Index A
about
Cisco Unity Connection Serviceability 1-1
Voice Network Map tool 7-1, 8-1
accessing
Cisco Unity Connection Serviceability 1-3
Help 1-4
activating services 5-4
administrator workstations, configuring browsers on 1-2
alarms
configurations 2-2
definitions 2-1
enabling 2-2
overview 2-1
searching for definitions in database 2-1
severity 2-2
viewing definitions 2-2
B
browsers, configuring on administrator workstations 1-2
C
Call Handler Traffic report, description 6-4
Cisco Unified Real-Time Monitoring Tool. See RTMT
configuring
browsers on administrator workstations 1-2
remote access to other Connection locations in a Connection site, for Voice Network Map tool 7-2, 8-2
Control Center
list of services 5-1
using to manage services 5-4
D
database, searching for alarm definitions 2-1
deactivating services 5-4
diagnostic traces, overview 3-1
Dial Plan report, description 6-2
Dial Search Scope report, description 6-2
Distribution Lists report, description 6-3
F
feature services
list of 5-1
starting, stopping, restarting and refreshing 5-4
finding version 1-4
Firefox, configuring on administrator workstations 1-2
functionality in Cisco Unity Connection Serviceability 1-1
G
generating reports 6-5
H
Help, accessing 1-4
I
interface, using 1-4
Internet Explorer, configuring on administrator workstations 1-3
L
log files, configuring for traces 3-2
M
macro traces
enabling 3-9
list of 3-10
Mailbox Store report, description 6-2
managing
ports in a Cisco Unity Connection cluster 4-1
server status in a Cisco Unity Connection cluster 4-1
Message Traffic report, description 6-2
micro traces
enabling 3-2
list of 3-3
O
Outcall Billing Detail report, description 6-4
Outcall Billing Summary report, description 6-4
P
parameters, setting for reports 6-5
Phone Interface Failed Logon report, description 6-1
Port Activity report, description 6-2
ports, managing in a Cisco Unity Connection cluster 4-1
R
refreshing services 5-4
reports
descriptions of 6-1
generating 6-5
setting configuration parameters 6-5
viewing 6-5
RTMT, using to collect and view alarms 2-1
S
server status, managing in a Cisco Unity Connection cluster 4-1
services
activating 5-4
deactivating 5-4
list of 5-1
refreshing 5-4
starting 5-4
stopping 5-4
setting report configuration parameters 6-5
SpeechView Activity Report By User, description 6-4
SpeechView Activity Summary Report, description 6-4
SQL database, searching for alarm definitions 2-1
starting services 5-4
stopping services 5-4
System Configuration report, description 6-4
T
traces
configuring log files 3-2
macro, enabling 3-9
macro, list of 3-10
micro, enabling 3-2
micro, list of 3-3
overview 3-1
Transfer Call Billing report, description 6-3
U
Unused Voicemail Accounts report, description 6-3
User Lockout report, description 6-3
User Message Activity report, description 6-3
User Phone Login and MWI report, description 6-3
Users report, description 6-1
using interface 1-4
V
version, finding 1-4
viewing
replication status information in Voice Network Map tool 7-3, 8-3
reports 6-5
Voice Network Map tool
about 7-1, 8-1
configuring remote access to other Connection locations in a Connection site 7-2, 8-2
viewing replication status information 7-3, 8-3
Index
A
about
Cisco Unity Connection Serviceability 1-1
Voice Network Map tool 7-1, 8-1
accessing
Cisco Unity Connection Serviceability 1-3
Help 1-4
activating services 5-4
administrator workstations, configuring browsers on 1-2
alarms
configurations 2-2
definitions 2-1
enabling 2-2
overview 2-1
searching for definitions in database 2-1
severity 2-2
viewing definitions 2-2
B
browsers, configuring on administrator workstations 1-2
C
Call Handler Traffic report, description 6-4
Cisco Unified Real-Time Monitoring Tool. See RTMT
configuring
browsers on administrator workstations 1-2
remote access to other Connection locations in a Connection site, for Voice Network Map tool 7-2, 8-2
Control Center
list of services 5-1
using to manage services 5-4
D
database, searching for alarm definitions 2-1
deactivating services 5-4
diagnostic traces, overview 3-1
Dial Plan report, description 6-2
Dial Search Scope report, description 6-2
Distribution Lists report, description 6-3
F
feature services
list of 5-1
starting, stopping, restarting and refreshing 5-4
finding version 1-4
Firefox, configuring on administrator workstations 1-2
functionality in Cisco Unity Connection Serviceability 1-1
G
generating reports 6-5
H
Help, accessing 1-4
I
interface, using 1-4
Internet Explorer, configuring on administrator workstations 1-3
L
log files, configuring for traces 3-2
M
macro traces
enabling 3-9
list of 3-10
Mailbox Store report, description 6-2
managing
ports in a Cisco Unity Connection cluster 4-1
server status in a Cisco Unity Connection cluster 4-1
Message Traffic report, description 6-2
micro traces
enabling 3-2
list of 3-3
O
Outcall Billing Detail report, description 6-4
Outcall Billing Summary report, description 6-4
P
parameters, setting for reports 6-5
Phone Interface Failed Logon report, description 6-1
Port Activity report, description 6-2
ports, managing in a Cisco Unity Connection cluster 4-1
R
refreshing services 5-4
reports
descriptions of 6-1
generating 6-5
setting configuration parameters 6-5
viewing 6-5
RTMT, using to collect and view alarms 2-1
S
server status, managing in a Cisco Unity Connection cluster 4-1
services
activating 5-4
deactivating 5-4
list of 5-1
refreshing 5-4
starting 5-4
stopping 5-4
setting report configuration parameters 6-5
SpeechView Activity Report By User, description 6-4
SpeechView Activity Summary Report, description 6-4
SQL database, searching for alarm definitions 2-1
starting services 5-4
stopping services 5-4
System Configuration report, description 6-4
T
traces
configuring log files 3-2
macro, enabling 3-9
macro, list of 3-10
micro, enabling 3-2
micro, list of 3-3
overview 3-1
Transfer Call Billing report, description 6-3
U
Unused Voicemail Accounts report, description 6-3
User Lockout report, description 6-3
User Message Activity report, description 6-3
User Phone Login and MWI report, description 6-3
Users report, description 6-1
using interface 1-4
V
version, finding 1-4
viewing
replication status information in Voice Network Map tool 7-3, 8-3
reports 6-5
Voice Network Map tool
about 7-1, 8-1
configuring remote access to other Connection locations in a Connection site 7-2, 8-2
viewing replication status information 7-3, 8-3