For Cisco Unity Connection Without a Unity Connection Cluster
Revised April 17, 2014
Do the following procedures in the order given.
Note There must be a calling search space that is used by all user phones (directory numbers). Otherwise, the integration will not function correctly. For instructions on setting up a calling search space and assigning user phones to it, see the Cisco Unified CM Help.
To Create the SIP Trunk Security Profile
Step 1 In Cisco Unified CM Administration, on the System menu, select Security > SIP Trunk Security Profile.
Step 2 On the Find and List SIP Trunk Security Profiles page, select Add New.
Step 3 On the SIP Trunk Security Profile Configuration page, under SIP Trunk Security Profile Information, enter the following settings.
Table 6-1 Settings for the SIP Trunk Security Profile Configuration Page
|
|
Name |
Enter Unity Connection SIP Trunk Security Profile or another name. |
Description |
Enter SIP trunk security profile for Cisco Unity Connection or another description. |
Device Security Mode |
If you will not enable Cisco Unified CM authentication and encryption, accept the default of Non Secure. If you will enable Cisco Unified CM authentication or encryption, select Authenticated or Encrypted. Note the following requirements for the Cisco Unified CM server:
- A TFTP server must be configured.
- The Cisco Unified CM server must be configured for security by using the Cisco CTL client. For details, see the “Configuring the Cisco CTL Client” section of the “Configuring the Cisco CTL Client” chapter in the Cisco Unified Communications Manager Security Guide at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/security/8_5_1/secugd/secuauth.html.
- The Device Security Mode setting on the Cisco Unified CM server must match the Security Mode setting on the Cisco Unity Connection server (Authenticated or Encrypted).
|
X.509 Subject Name |
If you will not enable Cisco Unified CM authentication and encryption, leave this field blank. If you will enable Cisco Unified CM authentication and encryption, enter Connection or another name. This name must match the Subject Name field for the SIP certificate on the Cisco Unity Connection server. |
Accept Out-of-Dialog REFER |
Check this check box. |
Accept Unsolicited Notification |
Check this check box. |
Accept Replaces Header |
Check this check box. |
Step 4 Select Save.
To Create the SIP Profile
Step 1 On the Device menu, select Device Settings > SIP Profile.
Step 2 On the Find and List SIP Profiles page, select Find.
Step 3 To the right of the SIP profile that you want to copy, select Copy.
Step 4 On the SIP Profile Configuration page, under SIP Profile Information, enter the following settings.
Table 6-2 Settings for the SIP Profile Configuration Page
|
|
Name |
Enter Unity Connection SIP Profile or another name. |
Description |
Enter SIP profile for Cisco Unity Connection or another description. |
Step 5 If Cisco Unity Connection will use IPv6 or dual-stack IPv4 and IPv6 to communicate with Cisco Unified CM, check the Enable ANAT check box. This step is required to ensure proper handling of callers in an IPv6 or dual-stack environment.
Step 6 Select Save.
To Create the SIP Trunk
Step 1 On the Device menu, select Trunk.
Step 2 On the Find and List Trunks page, select Add New.
Step 3 On the Trunk Configuration page, in the Trunk Type field, select SIP Trunk.
Step 4 In the Device Protocol field, select SIP and select Next.
Step 5 Under Device Information, enter the following settings.
Table 6-3 Settings for Device Information on the Trunk Configuration Page
|
|
Device Name |
Enter Unity_Connection_SIP_Trunk or another name. |
Description |
Enter SIP trunk for Cisco Unity Connection or another description. |
SRTP Allowed |
If you will enable Cisco Unified CM authentication and encryption, check this check box. |
Step 6 If user phones are contained in a calling search space, under Inbound Calls, enter the following settings. Otherwise, continue to Step 7.
Table 6-4 Settings for Inbound Calls on the Trunk Configuration Page
|
|
Calling Search Space |
Select the name of the calling search space that contains the user phones. |
Redirecting Diversion Header Delivery - Inbound |
Check this check box. |
Step 7 If user phones are contained in a calling search space, under Outbound Calls, enter the following settings.
