Cisco UC Integration for Microsoft Lync Overview
Cisco UC Integration for Microsoft Lync is a Microsoft Windows desktop application that provides access to Cisco Unified Communications from Microsoft Lync and Skype for Business. The solution extends the presence and instant messaging capabilities of Microsoft Lync and Skype for Business by providing access to a broad set of Cisco Unified Communications capabilities; including software phone standards-based video, unified messaging, conferencing, desktop phone control and phone presence.
Key features of Cisco UC Integration for Microsoft Lync include:
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Make and receive video calls using the Cisco Precision Video engine.
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Make and receive phone calls through Cisco Unified Communications Manager.
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Drag and drop and right-click integration with the Microsoft Lync contact list.
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Instant Messaging and Presence integration with Microsoft Lync.
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Mute, hold, and transfer during calls.
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Software phone or desktop phone mode selection.
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Communications history of missed, placed, and received calls.
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Audio and visual notification of incoming calls.
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Ad hoc conferencing.
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Visual voicemail.
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Click to Call from Internet Explorer, Microsoft Outlook and other Microsoft Office applications.
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Start a Cisco WebEx meeting from the contact list, a conversation, or a Microsoft Lync and Skype for Business instant messaging session.
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Expressway Mobile and Remote Access.
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Service Discovery