Telephony Features
The following table lists the supported telephony features. Use Cisco Unified Communications Manager Administration to configure many of these features.
Feature |
Description |
Configuration Reference |
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Audible Message Waiting Indicator |
A stutter tone from the handset or speakerphone indicates that a user has one or more new voice messages on a line.
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For more information, refer to:
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cBarge |
Allows a user to join a nonprivate call on a shared phone line. cBarge adds a user to a call and converts it into a conference, allowing the user and other parties to access conference features. Your ATA supports Barge on a conference bridge. |
For more information, refer to:
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Call forward |
Allows users to redirect incoming calls to another number. Call forward options include Call Forward All, Call Forward Busy, and Call Forward No Answer. |
For more information, refer to:
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Call pickup |
Allows users to redirect a call that is ringing on another phone within their pickup group to their phone. |
For more information, refer to:
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Call waiting |
Indicates (and allows users to answer) an incoming call that rings while on another call. Displays incoming call information on the phone screen. |
For more information, refer to:
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Caller ID |
Displays caller identification such as a phone number, name, or other descriptive text on the phone screen. |
For more information, refer to:
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Conference |
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For more information, refer to:
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Direct transfer |
Allows users to connect two calls to each other (without remaining on the line). |
For more information, refer to:
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Forced authorization codes (FAC) |
Controls the types of calls that certain users can place. |
For more information, refer to:
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Group call pickup |
Allows a user to answer a call that is ringing on a directory number in another group. |
For more information, refer to:
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Hold/Resume |
Allows the user to move a connected call between an active state and a held state.
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For more information, refer to:
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Meet–Me conference |
Allows a user to host a Meet-Me conference in which other participants call a predetermined number at a scheduled time. |
For more information, refer to:
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Message Waiting |
Defines directory numbers for message-waiting on and message-waiting off indicator. A directly connected voice-messaging system uses the specified directory number to set or to clear a message-waiting indication for a particular Cisco Unified IP Phone. |
For more information refer to:
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Music on hold |
Plays music while callers are on hold. |
For more information, refer to:
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Privacy |
Prevents users who share a line from adding themselves to a call. |
For more information refer to:
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Redial |
Allows users to call the most recently dialed phone number by pressing the *# feature code. |
Requires no configuration. |
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Shared line |
Allows a user to have several devices that share the same phone number or allows a user to share a phone number with a coworker. |
For more information, refer to:
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Speed dialing |
Allows users to speed dial a phone number by entering * and an assigned index code (1 to 199) on the phone keypad. Example: Press Users assign index codes on Line configuration from the Cisco Unified Communications Manager Device window. |
For more information, refer to:
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Time Zone Update |
Updates the device with time zone changes. |
For more information, refer to:
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Voice-messaging system |
Enables callers to leave messages if calls are unanswered. |
For more information refer to:
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