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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(7)

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Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(7) (SCCP)

Table Of Contents

Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(7) (SCCP)

Contents

Related Documentation

Installation Notes

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview


Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(7) (SCCP)


August 16, 2007

Use these release notes with the Cisco Unified IP Phone 7960G and 7940G running SCCP firmware release 8.0(7). This firmware release is compatible with Cisco Unified Communications Manager releases 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and 3.3.

Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for the Cisco Unified IP Phone 7960G and 7940G, select one of the following files and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7960-7940-sccp.8-0-7.exe

For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7960-7940-sccp.8-07.cop

For Cisco Unified Communications Manager 5.0(4) and later:

cmterm-7960-7940-sccp.8-0-7.cop.sgn

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and select this file:

cmterm-7960-7940-sccp.8-0-7-readme.htm

Follow the instructions in the Readme file to install the firmware.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.


Open Caveats

There are no open defects for firmware release 8.0(7).

Resolved Caveats

Table 1 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.0(7).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the Using Bug Toolkit.

Table 1 Resolved SCCP Caveats for the Cisco Unified IP Phone 7960G and 7940G  

Identifier
Headline and Bug Toolkit

CSCsj39564

Held call is disconnected when primary Cisco Unified Communications Manager returns to active state

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj39564

CSCsj84236

No dial tone or alert tone after upgrade from phone firmware 3.3.5sr2 to 3.3.5sr2b

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj84236


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.