Cisco Unified Communications Manager Express System Administrator Guide
Configuring Paging
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Table of Contents

Configuring Paging

Contents

Restrictions for Paging

Information About Paging

Audio Paging

Paging Group Support for Cisco Unified SIP IP Phones

How to Configure Paging

SCCP: Configuring a Simple Paging Group

Restrictions

SCCP: Configuring a Combined Paging Group

Prerequisites

SIP: Configuring Paging Group Support

Prerequisites

Restrictions

Troubleshooting Tips

Verifying Paging

Configuration Examples for Paging

Example: Simple Paging Group

Example: Combined Paging Groups

Example: Configuring a Combined Paging Group of Cisco Unified SIP IP Phones and Cisco Unified SCCP IP Phones

Where to Go Next

Additional References

Related Documents

Technical Assistance

Feature Information for Paging

Configuring Paging

Last Updated: November 11, 2011

 

This chapter describes the paging feature in Cisco Unified Communications Manager Express (Cisco Unified CME).

Finding Feature Information in This Module

Your Cisco Unified CME version may not support all of the features documented in this module. For a list of the versions in which each feature is supported, see the “Feature Information for Paging” section.

Restrictions for Paging

  • Paging is not supported on IP phones without speakerphones.
  • Paging is not supported on Cisco Unified 3905 SIP IP phones.

Information About Paging

To enable paging, you should understand the following concepts:

Audio Paging

A paging number can be defined to relay audio pages to a group of designated phones. When a caller dials the paging number (ephone-dn), each idle IP phone that has been configured with the paging number automatically answers using its speakerphone mode. Displays on the phones that answer the page show the caller ID that has been set using the name command under the paging ephone-dn. When the caller finishes speaking the message and hangs up, the phones are returned to their idle states.

Audio paging provides a one-way voice path to the phones that have been designated to receive paging. It does not have a press-to-answer option like the intercom feature. A paging group is created using a dummy ephone-dn, known as the paging ephone-dn, that can be associated with any number of local IP phones. The paging ephone-dn can be dialed from anywhere, including on-net.

After you have created two or more simple paging groups, you can unite them into combined paging groups. By creating combined paging groups, you provide phone users with the flexibility to page a small local paging group (for example, paging four phones in a store’s jewelry department) or to page a combined set of several paging groups (for example, by paging a group that consists of both the jewelry department and the accessories department).

The paging mechanism supports audio distribution using IP multicast, replicated unicast, and a mixture of both (so that multicast is used where possible, and unicast is used for specific phones that cannot be reached using multicast).

Figure 1 shows a paging group with two phones.

Figure 1 Paging Group

 

Paging Group Support for Cisco Unified SIP IP Phones

Paging provides a one-way voice path from the paging phone to the paged phone. The paged phone automatically answers the page in speakerphone mode with Mute activated.

The paged phone receives a page when it is idle or busy. When it is busy with a connected call, the user of the paged phone can hear both the active conversation and whisper paging.

Before Cisco Unified CME 9.0, you can specify a paging-dn tag and dial the paging extension number to page the Cisco Unified SCCP IP phone associated with the paging-dn tag or paging group using the paging-dn command in ephone or ephone-template configuration mode. You can also page a combined paging group composed of two or more previously established paging groups of Cisco Unified SCCP IP phone directory numbers using the paging group command in ephone-dn configuration mode.

In Cisco Unified CME 9.0 and later versions, support is extended so that you can specify a paging-dn tag and dial the paging extension number to page the Cisco Unified SIP IP phone associated with the paging-dn tag or paging group using the paging-dn command in voice register pool or voice register template configuration mode. Paging on Cisco Unified SIP IP phones support both unicast and multicast paging in the same way that these features are supported on Cisco Unified SCCP IP Phones.

In Cisco Unified CME 9.0 and later versions, support is also extended so that you can create a combined paging group composed of two or more previously established paging groups of ephone and voice register directory numbers using the same paging group command used for paging groups of Cisco Unified SCCP IP phone directory numbers.


NoteThe paging port for Cisco Unified SIP IP phones is an even number from 20480 to 32768. If you enter a wrong port number, a SIP REFER message request is sent to the IP phone but the Cisco Unified SIP IP phone is not paged. The paging port for Cisco Unified SIP IP phones is an even number from 20480 to 32768. If you enter a wrong port number, a SIP REFER message request is sent to the IP phone but the Cisco Unified SIP IP phone is not paged.


