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Audible Message Waiting Indicator |
A stutter tone from the handset, headset, or speakerphone indicates that a user has one or more new voice messages on a line. Note The stutter tone is line-specific. You hear it only when using the line with the waiting messages. |
For more information, refer to: •Cisco Unified Communications Manager Administration Guide, Message Waiting Configuration. •Cisco Unified Communications Manager System Guide, Voice Mail Connectivity to Cisco Unified Communications Manager. |
cBarge |
Allows a user to join a non-private call on a shared phone line. cBarge adds a user to a call and converts it into a conference, allowing the user and other parties to access conference features. The phones support Barge on a shared conference bridge. |
For more information, refer to: •Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. •Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. •Cisco Unified Communications Manager Features and Services Guide, Barge and Privacy. |
Call forward |
Allows users to redirect incoming calls to another number. Call forward options include Call Forward All, Call Forward Busy, Call Forward No Answer, and Call Forward No Coverage. |
For more information, refer to: •Cisco Unified Communications Manager Administration Guide, Directory Number Configuration. •Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. |
Call pickup |
Allows users to redirect a call that is ringing on another phone within their pickup group to their phone. You can configure an audio and/or visual alert for the primary line on the phone. This alert notifies the users that a call is ringing in their pickup group. |
For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Call Pickup. |
Call waiting |
Indicates (and allows users to answer) an incoming call that rings while on another call. Displays incoming call information on the phone screen. |
For more information, refer to the Cisco Unified Communications System Guide, Understanding Directory Numbers. |
Caller ID |
Displays caller identification such as a phone number, name, or other descriptive text on the phone screen. |
For more information, refer to: •Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configurations. •Cisco Unified Communications Manager System Guide, Understanding Route Plans. •Cisco Unified Communications Manager Features and Services Guide, Call Display Restrictions. •Cisco Unified Communications Manager Administration Guide, Directory Number Configuration. |
Conference |
•Allows a user to talk simultaneously with multiple parties by calling each participant individually. Conference features include Conference, Join, cBarge, and Meet-Me. •Allows a non-initiator in a standard (ad hoc) conference to add or remove participants; also allows any conference participant to join together two standard conferences on the same line. |
For more information, refer to: •Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. •The service parameter, Advance Adhoc Conference, (disabled by default in Cisco Unified Communications Manager Administration) allows you to enable these features.
Note Be sure to inform your users whether these features are activated.
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Direct transfer |
Allows users to connect two calls to each other (without remaining on the line). |
For more information, refer to the Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. |
Forced authorization codes (FAC) |
Controls the types of calls that certain users can place. Note If you are using this feature, you must disable Enbloc dialing. |
For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Client Matter Codes and Forced Authorization Codes. |
Group call pickup |
Allows a user to answer a call that is ringing on a directory number in another group. |
For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Call Pickup. |
Hold/Resume |
Allows the user to move a connected call between an active state and a held state. Note No support for resuming a call from a shared line party. |
For more information, refer to: Requires no configuration, unless you want to use music on hold. See Music on hold in this table for information. |
Meet-Me conference |
Allows a user to host a Meet-Me conference in which other participants call a predetermined number at a scheduled time. |
For more information refer to Cisco Unified Communications Manager Administration Guide, Meet-Me Number/Pattern Configuration. |
Message Waiting |
Defines directory numbers for message-waiting on and message-waiting off indicator. A directly connected voice-messaging system uses the specified directory number to set or to clear a message-waiting indication for a particular Cisco Unified IP Phone. |
For more information refer to: •Cisco Unified Communications Manager Administration Guide, Message Waiting Configuration. •Cisco Unified Communications Manager System Guide, Voice Mail Connectivity to Cisco Unified Communications Manager. |
Message waiting indicator |
A light on the handset that indicates that a user has one or more new voice messages. |
For more information refer to: •Cisco Unified Communications Manager Administration Guide, Message Waiting Configuration. •Cisco Unified Communications Manager System Guide, Voice Mail Connectivity to Cisco Unified Communications Manager. |
Music on hold |
Plays music while callers are on hold. |
For more information refer to Cisco Unified Communications Manager Features and Services Guide, Music On Hold. |
Privacy |
Prevents users who share a line from adding themselves to a call and from viewing information on their phone screens about the call of the other user. |
For more information refer to: •Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. •Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. •Cisco Unified Communications Manager Features and Services Guide Barge and Privacy. |
Redial |
Allows users to call the most recently dialed phone number by pressing a softkey. |
Requires no configuration. |
Shared line |
Allows a user to have several phones that share the same phone number or allows a user to share a phone number with a coworker. |
For more information refer to the Cisco Unified Communications Manager System Guide, Understanding Directory Numbers. |
Speed dialing |
Allows users to speed dial a phone number by entering an assigned index code (1 to 9) on the phone keypad. Note You can use Speed Dialing while on-hook or off-hook. Users assign index codes from the User Options web pages. |
For more information, refer to: •Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. •Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. |
Time Zone Update |
Updates the IP phone with time zone changes. |
For more information, refer to the Cisco Unified Communications Manager Administration Guide, Date/Time Group Configuration. |
Voice-messaging system |
Enables callers to leave messages if calls are unanswered. |
For more information refer to: •Cisco Unified Communications Manager Administration Guide, Cisco Voice-Mail Port Configuration. •Cisco Unified Communications Manager System Guide, Voice Mail Connectivity to Cisco Unified Communications Manager. |