In the Personal Call Transfer Rules web tool, from the Caller Groups menu, select View Caller Groups.
||On the Caller Groups page, select the New Caller Group icon below the menu bar.|
||On the Caller Group page, enter a name for the caller group, and select Save.|
||Select Add Members .|
||On the Find Contacts page, select the applicable tab, depending on whether you want to search the list of users in the Connection directory or in your contacts list. |
You may be able to search for both users and administrator-defined contacts in the Connection directory. Administrator-defined contacts are indicated by an asterisk (*) next to the name in the search results list.
||Fill in the fields, as applicable to your search, and select Find.|
||Check the check box next to the name to add the contact or user to the caller group.|
||Select Add Users or Add Contacts, as applicable. Connection adds the contact to the caller group and returns to the Caller Group page.|
||Repeat Step 4 through Step 8 to add any additional users or contacts.|
||On the Caller Group page, select Save.|