Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
Phone Installation
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Phone Installation

Phone Installation

Your system administrator configures your new Cisco Unified Wireless IP Phone to connect to the corporate wireless network and the IP telephony network.

A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone. Before you can use your phone, you must install the battery in the phone and charge the battery. Depending on the type of battery you have, the fully charged battery provides the following hours of service:

  • The standard battery provides up to 9.5 hours of talk time or up to 180 hours of standby time.
  • The extended battery provides up to 13 hours of talk time or up to 240 hours of standby time.

Note


Using a Bluetooth wireless headset reduces the talk time and standby time for both types of batteries. In addition, how the system administrator configures your phone also affects its battery life. For more information, contact your system administrator.


Install Phone Battery

This section describes how to install the phone battery.

Procedure
    Step 1   To remove the phone cover, follow the steps in the following figure.

    1. Push locking catch to the left to release the cover.
    2. Lift and remove the cover of the battery compartment.
    Step 2   To install the battery, follow the steps in the following figure.

    1. Align battery to the bottom of the battery compartment, making sure that the metal contacts on the phone and battery face each other.
    2. Press the battery into the battery compartment until it locks into place. Make sure that it lines up with the phone.
    Step 3   To replace the phone cover, follow the steps in the following figure.

    1. Align locking catches at the bottom of the cover to the notches on the phone.
    2. Press the cover firmly against the phone until it clicks in place.

    Phone Battery Charging

    You can charge the battery in your Cisco Unified Wireless IP Phone by connecting the AC power supply or the USB cable to your phone. The following table shows the charging time, depending on the charging method selected.

    Battery type

    Charging time if AC power supply connected to phone

    Charging time if phone connected to USB port on PC with USB cable

    Standard

    2 hours

    5 hours

    Extended

    3 hours

    7 hours


    Note


    You can also charge your battery using a desktop charger or multicharger. For more information, see Cisco Unified Wireless IP Phone 7925G Desktop Charger and Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.


    Charge Battery with AC Power Supply

    You can charge your battery quickly by connecting the AC power supply to the phone. To accommodate different AC power receptacles, you must insert the appropriate AC plug adapter on the AC power supply.

    You can use the phone while the battery is being charged. After the battery is charged, you can unplug the power supply cord, or you can leave the phone plugged into the power cord.


    Note


    Depending on configuration, your phone may automatically power off when it is connected to an AC power source. AC power sources include the power supply, desktop charger, or multicharger. If the phone is in use (during a call or is using an XML phone service) when it is connected to the AC power source, it powers off after the call or phone service terminates.

    For more information, ask your system administrator.


    To charge the battery in the phone using the AC power supply, the following figure shows the steps.



    Procedure
      Step 1   Lift the mini-USB port cover (bottom of phone).
      Step 2   Swing the port cover to one side.
      Step 3   Insert the AC power supply mini-USB connector in the port.
      Step 4   Insert the AC plug adapter in the slot on the power supply.
      Step 5   Insert the AC power supply in a wall outlet.
      Step 6   Verify that the indicator light is red. The light indicates the charging status:
      • Red: Battery charging in process
      • Green: Battery charging is complete

      Charge Battery with USB Cable and USB Port on PC

      You can charge the battery in the phone by connecting your phone with a USB cable to a USB port on your PC. Charging takes longer when you use the USB port on the PC to charge the battery.

      To use the USB cable and USB port to charge the battery, the following figure shows the steps.



      Procedure
        Step 1   Insert the mini-USB connector on the USB cable into the phone.
        Step 2   Insert the USB A-type connector into the USB port on your PC.
        Step 3   If the Found New Hardware Wizard opens,
        1. Click Next to use the wizard dialog box.
        2. In the Update New Software dialog, click No, not this time, and click Next.
        3. Click Install the Software automatically (Recommended) and click Next.
        4. After a few moments, the Cannot Install This Hardware dialog box appears. Click Don't prompt me again to install this software.
        5. Click Finish to close the dialog box.
        Step 4   Monitor the indicator light after the phone briefly displays USB Connected on the status line.

        While the battery is charging, the indicator light is red. When the battery is fully charged, the indicator light turns green.


        After Battery Is Charged

        After charging the battery, you must turn on the phone to make and receive calls.

        Tip

        Your idle phone screen can turn off after a time interval. To alert you that the phone is still turned on and connected to the wireless network when using battery power, the indicator light flashes green every 2 seconds.

        Power On Phone

        Procedure
          Step 1   Press and hold the (red button) until the phone powers on.
          Step 2   You might need to enter a username and password to access the wireless network.

