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Cisco Unified Communications Manager Express

Cisco Unified CME 9.1 Supported Firmware, Platforms, Memory, and Voice Products

Revised: January 07, 2013

 

About Cisco Unified Communications Manager Express (Cisco Unified CME)

Documentation

See Cisco Unified CME product documentation.

Cisco IOS Compatibility

Other Cisco IOS software releases may inherit Cisco Unified CME 9.1. To get a list of Cisco IOS software releases that support Cisco Unified CME 9.1, go to Feature Navigator.

Downloads

To download Cisco Unified CME software and phone firmware files, go to the Cisco Software Download site.

DDTS Information

To find the latest Cisco Unified CME DDTS information, go to Bug Toolkit and search by product,
for Cisco Unified Communications Manager Express (Cisco Unified CME).

 

Important Information about Configuring Cisco Unified IP Phone Support

·         When configuring the load command:

-          In Cisco Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.

-          In Cisco Unified CME 7.0(1) and later versions, use the complete filename including the file suffix when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types except 69xx, 89xx, and 99xx phones.

·         When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.

·         Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, however, not as Unified CCX agent phones.

·         When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phone load 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it to version 8.1.2.

 


Cisco Unified IP Phone Support

Device Type

SCCP Firmware Filename

SIP Firmware Filename

Comments

Cisco ATA-186

ATA030203SCCP051201A.zup

--

 

Cisco ATA-187

--

9.2.3

Cisco ATA-188

ATA030203SCCP051201A.zup

--

 

Cisco VG350

15.2(4)M

--

Cisco VG202

15.2(1)T

--

 

Cisco VG204

15.2(1)T

--

 

Cisco VG224

-- 

--

 

Cisco IP Communicator

--

--

Cisco Unified IP Phone 3905

--

APP3905.9-2-1-0.zz
CP3905.9-2-1-0.loads

 

Cisco Unified IP Phone 3911/3951

--

BOOT3951.0-0-0-9.zz*
DSP3951.0-0-0-2.zz

SIP3951.8-1-4a.loads

SIP3951.8-1-4a.zz

 

Cisco Unified IP Phone 6901/6911

APP6901SCCP.9-2-1-a.zz.sgn
APP6911SCCP.9-2-1-a.zz.sgn
BFS6911SCCP.9-2-1-a.zz.sgn
KNL6901SCCP.9-2-1-a.zz.sgn
KNL6911SCCP.9-2-1-a.zz.sgn
SCCP6901.9-2-1-a.loads*
SCCP6911.9-2-1-a.loads*

APP6901SIP.9-2-1-0.zz.sgn
APP6911SIP.9-2-1-0.zz.sgn
BFS6911SIP.9-2-1-0.zz.sgn
KNL6901SIP.9-2-1-0.zz.sgn
KNL6911SIP.9-2-1-0.zz.sgn
SIP6901.9-2-1-0.loads
SIP6911.9-2-1-0.loads

 

Cisco Unified IP Phone 6921/6941/6961

BOOT69xx.0-0-0-14.zz.sgn
DSP69xx.0-0-0-8.zz.sgn
SCCP69xx.9-2-1-0.loads
SCCP69xx.9-2-1-0.zz.sgn

BOOT69xx.0-0-0-14.zz.sgn
DSP69xx.0-0-0-8.zz.sgn
SIP69xx.9-2-1-0.loads
SIP69xx.9-2-1-0.zz.sgn

 

Cisco Unified IP Phone 6945

SCCP6945.9-2-1-0.bin1.sgn 
SCCP6945.9-2-1-0.bin2.sgn 
SCCP6945.9-2-1-0.bin3.sgn 
SCCP6945.9-2-1-0.bin4.sgn 
SCCP6945.9-2-1-0.loads

SIP6945.9-2-1-0.bin1.sgn
SIP6945.9-2-1-0.bin2.sgn
SIP6945.9-2-1-0.bin3.sgn
SIP6945.9-2-1-0.bin4.sgn
SIP6945.9-2-1-0.loads

 

Cisco Unified IP Phone 7902

CP7902080002SCCP060817A.sbin

--

  Cisco Unified IP Phone 7905

CP7905080002SCCP07040A.sbin (signed CP7905080002SCCP070409A.zup ( unsigned )

--
CP7905080001SIP060412A.zup ( unsigned)

