Step 1 |
On the Windows workstation, add a temporary
route to enable access to the PIMG units.
-
On the Windows Start menu, select
Run.
-
Enter
cmd, and press
Enter. The Command Prompt window
appears.
-
At the command prompt, enter
route add 10.12.13.74 <IP Address of
Workstation>, and press
Enter.
For example, if the IP address of the
workstation is 198.1.3.25, enter “route add 10.12.13.74<space>198.1.3.25”
in the Command Prompt window.
-
Close the Command Prompt window.
|
Step 2 |
Connect a PIMG unit to the network.
|
Step 3 |
In the web browser, go to
http://10.12.13.74.
|
Step 4 |
To sign in, enter the following
case-sensitive settings.
Table 1. Sign-in Settings
Field
|
Setting
|
Username
|
Enter
admin.
|
Password
|
Enter
IpodAdmin.
|
|
Step 5 |
Select
OK.
|
Step 6 |
On the System menu, select
Upgrade.
|
Step 7 |
On the Upgrade page, select
Browse.
|
Step 8 |
In the Choose File dialog box, browse to the
directory on the Windows workstation that has the extracted PIMG firmware
update files.
|
Step 9 |
Select
(where <xx> is multiple digits), and select
Open.
|
Step 10 |
On the Upgrade page, select
Install File.
|
Step 11 |
After the file is installed, a message
prompting you to restart the PIMG unit appears. Select
Cancel.
Do not restart the PIMG unit until you are
instructed to do so later in this procedure, even if the file installation
fails. Restarting the PIMG unit at this step may prevent the PIMG unit from
functioning correctly.
|
Step 12 |
Repeat
Step 6 through
Step 11 for the file
.
|
Step 13 |
On the System menu, select
Upgrade.
|
Step 14 |
On the Upgrade page, under Import, select
Browse.
|
Step 15 |
In the Choose File dialog box, browse to the
file
.
|
Step 16 |
Select
, and select
Open.
|
Step 17 |
On the Upgrade page, select
Install File.
|
Step 18 |
After the file is installed, a message
prompting you to restart the PIMG unit appears. Select
OK.
|
Step 19 |
In the web browser, go to
http://10.12.13.74.
|
Step 20 |
To sign in, enter the following
case-sensitive settings.
Table 2. Sign-in Settings
Field
|
Setting
|
Username
|
Enter
admin.
|
Password
|
Enter
IpodAdmin.
|
|
Step 21 |
Select
OK.
|
Step 22 |
If your Unity Connection system must have an
RTP port range of 16384 to 32767, do the following substeps. Otherwise,
continue to
Step 23.
You must set the RTP port range for the PIMG
units if your system uses an RTP port range of 16384 to 32767. Otherwise, Unity
Connection cannot answer calls and callers hear ringing or silence.
Note
|
The default RTP port range for PIMG units
is 49000 to 50000. Some Unity Connection configurations require a different RTP
port range.
|
-
On the Configuration menu, select Import/Export.
-
On the Import/Export page, under Export
Files, select
Export All Settings.
-
In the File Download dialog box, select
Save.
-
In the Save As dialog box, browse to the
Windows workstation that has access to the PIMG units, browse to a directory
where you want to save the file, and select
Save.
-
In the Download Complete dialog box,
select
Open. Notepad opens the file
Config.ini that you saved.
-
Locate the line with the following
parameter:
-
Change the value of the parameter to
16384 so that the line reads as
follows:
-
Locate the line with the following
parameter:
-
Change the value of the parameter to
32767 so that the line reads as
follows:
-
Save the file, and exit Notepad.
-
On the Configuration menu of the PIMG
unit, select
Import/Export.
-
On the Import/Export page, under Browse
for Import File, select
Browse.
-
In the Choose File dialog box, browse to
the file Config.ini that you saved.
-
Select
Config.ini, and select
Open.
-
On the Import/Export page, select
Import File.
-
When prompted to restart the PIMG unit,
select
OK.
-
When the PIMG unit has restarted, in the
web browser, go to
http://10.12.13.74.
-
To sign in, enter the following
case-sensitive settings.
Table 3. Sign-in Settings
Field
|
Setting
|
Username
|
Enter
admin.
|
Password
|
Enter
IpodAdmin.
|
-
Select
OK.
|
Step 23 |
On the System menu, select
Password.
|
Step 24 |
On the Change Password page, enter the
following settings.