          After completing authentication and registration with Cisco Unified Communications Manager, the phone displays the main screen and is ready to place or receive calls.


          Signal Strength Indication

          The icon indicates the strength of the signal between the wireless access point and your phone. Your phone must have at least one bar to place or receive calls.

          When you move the phone out of signal range, you lose connection with the wireless LAN. The icon appears, and the status line displays the message Leaving service area.

          Set Username and Password

          When you power on your phone for the first time in some networks, you may need to set your username and password to access the wireless network. Contact your system administrator for assistance.

          Procedure
            Step 1   Choose (Settings) > Network Profiles.
            Step 2   Highlight the current profile name (with ) and press View.
            Note   

            The icon appears, indicating that this screen is locked. For assistance, contact your system administrator.

            Step 3   Highlight WLAN Configuration and press View.
            Step 4   Scroll to Username= or Password and press .
            Step 5   Using the keypad, enter your username or password in the New Username or New Password field.
            Note   

            You can use up to 32 alphanumeric characters for the password.

            Step 6   To confirm the changes, choose Options > Save.
            Step 7   To return to the main screen, press (red button).

            Related References

            Text Entry

            You can enter characters, numbers, and special characters for passwords. When you press a numeric key on the keypad, a text bubble shows all the characters and symbols that this key controls. Each press moves to another character option.

            If you want to …

            Then …

            Enter characters

            Press the number key until you highlight the character (lower- or uppercase) that you want to enter.

            Enter numbers

            Press the number key and locate the number that you want to enter.

            Delete the last character

            Press << once to delete the last character or number. To delete the whole character string, press and hold <<.

            Enter a space

            Press to enter a space between characters.

            Enter special characters and symbols

            Press to display and enter these symbols: * + - / = \ : ;

            Press to display and enter these symbols: space , . ‘ “ | _ ~ ’

            Press to display and enter these symbols: # ? ( ) [ ] { }

            Press to display and enter these symbols: ! @ < > $ % ^ &

            Cancel editing mode

            Choose Options > Cancel to return to the menu option or main screen.

            Register with TAPS

            After your phone is connected to the wireless LAN network, your system administrator might ask you to autoregister your phone using Tool for Auto-Registered Phones Support (TAPS). Use TAPS for a new phone or to replace an existing phone.

            Procedure
              Step 1   To register with TAPS, enter the TAPS extension provided by your system administrator.
              Step 2   Follow the voice prompts. You might need to enter your entire extension, including the area code.
              Step 3   After your phone displays a confirmation message, disconnect. The phone restarts.

              Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessories

              Accessories that are available for your phone include the following:

              • Standard and extended batteries
              • AC power supplies for different geographical areas
              • Desktop charger
              • Multicharger
              • Carrying cases
              • Headsets
              • Lock sets

              Warning


              Use CSA or ATEX qualified accessories with the Cisco Unified IP Wireless Phone 7925G-EX in hazardous environments.


              For a complete list and description of accessories, see the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.

              For more information about the phone and the Cisco Unified Wireless IP Phone 7925G Desktop Charger, see Cisco Unified Wireless IP Phone 7925G Desktop Charger.

              Headset Information

              To use a headset, see Handset, Headset, and Speakerphone. Although Cisco performs some internal testing of third-party wired and Bluetooth wireless headsets for use with the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed, there is not a single "best" solution that is optimal for all environments. Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units in their network.

              Cisco recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur. See External Devices Usage for more information.

              The primary reason that a particular headset would be inappropriate for the Cisco Unified IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, electric motors, large PC monitors. In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of their own voice when they speak to Cisco Unified IP Phone users.

              Bluetooth Wireless Headsets Notes

              Using Bluetooth wireless headsets likely increases battery power consumption on your phone and may result in reducing battery life.

              For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone, but some barriers, such as walls or doors, and interference from other electronic devices, can affect the connection.

              Audio Quality

              Beyond the physical, mechanical, and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets, but some of the headsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

              Nevertheless, it is ultimately the customer's responsibility to test this equipment in their own environment to determine suitable performance.

              For information about wired and Bluetooth wireless headsets for your phone, see the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide and these web sites:

              Secure Phone with Lock Set and CableLock

              You can secure the phone to a desktop by ordering the lock set from Cisco. For more information, refer to the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.


              Note


              The lock set does not include the cable lock.




              Procedure
                Step 1   Put the security cable around a post or through a hole in the desktop. Insert the loops at the ends of the security cable through the C-ring.
                Step 2   Insert the C-ring with cable loops through the slot on back of phone.
                Step 3   Use the combination lock to secure the ends of the C-ring around cable loops and phone.