Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Feature support by protocol
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Feature support by protocol

Feature support by protocol

This appendix provides information about feature support for the Cisco Unified IP Phones 8941 and 8945 using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 9.0.

The table provides a high-level overview of calling features and their support by protocol. This table focuses primarily on end-user calling features and is not intended to represent a comprehensive listing of all available phone features. For details about user interface differences and feature use, refer to the Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager (SCCP and SIP).

The guide is available at this URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps10451/​tsd_​products_​support_​series_​home.html

The specific sections that describe the features in the user guide are referenced in the following table.

Table 1 Cisco Unified IP Phones 8941 and 8945 Feature Support by Protocol

Features

Protocol: SCCP

Protocol: SIP

For more information, see the following chapter and section in the user guide

Calling Features

Abbreviated Dialing

Supported

Supported

Calling Features, Speed Dial

Agent Greeting

Supported

Supported

Calling Features, Agent Greeting

Assisted Directed Call Park

Not supported

Supported

Calling Features, Call Park

Audible Message Waiting Indicator (AMWI)

Supported

Supported

Voice Messages, Check for voice messages

Audio Only Lock Icon

Supported

Supported

Calling features, Video Calls and Security

Auto Answer

Supported

Supported

Calling features, Auto Answer

Auto-pickup

Supported

Supported

Automatic Port Synchronization

Supported

Supported

Bandwidth Management Enhancement

Supported

Not supported

Calling features, Video calls

Barge

Supported

Supported

Calling features, Barge

Block external to external transfer

Supported

Supported

Bluetooth Handsfree Profile

Supported

(Cisco Unified IP Phone 8945 only)

Supported

(Cisco Unified IP Phone 8945 only)

Busy Lamp Field (BLF)

Supported

Supported

Calling features, Line status

Busy Lamp Field (BLF) Pickup

Supported

Supported

Calling features, Line status

Call Back

Supported

Supported

Calling features, Call Back

Call Display Restrictions

Supported

Supported

Call Forward All

Supported

Supported

Calling features, Call Forward

Call Forward All Breakout

Supported

Supported

Call Forward All Loop Prevention

Supported

Supported

Call Forward Busy

Supported

Supported

Calling features, Call Forward

Call Forward Configurable Display

Supported

Supported

Call Forward Destination Override

Supported

Supported

Call Forward No Answer

Supported

Supported

Calling features, Call Forward

Call Forward Notification

Supported

Supported

 

Call Park

Supported

Supported

Calling features, Call Park

Call Pickup/Group Call Pickup/Directed Call Pickup

Supported

Supported

Calling features, Call Pickup

Call Recording

Supported

Supported

Calling features, Silent Monitoring and Recording

Call Waiting

Supported

Supported

Calling features, Call Waiting

Caller ID

Supported

Supported

Your Phone, Buttons and hardware

Caller ID Blocking

Supported

Supported

Calling Party Normalization

Supported

Supported

Cisco Extension Mobility

Supported

Supported

Calling features, Extension Mobility

Cisco Extension Mobility Cross Cluster

Supported

Supported

Classic Ringtones

Supported

Supported

Client Matter Code (CMC)

Supported

Supported

Calling features, Client Matter Code

Computer Telephony Integration (CTI) Applications

Supported

Some support (such as Call Park, MWI)

Configurable Call Forward Display

Supported

Supported

Custom Background Images

Supported

Supported

Device Invoked Recording

Supported

Supported

Direct Transfer

Supported

Supported

Directed Call Park

Supported

Supported

Calling features, Call Park

Do Not Disturb (DND)

Supported

Supported

Calling features, Do Not Disturb

Distinctive Ring

Supported

Supported

Phone applications, Ringtones

Enhanced SRST Enhancements

Not supported

Supported

Enhanced Message Waiting Indicator

Not Supported

Supported

Voice messages, Voice message identification

Enhanced Version Negotiation with Unified CME

Not supported

Supported

Fast Dial Service

Supported

Supported

Calling features, Fast Dial

Forced Authorization Code (FAC)

