Unified IP Phone 8900 Series

Cisco Unified IP Phone 8941 and 8945 (SIP) Release Notes for Firmware Release 9.2(1)

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Cisco Unified IP Phone 8941 and 8945 (SIP) Release Notes for Firmware Release 9.2(1)

Table Of Contents

Cisco Unified IP Phone 8941 and 8945 (SIP) Release Notes for Firmware Release 9.2(1)

Contents

Introduction

Related Documentation

Installation Notes

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(1) for SIP

Installing Firmware Zip Files

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone 8941 and 8945 (SIP) Release Notes for Firmware Release 9.2(1)


Published: July 07, 2011

The information in these release notes applies to the Cisco Unified IP Phone 8941 and 8945.

Use these release notes with Cisco Unified IP Phone 8941 and 8945 running Firmware Release 9.2(1) SIP. This version of firmware is compatible with Cisco Unified Communications Manager 7.1(5) and later.

Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Introduction

Related Documentation

Installation Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Unified IP Phone 8941 and 8945 (SIP) are new, easy-to-use IP Phones that provide high-quality voice services over IP. The phones offer a variety of features including:

Integrated Camera

Color Graphics Display

Full Duplex Speakerphone

Rich Media Support

Power over Ethernet (PoE)—IEEE 802.3af Class 1 (Cisco Unified IP Phone 8941) and IEEE 802.3af Class 2 (Cisco Unified IP Phone 8945)

Built-in Gigabit Ethernet Switch (Cisco Unified IP Phone 8945 only)

Bluetooth Headset (Cisco Unified IP Phone 8945 only)

Related Documentation

Cisco Unified IP Phone 8941 and 8945 Documentation

See publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

See the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

This section contains these sections:

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(1) for SIP

Installing Cisco Unified Communications Manager

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the Cisco Unified Communications Manager version, refer to the install and upgrade guides for Cisco Unified Communications Manager.

Installing Firmware Release 9.2(1) for SIP

To download and install the phone firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Step 2 Sign in with your Cisco.com user ID and password.

Step 3 Navigate to the Tools & Resources > Download Software page.

Step 4 Click + and choose the IP Telephony folder.

Step 5 Click + and choose the IP Phones folder.

Step 6 Choose Cisco Unified IP Phones 8900 Series.

Step 7 Choose your phone type.

Step 8 In the Latest Releases folder, choose 9.2(1).

Step 9 Select the cmterm-894x-sip.9-2-1-00.cop.sgn firmware file, click the Download Now or Add to Cart button and follow the prompts.


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 10 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the Readme files is in the Additional Information section, which contains installation instructions for the firmware (cmterm-894x-sip.9-2-1-00-readme.html).

Step 11 Follow the instructions in the Readme file to install the firmware.



Note Ensure power supply when upgrading the Cisco Unified IP Phone 8941 and 8945 from 9.1(2) to release 9.2(1). Phone could fail to boot up during power loss due to CSCtn62843. No such limitation on upgrading from 9.1.(2)SR1 and above.


Installing Firmware Zip Files

If a Cisco Unified Communications Manager is not available to load the installer program, the cmterm-894x-sip.9-2-1-00.zip file is available to load the firmware. Go to Step 1 of the preceding procedure and follow the first nine steps.

After you unzip the files, you must manually copy them to the directory on the TFTP server. Refer to the Cisco Unified Communications Operating System Administration Guide for information about how to manually copy the firmware files to the server.


Note Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection. Upgrade times over the WLAN interface may take more than an hour, depending on the quality and bandwidth of the wireless connection.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions for the following:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Sign in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, and then click Go.


Open Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for SIP Firmware Release 9.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for the Cisco Unified IP Phone 8941 and 8945 for SIP Firmware Release 9.2(1) 

Identifier
Headline

CSCto03884

Response time of Press number key in Application UI is 956ms

CSCto04155

The Cisco Unified IP Phone 8941 and 8945 power cycle time is 85s much worse than Cisco Unified IP Phone 6900 Series

CSCtq71363

Missing port number in HTTP GET request

CSCtq93843

Sometimes some mosaic shown in video call especially @15fps

CSCtr16676

Video lost if Hold/Resume call to MXP6000/1700

CSCtr17082

Video lost sometimes if mute/unmute on Cisco IP Video Phone E20 side repeatedly and quickly

CSCtr17250

Phone will reset immediately if IPv4 is modified from UI when ringing


Resolved Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for SIP Firmware Release 9.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section

Table 2 Resolved Caveats for the Cisco Unified IP Phone 8941 and 8945 for SIP Firmware Release 9.2(1) 

Identifier
Headline

CSCto90236

Strange tone on both side when phone get second call

CSCto98790

Call history record error

CSCto98798

Call unmute after second incoming call

CSCtq98445

Display shows a bad dialog box


Obtaining Documentation and Submitting a Service Request

For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.