Administration Guide for Cisco Business Edition 3000, Release 8.6(3)
Index
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Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

abbreviated dialing
settings 1
settings in GUI 2
from Cisco-provided data configuration file 1
active version 1
ad hoc conference
configuration 1
described 2
interactions and restrictions 3
adding a phone for a user 1
adding user to the system 1
administrative interface
described 1
administrator
permissions 1
settings 2
username and password 3
auto attendant
configuration 1
described 2
interactions and restrictions 3
setting up system so that calls go to auto attendant if operator is not available 4
setting up system so that calls go to auto attendant instead of operator 5
settings in GUI 6

B

backup
settings in GUI 1
barge
configuration 1
described 2
interactions and restrictions 3
before deployment
questions to ask your customer 1
working in the Cisco-provided data configuration file 2
benefits of deploying 1
block rules
settings 1
settings in GUI 2
from Cisco-provided data configuration file 1
busy lamp feature
described 1

C

call back
described 1
interactions and restrictions 2
call barge
configuration 1
described 2
interactions and restrictions 3
call detail records
settings 1
call detail reports
settings 1
call divert
configuration 1
described 2
interactions and restrictions 3
call forward all
configuration 1
described 2
call forward busy
configuration 1
described 2
call forward no answer
configuration 1
call forward no busy
described 1
call history
configuration 1
described 2
call park
configuration 1
described 2
interactions and restrictions 3
call pickup
configuration 1
described 2
interactions and restrictions 3
call waiting
configuration 1
described 2
caller ID
configuration 1
described 2
CCO cases
opening a case 1
CDR 1
Cisco Business Edition 3000 Administrative Interface
described 1
Cisco Business Edition 3000 First Time Setup Wizard
described 1
Cisco Business Edition 3000 User Preferences Interface
described 1
Cisco Extension Mobility
configuration 1
described 2
interactions and restrictions 3
reports 4
Cisco Web Dialer
described 1
Cisco-provided data configuration file
considerations 1
introduction 2
settings 1 2 3 4 5 6 7 8 9 10
when to use 4
for bulk insertion after initial deployment 1
for initial deployment and after initial deployment 2
for initial deployment only 3
abbreviated dialing tab 4
block rules tab 5
date and time tab 6
dial plan tab 7
gateway tab 8
network tab 9
phone tab 10
sites tab 11
usage profile tab 12
user tab 13
Click to Call
described 1
components of system
auto attendant 1
Cisco-provided data configuration file 2
DHCP 3
DNS 4
gateway 5
phones 6
server 7
SFTP server 8
USB support 9
voicemail 10
configuration export
settings in GUI 1
configuring
finding 1
search settings 1

D

date and time
settings 1 2
from Cisco-provided data configuration file 1
in GUI 2
departments
adding a department and public-space phone 1
described 2
settings 3
in GUI 1
deployment model
example 1
devices
settings 1
from GUI 1
DHCP
described 1
diagnostics
settings 1
dial plan
described 1
settings 1 2 3 4 5 6
for abbreviated dialing 1
for block rules 2
for general settings 3
for translation rules 4
from Cisco-provided data configuration file 5
from GUI 6
distinctive ringing
described 1
divert
configuration 1
described 2
interactions and restrictions 3
DNS 1
do not disturb
configuration 1
described 2
interactions and restrictions 3
settings 1 2
in Phone page 1
in voice features settings page 2

E

Extension Mobility
configuration 1
described 2
interactions and restrictions 3
reports 4

F

fax
setting up fax 1
finding
settings 1
first time setup wizard
described 1

G

gateway
configuring 1
described 2
settings 3
adding 1
deleting 2
updating (editing) 3
from Cisco-provided data configuration file 4
gathering customer data before deployment 1
general settings
settings in GUI 1
GUIs
administrative interface 1
first time setup wizard 2
user preferences interface 3
described 1
described 2
described 3

H

health summary
troubleshooting issues 1
additional system resources exceeded threshold 1
conference bridge issue 2
conference bridge resources insufficient 3
CPU usage high 4
external call resources low 5
gateway issue 6
gateway out of service 7
hardware failure occurred 8
internal call resources low 9
internal synchronization issue occurred 10
phone failed to register 11
required service failed 12
unregistered devices large 13
hold and resume
configuration 1
described 2
hostname resolution 1
hunt lists
described 1
settings from GUI 2

