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Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.3(2)

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Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.3(2)

Table Of Contents

Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.3(2)

Contents

Related Documentation

New and Changed Information

Installation Notes

Registering the Cisco Unified IP Conference Station with Cisco Unified Communications Manager

Important Notes

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.3(2)


November 20, 2008

Use these release notes with a Cisco Unified IP Conference Station 7937G running firmware release 1.3(2).

Cisco Unified IP Conference Station 7937G is compatible with Cisco Unified Communications Manager releases 7.0, 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1.

Contents

The release notes provide the following information:

Related Documentation

New and Changed Information

Installation Notes

Important Notes

Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco Unified IP Conference Station Documentation

Refer to publications that are specific to your language, conference station model and Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

New and Changed Information

The following information is new for Cisco Unified IP Conference Station 7937G running firmware release 1.3(2).

Compliance Information for Brazil

Installation Notes

Before you use Cisco Unified IP Conference Station 7937G with Cisco Unified Communications Manager 7.0, 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To load and install the required firmware image for the Cisco Unified IP Conference Station 7937G on Cisco Unified Communications Manager 7.0, 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240

Step 2 To download the firmware for Cisco Unified IP Conference Station 7937G, click one of the following hyperlinks and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7937-sccp.1-3-2.exe

For Cisco Unified Communications Manager 5.1(1) and later:

cmterm-7937-sccp.1-3-2.cop.sgn

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and click the appropriate hyperlink.

cmterm-7937-sccp.1-3-2-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Registering the Cisco Unified IP Conference Station with Cisco Unified Communications Manager

To register the Cisco Unified IP Conference Station 7937G with Cisco Unified Communications Manager release 7.0, 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1, follow these steps:

Procedure


Step 1 Log in to the Cisco Unified Communications Manager Administration application.

Step 2 From the menu bar, choose Device > Phone.

The Find and List Phones window appears.

Step 3 Click Add New.

The Add a New Phone window appears.


Note Depending on the Cisco Unified Communications Manager version you have, you may have to click Add a New Phone instead.


Step 4 Select the Cisco 7937 phone type from the drop-down menu and click Next.

The Phone Configuration window appears.

Step 5 In the Phone Configuration window, enter information in the following fields:

MAC Address

Device Pool

Phone Button Template

Device Security Profile


Note Depending on the Cisco Unified Communications Manager version you have, some fields may not display.


Step 6 Click Save.


Important Notes

This section contains information on resolved defects for the Cisco Unified IP Conference Station 7937G. Firmware release 1.3(2) includes enhancements for the conference station according to the RFC 2833 specification. Refer to CSCsm04577 for more information.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Software Bug Toolkit.

To access the Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to the following URL:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for Bug ID" field, then click Go.


For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.

Open Caveats

Table 1 lists Severity 1, 2, and 3 defects that are open for the Cisco Unified IP Conference Station 7937G using firmware release 1.3(2).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for the Cisco Unified IP Conference Station 7937G

Identifier
Headline and Bug Toolkit Link

CSCsr02009

7937 Phone susceptible to multicast ghost traffic and gets unregistered

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsr02009

CSCsr97463

Forwarded Call Information Display config does not work on 7937

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsr97463

CSCsu20669

"To Unknown Number" in Placed call history registered with SRST

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu20669

CSCsu85381

7937 unable to access directory when pointed to a 3rd party server

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu85381

CSCsv86262

7937: XML error on placed call history selection in rare scenario

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsv86262


Resolved Caveats

Table 2 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Conference Station 7937G using firmware release 1.3(2).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for the Cisco Unified IP Conference Station 7937G 

Identifier
Headline and Bug Toolkit Link

CSCsm61235

7937 CME message prompts linger after call ended

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm61235

CSCsm77951

No ring back tone is played when called party is in same pickup group

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm77951

CSCso12611

7937 does not update Daylight Savings Time until new SCCP event

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso12611

CSCso48058

7937 uses Ring Type 1 for all external calls

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso48058

CSCso52435

7937 plays wrong dial tone when using Greece network locale

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso52435

CSCso55333

7937 stops downloading load via TFTP after one hour

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso55333

CSCso80322

Directory button sends name and locale variables for sub urls

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso80322

CSCsr08102

Wrong Destination MAC Address in ARP Response for 7937

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsr08102

CSCsr95344

7937 does not respond to EAPOL/EAP message sent by switch during 802.1x

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsr95344

CSCsu27518

Cannot change IP Address on 7937 when DHCP is Disabled

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu27518

CSCsu64511

7937 phone does not append the QueryStringParam correctly

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu64511

CSCsu65069

7937 randomly loses registration due to CDP info loss

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu65069

CSCsu70484

7937 accepts untagged DHCP Offer after sending Discover on Voice Vlan

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu70484

CSCsu87574

7937 Abbreviated Dialing Fails For FAC Code

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsu87574

CSCsv05308

7937 playing G711alaw has poor audio quality

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsv05308

Documentation Updates

The following update applies to the "Understanding Buttons and Hardware" section in the "An Overview of Your Conference Station" chapter of the Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0.

For the LED indicators item, the description of the flashing green indicator should say "Flashing green: Incoming Call (Ringing/Connecting)."

The following update applies to the "Connecting Your Conference Station" chapter in the Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 and the "Setting Up the Conference Station" chapter in the Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0.

Replace all references to an "optional mobile conference station device" with
"optional third-party wireless microphone kit."

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.