Table 6-5 Settings Outbound Calls on Trunk Configuration Page
|
|
Redirecting Diversion Header Delivery - Outbound |
Check this check box. |
Deliver DN only in connected party |
In outgoing SIP messages, Unity Connection inserts the calling party's directory number in the SIP contact header information. This is the default setting. |
Deliver URI only in connected party |
In outgoing SIP messages, Unity Connection inserts the sending party's directory URI in the SIP contact header. If a directory URI is not available, Unity Connection inserts the directory number instead. |
Deliver URI and DN in connected party |
In outgoing SIP messages, Unity Connection inserts a blended address that includes the calling party's directory URI and directory number in the SIP contact headers. If a directory URI is not available, Unity Connection includes the directory number only. |
Step 8 Under SIP Information, enter the following settings.
Table 6-6 Settings for SIP Information on the Trunk Configuration Page
|
|
Destination Address |
Enter the IP address of the Cisco Unity Connection SIP port to which Cisco Unified CM will connect. |
Destination Address IPv6 |
Enter the IPv6 address of the Cisco Unity Connection SIP port to which Cisco Unified CM will connect. Note IPv6 is supported for SIP integrations between Unity Connection and Cisco Unified CM. |
Destination Port |
We recommend that you accept the default of 5060. |
SIP Trunk Security Profile |
Select the name of the SIP trunk security profile that you created in the To Create the SIP Trunk Security Profile. For example, select “Cisco Unity Connection SIP Trunk Security Profile.” |
Rerouting Calling Search Space |
Select the name of the calling search space that is used by user phones. |
Out-of-Dialog Refer Calling Search Space |
Select the name of the calling search space that is used by user phones. |
SIP Profile |
Select the name of the SIP profile that you created in the To Create the SIP Profile. For example, select “Cisco Unity Connection SIP Profile.” |
Step 9 Adjust any other settings that are needed for your site.
Step 10 Select Save.
To Create a Route Pattern
Step 1 On the Call Routing menu, select Route/Hunt > Route Pattern.
Step 2 On the Find and List Route Patterns page, select Add New.
Step 3 On the Route Pattern Configuration page, enter the following settings.
Table 6-7 Settings for the Route Pattern Configuration Page
|
|
Route Pattern |
Enter the voice mail pilot number for Cisco Unity Connection. |
Gateway/Route List |
Select the name of the SIP trunk that you created in the To Create the SIP Trunk. For example, select “Unity_Connection_SIP_Trunk.” |
Step 4 Select Save.
To Create the Voice Mail Pilot
Step 1 On the Advanced Features menu, select Voice Mail > Voice Mail Pilot.
Step 2 On the Find and List Voice Mail Pilots page, select Add New.
Step 3 On the Voice Mail Pilot Configuration page, enter the following voice mail pilot number settings.
Table 6-8 Settings for the Voice Mail Pilot Configuration Page
|
|
Voice Mail Pilot Number |
Enter the voice mail pilot number that users will dial to listen to their voice messages. This number must match the route pattern that you entered in the To Create a Route Pattern. |
Calling Search Space |
Select the calling search space that includes partitions containing the user phones and the partition that you set up for the voice mail pilot number. |
Description |
Enter Unity Connection Pilot or another description. |
Make This the Default Voice Mail Pilot for the System |
Check this check box. When this check box is checked, this voice mail pilot number replaces the current default pilot number. |
Step 4 Select Save.
To Set Up the Voice Mail Profile
Step 1 On the Advanced Features menu, select Voice Mail > Voice Mail Profile.
Step 2 On the Find and List Voice Mail Profiles page, select Add New.
Step 3 On the Voice Mail Profile Configuration page, enter the following voice mail profile settings.