Cisco Unified IP Phone 7906 and  7911

SCCP11.9-2-1S.loads
apps11.9-2-1TH1-13.sbn
cnu11.9-2-1TH1-13.sbn
cvm11sccp.9-2-1TH1-13.sbn
dsp11.9-2-1TH1-13.sbn
jar11sccp.9-2-1TH1-13.sbn
term06.default.loads
term11.default.loads

SIP11.9-2-1S.loads
apps11.9-2-1TH1-13.sbn
cnu11.9-2-1TH1-13.sbn
cvm11sip.9-2-1TH1-13.sbn
dsp11.9-2-1TH1-13.sbn
jar11sip.9-2-1TH1-13.sbn
term06.default.loads
term11.default.loads

 

Cisco Unified IP Phone 7910

P00405000700.sbn ( signed )
P00405000700.bin ( unsigned )

--

 

Cisco Unified IP Phone 7912

CP7912080004SCCP080108A.sbin

CP7912080001SIP060412A.sbin

Cisco Unified IP Phone Expansion Module 7914

S00105000400.sbn

--

Cisco Unified IP Phone Expansion Module 7915

B015-1-0-4.sbn

--

Cisco Unified IP Phone  Expansion Module 7916

B016-1-0-4.sbn

--

 

Cisco Unified Wireless IP Phone 7920, 7921 and 7925

See software download site for latest firmware version.

--

 

Cisco Unified Wireless IP Phone 7926

APPSS-1.4.1SR1.SBN
CP7926G-1.4.1SR1.LOADS
EA15FW-BF3-220.SBN
GUIS-1.4.1SR1.SBN
JSYSS-1.4.1SR1.SBN
JUIS-1.4.1SR1.SBN
SYSS-1.4.1SR1.SBN
TNUXRS-1.4.1SR1.SBN
TNUXS-1.4.1SR1.SBN
WLANS-1.4.1SR1.SBN

--

 

Cisco Unified IP Phone 7931

SCCP31.9-2-1S.loads
apps31.9-2-1TH1-13.sbn
cnu31.9-2-1TH1-13.sbn
cvm31sccp.9-2-1TH1-13.sbn
dsp31.9-2-1TH1-13.sbn
jar31sccp.9-2-1TH1-13.sbn
term31.default.loads

--

 

Cisco Unified IP Conference Station 7935

P00503010800.bin

--

 

Cisco Unified IP Conference Station 7936 and 7937

See software download site for latest firmware version.

--

 

Cisco Unified IP Phone 7940 and 7960

P00308010200.bin
P00308010200.loads*
P00308010200.sb2
P00308010200.sbn

P003-8-12-00.bin
P003-8-12-00.sbn
P0S3-8-12-00.loads*
P0S3-8-12-00.sb2

Cisco Unified IP Phone 7941G and 7941G-GE

SCCP41.9-2-1S.loads
apps41.9-2-1TH1-13.sbn
cnu41.9-2-1TH1-13.sbn
cvm41sccp.9-2-1TH1-13.sbn
dsp41.9-2-1TH1-13.sbn
jar41sccp.9-2-1TH1-13.sbn
term41.default.loads
term61.default.loads

SIP41.9-2-1S.loads
apps41.9-2-1TH1-13.sbn
cnu41.9-2-1TH1-13.sbn
cvm41sip.9-2-1TH1-13.sbn
dsp41.9-2-1TH1-13.sbn
jar41sip.9-2-1TH1-13.sbn
term41.default.loads
term61.default.loads

 

Cisco Unified IP Phone 7942G and 7962G

SCCP42.9-2-1S.loads
apps42.9-2-1TH1-13.sbn
cnu42.9-2-1TH1-13.sbn
cvm42sccp.9-2-1TH1-13.sbn
dsp42.9-2-1TH1-13.sbn
jar42sccp.9-2-1TH1-13.sbn
term42.default.loads
term62.default.loads

SIP42.9-2-1S.loads
apps42.9-2-1TH1-13.sbn
cnu42.9-2-1TH1-13.sbn
cvm42sip.9-2-1TH1-13.sbn
dsp42.9-2-1TH1-13.sbn
jar42sip.9-2-1TH1-13.sbn
term42.default.loads
term62.default.loads

 

