Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco IP Phone 7905G/7912G
Setting Up the Cisco Unified IP Phone
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Setting Up the Cisco Unified IP Phone

Table Of Contents

Setting Up the Cisco Unified IP Phone

Before You Begin

Network Requirements

Cisco Unified CallManager Configuration

Safety

Understanding the Cisco Unified IP Phone Components

Network and Access Ports

Handset

Speaker

Installing the Cisco Unified IP Phone

Mounting the Phone to the Wall

Verifying the Phone Startup Process

Configuring Startup Network Settings


Setting Up the Cisco Unified IP Phone


This chapter describes how to install the Cisco Unified IP Phone on an IP telephony network, and includes these topics:

Before You Begin

Understanding the Cisco Unified IP Phone Components

Installing the Cisco Unified IP Phone

Mounting the Phone to the Wall

Verifying the Phone Startup Process

Configuring Startup Network Settings


Note Before you install a Cisco Unified IP Phone, you must make some critical decisions about how to configure the phone in your network. You can then safely install the phone and verify its functionality. For information on preparing to install, see Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network."


Before You Begin

Before installing the Cisco Unified IP Phone, review the requirements in these sections:

Network Requirements

Cisco Unified CallManager Configuration

Safety

Network Requirements

For the Cisco Unified IP Phone to successfully operate as a Cisco Unified IP Phone endpoint in your network, your network must meet these requirements:

Working VoIP Network

Voice over IP (VoIP) configured on your Cisco routers and gateways

Cisco Unified CallManager Release 5.0 or higher installed in your network and configured to handle call processing

IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask

Cisco Unified CallManager Configuration

The Cisco Unified IP Phone requires Cisco Unified CallManager to handle call processing. Refer to Cisco Unified CallManager Administration Guide or context-sensitive help in the Cisco Unified CallManager Administration application to ensure that Cisco Unified CallManager is set up properly to manage the phone and to properly route and process calls.

Table 3-1 explains and provides references for many of the configuration activities for which you use Cisco Unified CallManager Administration.

Table 3-1 Configuration Activities  

Activity
Explanation
Reference

Auto-registration.

If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco Unified CallManager before connecting any Cisco Unified IP Phone to the network.

See the "Adding Phones to the Cisco Unified CallManager Database" section on page 2-12.

Configure and assign telephony features.

You must use Cisco Unified CallManager Administration to configure and assign telephony features to the Cisco Unified IP Phones.

See the Chapter 5, "Configuring Telephony Features."

Add and associate users.

In Cisco Unified CallManager Administration, you can add users to the database and associate them with specific phones. In this way, users gain access to web pages that allow them to configure phone options such as call forwarding and speed dialing.

See the Cisco Unified CallManager Administration Guide.


Safety

Review the following warnings before installing the Cisco Unified IP Phone. To see translations of these warnings, refer to the Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series document that accompanied this device.


Warning Read the installation instructions before you connect the system to its power source.



Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.



Warning Ultimate disposal of this product should be handled according to all national laws and regulations.



Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.



Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.



Caution Only use the proper Cisco approved external power supply. Reference the installation manual provided with the phone.

The following warnings apply when you use an external power supply.


Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).



Warning The device is designed to work with TN power systems.



Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device.


Understanding the Cisco Unified IP Phone Components

The Cisco Unified IP Phone 7905G and 7912G includes these components on the phone or as accessories for the phone:

Network and Access Ports

Handset

Speaker

Network and Access Ports

The back of the Cisco Unified IP Phone 7912G has two RJ-45 ports. The network port is labelled "10/100SW" and the access port is labeled "10/100PC." The back of the Cisco Unified IP Phone 7905G has one RJ-45 network port.

The two ports on the Cisco Unified IP Phone 7912G each support 10/100 Mbps half- or full-duplex connections to external devices. The speed and connection type are set through auto-negotiation. The single port on the Cisco Unified IP Phone 7905G supports 10 Mbps half-duplex connections to external devices. You can use either Category 3 or 5 cabling for 10-Mbps connections, but you must use Category 5 for 100 Mbps connections.

Use the network port to connect the phone to the network. You must use a straight-through cable on this port. The phone can also obtain inline power from the Cisco Catalyst switch over this connection. See the "Providing Power to the Cisco Unified IP Phone" section on page 2-9 for details.

Use the access port to connect a network device, such as a computer, to the phone. You must use a straight-through cable on this port.

See Figure 3-1 for the connection ports available on the back of the Cisco Unified IP Phone 7905G. See Figure 3-2 for the connection ports available on the back of the Cisco Unified IP Phone 7912G.