With a paging-dn, there is only one paging endpoint and there is only one paging number for both Cisco Unified SCCP and Cisco Unified SIP IP phones. However, when paging to a Cisco Unified SIP shared line, each phone on the shared line is treated separately.

A phone that can be paged by two paging-dns receives the page from the first paging-dn and ignores the page from the second paging-dn. When the first paging-dn is disconnected, the phone can receive the page from the second paging-dn.

The paging group support for Cisco Unified SIP IP phones uses an ephone paging-dn to dial the paging number before branching out to each Cisco Unified SCCP and Cisco Unified SIP IP phone.

The show ephone-dn paging command displays which paging dn is specified and which phone is being paged.

Because paging is not considered a call, a paging phone that is in a connected state can press another line to make a call using the phone’s soft keys.

The Cisco Unified SIP IP phone Paging feature also supports:

  • multicast paging (default)
  • unicast paging

For more information, see the “SIP: Configuring Paging Group Support” section.

How to Configure Paging

This section contains the following tasks:

SCCP: Configuring a Simple Paging Group

To set up a paging number that relays incoming pages to a group of phones, perform the following steps.

Restrictions

IP phones do not support multicast at 224.x.x.x addresses.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-dn paging-dn-tag

4. number number

5. name name

6. paging [ ip multicast-address port udp-port-number ]

7. end

DETAILED STEPS

Command or Action
Purpose

Step 1

enable

 

Router> enable

Enables privileged EXEC mode.

  • Enter your password if prompted.

Step 2

configure terminal

 

Router# configure terminal

Enters global configuration mode.

Step 3

ephone-dn paging-dn-tag

 

Router(config)# ephone-dn 42

Enters ephone-dn configuration mode.

  • paging-dn-tag —A unique sequence number that identifies this paging ephone-dn during all configuration tasks. This is the ephone-dn that is dialed to initiate a page. This ephone-dn is not associated with a physical phone. Range is 1 to 288.

Note Do not use the dual-line keyword with this command. Paging ephone-dns cannot be dual-line.

Step 4

number number

 

Router(config-ephone-dn)# number 3556

Defines an extension number associated with the paging ephone-dn. This is the number that people call to initiate a page.

Step 5

name name

 

Router(config-ephone-dn)# name paging4

Assigns to the paging number a name to appear in caller-ID displays and directories.

Step 6

paging [ ip multicast-address port udp-port-number ]

 

Router(config-ephone-dn)# paging ip 239.1.1.10 port 2000

Specifies that this ephone-dn is to be used to broadcast paging messages to the idle IP phones that are associated with the paging dn-tag. If the optional keywords and arguments are not used, IP phones are paged individually using IP unicast transmission (to a maximum of ten IP phones). The optional keywords and arguments are as follows:

  • ip multicast-address port udp-port-number —Specifies multicast broadcast using the specified IP address and UDP port. When multiple paging numbers are configured, each paging number must use a unique IP multicast address. We recommend port 2000 because it is already used for normal non-multicast RTP media streams between phones and the Cisco Unified CME router.

Note IP phones do not support multicast at 224.x.x.x addresses.

Note The correct paging port for the paging-dn of Cisco Unified SIP IP phones is an even number from 20480 to 32768. If you enter a wrong port number, a SIP REFER message request is sent to the IP phone but the Cisco Unified SIP IP phone is not paged.

Step 7

end

 

Router(config-telephony)# end

Returns to privileged EXEC mode.

SCCP: Configuring a Combined Paging Group

To set up a combined paging group consisting of two or more simple paging groups, perform the following steps.

Prerequisites

Simple paging groups must be configured. See the “SCCP: Configuring a Simple Paging Group” section.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-dn paging-dn-tag

4. number number

5. name name

6. paging group paging-dn-tag , paging-dn-tag [[ , paging-dn-tag ]...]

7. exit

8. ephone phone-tag

9. paging-dn paging-dn-tag { multicast | unicast }

10. exit

11. Repeat Step 8 to Step 10 to add additional IP phones to the paging group.

12. end

DETAILED STEPS

Command or Action
Purpose

Step 1

enable

 

Router> enable

Enables privileged EXEC mode.

  • Enter your password if prompted.

Step 2

configure terminal

 

Router# configure terminal

Enters global configuration mode.