Cisco Unified IP Phone 7945G and 7965G

SCCP45.9-2-1S.loads
apps45.9-2-1TH1-13.sbn
cnu45.9-2-1TH1-13.sbn
cvm45sccp.9-2-1TH1-13.sbn
dsp45.9-2-1TH1-13.sbn
jar45sccp.9-2-1TH1-13.sbn
term45.default.loads
term65.default.loads

SIP45.9-2-1S.loads
apps45.9-2-1TH1-13.sbn
cnu45.9-2-1TH1-13.sbn
cvm45sip.9-2-1TH1-13.sbn
dsp45.9-2-1TH1-13.sbn
jar45sip.9-2-1TH1-13.sbn
term45.default.loads
term65.default.loads

 

Cisco Unified IP Phone 7961G and 7961G-GE

SCCP41.9-2-1S.loads
apps41.9-2-1TH1-13.sbn
cnu41.9-2-1TH1-13.sbn
cvm41sccp.9-2-1TH1-13.sbn
dsp41.9-2-1TH1-13.sbn
jar41sccp.9-2-1TH1-13.sbn
term41.default.loads
term61.default.loads

SIP41.9-2-1S.loads
apps41.9-2-1TH1-13.sbn
cnu41.9-2-1TH1-13.sbn
cvm41sip.9-2-1TH1-13.sbn
dsp41.9-2-1TH1-13.sbn
jar41sip.9-2-1TH1-13.sbn
term41.default.loads
term61.default.loads

 

Cisco Unified IP Phone 7970G and  7971G

SCCP70.9-2-1S.loads
apps70.9-2-1TH1-13.sbn
cnu70.9-2-1TH1-13.sbn
cvm70sccp.9-2-1TH1-13.sbn
dsp70.9-2-1TH1-13.sbn
jar70sccp.9-2-1TH1-13.sbn
term70.default.loads
term71.default.loads

SIP70.9-2-1S.loads
apps70.9-2-1TH1-13.sbn
cnu70.9-2-1TH1-13.sbn
cvm70sip.9-2-1TH1-13.sbn
dsp70.9-2-1TH1-13.sbn
jar70sip.9-2-1TH1-13.sbn
term70.default.loads
term71.default.loads

Cisco Unified IP Phone 7975G

SCCP75.9-2-1S.loads
apps75.9-2-1TH1-13.sbn
cnu75.9-2-1TH1-13.sbn
cvm75sccp.9-2-1TH1-13.sbn
dsp75.9-2-1TH1-13.sbn
jar75sccp.9-2-1TH1-13.sbn
term75.default.loads

SIP75.9-2-1S.loads
apps75.9-2-1TH1-13.sbn
cnu75.9-2-1TH1-13.sbn
cvm75sip.9-2-1TH1-13.sbn
dsp75.9-2-1TH1-13.sbn
jar75sip.9-2-1TH1-13.sbn
term75.default.loads

 

Cisco Unified IP Phone 7985G

See software download site for latest firmware version.

--

 

Cisco Unified IP Phone 8941/8945

BOOT894x.0-0-0-9.bin.sgn
SCCP894x.9-2-2-0.bin1.sgn
SCCP894x.9-2-2-0.bin2.sgn
SCCP894x.9-2-2-0.bin3.sgn
SCCP894x.9-2-2-0.bin4.sgn
SCCP894x.9-2-2-0.bin5.sgn
SCCP894x.9-2-2-0.bin6.sgn
SCCP894x.9-2-2-0.bin7.sgn
SCCP894x.9-2-2-0.bin8.sgn
SCCP894x.9-2-2-0.loads

BOOT894x.0-0-0-9.bin.sgn
SIP894x.9-2-2-0.bin1.sgn
SIP894x.9-2-2-0.bin2.sgn
SIP894x.9-2-2-0.bin3.sgn
SIP894x.9-2-2-0.bin4.sgn
SIP894x.9-2-2-0.bin5.sgn
SIP894x.9-2-2-0.bin6.sgn
SIP894x.9-2-2-0.bin7.sgn
SIP894x.9-2-2-0.bin8.sgn
SIP894x.9-2-2-0.bin9.sgn
SIP894x.9-2-2-0.loads

 

Cisco Unified IP Phone 8961

--

dkern8961.100609R2-9-2-2SR1-9.sebn
kern8961.9-2-2SR1-9.sebn
rootfs8961.9-2-2SR1-9.sebn
sboot8961.031610R1-9-2-2SR1-9.sebn
sip8961.9-2-2SR1-9.loads
skern8961.022809R2-9-2-2SR1-9.sebn

