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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(9) (SCCP)

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Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(9) (SCCP)

Table Of Contents

Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(9) (SCCP)

Contents

Related Documentation

Installation Notes

Important Notes

Push credential cache retained when registration is complete

Real-Time Transport Protocol (RTP) transmit calls allowed during active call in non-secure mode

XML Services Interface (XSI) RTP stream is not terminated gracefully

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(9) (SCCP)


April 10, 2008

Use these release notes with the Cisco Unified IP Phone 7960G and 7940G running SCCP firmware release 8.0(9).

This firmware release is compatible with Cisco Unified Communications Manager releases 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager release 3.3.

Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 6.1 or earlier, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for the Cisco Unified IP Phone 7960G and 7940G, select one of the following files and follow the prompts:

For Cisco CallManager 4.3 and earlier:

cmterm-7960-7940-sccp.8-0-9.exe

For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7960-7940-sccp.8-0-9.cop

For Cisco Unified CallManager 5.0(4) and later:

cmterm-7960-7940-sccp.8-0-9.cop.sgn

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and select this file:

cmterm-7960-7940-sccp.8-0-9-readme.htm

Follow the instructions in the Readme file to install the firmware.


Important Notes

This section contains these topics:

Push credential cache retained when registration is complete

Real-Time Transport Protocol (RTP) transmit calls allowed during active call in non-secure mode

XML Services Interface (XSI) RTP stream is not terminated gracefully

Push credential cache retained when registration is complete

When a Cisco Unified IP Phone successfully registers with Unified CM, the push credential cache is cleared. For more information, refer to CSCsl65625.

Real-Time Transport Protocol (RTP) transmit calls allowed during active call in non-secure mode

When a Cisco Unified IP Phone is in a non-secure, active call, RTP transmit is disallowed. For more information, refer to CSCsl73125.

XML Services Interface (XSI) RTP stream is not terminated gracefully

When a Cisco Unified IP Phone restarts, the XSI RTP streams are terminated. For more information, refer to CSCsl95569.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

There are no open caveats for firmware release 8.0(9).

Resolved Caveats

Table 1 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.0(9).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Resolved SCCP Caveats for the Cisco Unified IP Phone 7960G and 7940G 

Identifier
Headline and Bug Toolkit Link

CSCsj56967

Delay in accessing Corporate Directory on Cisco Unified IP Phone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj56967

CSCsk01740

Secure ephone configured with octal directory number for more than three-button reload

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk01740

CSCsk02810

Cisco Unified IP Phone 7940G using Russian locale shows garbage characters in `Calls History'

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk02810

CSCsk60865

Cisco Unified IP Phone 7960G is not doing HTTP redirects properly when connected to phone proxy

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk60865

CSCsl48111

Cisco Unified IP Phone 7960G and 7940G Extensible Authentication Protocol over LAN (EAPOL) logoff functionality

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl48111

CSCsm03233

Cisco Unified IP Phone instructed to play DTMF tone `*' but plays DTMF `C' instead

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm03233

CSCsm85006

After a callback warning, pressing dial plays dial tone but no ring back

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm85006


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.