Table 4. Change Password Page Settings
Field
|
Setting
|
Old Password
|
Enter
IpodAdmin. (This setting is
case sensitive.)
|
New Password
|
Enter your new password. (This
setting is case sensitive.)
|
Confirm Password
|
Enter your new password. (This
setting is case sensitive.)
|
|
Step 25 |
Select
Change.
|
Step 26 |
On the Configuration menu, select
Mgmt Protocols.
|
Step 27 |
On the Management Protocols page, enter the
following settings.
Table 5. Management Protocols Page
Settings
Field
|
Settings
|
E-mail Alarms Enabled
|
Select
No.
|
SNMP Traps Enabled
|
Select
No.
|
|
Step 28 |
Select
Submit.
|
Step 29 |
On the Configuration menu, select
Routing Table.
|
Step 30 |
On the Routing Table page, under Router
Configuration, select
VoIP Host Groups.
|
Step 31 |
Under VoIP Host Groups, enter the following
settings for the first VoIP Host Group.
Table 6. First VoIP Host Group Settings
Field
|
Settings
|
Name
|
Accept the default or enter another
descriptive name of the VoIP host group.
|
Load-Balanced
|
(Unity
Connection without a cluster) Select
False.
(Unity
Connection with a cluster configured) Select
False.
|
Fault-Tolerant
|
(Unity
Connection without a cluster) Select
False.
(Unity
Connection with a cluster configured) Select
True.
|
|
Step 32 |
For Unity Connection without a cluster,
under Host List, enter the host name or IP address of the Unity Connection
server and the server port in the format <host name or IP address>:5060.
For Cisco Unity Connection with a cluster
configured, under Host List, enter the host name or IP address of the
subscriber server (the second Unity Connection server that you installed) and
the server port in the format <host name or IP address>:5060.
|
Step 33 |
For Unity Connection without a cluster,
continue to
Step 35. For Unity Connection
with a cluster configured, select
Add Host.
|
Step 34 |
In the second field, enter the host name or
IP address of the publisher server (the first Unity Connection server that you
installed) and the server port in the format <host name or IP
address>:5060.
Do not add a third host under Host List or a
second host group under VoIP Host Groups. Otherwise, the Unity Connection
cluster may not function correctly.
|
Step 35 |
Select
Submit.
|
Step 36 |
Under Router Configuration, select
TDM Trunk Groups.
|
Step 37 |
Under TDM Trunk Groups, select
Add Trunk Group.
|
Step 38 |
Under TDM Trunk Groups, enter the following
settings for the first TDM trunk group.
Table 7. First TDM Trunk Group Settings (All
Calls)
Field
|
Settings
|
Name
|
Enter
All_Calls or another unique
name.
This TDM trunk group handles all
calls to and from the phone system.
|
Selection Direction
|
Select
Ascending.
|
Selection Mode
|
Select
Linear.
|
Port/Channel Content
|
Enter the numbers of the PIMG ports
that handle all calls. For example, enter “*” for all PIMG ports, or enter
“1-6” for the first six PIMG ports.
|
|
Step 39 |
Select
Submit.
|
Step 40 |
Under Router Configuration, select
Inbound VoIP Rules.
|
Step 41 |
Under Inbound VoIP Rules, uncheck the
Enabled check box for
the default rule.
|
Step 42 |
Select
Add Rule.
|
Step 43 |
Under Inbound VoIP Rules, enter the
following settings for the first new inbound VoIP rule.
Table 8. First New Inbound VoIP Rule Settings
(All Calls)
Field
|
Settings
|
Enable
|
Check this check box.
|
Rule Label
|
Do one of the following:
This inbound VoIP rule handles all
outbound calls from Unity Connection.
This inbound VoIP rule handles all
outbound calls and MWI calls from Unity Connection.
|
Request Type
|
Do one of the following:
-
If you use CPID manipulation,
select
Call.
-
If you cannot use CPID
manipulation, select
Any.
|
Originating VoIP Host Address
|
Enter
*.
|
|
Step 44 |
Under Inbound VoIP Request Matching, enter
the following settings.
The rule that you created in
Step 43 must be selected.
Otherwise, any changes you make apply to another rule.
Table 9. Inbound VoIP Request Matching
Settings
Field
|
Settings
|
Calling Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Calling Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Called Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Called Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Redirect Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Redirect Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
|
Step 45 |
Under Outbound Routes, enter the following
settings.
The rule that you created in
Step 43 must be selected.
Otherwise, any changes you make apply to another rule.