Supported

Supported

Calling features, Forced Authorization Code

Group Call Pickup

Supported

Supported

Headset Sidetone Controls

Supported

Supported

Hold

Supported

Supported

Calling features, Hold

Hold or Resume Toggle

Supported Supported

Buttons and hardware, Hold call

Hold Reversion

Supported

Supported

Calling features, Hold Reversion

HTTP Download

Supported

Supported

HTTPS Support

Not supported

Supported

HTTPS support

Hunt Group

Supported

Supported

Calling features, Hunt Group

iDivert

Supported

Supported

Calling features, Divert

Incoming Call Toast Timer

Supported

Supported

Intercom

Supported

Supported

Calling features, Intercom

Join

Supported

Supported

Calling features, Join calls into conference

Join Across Lines

Supported

Supported

Calling features, Join calls into conference

Larger Font for Time/Date

Supported

Supported

 

Line Status for Call Lists

Supported

Supported

Log Out of Hunt Groups

Supported

Supported

Calling features, Sign in and out of hunt group

Malicious Call ID

Supported

Supported

Calling features, Malicious Call ID

Maximum CTL File Size

Supported

Supported

Meet Me

Supported

Supported

Calling features, Meet Me

Message Waiting Indicator

Supported

Supported

User options, Change voice message indicator setting per line

User options, Change audible voice message indicator setting per line

Minimum Ring Volume

Supported

Supported

 

Mobile Connect

Supported

Supported

Calling features, Mobile Connect

User options, Mobility settings

Mobile Voice Access

Supported

Supported

Multiple Calls Per Line

Supported

Supported

Calling features, Multiple Calls Per Line

Music on Hold

Supported

Supported

Mute

Supported

Supported

Calling features, Mute

No Alert Name

Not Supported

Supported

 

On-hook dialing

Supported

Supported

Calling features, On-hook dialing

One Click To Home Screen

Supported

Supported

Your Phone, Buttons and Hardware

Other Group Pickup

Supported

Supported

Pause in Speed Dial

Not supported

Supported

 

PLK Support for Queue Statistics

Supported

Supported

Call features, Hunt Groups

Plus Dialing

Supported

Supported

Call features, Plus Dialing

Privacy

Supported

Supported

Call features, Privacy

Private Line Automated Ringdown (PLAR)

Supported

Supported

Programmable Feature Buttons

Supported

Supported

Your phone, Buttons and hardware

Programmable Feature Buttons as Softkeys

Supported

Supported

 

Quality Reporting Tool (QRT)

Supported

Supported

Call features, Quality Reporting Tool

Redial

Supported

Supported

Call features, Redial

Remotely Check CTL and ITL file

Supported

Supported

 

Report CTL and ITL information

Supported

Supported

 

Ring Setting

Supported

Supported

User settings, Change ring settings per line

Ringer Volume Control

Supported

Supported

Your phone, Buttons and hardware

RTCP control for video

Supported

Supported

Secondary Load Server

Supported

Supported

 

Secure Conference

Supported

Supported

Call features, Conference

Services

Supported

Supported

Services URL button

Supported

Supported

Shared Line

Supported

Supported

Call features, Shared lines

sRTP Secure Video

Not supported

Supported

 

Monitoring and Recording

Supported

Supported

Call features, Silent Monitoring and Recording

Speed Dial

Supported

Supported

Call features, Speed dial

SRST Notification

Supported

Supported

SSH Access

Supported

Supported

Time-of-Day Routing

Supported

Supported

Transfer

Supported

Supported

Call features, Transfer

Transfer - Direct Transfer

Supported

Supported

Call features, Transfer

Time Zone Update

Supported

Supported

User Experience Enhancements

Supported

Supported

Applications, Call History

Voice messages, Voice message identification

Video Through PC

Supported

Supported

 

Video UI Enhancement

Not supported

Supported

"Phone applications", "Video settings"

Visual Voicemail

Supported

Supported

 

Voice Mail

Supported

Supported

Voice messages

VPN Client Support

Not supported

Supported

Phone Applications, VPN Client Support

W360p By Default

Not supported

Supported

Widescreen Video Enhancement

Not supported

Supported

XSI Component API Support

Supported

Supported