Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco IP Phone 7905G/7912G
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W - Y -

Index

A

AC adapter

connecting to 3-7

providing power using 2-9

access port

about 3-5

connecting to 3-5, 3-7

Admin. VLAN Id parameter 4-15

Allow Blind Transfer parameter A-22

Allow Call Transfer parameter A-22

Allow Call Waiting parameter A-22

Allow Conference parameter A-23

Alternate DNS parameter 4-17

Alternate Domain parameter 4-18

Alternate NTP parameter 4-17

Alternate TFTP parameter 4-17

AltNTPIP parameter A-11

anonymous calls, blocking A-23

AttendedTransfer parameter A-22

audience, for this document xi

AudioMode parameter A-33

audio parameters

AudioMode A-33

ConnectMode A-33

NumTxFrames A-33

RxCodec A-32

TxCodec A-32

auto-registration

using 2-13

auxiliary VLAN

description 2-3

B

Backup Proxy Timeout parameter 4-21

BAT (Bulk Administration Tool) 2-15

BlindTransfer parameter A-22

BlndXfr softkey A-22

Block Anonymous Calls 5-2

Block Anonymous Calls parameter A-23

BlockAnonymous parameter A-23

Block Caller ID parameter A-23

BlockCallerId parameter A-23

Block Outgoing Caller ID 5-2

BOOTP server A-4

Broadcast A-7

BTXML cards version A-4

busy tone A-30

BusyTone parameter A-30

C

caller ID 5-3

display name A-24

call forward 5-2

call forwarding A-24

Call Forward Number parameter A-24

CallForwardNumber parameter A-24

call hold 5-2

CallManager 1 - 4 A-6

call preference parameters

Allow Blind Transfer A-22

Allow Call Transfer A-22

Allow Call Waiting A-22

Allow Conference A-23

AttendedTransfer A-22

BlindTransfer A-22

BlockAnonymous A-23

Block Anonymous Calls A-23

Block Caller ID A-23

BlockCallerId A-23

Call Forward Number A-24

CallForwardNumber A-24

CallPrefGuiSet A-28

CallPrefGuiShow A-27

CallWaiting A-22

Conference A-23

Date Format A-26

DateFormat A-26

Display Name A-24

DisplayName A-24

Do Not Disturb A-23

DoNotDisturb A-23

Forward to VMail Delay A-26

GUI Set Mask A-28

GUI Show Mask A-27

Short Name A-25

ShortName A-25

Time Format A-25

TimeFormat A-25

Voice Mail Number A-24

VoiceMailNumber A-24

Call Preferences menu

allowing users to change parameters on A-28

controlling parameters displayed on A-27

customizing A-27, A-28

Call Preferences screen A-22

CallPrefGuiSet parameter A-28

CallPrefGuiShow parameter A-27

call transfer

attended A-22

blind A-22

call waiting 5-2, A-22

CallWaiting parameter A-22

call waiting tone A-31

CallWaitTone parameter A-31

caution, cell phone interference 1-2

CDP

description 1-5

discovery, performing A-13

CDP Enabled parameter 4-15

cell phone, interference 1-2

CfgInterval parameter A-10

Cisco Catalyst switches, interaction with 2-3

Cisco Discovery Protocol

See CDP

Cisco Discovery Protocol (CDP) 4-15

Cisco Unified CallManager

adding phone to database of 2-12

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 8-6

Cisco Unified CallManager Administration, adding phones using 2-14

Cisco Unified IP Phone

adding

manually to Cisco Unified CallManager 2-14

to Cisco Unified CallManager 2-12

using auto-registration 2-13

using BAT 2-15

configuration requirements 1-11

installation overview 1-11

installation requirements 1-11

mounting to wall 3-10

power sources 2-9

registering 2-12

registering with Cisco Unified CallManager 2-13, 2-15

resetting 8-15

supported networking protocols 1-5

technical specifications D-1

troubleshooting 8-1

Cisco Unified IP Phone 7902G

figure 3-8

Cisco Unified IP Phone 7905G

features 1-2

figure 1-2, 3-8

Cisco Unified IP Phone 7912G

features 1-2

figure 1-2, 3-9

codec

number of text frames for A-33

receiving A-32

transmitting A-32

conference 5-3

conference call A-23

Conference parameter A-23

configuration

refresh interval A-10

configuration file

overview 2-8

configuration file, creating 8-7

configuration values

displaying 4-6

locked 4-3

