Calling features
|
Abbreviated Dialing
|
Supported
|
Supported
|
Calling features: Additional
call options
|
Agent Greeting
|
Supported
|
Supported
|
Calling features: Call answer
|
Anonymous Call Block
|
Not supported
|
Supported
|
|
Assisted Directed Call Park
|
Not supported
|
Supported
|
Calling features: Advanced call handling - Call park
|
Audible Message Waiting Indicator
|
Supported
|
Supported
|
Voice messages
|
AutoAnswer
|
Supported
|
Supported
|
Handset, headset, and speakerphone
|
Auto Call Pickup
|
Supported
|
Supported
|
|
Auto Dial
|
Supported
|
Supported
|
Calling features: Basic call options
|
Barge (and cBarge)
|
Supported
|
Supported
|
Calling features: Advanced call handling - Shared lines
|
Block External to External Transfer
|
Supported
|
Supported
|
|
Busy Lamp Field (BLF)
|
Supported
|
Supported
|
Calling features: Advanced call handling - Busy Lamp Field features
|
Busy Lamp Field (BLF) Pickup
|
Supported
|
Supported
|
Calling features: Advanced call handling - Busy Lamp Field features
|
Call Back
|
Supported
|
Supported
|
Calling features: Additional call options
|
Call Chaperone
|
Supported
|
Supported
|
|
Call Display Restrictions
|
Supported
|
Supported
|
|
Call Forward All
|
Supported
|
Supported
|
Calling features: Call Forward
|
Call Forward All Breakout
|
Supported
|
Supported
|
|
Call Forward All Loop Prevention
|
Supported
|
Supported
|
|
Call Forward Busy
|
Supported
|
Supported
|
Calling features: Call Forward
|
Call Forward Configurable Display
|
Supported
|
Supported
|
|
Call Forward Destination Override
|
Supported
|
Supported
|
|
Call Forward No Answer
|
Supported
|
Supported
|
Calling features: Call Forward
|
Call Park
|
Supported
|
Supported
|
Calling features: Advanced call handling - Call Park
|
Call Pickup
Group Call Pickup
Directed Call
Pickup
Other Call Pickup
|
Supported
|
Supported
|
Calling features: Advanced call handling - Call PickUp
|
Call Recording
|
Supported
|
Supported
|
|
Call Waiting
|
Supported
|
Supported
|
Calling features: Call answer
|
Caller ID
|
Supported
|
Supported
|
Phone features: Phone screen features
|
Caller ID Blocking
|
Supported
|
Supported
|
|
Call Back
|
Supported
|
Supported
|
|
Cisco Unified Communications Manager Assistant
|
Supported
|
Supported
|
|
Cisco Extension Mobility
|
Supported
|
Supported
|
Calling features: Advanced call handling - Cisco Extension Mobility
|
Cisco Extension Mobility Change PIN
|
Supported
|
Supported
|
Calling features: Advanced call handling - Cisco Extension Mobility
|
Cisco Extension Mobility Cross Cluster
|
Supported
|
Supported
|
|
Client Matter Codes (CMC)
|
Supported
|
Not supported
|
Calling features: Advanced call handling - Place call using billing or tracking code
|
Computer Telephony Integration (CTI) Applications
|
Supported
|
Some support (such as Call Park, MWI)
|
|
Configurable Call Forward Display
|
Supported
|
Supported
|
|
Device Invoked Recording
|
Supported
|
Supported
|
|
Direct Transfer
|
Supported
|
Supported
|
|
Directed Call Park
|
Supported
|
Supported
|
Calling features: Advanced call handling - Call Park
|
Do Not Disturb (DND)
|
Supported
|
Supported
|
Calling features: Do Not Disturb
|
Enbloc Dialing
|
Supported
|
Not Supported
|
|
Distinctive Ring
|
Supported
|
Supported
|
Phone customization: Rings and message indicator customization
|
Fast Dial Service
|
Supported
|
Supported
|
Calling features: Advanced call handling - Speed Dial
|
Forced Authorization Codes (FAC)
|
Supported
|
Not supported
|
