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Cisco Digital Media Players

Getting Started Guide for Cisco Digital Media Players

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Getting Started Guide for Cisco Digital Media Players

Table Of Contents

Getting Started Guide for Cisco Digital Media Players

Table of Contents

About This Guide

DMP Overview

Cisco DMS Overview

Important Safety Warnings

Plan and Prepare

Check Package Contents

Start to Keep Records Now

Qualify a Location for Setup

Understand the Need for a DHCP Server

Connect Equipment

Physical Interfaces on a DMP Chassis

Connect to a Network

Choose the Network Connection Method

Establish a Wired Network Connection

Work with Displays, Touchscreens, and Projectors

How to Choose Displays (Monitors) That Work Well with DMPs

How to Choose Media Signal Cables

Connect to a Digital Display or Projector

Connect to an Analog Display or Projector

Work Around the Low Signal Quality of Composite Video Cables

Connect to a Touchscreen

Connect to a Power Source

Connect to a 100V-240V AC Socket

Check the LEDs

DMP Management Options

Manage One DMP in Isolation

Centrally Manage Digital Signage Services

Centrally Manage IPTV Services

Centrally Manage Sports and Entertainment Venue Services

SSL Encryption Ciphers

Configure Essential Settings

Log in to DMPDM

Choose and Calibrate a Touchscreen Driver

Configure NTP Settings for Time-Dependent Features, As Needed

Protect Your DMP from Centralized Management by Untrusted DMM Appliances

Configure Your DMP to Trust Only Your DMM Appliance

Manage Passwords

Understand DMP User Accounts and Passwords

Choose Whether to Change Passwords One DMP at a Time

Change DMP Passwords in DMPDM

Change Passwords for Centrally Managed DMPs in Cisco Digital Signs

Enter and Save Your DMP Passwords in Cisco Digital Signs

Configure Video Output

Advanced Network Settings

Establish a Wireless Network Connection (802.11)

Preconfigure Your DMP to Work Without a DHCP Server, As Needed

Change the Splash Screen Duration

Reference

Remote Control Options for DMPs

Learn More About...

Use of Open Source Software in DMP Endpoints and DMPDM


Getting Started Guide for Cisco Digital Media Players


Revised:  December 9, 2009
78-19212-01 (A0)

Tip This information is updated as needed. Its newest and best revision is on Cisco.com.


You can help us to improve.

Please submit review comments from the feedback form that accompanies this communication on Cisco.com.

Table of Contents

About This Guide

DMP Overview

Cisco DMS Overview

Important Safety Warnings

Plan and Prepare

Connect Equipment

DMP Management Options

SSL Encryption Ciphers

Configure Essential Settings

Reference

About This Guide

This guide explains how to set up a DMP 4305G or 4400G to run in your network. It assumes that your DMP uses firmware release 5.2.


Note This firmware is not available for any other DMP model. If you have a DMP 4300G, please see http://www.cisco.com/en/US/prod/collateral/video/ps9339/ps6681/Prod_EoL_C51-451180.html.


DMP Overview

Cisco Digital Media Players (DMPs) are highly reliable, compact, solid-state devices for IP networks. DMPs process high-definition and standard-definition video, multimedia and animations, web pages, and other supported content types for playback. You expose targeted audiences to this programming when you schedule its availability — live or on demand — on a public presentation system that is attached to a DMP. The presentation system might be a display (monitor), touchscreen, video projector, or video wall.

DMPs consume very little power and are designed for fast deployment throughout IP networks of any size, without the burden of high ongoing operational cost. DMPs are compatible with popular systems for networked content distribution, including Cisco Application and Content Networking System (ACNS) and Cisco Wide Area Application Services (WAAS).

Any two DMP models might differ in their features, attributes, strengths, limitations, and general availability. Some DMPs differ from others, for example, in their support for interactivity through touch. To learn what your DMP supports, see its datasheet at http://www.cisco.com/go/dms/dmp/datasheets.

In addition, we design and sell optional accessories for DMPs. You might order handheld remote control units for them or order VESA-compliant mount kits that are helpful in each supported DMP-mounting scenario. Nonetheless, we reserve the right to introduce, redesign, or discontinue any such accessory as needed.

