Check System Troubleshooter
If you deploy multiple IM and Presence Service clusters and you configure XMPP federation, you must turn on XMPP federation on at least one node per cluster. You must configure the same XMPP federation settings and policy on each cluster; the IM and Presence Service does not replicate the XMPP federation configuration across cluster. The System Troubleshooter reports if XMPP federation settings across clusters are not synchronized. The System Troubleshooter performs the following checks:
Procedure
Step 1 |
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Step 2 |
Log in to the Cisco Unified CM IM and Presence Administration user interface. Choose . |
Step 3 |
Ensure there are green check marks beside the following:
The System Troubleshooter provides recommended actions if it reports a problem with any of these checks. |
Note |
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