Calling features: Additional call options - Place call using billing or tracking code
|
Group Call Pickup
|
Supported
|
Supported
|
|
Headset Sidetone Control and Send Gain
|
Supported
|
Supported
|
Handset, headset, and speakerphone: Headset - Control wired headset sidetone and send gain
|
Headset Recording
|
Supported (7945G, 7965G, and 7975G only)
|
Supported (7945G, 7965G, and 7975G only)
|
|
Help System
|
Supported
|
Supported
|
Phone features: Feature buttons and menus
|
Hold/Resume
|
Supported
|
Supported
|
Calling features: Hold and resume
|
Hold Reversion
|
Supported
|
Supported
|
Calling features: Hold and resume
|
Hunt Group Display
|
Supported
|
Supported
|
|
Immediate Divert
|
Supported
|
Supported
|
Calling features: Call answer
|
Immediate Divert—Enhanced
|
Supported
|
Supported
|
Calling features: Call transfer to voice message system
|
Intelligent Session Control
|
Supported
|
Supported
|
|
Inter-Cluster Trust (Bulk Certificate Replication)
|
Supported
|
Supported
|
|
Intercom
|
Supported
|
Supported
|
Calling features: Intercom calls
|
Intra-Cluster Trust (Bulk Certificate Replication)
|
Supported
|
Supported
|
|
Join/Select
|
Supported
|
Supported
|
Calling features: Conference calls
|
Join Across Lines/Select
|
Supported
|
Supported
|
Calling features: Conference calls
|
Log Out of Hunt Groups
|
Supported
|
Supported
|
Calling features: Advanced call handling - Hunt Groups
|
Malicious Call ID
|
Supported
|
Supported
|
Calling features: Advanced call handling - Suspicious call trace
|
Meet-Me Conference
|
Supported
|
Supported
|
Calling features: Conference calls
|
Message Waiting Indicator
|
Supported
|
Supported
|
|
Mobile Connect
|
Supported
|
Supported
|
Calling features: Advanced call handling - Cisco Extension Mobility
|
Mobile Voice Access
|
Supported
|
Supported
|
|
Multilevel Precedence and Preemption (MLPP)
|
Supported
|
Not supported
|
Calling features: Advanced call handling - Priority calls
|
Multiple Calls per Line Appearance
|
200
|
50
|
Phone features: Line and call definitions
|
Music-on-Hold
|
Supported
|
Supported
|
|
Mute
|
Supported
|
Supported
|
Calling features: Mute
|
Ringer Volume Control
|
Supported
|
Supported
|
|
On-hook Dialing/Pre-Dial
|
Supported
|
Supported
|
Calling features: Basic call options
|
Onhook Call Transfer
|
Supported
|
Supported
|
Calling features: Call transfer
|
Other Group Pickup
|
Supported
|
Supported
|
|
Plus Dialing
|
Supported
|
Supported
|
|
Presence-Enabled Directories
|
Supported
|
Supported
|
|
Privacy
|
Supported
|
Supported
|
Calling features: Advanced call handling - Shared lines
|
Private Line Automated Ringdown (PLAR)
|
Supported
|
Supported
|
|
Programmable Line Keys
|
Supported
|
Supported
|
Calling features
|
Protected Calling
|
Supported
|
Supported
|
|
Quality Reporting Tool (QRT)
|
Supported
|
Supported
|
Troubleshooting: Quality Reporting Tool
|
Redial
|
Supported
|
Supported
|
Calling features: Basic call options
- Redial number
|
Ring Setting
|
Supported
|
Supported
|
Phone features: Buttons and hardware identification
|
Secure and Nonsecure Indication Tone
|
Supported
|
Supported
|
Calling features: Advanced call handling - Secure calls
|
Secure Conference
|
Supported
|
Supported
|
Calling features: Conference calls
|
Services
|
Supported
|
Supported
|
|
Services URL button
|
Supported
|
Supported
|
|
Session Handoff
|
Supported
|
Supported
|
Calling features: Call transfer
|
Shared Line
|
Supported
|
Supported
|
Calling features: Advanced call handling - Shared lines
|
Sidetone Level
|
Supported
|
Supported
(7970G and 7971G only).