Table 10. Outbound Routes Settings
Field
|
Settings
|
Device
Selection
|
Outbound Destination
|
Select
TDM.
|
Trunk Group
|
Select the name of the TDM trunk
group that you created for outbound calls in
Step 38. For example, select
“All_Calls.”
|
CPID
Manipulation
|
Calling Number
|
Enter
S.
|
Calling Name
|
Enter
S.
|
Called Number
|
Enter
D.
|
Called Name
|
Enter
D.
|
Redirect Number
|
Enter
R.
|
Redirect Name
|
Enter
R.
|
Select
Primary/Alternate Route
|
Primary
|
Select
Primary.
|
|
Step 46 |
If you cannot use CPID manipulation, skip to
Step 50. Otherwise, under
Inbound VoIP Rules, select
Add Rule.
|
Step 47 |
Under Inbound VoIP Rules, enter the
following settings for the second new inbound VoIP rule.
Table 11. Second New Inbound VoIP Rule Settings
(MWIs)
Field
|
Settings
|
Enable
|
Check this check box.
|
Rule Label
|
Enter
UC_MWIs or another name.
This inbound VoIP rule handles all
MWIs from Unity Connection.
|
Request Type
|
Select
Message.
|
Originating VoIP Host Address
|
Enter
*.
|
|
Step 48 |
Under Inbound VoIP Request Matching, enter
the following settings.
The rule that you created in
Step 47 must be selected.
Otherwise, any changes you make apply to another rule.
Table 12. Inbound VoIP Request Matching
Settings
Field
|
Settings
|
Calling Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Calling Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Called Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Called Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Redirect Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Redirect Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
|
Step 49 |
Under Outbound Routes, enter the following
settings.
The rule that you created in
Step 47 must be selected.
Otherwise, any changes you make apply to another rule.
Table 13. Outbound Routes Settings
Field
|
Settings
|
Device
Selection
|
Outbound Destination
|
Select
TDM.
|
Trunk Group
|
Select the name of the TDM trunk
group that you created for outbound calls in
Step 38. For example, select
“All_Calls.”
|
CPID
Manipulation
|
Calling Number
|
Enter
S.
|
Calling Name
|
Enter
S.
|
Called Number
|
Enter
D.
|
Called Name
|
Enter
D.
|
Redirect Number
|
Enter
R.
|
Redirect Name
|
Enter
R.
|
Select
Primary/Alternate Route
|
Primary
|
Select
Primary.
|
|
Step 50 |
Select
Submit.
|
Step 51 |
Under Router Configuration, select
Inbound TDM Rules.
|
Step 52 |
Under Inbound TDM Rules, enter the following
settings for the first inbound TDM rule.
Table 14. First Inbound TDM Rule Settings
Field
|
Settings
|
Enable
|
Check this check box.
|
Rule Label
|
Enter
Inbound_Rule_1 or another
name.
This inbound TDM rule handles all
incoming calls from the phone system.
|
Request Type
|
Select
Call.
|
Trunk Group
|
Select the name of the TDM trunk
group that you created for incoming calls from the phone system in
Step 38. For example, select
“All_Calls.”
|
|
Step 53 |
Under Inbound TDM Request Matching, enter
the following settings.
The rule that you created in
Step 52 must be selected.
Otherwise, any changes you make apply to another rule.
Table 15. Inbound TDM Request Matching
Settings
Field
|
Settings
|
Calling Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Calling Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Called Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Called Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Redirect Number
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
Redirect Name
|
Enter the applicable matching rule
used. For example, enter “*” for all.
|
|
Step 54 |
Under Outbound Routes, enter the following
settings.
The rule that you created in
Step 52 must be selected.
Otherwise, any changes you make apply to another rule.
Table 16. Outbound Routes Settings
Field
|
Settings
|
Device
Selection
|
Outbound Destination
|
Select
VoIP.
|
Host Group
|
Select the name of the VoIP host
group that you created for Unity Connection in
Step 31.
|
CPID
Manipulation
|
Calling Number
|
Enter
S.
|
Calling Name
|
Enter
S.
|
Called Number
|
Enter
D.
|
Called Name
|
Enter
D.
|
Redirect Number
|
Enter
R.
|
Redirect Name
|
Enter
R.
|
Select
Primary/Alternate Route
|
Primary
|
Select
Primary.
|
|
Step 55 |
If you want to create more Inbound TDM
rules, under Inbound TDM Rules, select
Add Rule. Otherwise,
continue to
Step 57.
Note that additional Inbound TDM rules are
not necessary if you cannot use CPID manipulation.
|
Step 56 |
Repeat
Step 52 through
Step 55 for all remaining
inbound TDM rules that you want to create.
|
Step 57 |
Select
Submit.
|
Step 58 |
|
Step 59 |
|
Step 60 |
|
Step 61 |
On the Configuration menu, select
.
|
Step 62 |
On the TDM General Settings page, enter the
following settings.
