Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2

Contents

Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2

Introduction

These release notes support the Cisco Unified IP Phones 7900 Series running SCCP and SIP Firmware Release 9.3(1)SR2.

Firmware Release 9.3(1)SR2 applies to the following phones:

  • Cisco Unified IP Phone 7906
  • Cisco Unified IP Phone 7911
  • Cisco Unified IP Phone 7931
  • Cisco Unified IP Phone 7941
  • Cisco Unified IP Phone 7941G-GE
  • Cisco Unified IP Phone 7942
  • Cisco Unified IP Phone 7945
  • Cisco Unified IP Phone 7961
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7962
  • Cisco Unified IP Phone 7965
  • Cisco Unified IP Phone 7970
  • Cisco Unified IP Phone 7971
  • Cisco Unified IP Phone 7975

The following table lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.

Table 1 Cisco Unified IP Phones, Cisco Unified Communications Manager, and Firmware Release Compatibility
Cisco Unified IP Phone Protocol Cisco Unified Communications Manager

Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE

SCCP

Cisco Unified Communications Manager Release 6.0 and later

Cisco Unified CallManager Release 5.1, 5.0, 4.3, 4.2, 4.1, 4.0

Cisco CallManager Release 3.3

Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE

SIP

Cisco Unified Communications Manager Release 6.0 and later

Cisco Unified CallManager Release 5.1 and 5.0

Cisco Unified IP Phone 7931G

SCCP

Cisco Unified Communications Manager Release 6.0, 6.1, 7.0 and later

Cisco Unified IP Phone 7931G

SIP

Cisco Unified Communications Manager Release 7.0 and later

Cisco Unified IP Phones 7942G, 7945G, 7962G, 7965G, and 7975G

SCCP

Cisco Unified Communications Manager Release 6.x and later

Cisco Unified CallManager Release 5.1, 4.3(2)

Cisco Unified IP Phones 7942G, 7945G, 7962G, 7965G, and 7975G

SIP

Cisco Unified Communications Manager Release 6.x and later

Cisco Unified CallManager Release 5.1


Note


Firmware Release 9.3(1)SR2 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager Release 9.0(1). Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.


New and Changed Features

The following sections describe the new and changed features in this release.

Firmware Release 9.3(1)SR2 Security Enhancements

Firmware Release 9.3(1)SR2 contains the following security enhancements:

  • The phone does not request authorized key information from the TFTP server. Without the authorized keys, the administrator must enter the SSH user id and password to connect to the phone for debugging.
  • The debugging settmask commands are added to the phone debug shell. Making the commands available in the debug shell removes the need for the default user account.
  • The ability to log into a default user account has been removed. Phone debugging can only be performed using the debug account.
  • The ability to log into the phone from the AUX port on the phone has been removed.

This feature had no user impact.

Related Documentation

Use the following sections to obtain related information.

Cisco Unified IP Phone 7900 Series Documentation

See the publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​c/​en/​us/​support/​collaboration-endpoints/​unified-ip-phone-7900-series/​tsd-products-support-general-information.html

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​tsd_​products_​support_​series_​home.html

Cisco Business Edition 5000 Documentation

See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:

http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​business-edition-5000/​tsd-products-support-series-home.html

Installation

SCCP Firmware Upgrade Issues

This section applies to the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G.


Note


For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) or later, you must first upgrade your phone firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgrade to 9.3(1).


The following upgrade issues apply:

  • If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.
  • If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.

SIP Firmware Upgrade Issues

For all SIP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) or later, you must first upgrade your phone firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgrade to 9.3(1).

The following upgrade issues apply:

  • If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
  • Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.

Install Latest Cisco Unified Communications Manager Release

Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, your Cisco Unified Communications Manager servers must be running a version of the server software that supports the phones. All Cisco Unified Communications Manager servers in the cluster must support the phones. For information about the minimum Cisco Unified Communications Manager software version that the phone requires, see the introductory sections of these release notes.

For more information on Cisco Unified Communications Manager installations and upgrades, see the documents for your Cisco Unified Communications Manager version at the following location: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​installation_​guides_​list.html

To download and install the Cisco Unified Communications Manager version, perform these steps.

Procedure
    Step 1   Go to the following URL:

    http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268439621&catid=278875240

    Step 2   Choose your Cisco Unified Communications Manager version.
    Step 3   Choose the appropriate software type.
    Step 4   Hover over the desired file. When the popup window displays, click the Readme link to open the readme file.
    Step 5   Choose Download or Add to cart for the desired file.
    Step 6   Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.

    Install Cisco Unified Communications Manager Device Packs

    Device packs are required to enable IP phones in the Cisco Unified Communications Manager database. For information about compatible device packs, see http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​compat/​devpack_​comp_​mtx.html.

