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Cisco Unified IP Phone 7900 Series

Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Version 1.4(3)

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Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(3)

Contents

Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(3)

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Introduction

Use these Release Notes with the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G running with Cisco Unified Communications Manager Release 6.0 and later, or Cisco Unified CallManager Release 5.1 and later.

Related documentation

Use the following sections to obtain related information.

Cisco Unified IP Phone 7900 Series documentation

See the publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​hw/​phones/​ps379/​tsd_​products_​support_​series_​home.html

Cisco Unified Communications Manager documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​tsd_​products_​support_​series_​home.html

Cisco Business Edition 5000 documentation

See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps7273/​tsd_​products_​support_​series_​home.html

Cisco Unified Communications Manager Express documentation

See the publications that are specific to your language, phone model and Cisco Unified Communications Manager Express release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps4625/​index.html

Cisco Unified Wireless IP Phone 792xG Deployment Guides

To see the Cisco Unified Wireless IP Phone 792xG Deployment Guides, navigate from the following URL:

http:/​/​www.cisco.com/​en/​US/​products/​hw/​phones/​ps379/​products_​implementation_​design_​guides_​list.html

New and Changed Information

The following sections describe the features that are new or have changed for this release.

Clear Call History Confirmation

The Clear Call History Confirmation feature requires users to confirm a deletion request for entries in the Call History. When a user requests a deletion, the user must press the Yes softkey to confirm the deletion or the No softkey to cancel the deletion.

This feature has no administration requirements.

The feature is supported on the following phones:

  • Cisco Unified Wireless IP Phone 7921G
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified Wireless IP Phone 7925G-EX
  • Cisco Unified Wireless IP Phone 7926G

Russian Domain Support

The Russian Domain Support feature provides support for the new regulatory domain for Russia.

The Russian regulatory domain uses the following channels for the 5 GHz band:

  • 36, 40, 44, 48
  • 52, 56, 60, 64
  • 132, 136, 140
  • 149, 153, 157, 161

The Russian regulatory domain uses channels 1-13 for the 2.4 GHz band.

This feature has no user impact.

The feature is supported on the following phones:

  • Cisco Unified Wireless IP Phone 7921G
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified Wireless IP Phone 7925G-EX
  • Cisco Unified Wireless IP Phone 7926G

XSI Alert Tone Silence

The XSI Alert Tone Silence feature provides the user with the ability to stop an XSI (XML and X/Open System Interface) tone while it is sounding. The user presses the red Power/End button to stop the tone without dropping the call.

This feature has no administration impacts.

The feature is supported on the following phones:

  • Cisco Unified Wireless IP Phone 7921G
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified Wireless IP Phone 7925G-EX
  • Cisco Unified Wireless IP Phone 7926G

XSI Tone Waiting Improvement

The XSI Tone Waiting Improvement feature provides the user with different tones to announce incoming voice calls and incoming XML applications (for example, an incoming Push to Talk call).

During an active call, a user can receive an incoming call waiting tone or an incoming XML application alert. The call waiting tone and the XML application alert tone use different tone patterns to assist the user in identifying the incoming call.

This feature has no administration impacts.

The feature is supported on the following phones:

  • Cisco Unified Wireless IP Phone 7921G
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified Wireless IP Phone 7925G-EX
  • Cisco Unified Wireless IP Phone 7926G

Installation notes

Use the following sections to install the firmware.

Install Firmware Release 1.4(3) on Cisco Unified Communications Manager

Before You Begin

To make the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G available in the Cisco Unified Communications Manager system, you might need to upgrade your system with the latest DevPack patch for your release of Cisco Unified Communications Manager.

Check the Readme file that is posted with the firmware version 1.4(3) for more information:

  • For Cisco Unified Wireless IP Phone 7921G, the Readme file is cmterm-7921-sccp.1-4-3-4-Readme.html.
  • For Cisco Unified Wireless IP Phone 7925 and 7925G-EX, the Readme file is cmterm-7925-sccp.1-4-3-4-Readme.html.
  • For Cisco Unified Wireless IP Phone 7926G, the Readme file is cmterm-7926-sccp.1-4-3-4-Readme.html.