Table 6-9 Settings for the Voice Mail Profile Configuration Page
|
|
Voice Mail Profile Name |
Enter Unity Connection Profile or another name to identify the voice mail profile. |
Description |
Enter Profile for Cisco Unity Connection or another description. |
Voice Mail Pilot |
Select the voice mail pilot that you defined in the To Create the Voice Mail Pilot. |
Voice Mail Box Mask |
When multitenant services are not enabled on Cisco Unified CM, leave this field blank. When multitenant services are enabled, each tenant uses its own voice mail profile and must create a mask to identify the extensions (directory numbers) in each partition that is shared with other tenants. For example, one tenant can use a mask 972813XXXX, while another tenant can use the mask 214333XXXX. Each tenant also uses its own translation patterns for MWIs. |
Make This the Default Voice Mail Profile for the System |
Check this check box to make this voice mail profile the default. When this check box is checked, this voice mail profile replaces the current default voice mail profile. |
Step 4 Select Save.
To Set Up the Voice Mail Server Service Parameters
Step 1 In Cisco Unified CM Administration, select System > Service Parameters.
Step 2 On the Service Parameters Configuration page, in the Server field, select the name of the Cisco Unified CM server.
Step 3 In the Service list, select Cisco CallManager. The list of parameters appears.
Step 4 Under Clusterwide Parameters (Feature - General), locate the Multiple Tenant MWI Modes parameter.
Step 5 If you use multiple tenant MWI notification, select True.
When this parameter is set to True, Cisco Unified CM uses any configured translation patterns to convert voicemail extensions into directory numbers when turning on or off an MWI.
Step 6 If you changed any settings, select Save. Then shut down and restart the Cisco Unified CM server.
Do the following two procedures only if you want to set up SIP Digest authentication.
If you do not want to set up SIP digest authentication, continue to the “Creating a New Integration with Cisco Unified Communications Manager” section.
(Optional) To Set Up SIP Digest Authentication
Step 1 On the System menu, select Security > SIP Trunk Security Profile.
Step 2 On the Find and List SIP Trunk Security Profiles page, select the SIP trunk security profile that you created in the To Create the SIP Trunk Security Profile.
Step 3 On the SIP Trunk Security Profile Configuration page, check the Enable Digest Authentication check box.
Step 4 Select Save.
(Optional) To Create the Application User
Step 1 On the User Management menu, select Application User.
Step 2 On the Find and List Application Users page, select Add New.
Step 3 On the Application User Configuration page, enter the following settings.
Table 6-10 Settings for the Application User Configuration Page
|
|
User ID |
Enter the application user identification name. Cisco Unified CM does not permit modifying the user ID after it is created. You may use the following special characters: =, +, <, >, #, ;, \,, “”, and blank spaces. |
Password |
Enter the same password that you use for the digest credentials. |
Confirm Password |
Enter the password again. |
Digest Credentials |
Enter the name of the digest credentials. |
Presence Group |
Used with the Presence feature, the application user (for example, IPMASysUser) serves as the watcher because it requests status about the presence entity. If you want the application user to receive the status of the presence entity, make sure that the Application User Presence group is allowed to view the status of the Presence group that is applied to the directory number, as indicated in the Presence Group Configuration window. |
Accept Presence Subscription |
Leave this check box unchecked. |
Accept Out-of-Dialog REFER |
Check this check box. |
Accept Unsolicited Notification |
Check this check box. |
Accept Replaces Header |
Leave this check box unchecked. |
Available Devices |
This list box displays the devices that are available for association with this application user. To associate a device with this application user, select the device and select the Down arrow below this list box. If the device that you want to associate with this application user does not appear in this pane, select one of these buttons to search for other devices:
- Find More Phones —Select this button to find more phones to associate with this application user. The Find and List Phones window appears to enable a phone search.