    For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.

    To install the device packs, follow these steps.

    Procedure
      Step 1   Go to the following URL:

      http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268439621&flowid=21301

      Step 2   Choose your Cisco Unified Communications Manager version.
      Step 3   Hover over the desired device pack. When the popup window displays, click the Readme link to open the readme file.
      Step 4   Choose Download or Add to cart for the desired device pack.
      Step 5   Use the instructions in the readme file to install the updated device pack on the Cisco Unified Communications Manager.

      Install Firmware Release on Cisco Unified Communications Manager

      Before using the Cisco Unified IP Phone 7900 Series Firmware Release 9.3(1)SR2 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

      Procedure
        Step 1   Go to the following URL:

        http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=268437892&flowid=5293

        Step 2   Choose Cisco Unified IP Phones 7900 Series.
        Step 3   Choose your phone type.
        Step 4   Choose one of the following firmware types:
        • Skinny Client Control Protocol (SCCP) Software
        • Session Initiation Protocol (SIP) Software
        Step 5   In the Latest Releases folder, choose 9.3(1)SR2.
        Step 6   Select one of the following firmware files, click Download Now or Add to cart button, and follow the prompts:
        • For Cisco Unified CallManager 4.2 and earlier (firmware files only):
          • cmterm-7975-sccp.9-3-1SR2-1.zip
          • cmterm-7970_7971-sccp.9-3-1SR2-1.zip
          • cmterm-7945_7965-sccp.9-3-1SR2-1.zip
          • cmterm-7942_7962-sccp.9-3-1SR2-1.zip
          • cmterm-7941_7961-sccp.9-3-1SR2-1.zip
          • cmterm-7911_7906-sccp.9-3-1SR2-1.zip
        • For Cisco Unified CallManager 4.3:
          • cmterm-7975-sccp.9-3-1SR2-1.exe
          • cmterm-7970_7971-sccp.9-3-1SR2-1.exe
          • cmterm-7945_7965-sccp.9-3-1SR2-1.exe
          • cmterm-7942_7962-sccp.9-3-1SR2-1.exe
          • cmterm-7941_7961-sccp.9-3-1SR2-1.exe
          • cmterm-7911_7906-sccp.9-3-1SR2-1.exe
        • For Cisco Unified CallManager 5.0(4) and later:
          • cmterm-7975-sccp.9-3-1SR2-1.cop.sgn
          • cmterm-7970_7971-sccp.9-3-1SR2-1.cop.sgn
          • cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn
          • cmterm-7942_7962-sccp.9-3-1SR2-1.cop.sgn
          • cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn
          • cmterm-7911_7906-sccp.9-3-1SR2-1.cop.sgn
        • For Cisco Unified Communications Manager 6.0 and later:
          • cmterm-7931-sccp.9-3-1SR2-1.cop.sgn
        • For Cisco Unified CallManager 5.0 and later (firmware files only):
          • cmterm-7975-sip.9-3-1SR2-1.zip
          • cmterm-7970_7971-sip.9-3-1SR2-1.zip
          • cmterm-7945_7965-sip.9-3-1SR2-1.zip
          • cmterm-7942_7962-sip.9-3-1SR2-1.zip
          • cmterm-7941_7961-sip.9-3-1SR2-1.zip
          • cmterm-7911_7906-sip.9-3-1SR2-1.zip
        • For Cisco Unified CallManager 5.0(4) and later:
          • cmterm-7975-sip.9-3-1SR2-1.cop.sgn
          • cmterm-7970_7971-sip.9-3-1SR2-1.cop.sgn
          • cmterm-7945_7965-sip.9-3-1SR2-1.cop.sgn
          • cmterm-7942_7962-sip.9-3-1SR2-1.cop.sgn
          • cmterm-7941_7961-sip.9-3-1SR2-1.cop.sgn
          • cmterm-7911_7906-sip.9-3-1SR2-1.cop.sgn
        Note   

        If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.

        Step 7   Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
        • cmterm-7911_7906-sccp.9-3-1SR2-1-readme.html
        • cmterm-7911_7906-sip.9-3-1SR2-1-readme.html
        • cmterm-7931-sccp.9-3-1SR2-1-readme.html
        • cmterm-7931-sip.9-3-1SR2-1-readme.html
        • cmterm-7941_7961-sccp.9-3-1SR2-1-readme.html
        • cmterm-7941_7961-sip.9-3-1SR2-1-readme.html
        • cmterm-7942_7962-sccp.9-3-1SR2-1-readme.html
        • cmterm-7942_7962-sip.9-3-1SR2-1-readme.html
        • cmterm-7945_7965-sccp.9-3-1SR2-1-readme.html
        • cmterm-7945_7965-sip.9-3-1SR2-1-readme.html
        • cmterm-7970_7971-sccp.9-3-1SR2-1-readme.html
        • cmterm-7970_7971-sip.9-3-1SR2-1-readme.html
        • cmterm-7975-sccp.9-3-1SR2-1-readme.html
        • cmterm-7975-sip.9-3-1SR2-1-readme.html
        Step 8   Follow the instructions in the readme file to install the firmware.

