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Cisco Unified IP Phone 7960G and 7940G (SIP) Release Notes for Firmware Release 8.11

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Cisco Unified IP Phone 7960G and 7940G (SIP) Release Notes for Firmware Release 8.11

Table Of Contents

Cisco Unified IP Phone 7960G and 7940G (SIP) Release Notes for Firmware Release 8.11

Contents

Related Documentation

Installation Notes

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Documentation Updates

Errors

Cisco IP Phone 7960/7940 User Guide for SIP

Cisco IP Phone 7960/40 Administrator Guide for SIP, Version 4.4

Installing Cisco SIP IP Phones (Versions 6.0 to 7.4) Chapter

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone 7960G and 7940G (SIP) Release Notes for Firmware Release 8.11


February 12, 2009

Use these release notes with the Cisco Unified IP Phone 7960G and 7940G running SIP firmware release 8.11.

Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco SIP IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps2156/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

Before using the Cisco Unified IP Phone 7960G or 7940G (SIP), you must install the latest firmware.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.

Step 2 Choose IP Telephony > IP Phones > Cisco Unified IP Phones 7900 Series.

Step 3 Choose either Cisco Unified IP Phone 7960G or Cisco Unified IP Phone 7940G.

Step 4 Choose Session Initiation Protocol (SIP) Software.

Step 5 Under the Latest Releases folder, choose 8.11(0).

Step 6 To download the firmware for the Cisco Unified IP Phone 7960G and 7940G (SIP), select the following file and follow the prompts:

P0S3-08-11-00.zip



Note The following files are automatically installed when you run the P0S3-08-10-00.cop file: P0S3-08-11-00.loads, P003-08-11-00.sbn, P0S3-08-11-00.sb2, and P003-08-11-00.bin.


Caveats

This section includes these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

There are no open caveats for firmware release 8.11.

Resolved Caveats

Table 1 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G (SIP) using firmware release 8.11.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Resolved Caveats for the Cisco Unified IP Phone 7960G and 7940G (SIP) for Firmware Release 8.11

Identifier
Headline and Bug Toolkit Link

CSCsm96503

Cisco Unified IP Phone breaks voice if Serial Tunnel (STUN) packets are received during a call

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm96503

CSCsr81454

Headset sidetone does not sound loud enough

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr81454

CSCsu22285

Injected crafted Realtime Transport Protocol (RTP) packet causes the Cisco Unified IP Phone to reboot

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu22285


Documentation Updates

This section provides documentation changes that were unavailable when Cisco Unified IP Phone 7960G and 7940G (SIP) firmware release 8.11 was released.

Errors

This section contains these topics:

Cisco IP Phone 7960/7940 User Guide for SIP

Cisco IP Phone 7960/40 Administrator Guide for SIP, Version 4.4

Installing Cisco SIP IP Phones (Versions 6.0 to 7.4) Chapter

Cisco IP Phone 7960/7940 User Guide for SIP

This section provides information about errors that are contained in the Cisco IP Phone 7960/7940 User Guide for SIP.

The Configuring Call Preferences chapter, Configuring Do Not Disturb section, contains the following errors:


Step 1 Press the settings button.

Step 2 Press the Scroll key to highlight Call Preferences.

Step 3 Press the Select softkey.

Step 4 Press the Scroll key to highlight Do Not Disturb from the Call Preferences menu.

Step 5 To enable the Do Not Disturb feature, press the Yes softkey. To disable this feature, press the No softkey.

Step 6 Press the Save softkey to save your selection of this feature and displays the Settings menu.

Step 7 Press the Back softkey to display the main LCD screen. A Do not disturb message is displayed on the LCD screen.


Replace the previous steps with the following procedure:


Step 1 Press the more softkey.

Step 2 Press the DND softkey.

Step 3 The screen will display Do Not Disturb is Active.


Cisco IP Phone 7960/40 Administrator Guide for SIP, Version 4.4

This section provides information about errors that are contained in the Cisco IP Phone 7960/40 Administrator Guide for SIP, Version 4.4 documentation.

The "Configuring Network Parameters Using a DHCP Server " section incorrectly states to use DHCP option 66 (TFTP server IP address). This is incorrect. Option 66 is the TFTP server name. Option 150 is the TFTP server address.

Installing Cisco SIP IP Phones (Versions 6.0 to 7.4) Chapter

This section provides information about errors that are contained in the Cisco SIP IP Phone Administrator Guide, Versions 6.0 to 7.4.

The Installing Cisco SIP IP Phones (Version 6.0 to 7.4) chapter, How to Create Dial Plans section, contains the following errors:

The procedure, needs to be changed from

Xab12cd34ef5678 to

Xab12cd34ef5678% (the % will be escaped in the SIP URIs)

In step 5 of the procedure, remove the following from the Dial Tones table:

Bellcore-dr1

Bellcore-dr2

Bellcore-dr3

Bellcore-dr4

Bellcore-dr5

Bellcore-dr6

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.