DMPs are a major component of Cisco Digital Media Suite (Cisco DMS) and Cisco StadiumVision, both of which we describe elsewhere in this guide.

DMPDM

Every DMP includes a web-based "craft interface" called Digital Media Player Device Manager, or DMPDM. You can use DMPDM to:

Configure its host DMP during initial setup.

Manage its host DMP in isolation, so that it delivers media to one attached presentation system — such as a display, touchscreen, or projector (or, if you use signal splitters, to multiple presentation systems that are in close proximity to each other and to your one DMP, as with a video wall).

A software user guide for DMPDM is available on Cisco.com. See http://cisco.com/go/dms/dmpdm.

Because DMPDM is limited to the simplest functions and does not scale beyond one DMP, we recommend that you manage all DMPs in your network centrally. DMPs are optimized and certified for use with centralized management solutions that we sell and license separately for a range of specialized uses. To learn about these solutions, see the "DMP Management Options" section.

TVzilla

A Cisco-customized web browser is sometimes preinstalled on DMPs. We call this browser TVzilla. TVzilla uses code from the open source Mozilla project and supports JavaScript. TVzilla can load files of these types but not any other type:

HTML and TXT

GIF, JPEG, and PNG

SWF (Shockwave Flash) — for supported versions, see your DMP datasheet at http://cisco.com/go/dms/dmp/datasheets

You cannot install browser plug-ins or any other software in TVzilla, whether to support additional file types or for any other purpose. No Java Runtime Environment is installed.

Cisco Hinter

A technique called interleaved RTP makes it possible for some centrally managed DMPs to play delay-insensitive unicast MPEG streams through RTSP connections. A streaming server can then transmit this "hinted" video to DMPs on demand. The key advantages of interleaved RTP are that data loss is impossible inside the hinted stream and synchronization of audio to video never suffers, even in high-definition.

Cisco Hinter is software to prepare and stage MPEG files for interleaved RTP transmission through the open source Darwin Streaming Server component on a Cisco Digital Media Manager (DMM) appliance1 . Cisco Hinter versions for Windows and Linux users are freely downloadable from any DMM appliance that is fully licensed for Cisco Digital Signs. To understand Cisco Hinter and Cisco Digital Signs fully, see the DMM user guide on Cisco.com.

1 Thus, this utility and this feature are not available in deployments that use Cisco StadiumVision. There is no DMM appliance in StadiumVision.


Related Topics

Work Around the Low Signal Quality of Composite Video Cables

Cisco DMS Overview

Cisco Digital Media Suite (Cisco DMS) is an ecosystem for networked digital video. It is also the collective name for a broad range of hardware products, software products, and accessories that are sold and licensed separately but work together seamlessly. Cisco DMS is a key component of several Cisco portfolios. To learn about the full range of Cisco DMS products and technologies, see http://cisco.com/go/dms.

Important Safety Warnings


Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Read the installation instructions before connecting the system to the power source. Statement 1004

The device is designed to work with TN power systems. Statement 19

The power supply must be placed indoors. Statement 331

This equipment is intended to be grounded. Ensure that the host is connected to an earth ground during normal use.

When installing the unit, always make the ground connection first and disconnect it last.

Use only the Cisco-supplied combination of power cord, plug, and adapter — if any — that shipped with your DMP, or which you ordered separately. Otherwise, if you use other such supplies, including similar supplies that Cisco might sell for use with similar equipment, you:

  ·    Might damage or destroy data, equipment, or other property.
  ·    Might cause any combination of electrical shock, electrical fire, injury, or loss of life.
  ·    Will void the Cisco warranty for the DMP and any attached LCD Professional Series display.

Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001

This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 120 VAC, 15A U.S. (240 VAC, 10A international)

The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device. Statement 1019

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021

Installation of the equipment must comply with local and national electrical codes. Statement 1074

Ultimate disposal of this product should be handled according to all national laws and regulations.


General Precautions

Observe the following precautions.

Never open the DMP chassis. Only an authorized technician should service its components.

If any of the following conditions occur, unplug the DMP and contact an authorized technician:

The power cable, extension cord, or plug is damaged.