 

Cisco Unified IP Phone 9951

--

dkern9951.100609R2-9-2-2SR1-9.sebn
kern9951.9-2-2SR1-9.sebn
rootfs9951.9-2-2SR1-9.sebn
sboot9951.031610R1-9-2-2SR1-9.sebn
sip9951.9-2-2SR1-9.loads
skern9951.022809R2-9-2-2SR1-9.sebn

 

Cisco Unified IP Phone 9971

--

dkern9971.100609R2-9-2-2SR1-9.sebn
kern9971.9-2-2SR1-9.sebn
rootfs9971.9-2-2SR1-9.sebn
sboot9971.031610R1-9-2-2SR1-9.sebn
sip9971.9-2-2SR1-9.loads
skern9971.022809R2-9-2-2SR1-9.sebn

 

iPhone, iPod Touch

--

Cisco Mobile 8.1 client

 

KEM Module

--

SIP9971.9-2-3-27.loads
SIP9951.9-2-3-27.loads
SIP8961.9-2-3-27.loads

Sidecar for 99xx phone types

Cisco Unified Video Advantage

Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator.

 

Supported Platforms and Memory Specifications: SCCP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SCCP IP Phones

Maximum Total
Virtual Ports (dns)

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

not supported

not supported

not supported

not supported

not supported

Cisco 1861E

12

12

48

256

128

Cisco 2801

not supported

not supported

not supported

not supported

not supported

Cisco 2811

not supported

not supported

not supported

not supported

not supported

Cisco 2821

not supported

not supported

not supported

not supported

not supported

Cisco 2851

not supported

not supported

not supported

not supported

not supported

Cisco 2901

35

35

200

1 GB                           

256

Cisco 2911

50

50

300

1 GB                            

256

Cisco 2921

100

100

400

1 GB                           

256

Cisco 2951

150

150

500

1 GB

256

Cisco 3270

not supported

not supported

not supported

not supported

not supported

Cisco 3825

not supported

not supported

not supported

not supported

not supported

Cisco 3845

not supported

not supported

not supported

not supported

not supported

Cisco 3925

250

250

600

1 GB

256

Cisco 3925E

400

400

1100

1 GB

256

Cisco 3945

350

350

900

1 GB

256

Cisco 3945E

450

450

1200

1 GB

256

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.

1.  Total number of connected IP phones cannot exceed Maximum Total listed including  SCCP and SIP phones on the same router.

 

Supported Platforms and Memory Specifications: SIP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SIP IP Phones

Maximum Total
Virtual Ports

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

not supported

not supported

not supported

not supported

not supported

Cisco 1861E

15

15

48

256

128

Cisco 2801

not supported

not supported

not supported

not supported

not supported

Cisco 2811

not supported

not supported

not supported

not supported

not supported

Cisco 2821

not supported

not supported

not supported

not supported

not supported

Cisco 2851

not supported

not supported

not supported

not supported

not supported

Cisco 2901

35

35

200

1 GB

256

Cisco 2911

50

50

300

1 GB

256

Cisco 2921

100

100

400

1 GB

256

Cisco 2951

150

150

500

1 GB

256

Cisco 3825

not supported

not supported

not supported

not supported

not supported

Cisco 3845

not supported

not supported

not supported

not supported

not supported

Cisco 3925

250

250

600

1 GB

256

Cisco 3925E

400

400

1100

1 GB

256

Cisco 3945

350

350

900

1 GB

256

Cisco 3945E

450

450

1200

1 GB

256

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.
1.  Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router.

 

Compatible Voice Products

Product Name

Version

Comments

Cisco Customer Response Solutions (CRS) with
Cisco Unified Contact Center Express (Unified CCX)

--

Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide.

Cisco Unified Communications Manager

--

See the Cisco Unified Communications Manager compatibility information.

Cisco Unified CME Telephony Service Provider (TSP)

2.2.0.4

Compatible with Cisco Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista.

Cisco Unity

--

See SCCP and SIP compatibility matrices.

Cisco Unity Express

--

See the Cisco Unity Express Compatibility matrix.

Cisco BTS 10200 Softswitch

3.2.(0)V04

Verified with H.323 trunking.

Cisco PGW 2200

9.4.1

Verified with SIP trunking.

Cisco VG224

Cisco IOS Release 12.4(9)T or 12.4(11)T

Verified with SCCP analog ports.