- Find More Route Points —Select this button to find more phones to associate with this application user. The Find and List CTI Route Points window displays to enable a CTI route point search.
|
Associated CAPF Profiles |
In the Associated CAPF Profile pane, the Instance ID for the Application User CAPF Profile displays if you configured an Application User CAPF Profile for the user. To edit the profile, select the Instance ID; then, select Edit Profile. The Application User CAPF Profile Configuration window appears. |
Groups |
The list box displays the groups to which the application user belongs. |
Roles |
The list box displays the roles that are assigned to the application user. |
Step 4 Select Save.
For Cisco Unity Connection with a Unity Connection Cluster Configured
Do the following procedures in the order given.
Note There must be a calling search space that is used by all user phones (directory numbers). Otherwise, the integration will not function correctly. For instructions on setting up a calling search space and assigning user phones to it, see the Cisco Unified CM Help.
To Create the SIP Trunk Security Profile (for a Cisco Unity Connection Cluster)
Step 1 In Cisco Unified CM Administration, on the System menu, select Security > SIP Trunk Security Profile.
Step 2 On the Find and List SIP Trunk Security Profiles page, select Add New.
Step 3 On the SIP Trunk Security Profile Configuration page, under SIP Trunk Security Profile Information, enter the following settings.
Table 6-11 Settings for the SIP Trunk Security Profile Configuration Page
|
|
Name |
Enter Unity Connection SIP Trunk Security Profile or another name. |
Description |
Enter SIP trunk security profile for Cisco Unity Connection or another description. |
Device Security Mode |
If you will not enable Cisco Unified CM authentication and encryption, accept the default of Non Secure. If you will enable Cisco Unified CM authentication or encryption, select Authenticated or Encrypted. Note the following requirements for the Cisco Unified CM server:
- A TFTP server must be configured.
- The Cisco Unified CM server must be configured for security by using the Cisco CTL client. For details, see the “Configuring the Cisco CTL Client” section of the “Configuring the Cisco CTL Client” chapter in the Cisco Unified Communications Manager Security Guide at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html.
- The Device Security Mode setting on the Cisco Unified CM server must match the Security Mode setting on the Cisco Unity Connection server (Authenticated or Encrypted).
|
X.509 Subject Name |
If you will not enable Cisco Unified CM authentication and encryption, leave this field blank. If you will enable Cisco Unified CM authentication and encryption, enter Connection or another name. This name must match the Subject Name field for the SIP certificate on the Cisco Unity Connection server. |
Accept Out-of-Dialog REFER |
Check this check box. |
Accept Unsolicited Notification |
Check this check box. |
Accept Replaces Header |
Check this check box. |
Step 4 Select Save.
To Create the SIP Profile (for a Cisco Unity Connection Cluster)
Step 1 On the Device menu, select Device Settings > SIP Profile.
Step 2 On the Find and List SIP Profiles page, select Find.
Step 3 To the right of the SIP profile that you want to copy, select Copy.
Step 4 On the SIP Profile Configuration page, under SIP Profile Information, enter the following settings.
Table 6-12 Settings for the SIP Profile Configuration Page
|
|
Name |
Enter Unity Connection SIP Profile or another name. |
Description |
Enter SIP profile for Cisco Unity Connection or another description. |
Step 5 If Cisco Unity Connection will use IPv6 or dual-stack IPv4 and IPv6 to communicate with Cisco Unified CM, check the Enable ANAT check box. This step is required to ensure proper handling of callers in an IPv6 or dual-stack environment.
Step 6 Under Parameters Used in Phone, in the Retry INVITE field, enter a value that is 5 or less.
Step 7 Select Save.
To Create the SIP Trunk (for a Cisco Unity Connection Cluster)
Step 1 On the Device menu, select Trunk.
Step 2 On the Find and List Trunks page, select Add New.
Step 3 On the Trunk Configuration page, in the Trunk Type field, select SIP Trunk.
Step 4 In the Device Protocol field, select SIP and select Next.
Step 5 Under Device Information, enter the following settings.