Table 17. TDM General Settings Page
Settings
Field
|
Settings
|
PCM Coding
|
Select
uLaw.
|
Minimum Call Party Delay (ms)
|
Enter
500.
|
Maximum Call Party Delay (ms)
|
Enter
2000.
|
Dial Digit on Time (ms)
|
Enter
100.
|
Dial Inter-Digit Time (ms)
|
Enter
100.
|
Dial Pause Time (ms)
|
Enter
2000.
|
Turn MWI On FAC
|
Leave this field blank.
|
Turn MWI Off FAC
|
Leave this field blank.
|
Outbound Call Connect Timeout (ms)
|
Enter
10000.
|
Wait for Ringback/Connect on Blind
Transfer
|
Select
Yes.
|
Hunt Group Extension
|
Enter the pilot number of the Unity
Connection voice messaging ports.
|
|
Step 63 |
Select
Submit.
|
Step 64 |
On the Configuration menu, select
.
|
Step 65 |
On the TDM Port Enabling page, select
No for the ports that
you want to disable on the PIMG unit.
|
Step 66 |
Confirm that
Yes is selected for all
other ports on the PIMG unit.
|
Step 67 |
Select
Submit.
|
Step 68 |
On the Configuration menu, select
.
|
Step 69 |
On the VoIP General Settings page, enter the
following settings.
Table 18. VoIP General Settings Page
Settings
Field
|
Setting
|
User-Agent
|
Host and Domain Name
|
Enter the host and domain name of
the PIMG unit.
|
Transport Type
|
Select
UDP.
|
Call as Domain Name
|
Select
No.
|
Invite Expiration (sec)
|
Enter
120.
|
Server
|
DNS Server Address
|
Enter the IP Address of the Domain
Name Server that the PIMG unit uses.
|
Registration Server Address
|
Leave this field blank.
|
Registration Server Port
|
Enter
5060.
|
Registration Expiration (sec)
|
Enter
3600.
|
TCP/UDP
|
UDP/TCP Transports Enabled
|
Select
Yes.
|
TCP/UDP Server Port
|
Enter
5060.
|
Proxy
|
Primary Proxy Server Address
|
Leave this field blank.
|
Primary Proxy Server Port
|
Not applicable. Leave the default
setting.
|
Backup Proxy Server Address
|
Not applicable. Leave the default
setting.
|
Backup Proxy Server Port
|
Not applicable. Leave the default
setting.
|
Proxy Query Interval
|
Enter
10.
|
Timing
|
T1 Time (ms)
|
Enter
400.
|
T2 Time (ms)
|
Enter
3000.
|
Monitoring
|
Monitor Call Connections
|
Select
No.
|
|
Step 70 |
Select
Submit.
|
Step 71 |
On the Configuration menu, select
.
|
Step 72 |
On the VoIP Media Settings page, enter the
following settings.
Table 19. VoIP Media Settings Page
Settings
Field
|
Settings
|
Audio
|
Audio Compression
|
Select the preferred codec for audio
compression.
|
RTP Digit Relay Mode
|
Select
RFC2833.
|
Signaling Digit Relay Mode
|
Select
Off.
|
Voice Activity Detection
|
Select
Off.
|
Frame Size
|
Select the applicable setting:
|
Frames Per Packet
|
Select the applicable setting:
|
|
Step 73 |
Select
Submit.
|
Step 74 |
On the Configuration menu, select
.
|
Step 75 |
On the VoIP QOS Configuration page, enter
the following settings.
Table 20. VoIP QOS Configurative Page
Settings
Field
|
Settings
|
Call Control QOS Byte
|
Enter
104.
|
RTP QOS Byte
|
Enter
184.
|
|
Step 76 |
Select
Submit.
|
Step 77 |
On the Configuration menu, select
IP.
|
Step 78 |
On the IP Settings page, enter the following
settings.
Table 21. IP Settings Page Settings
Field
|
Settings
|
Client IP Address
|
Enter the new IP address you want to
use for the PIMG unit.
(This is the IP address that you
enter in Cisco Unity Connection Administration when you create the
integration.)
|
Client Subnet Mask
|
Enter the new subnet mask, if the
subnet mask is different from the default IP address.
|
Default Network Gateway Address
|
Enter the IP address of the default
network gateway router that the PIMG units use.
|
BOOTP Enabled
|
Select
No.
|
|
Step 79 |
Select
Submit.
|
Step 80 |
On the Configuration menu, select
.
|
Step 81 |
On the Serial Port, COM 1 page, enter the
following settings.