Step 3

ephone-dn paging-dn-tag

 

Router(config)# ephone-dn 42

Enters ephone-dn configuration mode to create a paging number for a combined paging group.

  • paging-dn-tag —A unique sequence number that identifies this paging ephone-dn during all configuration tasks. This is the ephone-dn that is dialed to initiate a page. This ephone-dn is not associated with a physical phone. Range is 1 to 288.

Note Do not use the dual-line keyword with this command. Paging ephone-dns cannot be dual-line.

Step 4

number number

 

Router(config-ephone-dn)# number 3556

Defines an extension number associated with the combined group paging ephone-dn. This is the number that people call to initiate a page to the combined group.

Step 5

name name

 

Router(config-ephone-dn)# name paging4

(Optional) Assigns to the combined group paging number a name to appear in caller-ID displays and directories.

Step 6

paging group paging-dn-tag , paging-dn-tag [[ , paging-dn-tag ]...]

 

Router(config-ephone-dn)# paging group 20,21

Sets the paging directory number for a combined group. This command combines the individual paging group ephone-dns that you specify into a combined group so that a page can be sent to more than one paging group at a time.

  • paging-dn-tag —Unique sequence number associated with the paging number for an individual paging group. List the paging-dn-tags of all the individual groups that you want to include in this combined group, separated by commas. You can include up to ten paging ephone-dn tags in this command.

Note Configure the paging command for all ephone-dns in a paging group before configuring the paging group command for that group.

Step 7

exit

 

Router(config-ephone-dn)# exit

Exits ephone-dn configuration mode.

Step 8

ephone phone-tag

 

Router(config)# ephone 2

Enters ephone configuration mode to add IP phones to the paging group.

  • phone-tag —Unique sequence number of a phone to receive audio pages when the paging ephone-dn is called.

Step 9

paging-dn paging-dn-tag { multicast | unicast }

 

Router(config-ephone)# paging-dn 42 multicast

Associates this ephone with an ephone-dn tag that is used for a paging ephone-dn (the number that people call to deliver a page). Note that the paging ephone-dn tag is not associated with a line button on this ephone.

The paging mechanism supports audio distribution using IP multicast, replicated unicast, and a mixture of both (so that multicast is used where possible and unicast is allowed to specific phones that cannot be reached through multicast).

  • paging-dn-tag —Unique sequence number for a paging ephone-dn.
  • multicast —(Optional) Multicast paging for groups. By default, paging is transmitted to the Cisco Unified IP phone using multicast.
  • unicast —(Optional) Unicast paging for a single Cisco Unified IP phone. This keyword indicates that the Cisco Unified IP phone is not capable of receiving paging through multicast and requests that the phone receive paging through a unicast transmission directed to the individual phone.

Note The number of phones supported through unicast is limited to a maximum of ten phones.

Step 10

exit

 

Router(config-ephone)# exit

Exits ephone configuration mode.

Step 11

Repeat Step 8 to Step 10 to add additional IP phones to a paging group.

Step 12

end

 

Router(config-telephony)# end

Returns to privileged EXEC mode.

SIP: Configuring Paging Group Support

To configure paging group support for Cisco Unified SIP IP phones, perform the following steps.

Prerequisites

Cisco Unified CME 9.0 or a later version.

Restrictions

  • Paging Group is supported in Cisco Unified CME but not in Cisco Unified SRST.
  • Paging is not supported on Cisco Unified 3905 SIP IP phones.
  • Cisco Unified SCCP IP phones do not support whisper paging. Only idle IP phones can receive paging requests.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-dn dn-tag

4. number number

5. paging [ ip multicast-address port udp-port-number ]

6. Repeat Step 3 to Step 5 to add more Cisco Unified SCCP IP phones to the paging group. Skip Step 7 for each IP phone except for the last one.

7. paging group paging-dn-tag, paging-dn-tag

8. exit

9. voice register dn dn-tag

10. number number

11. exit

12. Repeat Step 9 to Step 11 to associate more telephone or extension numbers with Cisco Unified SIP IP phones.

13. voice register pool pool-tag

14. id mac address

15. type phone-type

16. number tag dn dn-tag

17. paging-dn paging-dn-tag

18. Repeat Step 13 to Step 17 to register additional Cisco Unified SIP IP phones to ephone-dn paging directory numbers. Exit from voice register pool configuration mode after each additional phone is registered. After the last phone is added, go directly to Step 19.