Table 6-13 Settings for Device Information on the Trunk Configuration Page
|
|
Device Name |
Enter Unity_Connection_SIP_Trunk_1 or another name. |
Description |
Enter SIP trunk 1 for Cisco Unity Connection or another description. |
SRTP Allowed |
If you will enable Cisco Unified CM authentication and encryption, check this check box. |
Step 6 If user phones are contained in a calling search space, under Inbound Calls, enter the following settings. Otherwise, continue to Step 7.
Table 6-14 Settings for Inbound Calls on the Trunk Configuration Page
|
|
Calling Search Space |
Select the name of the calling search space that contains the user phones. |
Redirecting Diversion Header Delivery - Inbound |
Check this check box. |
Step 7 Under Outbound Calls, check the Redirecting Diversion Header Delivery - Outbound check box.
Step 8 Under SIP Information, enter the following settings.
Table 6-15 Settings for SIP Information on the Trunk Configuration Page
|
|
Destination Address |
Enter the IP address of the publisher Cisco Unity Connection server. |
Destination Address IPv6 |
Enter the IPv6 address of the publisher Cisco Unity Connection server. Note IPv6 is supported for SIP integrations between Unity Connection and Cisco Unified CM. |
Destination Port |
We recommend that you accept the default of 5060. |
SIP Trunk Security Profile |
Select the name of the SIP trunk security profile that you created in the To Create the SIP Trunk Security Profile (for a Cisco Unity Connection Cluster). For example, select “Cisco Unity Connection SIP Trunk Security Profile.” |
Rerouting Calling Search Space |
Select the name of the calling search space that is used by user phones. |
Out-of-Dialog Refer Calling Search Space |
Select the name of the calling search space that is used by user phones. |
SIP Profile |
Select the name of the SIP profile that you created in the To Create the SIP Profile (for a Cisco Unity Connection Cluster). For example, select “Cisco Unity Connection SIP Profile.” |
Step 9 Adjust any other settings that are needed for your site.
Step 10 Select Save.
Step 11 Select Add New.
Step 12 On the Trunk Configuration page, in the Trunk Type field, select SIP Trunk.
Step 13 In the Device Protocol field, select SIP and select Next.
Step 14 Under Device Information, enter the following settings.
Table 6-16 Settings for Device Information on the Trunk Configuration Page
|
|
Device Name |
Enter Unity_Connection_SIP_Trunk_2 or another name. |
Description |
Enter SIP trunk 2 for Cisco Unity Connection or another description. |
SRTP Allowed |
If you will enable Cisco Unified CM authentication and encryption, check this check box. |
Step 15 If user phones are contained in a calling search space, under Inbound Calls, enter the following settings. Otherwise, continue to Step 16.
Table 6-17 Settings for Inbound Calls on the Trunk Configuration Page
|
|
Calling Search Space |
Select the name of the calling search space that contains the user phones. |
Redirecting Diversion Header Delivery - Inbound |
Check this check box. |
Step 16 Under Outbound Calls, check the Redirecting Diversion Header Delivery - Outbound check box.
Step 17 Under SIP Information, enter the following settings.
Table 6-18 Settings for SIP Information on the Trunk Configuration Page
|
|
Destination Address |
Enter the IP address of the subscriber Cisco Unity Connection server. |
Destination Address IPv6 |
Enter the IPv6 address of the subscriber Cisco Unity Connection server. Note IPv6 is supported for SIP integrations between Unity Connection and Cisco Unified CM. |
Destination Port |
We recommend that you accept the default of 5060. |
SIP Trunk Security Profile |
Select the name of the SIP trunk security profile that you created in the To Create the SIP Trunk Security Profile (for a Cisco Unity Connection Cluster). For example, select “Cisco Unity Connection SIP Trunk Security Profile.” |
Rerouting Calling Search Space |
Select the name of the calling search space that is used by user phones. |
Out-of-Dialog Refer Calling Search Space |
Select the name of the calling search space that is used by user phones. |
SIP Profile |
Select the name of the SIP profile that you created in the To Create the SIP Profile (for a Cisco Unity Connection Cluster). For example, select “Cisco Unity Connection SIP Profile.” |
Step 18 Adjust any other settings that are needed for your site.
