Table Of Contents
Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.1(2) (SCCP)
First Published: August 25, 2009
Last Updated: April 13, 2010
Use these release notes with the Cisco Unified IP Phone 7960G and 7940G running SCCP firmware release 8.1(2).
This firmware release is compatible with Cisco Unified Communications Manager releases 7.1, 7.0, 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager release 3.3.
These release notes provide the following information:
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
New and Changed Information
There is no new or changed information for firmware release 8.1(2).
Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 7.1 or earlier, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note You cannot upgrade to firmware release 8.1(2) directly from firmware release 8.0(10) or an earlier release. You have to upgrade to firmware release 8.1(1) first, then upgrade from release 8.1(1) to release 8.1(2).
To download and install the firmware, follow these steps:
Step 1 Go to the following URL:
Step 2 Log in to the Tools and Resources Download page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose the IP Phones folder.
Step 5 Choose the Cisco Unified IP Phones 7900 Series folder.
Step 6 Choose the Cisco Unified IP Phone 7960G link or the Cisco Unified IP Phone 7940G link.
Step 7 Choose the Skinny Client Control Protocol (SCCP) Software.
Step 8 Choose 8.1(2) from the Latest Releases folder.
Step 9 To download the firmware for the Cisco Unified IP Phone 7960G and 7940G, select one of the following files and follow the prompts:
•For Cisco CallManager 4.3 and earlier:
•For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):
•For Cisco Unified CallManager 5.0(4) and later:
Step 10 Double-click one of the downloadable files in Step 1 and click the Readme hyperlink, under the Additional Information section, which contains installation instructions for the corresponding firmware:
Follow the instructions in the Readme file to install the firmware.
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
There are no open caveats for firmware release 8.1(2).
Table 1 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.1(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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