19. end

DETAILED STEPS

Command or Action
Purpose

Step 1

enable

 

Router> enable

Enables privileged EXEC mode.

  • Enter your password if prompted.

Step 2

configure terminal

 

Router# configure terminal

Enters global configuration mode.

Step 3

ephone-dn dn-tag

 

Router(config)# ephone-dn 20

Enters ephone-dn configuration mode.

  • dn-tag —Unique number that identifies an ephone-dn during configuration tasks. Range is 1 to the number set by the max-dn command.

Step 4

number number

 

Router(config-ephone-dn)# number 2000

Associates a telephone or extension number with this ephone-dn.

  • number —String of up to 16 characters that represents an E.164 telephone number. Normally, the string is composed of digits, but the string may contain alphabetic characters when the number is dialed only by the router, as with an intercom number. One or more periods (.) can be used as wildcard characters.

Step 5

paging [ ip multicast-address port udp-port-number ]

 

Router(config-ephone-dn)# paging ip 239.0.1.20 port 20480

Defines an extension (ephone-dn) as a paging extension that can be called to broadcast an audio page to a set of Cisco Unified IP phones.

  • ip multicast-address —(Optional) Uses an IP multicast address to multicast voice packets for audio paging; for example, 239.0.1.1.

Note IP phones do not support multicast at 224.x.x.x addresses. Default is that multicast is not used and IP phones are paged individually using IP unicast transmission (up to ten phones).

  • port udp-port-number —(Optional) Uses this UDP port for the multicast. Range: 2000 to 65535.

Note If any of the paged phones is a Cisco Unified SIP IP phone, the correct paging port for the paging-dn is an even number from 20480 to 32768. If you enter a wrong port number, a SIP REFER message request is sent to the IP phone but the Cisco Unified SIP IP phone is not paged.

Step 6

Repeat Step 3 to Step 5 to add more Cisco Unified SCCP IP phones to the paging group. Skip Step 7 for each IP phone except for the last one.

Step 7

paging group paging-dn-tag , paging-dn-tag

 

Router(config-ephone-dn)# paging group 20

Creates a combined paging group from two or more previously established paging sets.

  • paging-dn-tag —Comma-separated list of paging-dn-tags that have previously been associated with the paging extension of a paging set using the paging-dn command. You can include up to ten paging-dn-tags separated by commas; for example, 4, 6, 7, 8.

Step 8

exit

 

Router(config-ephone-dn)# exit

Exits ephone-dn configuration mode.

Step 9

voice register dn dn-tag

 

Router(config)# voice register dn 1

Enters voice register dn configuration mode.

  • dn-tag —Unique sequence number that identifies a particular directory number during configuration tasks. Range is 1 to 150 or the maximum defined by the max-dn command.

Step 10

number number

 

Router(config-register-dn)# number 1201

Associates a telephone or extension number with a Cisco Unified SIP IP phone in a Cisco Unified CME system.

  • number —String of up to 16 characters that represents an E.164 telephone number. Normally, the string is composed of digits, but the string may contain alphabetic characters when the number is dialed only by the router, as with an intercom number.

Step 11

exit

 

Router(config-register-dn)# exit

Exits voice register dn configuration mode.

Step 12

Repeat Step 9 to Step 11 to associate more telephone or extension numbers with Cisco Unified SIP IP phones.

Step 13

voice register pool pool-tag

 

Router(config)# voice register pool 1

Enters voice register pool configuration mode and creates a pool configuration for a Cisco Unified SIP IP phone in Cisco Unified CME.

  • pool-tag —Unique number assigned to the pool. Range: 1 to 100.

Note For Cisco Unified CME systems, the upper limit for this argument is defined by the max-pool command.

Step 14

id mac address

 

Router(config-register-pool)# id mac 0019.305D.82B8

Identifies a locally available Cisco Unified SIP IP phone.

  • mac address —Identifies the MAC address of a particular Cisco Unified SIP IP phone.

Step 15

type phone-type

 

Router(config-register-pool)# type 7961

Defines a phone type for a Cisco Unified SIP IP phone.

  • phone-type —Type of Cisco Unified SIP IP phone that is being defined.

Step 16

number tag dn dn-tag

 

Router(config-register-pool)# number 1 dn 1

Indicates the E.164 phone numbers that the registrar permits to handle the Register message from the Cisco Unified SIP IP phone.

  • tag —Identifies the telephone number when there are multiple number commands. Range: 1 to 10.
  • dn dn-tag— Identifies the directory number tag for this phone number as defined by the voice register dn command. Range: 1 to 150.