Handset

The handset is designed especially for use with a Cisco Unified IP Phone. It includes a light that indicates incoming calls and voice messages waiting.

Speaker

This Cisco Unified IP Phone 7905G and 7912G include a speaker that you can use to monitor calls.

Installing the Cisco Unified IP Phone


Note Before you install a phone, even if it is new, upgrade the phone to the current firmware image.


To install the Cisco Unified IP Phone, perform the steps shown in Table 3-2. Also, see Figure 3-1 and Figure 3-2 for graphical overviews of these steps.

Table 3-2

 
Procedure
Notes
Reference

Step 1 

Connect a Category 3 or 5 straight-through Ethernet cable from the switch to the network port on the phone.

Each Cisco Unified IP Phone ships with one Ethernet cable in the box.

See the "Network and Access Ports" section for guidelines.

Step 2 

Connect the handset to the Handset port.

Step 3 

Connect a Category 3 or 5 straight-through Ethernet cable from another network device, such as a desktop computer, to the access port on the Cisco Unified IP Phone 7912G.

Optional. You can connect another network device later if you do not connect one now.

See the "Network and Access Ports" section for guidelines.

Step 4 

Connect the power supply to the Cisco DC Adapter port.

Optional.

See the "Providing Power to the Cisco Unified IP Phone" section on page 2-9 for guidelines.

Installation Steps

Figure 3-1 Cisco Unified IP Phone 7905G Cable Connections

1

Network (Ethernet) port (10BASE-T)

4

Power supply with AC plug. (Optional. Required only if power is not supplied through an Ethernet connection.)

2

Handset port for connecting the handset

5

Power cable with wall socket plug for connecting to power.

3

AC/DC adapter port (DC48) for power connector (for phones not provided with inline power)

   

Figure 3-2 Cisco Unified IP Phone 7912G Cable Connections

1

Network port (10BASE-T, 100BASE-T)

4

AC/DC adapter port (DC48) for power connector (for phones not provided with inline power)

2

Access port (10BASE-T, 100BASE-T)

5

Power supply with AC plug (if included)

3

Handset port for connecting the handset

6

Power cable with wall socket plug for connecting to power (if included)


Mounting the Phone to the Wall

You can mount the Cisco Unified IP Phone on the wall by removing the footstand and using the mounting bracket on the back of the phone, or you can use special brackets available in a Cisco Unified IP Phone wall mount kit. (Wall mount kits must be ordered separately from the phone.) If you attach the Cisco Unified IP Phone to the wall using the standard footstand and not the wall mount kit, you need to supply the following tools and parts:

Screwdriver

Screws to secure the Cisco Unified IP phone to the wall

To mount the phone on the wall using its mounting bracket, follow these steps.

Before You Begin

To ensure that the handset attaches securely to a wall-mounted phone, remove the handset wall hook from the handset rest, rotate the hook 180 degrees, and reinsert the hook. Turning the hook exposes a lip on which the handset catches when the phone is vertical. For an illustrated procedure, refer to Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone.

Procedure


Step 1 Remove the footstand from the phone.

Step 2 Modify the handset rest so that the handset remains on the ear-piece rest when the phone is vertically placed.

a. Remove the handset from the ear-piece rest.

b. Locate the tab (handset wall hook) at the base of the ear-piece rest.

c. Slide this tab out, rotate it 180 degrees (left to right), and reinsert it.

d. Place the handset on the ear-piece rest.

Step 3 Insert two screws into a wall stud, matching them to the two screw holes on the back of the phone.

The keyholes fit standard phone jack mounts.

Step 4 Hang the phone on the wall.


Verifying the Phone Startup Process

After the Cisco Unified IP Phone has power connected to it, the phone begins its startup process by cycling through these steps.

1. The handset light strip, Hold button, and Menu button flash on and off simultaneously.

2. The LCD screen displays the Cisco Systems, Inc., copyright screen.

3. The LCD screen displays Configuring IP as the phone starts up.

4. The main LCD screen displays:

Current date and time

Primary directory number

Softkeys

If the phone successfully passes through these stages, it has started up properly. Otherwise, see to the "Resolving Startup Problems" section on page 7-2.

Configuring Startup Network Settings

If you are not using DHCP in your network, you must configure these network settings on the Cisco Unified IP Phone after installing the phone on the network:

IP address

IP subnet mask

Default gateway IP address

DNS server IP address

TFTP server IP address

To do this, you must collect information about these network settings, and follow the procedures defined in Chapter 4, "Configuring Settings on the Cisco Unified IP Phone."