Step 19 Select Save.
To Create a Route Group (for a Cisco Unity Connection Cluster)
Step 1 On the Call Routing menu, select Route/Hunt > Route Group.
Step 2 On the Find and List Route Groups page, select Add New.
Step 3 On the Route Group Configuration page, enter the following settings.
Table 6-19 Settings for the Route Group Configuration Page
|
|
Route Group Name |
Enter SIP_Trunk_Route_Group or another name. |
Distribution Algorithm |
Select Top Down. |
Step 4 Confirm that both SIP trunks appear in the Available Devices field. Otherwise, select Find.
Step 5 Select Add to Route Group.
Step 6 Under Current Route Group Members, confirm that the SIP trunk that connects to the subscriber Cisco Unity Connection server appears first in the list.
You can select the up or down arrows to change the order of the SIP trunks.
Step 7 Select Save.
To Create a Route List (for a Cisco Unity Connection Cluster)
Step 1 On the Call Routing menu, select Route/Hunt > Route List.
Step 2 On the Find and List Route Lists page, select Add New.
Step 3 On the Route List Configuration page, enter the following settings.
Table 6-20 Settings for the Route List Configuration Page
|
|
Name |
Enter SIP_Trunk_Route_List or another name. |
Description |
Enter SIP Trunk Route List or another description. |
Cisco Unified Communications Manager Group |
Select Default. |
Step 4 Select Save.
Step 5 Confirm that the Enable This Route List check box is checked.
Step 6 Under Route List Member Information, select Add Route Group.
Step 7 On the Route List Detail Configuration page, in the Route Group field, select the Route Group that you created in the To Create a Route Group (for a Cisco Unity Connection Cluster) and select Save.
Step 8 When prompted that the route list settings will be saved, select OK.
Step 9 On the Route List Configuration page, select Reset.
Step 10 When prompted to confirm resetting the route list, select Reset.
Step 11 Select Close.
To Create a Route Pattern (for a Cisco Unity Connection Cluster)
Step 1 On the Call Routing menu, select Route/Hunt > Route Pattern.
Step 2 On the Find and List Route Patterns page, select Add New.
Step 3 On the Route Pattern Configuration page, enter the following settings.
Table 6-21 Settings for the Route Pattern Configuration Page
|
|
Route Pattern |
Enter the voice mail pilot number for Cisco Unity Connection. |
Gateway/Route List |
Select the name of the route list that you created in the To Create a Route List (for a Cisco Unity Connection Cluster). For example, select “SIP_Trunk_Route_List.” |
Step 4 Select Save.
To Create the Voice Mail Pilot (for a Cisco Unity Connection Cluster)
Step 1 On the Advanced Features menu, select Voice Mail > Voice Mail Pilot.
Step 2 On the Find and List Voice Mail Pilots page, select Add New.
Step 3 On the Voice Mail Pilot Configuration page, enter the following voice mail pilot number settings.
Table 6-22 Settings for the Voice Mail Pilot Configuration Page
|
|
Voice Mail Pilot Number |
Enter the voice mail pilot number that users will dial to listen to their voice messages. This number must match the route pattern that you entered in the To Create a Route Pattern (for a Cisco Unity Connection Cluster). |
Calling Search Space |
Select the calling search space that includes partitions containing the user phones and the partition that you set up for the voice mail pilot number. |
Description |
Enter Unity Connection Pilot or another description. |
Make This the Default Voice Mail Pilot for the System |
Check this check box. When this check box is checked, this voice mail pilot number replaces the current default pilot number. |
Step 4 Select Save.
To Set Up the Voice Mail Profile (for a Cisco Unity Connection Cluster)
Step 1 On the Advanced Features menu, select Voice Mail > Voice Mail Profile.
Step 2 On the Find and List Voice Mail Profiles page, select Add New.