Step 17

paging-dn paging-dn-tag

 

Router(config-register-pool)# paging-dn 20

Registers a Cisco Unified SIP IP phone to an ephone-dn paging directory number.

  • paging-dn-tag —Ephone-dn tag designated as the paging ephone-dn to which a Cisco Unified SIP IP phone is registered.

Step 18

Repeat Step 13 to Step 17 to register additional Cisco Unified SIP IP phones to ephone-dn paging directory numbers. Exit from voice register pool configuration mode after each additional phone is registered. After the last phone is added, go directly to Step 19.

Step 19

end

 

Router(config-register-pool)# end

Exits voice register pool configuration mode and enters privileged EXEC mode.

Troubleshooting Tips

Use the debug ephone paging command to collect debugging information on paging for both Cisco Unified SIP IP and Cisco Unified SCCP IP phones.

The following example shows debug messages from the debug ephone paging command:

*Dec 7 21:53:42.519: Paging-dn 250 sccp count=1 sip count=2
*Dec 7 21:53:42.527: SkinnyBuildPagingList for DN 250
*Dec 7 21:53:42.527: SkinnySetPagingList added DN 251 to list for DN 250
*Dec 7 21:53:42.527: SkinnySetPagingList added DN 252 to list for DN 250
*Dec 7 21:53:42.527: Paging Group List: 251 252 0 0 0 0 0 0 0 0
*Dec 7 21:53:42.527: SkinnySetupPagingDnMulticast 239.1.1.0 20480 for DN 250
*Dec 7 21:53:42.527: Found paging DN 250 on ephone-2
*Dec 7 21:53:42.527: Added interface GigabitEthernet0/0 to multicast list for DN 250
*Dec 7 21:53:42.527: SkinnyStartPagingPhone 1 for DN 250 with multicast
*Dec 7 21:53:42.527: Found paging DN 250 on pool 1[40001] is_paging=FALSE
*Dec 7 21:53:42.527: SipPagingPhoneReq for pool 1[40001] with multicast start
*Dec 7 21:53:42.527: Found paging DN 250 on pool 2[40003] is_paging=FALSE
*Dec 7 21:53:42.527: SipPagingPhoneReq for pool 2[40003] with multicast start
*Dec 7 21:53:42.531: SkinnyBuildPagingList DN 250 for 1 targets
*Dec 7 21:53:42.531: SkinnyStartPagingMedia for 1 targets for DN 250
 
*Dec 7 21:53:57.471: SkinnyStopPagingPhone 1 for DN 250 with multicast
*Dec 7 21:53:57.471: SipPagingPhoneReq for pool 1[40001] with multicast stop
*Dec 7 21:53:57.471: SipPagingPhoneReq for pool 2[40003] with multicast stop
 

Verifying Paging


Step 1 Use the show running-config command to display the running configuration. Paging ephone-dns are listed in the ephone-dn portion of the output. Phones that belong to paging groups are listed in the ephone part of the output.

Router# show running-config
 
ephone-dn 48
number 136
name PagingCashiers
paging ip 239.1.1.10 port 2000
 
ephone 2
headset auto-answer line 1
headset auto-answer line 4
ephone-template 1
username "FrontCashier"
mac-address 011F.2A0.A490
paging-dn 48
type 7960
no dnd feature-ring
no auto-line
button 1f43 2f44 3f45 4:31
 

Step 2 Use the show telephony-service ephone-dn and show telephony-service ephone commands to display only the configuration information for ephone-dns and ephones.


 

Configuration Examples for Paging

This section contains the following examples:

Example: Simple Paging Group

The following example sets up an ephone-dn for multicast paging. This example creates a paging number for 5001 on ephone-dn 22 and adds ephone 4 as a member of the paging set. Multicast is set for the paging-dn.

ephone-dn 22
name Paging Shipping
number 5001
paging ip 239.1.1.10 port 2000
 
ephone 4
mac-address 0030.94c3.8724
button 1:1 2:2
paging-dn 22 multicast
 

In this example, paging calls to 2000 are multicast to Cisco Unified IP phones 1 and 2, and paging calls to 2001 go to Cisco Unified IP phones 3 and 4. Note that the paging ephone-dns (20 and 21) are not assigned to any phone buttons.