Any foreign object has entered the DMP, either accidentally or deliberately.

The DMP has been exposed to water or any other liquid.

The DMP has been dropped or damaged.

The DMP does not operate correctly when you follow its operating instructions.

Keep your DMP away from radiators and heat sources. Never block its ventilation.

Do not spill anything on your DMP, and never operate it in a wet environment.

Observe extension cord and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.

To help protect your DMP from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptable power supply (UPS).

Position all cables and power cords carefully; route cables and the power cord and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on DMP cables or cords.

Do not modify power cords or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local and national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity might harm sensitive components inside a DMP. To prevent static damage, discharge static electricity from your body before you touch a DMP. You can also take the following steps to prevent damage that might result from electrostatic discharge:

When transporting a DMP, first place it in an antistatic container or packaging.

Do not leave a DMP where other people can handle and possibly damage it.

Take additional care when handling DMPs during cold weather, because heating reduces indoor humidity and increases static electricity.


Plan and Prepare

Check Package Contents

Start to Keep Records Now

Qualify a Location for Setup

Understand the Need for a DHCP Server

Check Package Contents

The shipping container that you received contains your equipment product kit. This kit contains a printed packing list. Compare the packing list to the kit. The packing list tells you how to request a replacement if anything is missing from the kit, is defective, or is damaged.


Note Do not discard or recycle the printed packing list. You will use it.


Start to Keep Records Now

Before you recycle or discard the shipping container that you received, examine it. Then, write down or photograph any important information that is:

Printed directly on the shipping container.

Printed on any material that is affixed or fastened to the shipping container.

This information might help you to obtain warranty service, replacement parts, or technical support if you ever need them.

Qualify a Location for Setup


Tip To understand the supported lengths for different video cable types, see the "Work with Displays, Touchscreens, and Projectors" section.


Install and use this equipment:

Indoors, or outdoors in a covered area.

While using a standard electrical power cord

Closer to an AC electrical outlet (socket) than the length of your DMP power cord.

With standard voltage for your locale, within the range from 100V to 240V.

Table 1 Environmental Tolerance Ranges 

Measurable Condition
Min.
Max

Temperature (Ambient)

Operating —  long-term or short-term

41°F (5°C)

104°F (40°C)

Nonoperating or storage

-4°F (-20°C)

140°F (60°C)


Relative Humidity (Noncondensing; Ambient)

Operating

20 percent

85 percent

Nonoperating or storage

0 percent

95 percent


Altitude (Above sea level)

Operating, nonoperating, and storage

0 ft (0 m)

13,780 ft (4,200 m)


Understand the Need for a DHCP Server

Each new DMP (and each DMP on which you restore factory-default settings) uses DHCP to obtain its first IP address. Therefore, a DHCP server must be reachable from the site where you set up a DMP. After your DMP is fully configured, it can use either static or dynamic IP addressing.

Related Topics

Use a Static IP Address on a Wired Network Connection

Use a Static IP Address on a Wireless Network Connection

Connect Equipment

Physical Interfaces on a DMP Chassis

Connect to a Network

Work with Displays, Touchscreens, and Projectors

Connect to a Power Source

Check the LEDs

Physical Interfaces on a DMP Chassis

Table 2 DMP Interfaces 

Category and Subcategory
Chassis Labels
Instances per DMP Model
DMP 4305G
DMP 4400G

Electrical Power

DC

5V

5V DC

1

0

12V

DC

DC 12V

0

1


Network Connectivity

Wired1

Ethernet

10/100

RJ-45

RJ45

1

0

Gigabit Ethernet2

10/100/1000

RJ-45

RJ45

0

1

Wireless (WiFi)

802.11b/g Antenna

Antenna

0

1


Media Signal

Wired3

Video

HDMI 1.1

1

1

Composite4

CVBS5

1

1

YPbPr6

S-Video

1

1

Audio

RCA

SPDIF

0

1

3.5mm7

Audio

0

1

RCA

Right

1

0

Left

1

0

Infrared Remote Control Signal

3.5mm IR receiver extension

IR Extension

0

1

Wireless

Infrared Remote Control Signal

1

1


Serial (Comm Ports)

Wired

Data

USB 1.0

USB

1

0

USB 2.08

0

2

RS-232 (9-pin to 9-pin)

RS 232

1

1


Human

Device Reset

Recessed Button

Reset

1

1

1 Category 5 or better. Maximum length: 328 ft (100 m). For any distance greater than 165 ft (50 m), we recommend that you use Category 5e or Category 6 certified Ethernet cabling. We do not ship any Ethernet cable with any DMP model. You must obtain this cable separately.