configuration values, editing 4-5

configuration values unlocked 4-3

configuring

from a Cisco Unified IP Phone 4-3

overview 1-11

startup network settings 3-11

through phone's web page A-2

Confrn softkey A-23

connecting

handset 3-6

headset 3-6

to AC adapter 3-7

to a computer 3-7

to the network 3-6

ConnectMode parameter A-33

D

daisy chaining, not supported 8-11

data VLAN 2-3

date format, on LCD screen A-26

Date Format parameter A-26

DateFormat parameter A-26

daylight savings time 4-14, A-12

Default router A-5

default router IP address 4-12

Default Router parameter 4-12

default values, setting parameters to 4-18

DHCP

description 1-5

disabling 4-16

enabling 4-16

troubleshooting 8-9

DHCP enabled A-6

DHCP Enabled parameter 4-16

Dhcp parameter A-10

DHCP server A-4

IP address 4-10

DHCP Server parameter 4-10

dial plan

rules A-20

DialPlan parameter A-20

dial tone A-30

DialTone2 parameter A-30

DialTone parameter A-30

directory numbers, assigning manually 2-14

direct transfer 5-3

display name, for caller ID A-24

Display Name parameter A-24

DisplayName parameter A-24

DNS

disabling alternate 4-17

enabling alternate 4-17

DNS1IP parameter A-11

DNS2IP parameter A-11

DNS server

IP address of primary 4-13

IP address of secondary 4-13

troubleshooting 8-10

verifying settings 8-5

DNS server 1 A-5

DNS Server 1 parameter 4-13

DNS server 2 A-5

DNS Server 2 parameter 4-13

documentation

additional xiii

for users B-2

Domain name A-5

domain name

disabling alternate 4-18

enabling alternate 4-18

Domain Name parameter 4-11

Domain parameter A-11

Do Not Disturb 5-4, A-23

Do Not Disturb parameter A-23

DoNotDisturb parameter A-23

DTMF transmission method A-33

Dynamic Host Configuration Protocol

See DHCP

E

Edit softkey 4-19

Elapsed time A-7

encryption key 4-18

erase configuration, procedure 8-15

Erase Configuration parameter 4-18

F

features

configuring on phone, overview 1-9

configuring with Cisco Unified CallManager, overview 1-8

informing users about, overview 1-10

Firmware Versions screen 6-3

Forward to VMail Delay parameter A-26

G

GUI Set Mask parameter A-28

GUI Show Mask parameter A-27

H

handset 3-6

Hardware features A-4

Hardware revision A-3

headset port 3-6

Host name A-4

Host Name parameter 4-11

I

inline power 2-9

inline switching module, providing power using 2-9

installation

Cisco Unified CallManager configuration 3-2

network requirements 3-2

safety warnings 3-3

installing

preparing 2-12

requirements, overview 1-11

interference, cell phone 1-2

IP 1-6

IP address A-5

default router 4-12

DHCP server 4-10

network gateway 4-12

phone 4-11

troubleshooting 8-5

IP Address parameter 4-11

IPDialPlan parameter A-20

L

local configuration, erasing 8-15

Local RTP Port parameter 4-20

Local SIP Port parameter 4-20

log file 8-13

Login ID parameter 4-20

LoginID parameter A-16

M

MAC address

determining 2-12

value A-3, A-4

MAC Address parameter 4-10

MAXRedirect parameter A-17

Media Access Control (MAC) address 4-10

MediaPort parameter A-18

menu

Status 6-2

Multicast A-7

N

name

displayed on LCD screen A-24, A-25

for caller ID A-24

NATIP parameter A-17

native VLAN 2-3

NatServer parameter A-19

NatTimer parameter A-20

NAT WAN IP Address parameter 4-21

Network Address Translation (NAT) WAN, IP address 4-21, A-17

Network Configuration menu

displaying 4-3

editing options on 4-5

parameters4-10to 4-18

resetting parameters to default values 4-18

unlocking options on 4-3

Network Configuration menu parameters

Admin. VLAN Id 4-15

Alternate DNS 4-17

Alternate Domain 4-18

Alternate NTP 4-17

Alternate TFTP 4-17

CDP Enabled 4-15

Default Router 4-12

DHCP Enabled 4-16

DHCP Server 4-10

DNS Server 1 4-13

DNS Server 2 4-13

Domain Name 4-11

Erase Configuration 4-18

Host Name 4-11

IP Address 4-11

MAC Address 4-10

NTP Server 1 4-13

NTP Server 2 4-13

Operational VLAN Id 4-14

Profile Encrypt Key 4-18