ephone-dn 20
number 2000
paging ip 239.0.1.20 port 2000
 
ephone-dn 21
number 2001
paging ip 239.0.1.21 port 2000
 
ephone 1
mac-address 3662.024.6ae2
button 1:1
paging-dn 20
 
ephone 2
mac-address 9387.678.2873
button 1:2
paging-dn 20
 
ephone 3
mac-address 0478.2a78.8640
button 1:3
paging-dn 21
 
ephone 4
mac-address 4398.b694.456
button 1:4
paging-dn 21

Example: Combined Paging Groups

This example sets the following paging behavior:

  • When extension 2000 is dialed, a page is sent to ephones 1 and 2 (single paging group).
  • When extension 2001 is dialed, a page is sent to ephones 3 and 4 (single paging group).
  • When extension 2002 is dialed, a page is sent to ephones 1, 2, 3, 4, and 5 (combined paging group).

Ephones 1 and 2 are included in paging ephone-dn 22 through the membership of ephone-dn 20 in the combined paging group. Ephones 3 and 4 are included in paging ephone-dn 22 through membership of ephone-dn 21 in the combined paging group. Ephone 5 is directly subscribed to paging-dn 22.

ephone-dn 20
number 2000
paging ip 239.0.1.20 port 2000
 
ephone-dn 21
number 2001
paging ip 239.0.1.21 port 2000
 
ephone-dn 22
number 2002
paging ip 239.0.2.22 port 2000
paging group 20,21
 
ephone-dn 6
number 1103
name user3
ephone-dn 7
number 1104
name user4
ephone-dn 8
number 1105
name user5
ephone-dn 9
number 1199
ephone-dn 10
number 1198
 
ephone 1
mac-address 1234.8903.2941
button 1:6
paging-dn 20
 
ephone 2
mac-address CFBA.321B.96FA
button 1:7
paging-dn 20
 
ephone 3
mac-address CFBB.3232.9611
button 1:8
paging-dn 21
 
ephone 4
mac-address 3928.3012.EE89
button 1:9
paging-dn 21
 
ephone 5
mac-address BB93.9345.0031
button 1:10
paging-dn 22

Example: Configuring a Combined Paging Group of Cisco Unified SIP IP Phones and Cisco Unified SCCP IP Phones

The following example shows how to configure a combined paging group composed of Cisco Unified SIP IP phones and Cisco Unified SCCP IP phones.

In the following configuration tasks, paging sets 20 and 21 are defined and then combined into paging group 22. Paging set 20 has a paging extension of 2000. When someone dials extension 2000 to deliver a page, the page is sent to Cisco Unified SCCP IP phones (ephones) 1 and 2. Paging set 21 has a paging extension of 2001. When someone dials extension 2001 to deliver a page, the page is sent to ephones 3 and 4. Paging group 22 combines sets 20 and 21, and when someone dials its paging extension, 2002, the page is sent to all the phones in both sets and to ephone 5, which is directly subscribed to the combined paging group.

 
ephone-dn 20
number 2000
paging ip 239.0.1.20 port 2000
 
ephone-dn 21
number 2001
paging ip 239.0.1.21 port 2000
 
ephone-dn 22
number 2002
paging ip 239.0.2.22 port 2000
paging group 20,21
 
ephone 1
button 1:1
paging-dn 20
 
ephone 2
button 1:2
paging-dn 20
 
ephone 3
button 1:3
paging-dn 21
 
ephone 4
button 1:4
paging-dn 21
 
ephone 5
button 1:5
paging-dn 22
 

The following configuration tasks show how to configure a combined paging group composed of Cisco Unified SCCP IP phone directory numbers only.

When extension 2000 is dialed, a page is sent to ephones 1 and 2 (first single paging group). When extension 2001 is dialed, a page is sent to ephones 3 and 4 (second single paging group). Finally, when extension 2002 is dialed, a page is sent to ephones 1, 2, 3, 4, and 5, producing the combined paging group (composed of the first single paging group, the second single paging group, and ephone 5).