|
Handset, headset, and speakerphone: Headset - Control wired headset sidetone
|
Silent Monitoring
|
Supported
|
Supported
|
|
Single Button Barge
|
Supported
|
Supported
|
Calling features: Advanced call handling - Shared lines - Barge, cBarge, and shared lines
|
Speed Dialing
|
Supported
|
Supported
|
Calling features: Advanced call handling - Speed Dial
|
SSH Access
|
Supported
|
Supported
|
|
Time-of-Day Routing
|
Supported
|
Supported
|
|
Touchscreen Illumination Disabling
|
Supported
|
Supported
|
|
Transfer
|
Supported
|
Supported
|
Calling features: Call transfer
|
Transfer - Direct Transfer
|
Supported
|
Supported
|
Calling features: Call transfer
|
Time Zone Update
|
Supported
|
Supported
|
|
URL Dialing
|
Not supported
|
Supported
|
Call logs and directories: Call logs - Place call from URL entry in call log
|
Video Mode
|
Supported
|
Not supported
|
|
Video Support
|
Supported
|
Not supported
|
Additional options
|
Virtual Private Network Support in Phones
|
Supported
|
Supported
|
|
Voice Mail
|
Supported
|
Supported
|
Voice messages
|
VPN Client
|
Supported
(7945G, 7965G, and 7975G only)
|
Not supported
|
Calling features: Advanced call handling - Secure calls
|
WebDialer
|
Supported
|
Supported
|
User Options web pages: Features and services setup on web - Cisco WebDialer
|
Settings
|
Automatic Port Synchronization
|
Supported
|
Supported
|
|
Call Statistics
|
Supported
|
Supported
|
Troubleshooting: Phone troubleshooting data
|
Power Save Plus (EnergyWise)
|
Supported
|
Not supported
|
Phone features: Energy savings
|
Remote Port Configuration
|
Supported
|
Supported
|
|
SSH Disable
|
Supported
|
Supported
|
e
|
UCR 2008
|
Supported
|
Not Supported
|
|
Voice Quality Metrics
|
Supported
|
Supported
|
Troubleshooting: Phone troubleshooting data
|
Services
|
SDK Compliance
|
Supported
|
Supported
|
|
Directories
|
Call Logs
|
Supported
|
Supported
|
Call logs and directories: Directory features
|
Corporate Directories
|
Supported
|
Supported
|
Call logs and directories: Directory features
|
Personal Directory Enhancements
|
Supported
|
Supported
|
Call logs and directories: Directory features
|
Supplemental Features and Applications
|
Cisco Unified Communications Manager Assistant
|
Supported
|
Supported
|
Cisco Unified Communications Manager Assistant User
Guide
|
Cisco Unified Communications Manager Auto-Attendant
|
Supported
|
Supported
|
Cisco Unified Communications Manager Features and
Services Guide
|
Cisco Unified Business Attendant Console
Cisco
Unified Department Attendant Console
Cisco Unified Enterprise Attendant
Console
|
Supported
|
Supported
|
These are third-party products. See
Cisco Unified Attendant Consoles, Maintain and Operate Guides
|
Cisco Unified IP Phone Expansion Module 7914
|
Supported (7965, 7970, 7971, 7975 only)
|
Supported (7965, 7970, 7971, 7975 only)
|
Cisco Unified IP Phone Expansion Module 7914
Guide
|
Cisco Unified IP Phone Expansion Module 7915
|
Supported (7965, 7975 only)
|
Supported (7965, 7975 only)
|
Cisco Unified IP Phone Expansion Module 7915
Guide
|
Cisco Unified IP Phone Expansion Module 7916
|
Supported (7965, 7975 only)
|
Supported (7965, 7975 only)
|
Cisco Unified IP Phone Expansion Module 7916
Guide
|
Cisco VT Advantage
|
Supported
|
Not supported
|
Cisco VT Advantage User Guide
|