Subnet Mask 4-11

TFTP Enabled 4-16

TFTP Server 4-12

Time Zone 4-14

VLAN Enabled 4-15

network connectivity, verifying 8-4

network gateway IP address 4-12

networking protocol

CDP 1-5

DHCP 1-5

IP 1-6

RTP 1-6

TCP 1-6

TFTP 1-6

UDP 1-7

networking protocols, supported 1-5

network outages, identifying 8-8

network parameter

Dhcp A-10

DNS1IP A-11

DNS2IP A-11

Domain A-11

Nprintf A-15

OpFlags A-13

StaticIP A-10

StaticNetMask A-10

StaticRoute A-10

TraceFlags A-15

VLANSetting A-14

network parameters

AltNTPIP A-11

CfgInterval A-10

NTPIP A-11

TftpURL A-9

TimeZone A-12

TOS A-14

UseTftp A-9

network port

about 3-5

connecting to 3-5, 3-6

network requirements, for installation 3-2

network settings

accessing 4-2

startup configuration 3-11

Network Statistics screen 6-3

No softkey 4-19

nprintf.exe 8-12

Nprintf parameter 8-13, A-15

nptcap 8-14

NTPIP parameter A-11

NTP server

address of primary 4-13

address of secondary 4-13

disabling alternate 4-17

enabling alternate 4-17

IP address of primary A-11

IP address of secondary A-11

NTP Server 1 A-5

NTP Server 1 parameter 4-13

NTP Server 2 A-5

NTP Server 2 parameter 4-13

NumTxFrames parameter A-33

O

Operational VLAN Id parameter 4-14

OpFlags parameter A-13

OutBoundProxy parameter A-18

Outbound Proxy parameter 4-21

overview, configuring Cisco Unified IP Phones 1-11

P

parameter

audioA-32to A-33

networkA-8to A-15

tone A-28

parameters

call preferenceA-22to A-28

Network Configuration menu4-10to 4-18

SIPA-15to A-20

SIP Configuration menu4-19to 4-21

toneA-29to A-31

password 4-19, A-16

Password parameter 4-19

Phone Configuration web page 4-22

physical connection, verifying 8-8

port

10/100PC 3-5

10/100SW 3-5

access 3-5, 3-7

network 3-5, 3-6

power patch panel, providing power using 2-9

power source

description 2-9

design of 2-10

external 2-9

inline power from Cisco Catalyst switches 2-9

power patch panel 2-9

redundancy for 2-11

Product ID A-4

profile

disabling downloading from TFTP server 4-16, A-9

enabling downloading from TFTP server 4-16, A-9

IP address of TFTP server containing A-9

Profile Encrypt Key parameter 4-18

Proxy parameter A-16

prserv 8-13

PWD parameter A-16

R

Real-time Transport Protocol

See RTP

Receive errors A-7

Receive overflow A-7

Receive packets A-7

redundancy, for power 2-11

refreshing

disabling A-13

enabling A-13

refresh interval, configuration A-10

Register Expires parameter 4-21

Register with Proxy parameter 4-21

registration, resolving problems with 8-3

registration renewal, configuring seconds between 4-21, A-16, A-17

registration status icon A-27

reorder tone A-30

ReorderTone parameter A-30

resetting

Cisco Unified IP phone 8-15

continuously 8-8

disabling A-13

enabling A-13

intentionally 8-9

resolving, startup problems 8-2

ring back tone A-31

RingBackTone parameter A-31

ringer cadence pattern A-30

RingOnOffTime parameter A-30

RTP 1-6

RxCodec parameter A-32

S

safety warnings, for installation 3-3

screens

Call Preferences A-22

SIP Parameters A-15

Serial number A-3

Shared Line 5-4

Short Name parameter A-25

ShortName parameter A-25

signal events, timeout values A-29

SigTimer parameter A-29

silence suppression A-33

SIP Configuration menu

resetting parameters to default values 4-18

SIP Configuration menu parameters

Backup Proxy Timeout 4-21

Local RTP Port 4-20

Local SIP Port 4-20

Login ID 4-20

NAT WAN IP Address 4-21

Outbound Proxy 4-21

Password 4-19

Register Expires 4-21

Register with Proxy 4-21

SIP Proxy 4-19

Use Login ID 4-20

User ID 4-19

SIP outbound proxy server, IP address 4-21, A-18

SIP parameters

DialPlan A-20

IPDialPlan A-20

LoginID A-16

MAXRedirect A-17

MediaPort A-18

NATIP A-17

NatServer A-19

NatTimer A-20

OutBoundProxy A-18

Proxy A-16

PWD A-16

SIPPort A-17

SIPRegInterval A-16, A-17

SIPRegOn A-17

UID A-16

UseLoginID A-16

SIP Parameters screen A-15