Ephones 1 and 2 are included in paging ephone-dn 22 through the membership of ephone-dn 20 as paging group 20 in the combined paging group. Ephones 3 and 4 are included in paging ephone-dn 22 through membership of ephone-dn 21 as paging group 21 in the combined paging group. Ephone 5 is directly subscribed to paging-dn 22.

 
ephone-dn 20
number 2000
paging ip 239.0.1.20 port 20480
 
ephone-dn 21
number 2001
paging ip 239.1.1.21 port 20480
 
ephone-dn 22
number 2002
paging ip 239.1.1.22 port 20480
paging group 20,21
 
ephone-dn 6
number 1103
 
ephone-dn 7
number 1104
 
ephone-dn 8
number 1105
 
ephone-dn 9
number 1199
 
ephone-dn 10
number 1198
 
ephone 1
mac-address 1234.8903.2941
button 1:6
paging-dn 20
 
ephone 2
mac-address CFBA.321B.96FA
button 1:7
paging-dn 20
 
ephone 3
mac-address CFBB.3232.9611
button 1:8
paging-dn 21
 
ephone 4
mac-address 3928.3012.EE89
button 1:9
paging-dn 21
 
ephone 5
mac-address BB93.9345.0031
button 1:10
paging-dn 22
 
 

In the following configuration tasks, the paging group command is used to configure combined paging groups composed of ephone and voice register directory numbers.

When extension 2000 is dialed, a page is sent to ephones 1 and 2 and voice register pools 1 and 2 (new first single paging group). When extension 2001 is dialed, a page is sent to ephones 3 and 4 and voice register pools 3 and 4 (new second single paging group). Finally, when extension 2002 is dialed, a page is sent to ephones 1, 2, 3, 4, and 5 and voice register pools 1, 2, 3, 4, and 5 (new combined paging group).

Ephones 1 and 2 and voice register pools 1 and 2 are included in paging ephone-dn 22 through the membership of ephone-dn 20 as paging group 20 in the combined paging group. Ephones 3 and 4 and voice register pools 3 and 4 are included in paging ephone-dn 22 through membership of ephone-dn 21 as paging group 21 in the combined paging group. Ephone 5 and voice register pool 5 are directly subscribed to paging-dn 22.

voice register dn 1
number 1201
 
voice register dn 2
number 1202
 
voice register dn 3
number 1203
 
voice register dn 4
number 1204
 
voice register dn 5
number 1205
 
voice register pool 1
id mac 0019.305D.82B8
type 7961
number 1 dn 1
paging-dn 20
 
voice register pool 2
id mac 0019.305D.2153
type 7961
number 1 dn 2
paging-dn 20
 
voice register pool 3
id mac 1C17.D336.58DB
type 7961
number 1 dn 3
paging-dn 21
 
voice register pool 4
id mac 0017.9437.8A60
type 7961
number 1 dn 4
paging-dn 21
 
voice register pool 5
id mac 0016.460D.E469
type 7961
number 1 dn 5
paging-dn 22

Where to Go Next

Intercom

The intercom feature is similar to paging because it allows a phone user to deliver an audio message to a phone without the called party having to answer. The intercom feature is different than paging because the audio path between the caller and the called party is a dedicated audio path and because the called party can respond to the caller. See the “Configuring Intercom Lines” section.

Speed Dial

Phone users who make frequent pages may want to include the paging ephone-dn numbers in their list of speed-dial numbers. See the “Configuring Speed Dial” section.

Additional References

The following sections provide references related to Cisco Unified CME features.

Technical Assistance

Description
Link

The Cisco Support website provides extensive online resources, including documentation and tools for troubleshooting and resolving technical issues with Cisco products and technologies.

To receive security and technical information about your products, you can subscribe to various services, such as the Product Alert Tool (accessed from Field Notices), the Cisco Technical Services Newsletter, and Really Simple Syndication (RSS) Feeds.

Access to most tools on the Cisco Support website requires a Cisco.com user ID and password.

http://www.cisco.com/techsupport

Feature Information for Paging

Table 1 lists the features in this module and enhancements to the features by version.

To determine the correct Cisco IOS release to support a specific Cisco Unified CME version, see the Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix at http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm .

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which Cisco IOS software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn . An account on Cisco.com is not required.


Note Table 1 lists the Cisco Unified CME version that introduced support for a given feature. Unless noted otherwise, subsequent versions of Cisco Unified CME software also support that feature.


 

Table 1 Feature Information for Paging

Feature Name
Cisco Unified CME
Version
Feature Information

Paging

2.0

Paging was introduced.

Paging Group Support for Cisco Unified SIP IP Phones

9.0

Allows you to specify a paging-dn tag and dial the paging extension number to page the Cisco Unified SIP IP phone associated with the paging-dn tag or paging group using the paging-dn command in voice register pool or voice register template configuration mode.