Table 22. Serial Port, COM 1 Page Settings
Field
|
Settings
|
Serial Port Baud Rate
|
Select the setting that is
configured on the phone system.
The default setting is 9600.
|
Serial Port Parity
|
Select the setting that is
configured on the phone system.
The default setting is None.
|
Serial Port Data Bits
|
Select the setting that is
configured on the phone system.
The default setting is 8.
|
Serial Port Stop Bits
|
Select the setting that is
configured on the phone system.
The default setting is 1.
|
|
Step 82 |
Select
Submit.
|
Step 83 |
On the Configuration menu, select
.
|
Step 84 |
On the Switch Protocol page, enter the
following settings.
Table 23. Switch Protocol Page Settings
Field
|
Settings
|
Serial
Port, COM 1
|
Serial Mode
|
Select the applicable setting:
-
Master—Select this setting when this PIMG unit is
connected to the data link serial cable from the phone system. There can be
only one master PIMG unit in a phone system integration.
-
Slave—Select this setting when this PIMG unit is not
connected to the data link serial cable from the phone system. There can be
multiple slave PIMG units in a phone system integration.
|
Serial Interface Protocol
|
Select the serial protocol that your
phone system uses:
|
Cpid Len
|
Select the applicable setting.
Typically, the settings are 7 or 10.
|
Cpid Padding String
|
Enter the applicable string or leave
this field blank. Typically, the setting is one of the following:
-
A string of zeros, where the
number of zeros matches the setting of the Cpid Len field.
-
A prefix that is provided by the
Centrex service.
|
Voice Mail Port Len
|
If the setting of the Serial
Interface Protocol field is MD-110, enter
2. Otherwise, accept the
default of
7.
|
System Number
|
Enter the applicable setting.
Typically, the setting is 1.
|
MWI Response Timeout
|
Enter
2000.
|
IP Address of Serial Server
|
If the PIMG unit is the master, this
field is for display only.
If the PIMG unit is a slave, enter
the IP address of the master PIMG unit (the PIMG unit that is connected to the
data link serial cable from the phone system).
|
Serial Cpid Expiration
|
Enter
2000.
|
Logical
Extension Number
|
1
|
If the setting of the Serial
Interface Protocol field is MCI or MD-110, enter the extension number for each
port on the PIMG unit.
If the setting of the Serial
Interface Protocol field is SMDI, enter the logical port number. Typically, the
setting is 1 for port 1, 2 for port 2, and so on beginning with the master PIMG
unit and continuing through each of the slave PIMG units.
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
|
Step 85 |
Select
Submit.
|
Step 86 |
On the Configure menu, select
Tone Detection.
|
Step 87 |
On the Tone Detection page, under Call
Progress Tone - Learn, in the Learn Tone Event field, select
Busy and do the
following substeps to verify that the tone is correct.
-
From a available phone, call a second
phone.
-
Answer the second phone when it rings,
and leave both handsets off so that both phones are busy.
-
From a third phone, dial one of the busy
phones.
-
Confirm that you hear a busy tone.
-
Hang up the third phone but leave the
handsets for the other two phones off.
|
Step 88 |
Under Call Progress Tone - Learn, in the
Dial String field, enter the extension that you dialed in
Step 87c. from
the third phone.
|
Step 89 |
Select
Learn.
|
Step 90 |
On the Tone Detection page, under Call
Progress Tone - Learn, in the Learn field, select
Error and do the
following substeps to verify that the tone is correct.
-
From an available phone, dial an
extension that does not exist.
-
Confirm that you hear the reorder or
error tone.
-
Hang up the phone.
|
Step 91 |
Under Call Progress Tone - Learn, in the
Dial String field, enter the extension that you dialed in
Step 90a.
|
Step 92 |
Select
Learn.
|
Step 93 |
On the Tone Detection page, under Call
Progress Tone - Learn, in the Learn field, select
Ringback and do the
following substeps to verify that the tone is correct.
-
From an available phone, dial an
extension that does exist.
-
Confirm that you hear the ringback tone.
-
Hang up the phone.
|
Step 94 |
Under Call Progress Tone - Learn, in the
Dial String field, enter the extension that you dialed in
Step 93a.
|
Step 95 |
Select
Learn.
|
Step 96 |
Select
Submit.
|
Step 97 |
Hang up the phones that you used in
Step 87.
|
Step 98 |
On the System menu, select
Restart.
|
Step 99 |
On the Restart page, select
Restart Unit Now.
|
Step 100 |
Repeat
Step 2 through
Step 99 on all remaining PIMG
units.
|