SIPPort parameter A-17

SIP Proxy parameter 4-19

SIP proxy server

IP address 4-19, A-16

SIPRegInterval parameter A-16, A-17

SIP registration

disabling 4-21, A-17

enabling 4-21, A-17

SIPRegOn parameter A-17

softkey

Edit 4-19

No 4-19

Yes 4-19

Software version A-3

speaker

about 3-6

disabling 3-6

SRST A-6

startup

failure 8-2

resolving problems with 8-2

startup process

accessing TFTP server 2-6

configuring VLAN 2-5

contacting Cisco Unified CallManager 2-7

loading stored phone image 2-4

obtaining IP address 2-5

obtaining power 2-4

requesting configuration file 2-7

understanding 2-4

verifying 3-11

StaticIP parameter A-10

StaticNetMask parameter A-10

StaticRoute parameter A-10

status, viewing messages 6-2

Status menu 6-2

status messages 6-2

Status Messages screen 6-2

Subnet mask A-5

subnet mask

used by phone 4-11

Subnet Mask parameter 4-11

symptom

LCD screen does not display 8-2

phone does not register 8-3

phone does not start 8-2

phone resetting 8-8

T

TCP 1-6

technical specifications, for Cisco Unified IP Phone D-1

telephony features

caller ID 5-3

call forward 5-2

call hold 5-2

call waiting 5-2

conference 5-3

direct transfer 5-3

TFTP

description 1-6

disabling 4-16

disabling alternate server 4-17

enabling 4-16

enabling alternate server 4-17

troubleshooting 8-4

TFTP Enabled parameter 4-16

TFTP server

disabling downloading of profile from 4-16, A-9

enabling downloading of profile from 4-16, A-9

IP address 4-12, A-9

URL 4-12

TFTP server 1 A-5

TFTP server 2 A-5

TFTP Server parameter 4-12

TftpURL parameter A-9

time format, on LCD screen A-25

Time Format parameter A-25

TimeFormat parameter A-25

time zone, of time on phone 4-14, A-12

Time Zone parameter 4-14

TimeZone parameter A-12

tone

busy tone A-30

call waiting tone A-31

dial tone A-30

reorder A-30

ring back tone A-31

secondary dial tone A-30

tone parameters

BusyTone A-30

CallWaitTone A-31

DialTone A-30

DialTone2 A-30

ReorderTone A-30

RingBackTone A-31

RingOnOffTime A-30

SigTimer A-29

ToS (Type of Service) A-14

TOS parameter A-14

TraceFlag parameter A-15

Transmission Control Protocol

See TCP

Transmit errors A-7

Transmit packets A-7

Trivial File Transfer Protocol

See TFTP

Trnsfer softkey A-22

troubleshooting

Cisco Unified CallManager settings 8-6

Cisco Unified IP Phone 8-1

collecting information for 8-12

DHCP 8-9

DNS 8-10

DNS settings 8-5

IP addressing and routing 8-5

network connectivity 8-4

network outages 8-8

phones resetting 8-9

physical connection 8-8

server to which messages are sent A-15

services on Cisco Unified CallManager 8-6

TFTP settings 8-4

VLAN configuration 8-9

TxCodec parameter A-32

U

UDP 1-7

UID parameter A-16

understanding

interactions with Cisco Catalyst switches 2-3

interactions with Cisco Unified CallManager 2-2

startup process 2-4

Use Login ID parameter 4-20

UseLoginID parameter A-16

User Datagram Protocol

See UDP

user ID 4-19, A-16

User ID parameter 4-19

users

accessing voice messages B-3

documentation for B-2

how they get support B-1

required information B-1

UseTftp parameter A-9

V

verifying

startup process 3-11

VLAN

auxiliary 4-14

auxiliary, for voice traffic 2-3

configuring for voice networks 2-3

disabling 4-15

enabling 4-15

native, for data traffic 2-3

verifying 8-9

VLAN Enabled parameter 4-15

VLANSetting parameter A-14

Voice Mail Number parameter A-24

VoiceMailNumber parameter A-24

voice messages A-24

voice message system

delay before call is forwarded to A-26

phone number for A-24

voice VLAN 2-3

W

wall mounting, Cisco Unified IP Phone 3-10

web page

Call Preferences A-22

configuration options A-2

configuring 4-22, A-2

Device Information area A-3

Device Logs area A-7

for Cisco Unified IP Phone 7905G A-2

for Cisco Unified IP Phone 7912G A-2

Network Configuration area A-4

Network Statistics area A-6

SIP Parameters A-15

Y

Yes softkey 4-19