Make Calls
Your phone works just like a regular phone. But we make it easier for you to make calls.
Make a Call
Use your phone just like any other phone to make a call.
Procedure
Enter a number and press Call. |
Make a Call with a Phone Address
Sometimes, instead of just having someone’s phone number, you might also have a phone address that you can use to place the call instead.
This address might look like an email address, such as username1@example.com, or it might contain numbers like username2@209.165.200.224.
Procedure
Step 1 |
Press New call. |
Step 2 |
Press ABC and you’ll be able to enter text using the keypad. |
Step 3 |
Press a number on the keypad to see the available options, and then press the number again to move through the choices. For example, press the number 1 three times to enter the @ symbol. |
Step 4 |
Press Call. |
Redial a Number
You can call the most recently dialed phone number.
Procedure
Press Redial. |
Speed Dial
You can assign codes to quickly dial the numbers of people you call often. Before you can use speed-dial features on your phone, set up speed dial in the Self Care portal. Speed-dial codes allow you to phone number from a code (sometimes referred to as abbreviated dialing).
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Speed-dial buttons—Dial a phone number from one or more line buttons set up for speed dialing.
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Speed-dial codes—Dial a phone number from a code (sometimes referred to as abbreviated dialing).
Make a Speed-Dial Call with Your Conference Phone
Before you begin
Set up speed-dial codes in the Self Care portal.
Procedure
Step 1 |
Press down on the Navigation bar or press Favorites. |
Step 2 |
Select a speed-dial entry and press Call. |
Make a Call With a Speed-Dial Code
Before you begin
Set up the codes in the User Options Web Pages.
Procedure
Step 1 |
Enter the speed-dial code and press Speed Dial. |
Step 2 |
Enter the speed-dial code and press Abbr dial. |
Get Notified When a Contact is Available
If you call someone and their line is busy or they do not answer, you can be notified with a special ringtone and a message when they are available.
Procedure
Step 1 |
Press Callback while you are listening to the busy tone or ring sound. |
Step 2 |
Press Exit to exit the confirmation screen. |
Step 3 |
When you hear the ringtone that the person is available and see the message, press Call to place the call again. |
Dial an International Number
You can dial international calls when you prefix the phone number with a plus (+) sign.
Procedure
Step 1 |
Press and hold star (*) for at least 1 second. The plus (+) sign is displayed as the first digit in the phone number. |
Step 2 |
Enter the phone number. |
Step 3 |
Press Call or wait 10 seconds after the last key press to automatically place the call. |
Secure Calls
Your administrator can take steps to protect your calls from tampering by people outside your company. When a lock icon is displayed on your phone during a call, your phone call is secure. Depending upon how your phone is configured, you may have to sign on before you make a call or before a security tone plays over your handset.