Before using the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

Procedure
    Step 1   To access the firmware files, go to this URL:

    http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=278875240&i=rp

    Step 2   Log in to the Tools and Resources Download page.
    Step 3   Choose the IP Telephony folder.
    Step 4   Choose Unified Communications Endpoints > Cisco Unified IP Phones 7900 Series.
    Step 5   Choose Cisco Unified Wireless IP Phone 7921G, Cisco Unified Wireless IP Phone 7925G, or Cisco Unified Wireless IP Phone 7926G.
    Step 6   Choose Skinny Client Control Protocol (SCCP) Software.
    Step 7   Choose 1.4(3) under the Latest Releases folder.
    Step 8   Click Download or Add to cart and follow the prompts.
    Step 9   To view the Readme file, use the Add to cart download method.
    • Cisco Unified Wireless IP Phone 7921G: cmterm-7921-sccp.1-4-3-4-Readme.html
    • Cisco Unified Wireless IP Phone 7925G and 7925G-EX: cmterm-7925-sccp.1-4-3-4-Readme.html
    • Cisco Unified Wireless IP Phone 7926G: cmterm-7926-sccp.1-4-3-4-Readme.html
    Step 10   Follow the instructions in the Readme file to install the firmware.

    Install Firmware Release 1.4(3) on Cisco Unified Communications Manager Express

    You must download the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G version 1.4(3) firmware image file from the software download center.


    Note


    • The Cisco Unified Wireless IP Phone 7921G is supported with Cisco Unified Communications Manager Express 4.1 and later.
    • The Cisco Unified Wireless IP Phone 7925G and 7925G-EX are supported with Cisco Unified Communications Manager Express 4.3 and later.
    • The Cisco Unified Wireless IP Phone 7926G is supported with Cisco Unified Communications Manager Express 8.6 and later.

    For more information about this procedure, refer to the "Installing and Upgrading Cisco Unified CME Software" chapter in the Cisco Unified Communications Manager Express System Administrator Guide at this URL:

    http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps4625/​products_​installation_​and_​configuration_​guides_​list.html

    To install the firmware, follow these steps:

    Procedure
      Step 1   To access the firmware files, go to this URL:

      http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=278875240&i=rp

      Step 2   Log in to the Tools and Resources Download page.
      Step 3   Choose the IP Telephony folder.
      Step 4   Choose Unified Communications Endpoints > Cisco Unified IP Phones 7900 Series.
      Step 5   Choose Cisco Unified IP Phone 7921G, Cisco Unified IP Phone 7925G, or Cisco Unified IP Phones 7926G.
      Step 6   Choose Skinny Client Control Protocol (SCCP) Software.
      Step 7   Choose 1.4(3) in the Latest Releases folder.
      Step 8   Click Download or Add to cart and follow the prompts.
      Step 9   Extract the files from the TAR image , manually copy them to the Cisco Unified Communications Manager Express TFTP server (router flash), and enable them for TFTP.

      Install Bulk Deployment Utility

      To install the Bulk Deployment utility, follow these steps:

      Procedure
        Step 1   To access the file, go to this URL:

        http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=278875240&i=rp

        Step 2   Log in to the Tools and Resources Download page.
        Step 3   Choose the IP Telephony folder.
        Step 4   Choose Unified Communications Endpoints > Cisco Unified IP Phones 7900 Series.
        Step 5   Choose Cisco Unified IP Phone 7921G, Cisco Unified IP Phone 7925G, or Cisco Unified IP Phone 7926G.
        Step 6   Choose IP Phone Tools and Utilities > BDU Files.
        Step 7   Download the Bulk Deployment Utility file to the desired location.
        Step 8   To view the readme file, use the Add to cart download method.
        Step 9   Double-click on the file to launch the install wizard.
        Step 10   At the Welcome screen, click Next.
        Step 11   Click Next to accept the default destination folder as the installation path.
        Step 12   Click Install to start the installation.
        Step 13   Click Finish when the installation is complete.

        Install Cisco Unified Wireless IP Phone 792xG Configuration Utility using Wavelink Avalanche Server Console

        To install the Cisco Wireless IP Phone 792xG Configuration utility, follow these steps:

        Procedure
          Step 1   To access the file, go to this URL:

          http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=278875240&i=rp

          Step 2   Log in to the Tools and Resources Download page.
          Step 3   Choose the IP Telephony folder.
          Step 4   Choose Unified Communications Endpoints > Cisco Unified IP Phones 7900 Series.
          Step 5   Choose Cisco Unified IP Phone 7921G, Cisco Unified IP Phone 7925G, or Cisco Unified IP Phone 7926G.
          Step 6   Choose IP Phone Tools and Utilities > CU Files.
          Step 7   Download the Cisco Unified Wireless IP Phone 792xG Configuration Utility for Wavelink Avalanche file to a host that is accessible to the Avalanche Console.
          Step 8   To view the Readme file, use the Add to cart download method.
          Step 9   Launch the Avalanche Console and connect to an Avalanche agent.
          Step 10   Select Software Management > Installing Software Package from the menu.
          Step 11   Enter the path for the Cisco Unified Wireless IP Phone 792xG Configuration Utility for Wavelink Avalanche file.
          Step 12   Click New, and enter the Cisco Unified Wireless IP Phone 792xG Configuration Utility for Wavelink Avalanche file name.
          Step 13   Follow the prompts to complete the installation.