        Cisco Unified IP Phone Expansion Module Firmware Installation

        The following sections describe the Cisco Unified IP Phone Expansion Module firmware installation.

        Cisco Unified IP Phone Expansion Module 7914 Installation

        This section describes how to install Cisco Unified IP Phone Expansion Module 7914.

        Cisco Unified IP Phone Expansion Module 7914 Firmware Upgrade Issues

        The Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7942G, and 7945G, do not support the Cisco Unified IP Phone Expansion Module 7914.

        You can add a maximum of two Expansion Modules to the Cisco Unified IP Phones 7961G, 7961G-GE, 7965G, 7970G, 7971G, and 7975G.

        The filename for Cisco Unified IP Phone Expansion Module 7914 indicates that it is for use with SCCP; however, it supports both SCCP and SIP. This applies to IP Phones using Cisco Unified Communications Manager 7.0.

        If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000400 before using the phone to support relevant features on your expansion module.

        Install Cisco Unified IP Phone Expansion Module 7914 Firmware

        To download and install the firmware, perform these steps:

        Procedure
          Step 1   Go to the following URL: http:/​/​www.cisco.com/​cisco/​software/​navigator.html?mdfid=269065653&i=rm
          Step 2   Log in to the Tools and Resources Download page.
          Step 3   Choose the IP Telephony folder by clicking +.
          Step 4   Choose IP Phones > Cisco Unified IP Phones 7900 Series.
          Step 5   Choose Cisco Unified IP Phone Expansion Module 7914.
          Step 6   Choose Skinny Client Control Protocol (SCCP) Software.
          Step 7   Choose 5.0(4) under the Latest Releases folder.
          Step 8   To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click the Download Now or Add to cart button and follow the prompts:
          • For Cisco Unified Communications Manager 4.3 and earlier: cmterm-7914-sccp.5-0-4.exe
          • For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3): cmterm-7914-sccp.5-0-4.cop
          • For Cisco Unified Communications Manager 5.0(4) and later: cmterm-7914-sccp.5-0-4.cop.sgn
          Step 9   If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
          Step 10   Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

          cmterm-7914-sccp.5-0-4.readme.html


          Cisco Unified IP Phone Expansion Modules 7915 and 7916 Installation

          This section describes how to install Cisco Unified IP Phone Expansion Modules 7915 and 7916.

          Cisco Unified IP Phone Expansion Modules 7915 and 7916 Firmware Issues

          Before you use the Cisco Unified IP Phone Expansion Module 7916, you must load the expansion module with firmware release B016-1-0-4-2 before using the phone to support relevant features on your expansion module.

          Before you use the Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B015-1-0-4-2 before using the phone to support relevant features on your expansion module.

          The Cisco Unified IP Phones 7962G, 7965G, and 7975G support the Cisco Unified IP Phone Expansion Modules 7915 and 7916. You can add a maximum of two expansion modules to these phones.

          Install Cisco Unified IP Phone Expansion Modules 7915 and 7916 Firmware

          To download and install the firmware, perform these steps:

          Procedure
            Step 1   Choose Cisco Unified IP Expansion Module 7916 or Cisco Unified IP Expansion Module 7915.
            Step 2   Choose the IP Telephony folder by clicking +.
            Step 3   Choose IP Phones > Cisco Unified IP Phones 7900 Series.
            Step 4   Choose Cisco Unified IP Expansion Module 7916 or Cisco Unified IP Expansion Module 7915.
            Step 5   Choose 1.0(4) under the Latest Releases folder.
            Step 6   To download the SIP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:

            For Cisco Unified CallManager 4.3 and 4.2 (SCCP firmware files only):

            • cmterm-7915.1-0-4.zip
            • cmterm-7916.1-0-4.zip

            For Cisco Unified Communications Manager 5.1 and later:

            • cmterm-7915.1-0-4.cop.sgn
            • cmterm-7916.1-0-4.cop.sgn

            For Cisco Unified CallManager 4.3 and 4.2 (SCCP only):

            • cmterm-7915.1-0-4.exe
            • cmterm-7916.1-0-4.exe

            Step 7   If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
            Step 8   Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:

            cmterm-7915_7916.1-0-4-readme.html


            Unified Communications Manager Endpoints Locale Installer

            By default, Cisco IP Phones are set up for the English (United States) locale. To use the Cisco IP phones in other locales, you must install the locale-specific version of the Unified Communications Manager Endpoints Locale Installer on every Cisco Unified Communications Manager server in the cluster. The Locale Installer installs the latest translated text for the phone user interface and country-specific phone tones on your system so that they are available for the Cisco IP Phones.