Step 3 On the Voice Mail Profile Configuration page, enter the following voice mail profile settings.
Table 6-23 Settings for the Voice Mail Profile Configuration Page
|
|
Voice Mail Profile Name |
Enter Unity Connection Profile or another name to identify the voice mail profile. |
Description |
Enter Profile for Cisco Unity Connection or another description. |
Voice Mail Pilot |
Select the voice mail pilot that you defined in the To Create the Voice Mail Pilot (for a Cisco Unity Connection Cluster). |
Voice Mail Box Mask |
When multitenant services are not enabled on Cisco Unified CM, leave this field blank. When multitenant services are enabled, each tenant uses its own voice mail profile and must create a mask to identify the extensions (directory numbers) in each partition that is shared with other tenants. For example, one tenant can use a mask 972813XXXX, while another tenant can use the mask 214333XXXX. Each tenant also uses its own translation patterns for MWIs. |
Make This the Default Voice Mail Profile for the System |
Check this check box to make this voice mail profile the default. When this check box is checked, this voice mail profile replaces the current default voice mail profile. |
Step 4 Select Save.
Do the following two procedures only if you want to set up SIP Digest authentication.
If you do not want to set up SIP digest authentication, continue to the “Creating a New Integration with Cisco Unified Communications Manager” section.
(Optional) To Set Up SIP Digest Authentication (for a Cisco Unity Connection Cluster)
Step 1 On the System menu, select Security > SIP Trunk Security Profile.
Step 2 On the Find and List SIP Trunk Security Profiles page, select the SIP trunk security profile that you created in the To Create the SIP Trunk Security Profile (for a Cisco Unity Connection Cluster).
Step 3 On the SIP Trunk Security Profile Configuration page, check the Enable Digest Authentication check box.
Step 4 Select Save.
(Optional) To Create the Application User (for a Cisco Unity Connection Cluster)
Step 1 On the User Management menu, select Application User.
Step 2 On the Find and List Application Users page, select Add New.
Step 3 On the Application User Configuration page, enter the following settings.
Table 6-24 Settings for the Application User Configuration Page
|
|
User ID |
Enter the application user identification name. Cisco Unified CM does not permit modifying the user ID after it is created. You may use the following special characters: =, +, <, >, #, ;, \,, “”, and blank spaces. |
Password |
Enter the same password that you use for the digest credentials. |
Confirm Password |
Enter the password again. |
Digest Credentials |
Enter the name of the digest credentials. |
Presence Group |
Used with the Presence feature, the application user (for example, IPMASysUser) serves as the watcher because it requests status about the presence entity. If you want the application user to receive the status of the presence entity, make sure that the Application User Presence group is allowed to view the status of the Presence group that is applied to the directory number, as indicated in the Presence Group Configuration window. |
Accept Presence Subscription |
Leave this check box unchecked. |
Accept Out-of-Dialog REFER |
Check this check box. |
Accept Unsolicited Notification |
Check this check box. |
Accept Replaces Header |
Leave this check box unchecked. |
Available Devices |
This list box displays the devices that are available for association with this application user. To associate a device with this application user, select the device and select the Down arrow below this list box. If the device that you want to associate with this application user does not appear in this pane, select one of these buttons to search for other devices:
- Find More Phones —Select this button to find more phones to associate with this application user. The Find and List Phones window appears to enable a phone search.
- Find More Route Points —Select this button to find more phones to associate with this application user. The Find and List CTI Route Points window displays to enable a CTI route point search.
|
Associated CAPF Profiles |
In the Associated CAPF Profile pane, the Instance ID for the Application User CAPF Profile displays if you configured an Application User CAPF Profile for the user. To edit the profile, select the Instance ID; then, select Edit Profile. The Application User CAPF Profile Configuration window appears. |
Groups |
The list box displays the groups to which the application user belongs. |
Roles |
The list box displays the roles that are assigned to the application user. |
Step 4 Select Save.