          Important notes

          This section provides general information about using and supporting the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G in your system.

          Health-care environment use

          This product is not a medical device and uses an unlicensed frequency band that is susceptible to interference from other devices or equipment.

          Debug level impact to voice quality

          Voice quality can be impaired when you set system log trace files for higher debug levels. Set only the modules that are required when capturing trace files for a phone.

          USB Connection Disabled After Powering Phone Off and On

          If you power off the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G with the USB cable connected and then power it on again, the USB connection might fail.

          To enable the USB connection, unplug the USB cable from the phone and then plug it back in.

          Game MIDlet Impact to Voice Quality

          If you are running a Java MIDlet game application in the background during an active call, voice quality may be affected.

          Upgrade from Releases Prior to 1.4(3)

          If your Cisco Unified Wireless IP Phones are currently running a release prior to 1.4(3), then you must use the Trivial File Transport Protocol (TFTP) method to upgrade to release 1.4(3) or later. Once upgraded to release 1.4(3) or later, you can then upgrade to later versions using the phone's webpage either via USB or WLAN.

          Caveats

          The following sections describe the Cisco Software Bug Toolkit and the open and resolved caveats.

          Access Cisco Software Bug Toolkit

          Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

          • All severity level 1 or 2 bugs
          • Significant severity level 3 bugs

          You can search for problems by using the Cisco Software Bug Toolkit.

          To use the Software Bug Toolkit, follow these steps.

          Before You Begin

          To access Bug Toolkit, you need the following items:

          • Internet connection
          • Web browser
          • Cisco.com user ID and password
          Procedure
            Step 1   To access the Bug Toolkit, go to:

            http:/​/​tools.cisco.com/​Support/​BugToolKit/​action.do?hdnAction=searchBugs

            Step 2   Log in with your Cisco.com user ID and password.
            Step 3   To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, then click Go.

            Open Caveats

            The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones that use Firmware Release 1.4(3).

            For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

            Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit

            Table 1 Open Caveats for Firmware Release 1.4(3)
            Identifier Headline

            CSCtt38270

            7925 sometimes takes 1+ second to respond to WPA M1 key message

            CSCtz10876

            Speakerphone left on after running Java MIDlet on 7925/7926 phone

            CSCtz48689

            792x phone fails to send M2 key for WPA-PSK with Aruba APs

            CSCtz90116

            792x phone advertises iLBC codec twice in its capability message

            Resolved Caveats

            The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phones that use Firmware Release 1.4(3).

            For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

            Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit

            Table 2 Resolved Caveats for Firmware Release 1.4(3)
            Identifier Headline

            CSCtk58591

            792x phone may not reconnect when invalid 5 GHz beacon received

            CSCtl81594

            Cannot make a new call with disable speaker phone from 792x

            CSCtn75346

            7925 phone loses 5 GHz connection intermittently with OEAP600

            CSCto26874

            Phone LED keeps blinking red when tone is received in Silent mode

            CSCto51419

            Phone can not handle underscore in hostname

            CSCtr74630

            7921 takes long time to recover from out of range

            CSCtr84417

            Increase max tx power for 7925/7926 on 2.4 GHz for Europe and Japan

            CSCts37047

            792x phone does not return proper CiscoIPPhoneResponse in idle state

            CSCtt24114

            Blank screen /w Exit softkey display when Switch To push registry MIDlet

            CSCtt33129

            792x tries to register to load server when switching Network Profile

            CSCtu13560

            Java: MIDlet scanner buffer is fixed length and too short

            CSCtu75881

            792x phones go back to services menu when exiting out of text message

            CSCtx08144

            792x sends SCCP as UP0 when secure SCCP is used

            CSCtx16478

            Cisco 792x doesn't honor URL encoding ISO-8851-1

            CSCtx20959

            792x wireless phone send incorrect character in menus

            CSCtx30000

            792x doesn't send skinny UnRegister or tcp.FIN when turning off

            CSCtx90694

            Display name is garbled on 792x in SRST mode when using Japanese locale

            CSCty51182

            7926 upgrade to 1.4(3) via webpage using the TAR fails

            CSCtz01046

            Cannot Import Phonebook from CSV or XML Alternately

            CSCtz75601

            7925 ACKs not picked up by Cisco 11n AP running on UNII-1 channels

            Documentation, support, and security guidelines

            For information on obtaining documentation, obtaining support, providing documentation feedback, reviewing security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

            http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

            Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.