            To access the Locale Installer required for a release, access http:/​/​software.cisco.com/​download/​navigator.html?mdfid=286037605&flowid=46245, navigate to your phone model, and select the Unified Communications Manager Endpoints Locale Installer link.

            For more information, see the "Locale Installer" section in the Cisco Unified Communications Operating System Administration Guide.


            Note


            The latest Locale Installer may not be immediately available; continue to check the website for updates.


            Caveats

            This section describes the resolved and open caveats, and provides information on accessing the Cisco Software Bug Toolkit.

            Access Cisco Bug Search

            Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

            • All severity level 1 or 2 bugs
            • Significant severity level 3 bugs

            You can search for problems by using the Cisco Bug Search.

            Before You Begin

            To access Cisco Bug Search, you need the following items:

            • Internet connection
            • Web browser
            • Cisco.com user ID and password
            Procedure
              Step 1   To access the Cisco Bug Search, go to:

              https:/​/​tools.cisco.com/​bugsearch

              Step 2   Log in with your Cisco.com user ID and password.
              Step 3   To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

              Open Caveats

              The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones that use Firmware Release 9.3(1)SR2.

              For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

              Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Bug Search.

              Table 2 Open Caveats for Firmware Release 9.3(1)SR2

              Identifier

              Headline

              CSCsy82318

              MIDP Mutable image is not displayed on a 7941

              CSCtj61369

              phone stuck during PFS upgrading/downgrading

              CSCtk56477

              FR23:When pull out the net,use a https connection, wait no time out.

              CSCtl83604

              IDH: Cisco IP phone 7941 does not send out CDP during bootup

              CSCtn25563

              LSC install/upgrade failed or cancelled when CCM Failover/Fallback

              CSCtr31587

              TFTP error on the phone status, when testing with 200k endpoints.

              CSCtr70351

              Device occasionally hard reset due to segmentation error

              CSCtr99139

              Blowing to the headset microphone brings some noise.

              CSCtu36302

              Customized ring tones are not ringing for 79XX series Phones.

              CSCty85123

              wrong behavior of "<<" in edit dial state.

              CSCtz26688

              Call does not disconnect after getting reorder - SIP Phone

              CSCtz26712

              Audio issue with ilbc codec - 7911 phone

              CSCtz33592

              Phones are blocked in "Configuring ip" after longtime upgrade/downgrade.

              CSCtz37296

              sip phone : 'CFwdAll' button work as create call in PLAR feature

              CSCua06647

              ETSGJ-CH: 7961 IP Phone restarted unexpectedly while debugging thru SSH

              CSCua11280

              PD always display login UI when you logout successfully

              CSCua16007

              7911 phone limitation for octo-line

              CSCud47731

              7941/61/70/71 clipping audio with speakerphone with FW 8.5.4, 9.2.1

              CSCud66570

              7931 Peer Firmware Sharing always disabled

              CSCue31340

              Phone directory does not work with default HTTPS port

              CSCue54945

              Arabic UAE locale language: Corporate directory search reloads phones

              CSCud74471

              7975 Few Arabic letters are not showing properly

              CSCue13562

              7965 one way audio using Any connect IOS VPN

              CSCue30927

              Group picture display is missing on 7900 phones

              Resolved Caveats

              The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phones that use Firmware Release 9.3(1)SR2.

              For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.

              Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Bug Search.

              Table 3 Resolved Caveats for Firmware Release 9.3(1)SR2

              Identifier

              Headline

              CSCub94152

              Phone behavior is wrong if try to transfer to a non-exist number

              CSCuc71497

              Phone does not release the call when going on-hook

              CSCuc73107

              7942/62 fail from full duplex to half at ethernet outage

              CSCuc76335

              Phone will restart after visiting phone web page using https

              CSCuc95742

              7942 SIP42.9-2-3S has softkey problem when the phone goes to SRTS mode.

              CSCud60349

              EAP-TLS authentication fails when ISE is using chained certificate

              CSCue04937

              Disable default user account and console login on TNP phones

              CSCue04970

              SSH auth-key file will not be sent to phone

              CSCue04972

              Settmak command from default user shell is ported into debug shell

              CSCue05058

              Phone should support ignore-early-media=true in Call-Info Header

              CSCue33263

              79XX phones showing the incorrect time for certain time zones 9.3.1ES11

              Cisco IP Phone Firmware Support Policy

              Documentation, Service Requests, and Additional Information

              For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

              http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

              Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.