Table Of Contents
Cisco Unified IP Phone 7960G and 7940G (SIP) Release Notes for Firmware Release 8.12
Published: May 29, 2009
Use these release notes with the Cisco Unified IP Phone 7960G and 7940G running SIP firmware release 8.12.
These release notes provide the following information:
Cisco SIP IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
Before using the Cisco Unified IP Phone 7960G or 7940G (SIP), you must install the latest firmware.
To download and install the firmware, follow these steps:
Step 1 Go to the following URL:
Step 2 Choose IP Telephony > IP Phones > Cisco Unified IP Phones 7900 Series.
Step 3 Choose either Cisco Unified IP Phone 7960G or Cisco Unified IP Phone 7940G.
Step 4 Choose Session Initiation Protocol (SIP) Software.
Step 5 Under the Latest Releases folder, choose 8.12(0).
Step 6 To download the firmware for the Cisco Unified IP Phone 7960G and 7940G (SIP), select one of the following files and follow the prompts:
•For non-Cisco Unified Communications Manager:
•For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):
•For Cisco Unified Communications Manager 5.1 and later:
Step 7 To download the Readme file, which contains installation instructions for the corresponding firmware, select the Readme link and follow the instructions to install the firmware.
This section includes these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
There are no open caveats for firmware release 8.12.
Table 1 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G (SIP) using firmware release 8.12.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 1 Resolved Caveats for the Cisco Unified IP Phone 7960G and 7940G (SIP) for Firmware Release 8.12
Identifier Headline and Bug Toolkit Link
This section provides documentation changes that were unavailable when Cisco Unified IP Phone 7960G and 7940G (SIP) firmware release 8.12 was released.
This section contains these topics:
Cisco IP Phone 7960/7940 User Guide for SIP
This section provides information about errors that are contained in the Cisco IP Phone 7960/7940 User Guide for SIP.
The Configuring Call Preferences chapter, Configuring Do Not Disturb section, contains the following errors:
Step 1 Press the settings button.
Step 2 Press the Scroll key to highlight Call Preferences.
Step 3 Press the Select softkey.
Step 4 Press the Scroll key to highlight Do Not Disturb from the Call Preferences menu.
Step 5 To enable the Do Not Disturb feature, press the Yes softkey. To disable this feature, press the No softkey.
Step 6 Press the Save softkey to save your selection of this feature and displays the Settings menu.
Step 7 Press the Back softkey to display the main LCD screen. A Do not disturb message is displayed on the LCD screen.
Replace the previous steps with the following procedure:
Step 1 Press the more softkey.
Step 2 Press the DND softkey.
Step 3 The screen will display Do Not Disturb is Active.
Cisco IP Phone 7960/40 Administrator Guide for SIP, Version 4.4
This section provides information about errors that are contained in the Cisco IP Phone 7960/40 Administrator Guide for SIP, Version 4.4 documentation.
The "Configuring Network Parameters Using a DHCP Server " section incorrectly states to use DHCP option 66 (TFTP server IP address). This is incorrect. Option 66 is the TFTP server name. Option 150 is the TFTP server address.
Installing Cisco SIP IP Phones (Versions 6.0 to 7.4) Chapter
This section provides information about errors that are contained in the Cisco SIP IP Phone Administrator Guide, Versions 6.0 to 7.4.
The Installing Cisco SIP IP Phones (Version 6.0 to 7.4) chapter, How to Create Dial Plans section, contains the following errors:
•The procedure, needs to be changed from
Xab12cd34ef5678% (the % will be escaped in the SIP URIs)
•In step 5 of the procedure, remove the following from the Dial Tones table:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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