I

inactive version 1
introduction 1

L

licensing
backing up licenses 1
deleting licenses 2
how borrowing and loaning works 3
how it works 4
installing a license file 5
interactions and restrictions 6
license types 7
obtaining licenses 8
overview 9
restoring licenses 10
settings in GUI 11
viewing contents of license file 12
viewing number of licenses that are used, borrowed, and so on 13
viewing status 14
lines
how lines relate to users and phones 1
rollover 1 2
shared 3
configuration 1
described 2
described 3
locale
settings in GUI 1
logical partitioning 1

M

meet me conferences
described 1
meet-me conference
configuration 1
music on hold
audio source file requirements 1
configuration 2
described 3
interactions and restrictions 4
settings in GUI 5
uploading audio source files 6
mute and volume control
described 1

N

network
settings 1 2
from Cisco-provided data configuration file 1
from GUI 2
network layout 1

O

open a TAC case
required information 1
opening a CCO case
url location 1
operator
setting up system so that calls go to auto attendant if operator is not available 1
setting up system so that calls go to auto attendant instead of operator 2
setting up system so that calls go to operator 3
overview 1

P

phone application
configuration 1
phone applications
described 1
settings in GUI 2
phone button template
configuration 1
described 2
phones
adding a department and public-space phone 1
adding a phone for a user 2
described 3
how ownership works 4
settings 1 2
from Cisco-provided data configuration file 1
from GUI 2
problem solving guidelines 1
pstn connections
settings 1
from GUI 1

Q

questions to ask your customer 1

R

Reach Me Anywhere
configuration 1
described 2
interactions and restrictions 3
reports
Extension Mobility 1
restart
settings 1
restore
settings in GUI 1
rollover lines
configuration 1
described 2

S

search
settings in GUI 1
server
described 1
setting up fax 1
setting up system so that calls go to auto attendant if operator is not available 1
setting up system so that calls to operator 1
setting up system so that incoming calls reach the auto attendant 1
setting up the customer network and sites 1
setup mode page
settings in GUI 1
SFTP server
described 1
shared lines
configuration 1
described 2
shutdown 1
sites
configuration considerations 1
described 2
settings 1 2
from Cisco-provided data configuration file 1
from GUI 2
speed dials
configuration 1
described 2
summary
settings in GUI 1
switch version 1

T

TAC
required information 1
TCP Port Usage 1
transfer
configuration 1
described 2
translation rules
described 1
settings in GUI 2
troubleshooting
caller experience an error when using voicemail 1
CPU is high for voicemail or auto attendant 2
diagnostics page 3
disk space full for voicemail 4
from Diagnostics page 5
from Health Summary page 6
gateway not listed in site’s gateway usage list 7
gatways from a deleted site are no longer used 8
health summary page 9
issued occurred with voicemail database 10
licensing out of compliance 11
local gateway not listed in site’s gateway list 12
opening a case 13
operator assisted dialing does not work always 14
order of the PSTN gateways used to route calls changes 15
phone call cannot be established 16
phone has one-way audio 17
phone is registered but automatically resets 18
problem solving guidelines 19
remote gateway not listed in site’s gateway list 20
required preliminary information 21
restore of data failed 22
text in English, not my chosen locale 23
tips 24
transit network dialing does not work always 25
upgrade of Unified CMBE 3000 software failed 26
voicemail or auto attendant service not running 27
voicemail port failed to register to telephony system 28
voicemail port locked 29
voicemail ports busy 30
when you cannot access the graphical user interfaces 31
with Network USB flash drive 32
with the diagnostic USB flash drive 33
typical deployment model 1

U

UDP Port Usage 1
upgrade
settings in GUI 1
upgrade settings 1
usage profiles
described 1
settings 1 2
from Cisco-provided data configuration file 1
in GUI 2
USB
support described 1
user
adding user to the system 1
described 2
settings 1 2
from Cisco-provided data configuration file 1
in GUI 2
user preferences
changing user password 1
changing user PIN 2
interface, described 3
settings 4
using the web page 5

V

voice feature
settings 1
in GUI 1
voicemail
configuration 1
described 1 2

W

Web Dialer
described 1