2 Wake-on-LAN.

3 Each video and audio signal cable that we ship with DMPs is 6 ft (approximately 1.83 m) long.

4 See Work Around the Low Signal Quality of Composite Video Cables.

5 The S-Video/YPbPr connector supports Composite CVBS when you add an S-Video-to-Composite adapter.

6 Use an S-Video signal cable with a YPbPr-to-S-Video adapter to transmit and receive YPbPr data signals.

7 Stereo audio output, irrespective of the cable type for video output.

8 Maximum cable length is 15 ft (5 m).


Connect to a Network

Choose the Network Connection Method

Establish a Wired Network Connection

Choose the Network Connection Method

Use a connection method — wired or wireless — that your DMP and your topology both support. To learn which connection methods your DMP supports, see Table 2. Alternatively, if the table does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.

Related Topics

Understand the Need for a DHCP Server

Establish a Wired Network Connection

Use a Static IP Address on a Wired Network Connection

Establish a Wireless Network Connection (802.11)

Use a Static IP Address on a Wireless Network Connection

Establish a Wired Network Connection

Before You Begin

Does a security policy in your network restrict DHCP address assignments to known MAC addresses? If so, locate the MAC address printed on a sticker that is affixed to your DMP. Then, share this address with your security policy administrator.

If your DMP supports wireless networking, consider whether you might prefer to use that method instead of this one.

Procedure


Step 1 Plug one end of a standard Ethernet cable into the corresponding socket on your DMP.

Step 2 Plug the other end of this cable into a network hub, network switch, or router that participates in an IP network that uses DHCP for dynamic address allocation.

Step 3 Stop. You have completed this procedure.


Related Topics

Establish a Wireless Network Connection (802.11)

Work with Displays, Touchscreens, and Projectors

A DMP transmits signals to a public presentation system of some kind, such as a monitor or projector that is connected to the DMP. This presentation system might use projection or display technologies that are analog or digital, and its output fidelity depends in part upon which signal cables (and adapters) connect it to your DMP.

Topics in this section teach you about these presentation systems, signal cables, and adapters.

How to Choose Displays (Monitors) That Work Well with DMPs

How to Choose Media Signal Cables

Connect to a Digital Display or Projector

Connect to an Analog Display or Projector

Connect to a Touchscreen

How to Choose Displays (Monitors) That Work Well with DMPs

We certify that DMPs work as designed with Cisco LCD flat-screen displays, which are engineered for intensive use in public settings. See http://cisco.com/go/dms/lcd.

In most cases, DMPs can use displays that comply with modern, international standards. If you will use a third-party display, we recommend:

Digital, not analog.

High-definition, not standard-definition.

Professional-grade, not consumer-grade. Digital signs and public IPTV installations run many more hours each day than a consumer-grade display is engineered to run. A consumer-grade system is likely to fail years sooner than a professional-grade system would under these circumstances.

LCD, not plasma. Digital signage uses static images more often than it uses full-motion video. Most often, content is web-based or animated in Flash. The nature of these media types means that some pixels are not updated frequently in digital signage. LCDs are less susceptible to burn-in than plasma displays are. Even though image persistence is sometimes a problem on LCD displays, it is almost always self-correcting and is unlikely to occur if you follow manufacturer guidelines for managing your displays correctly.

Built-in support for RS-232 signalling. This recommendation is important in direct proportion to the number of displays that you will manage.

How to Choose Media Signal Cables


Caution Poorly shielded cable can sometimes promote undesired signal leakage (egress), interference from over-the-air signals (ingress), or crosstalk between cables that are in close physical proximity.

Special considerations apply when you obtain a signal cable that is longer or of a different type than cables that we included in your product kit.

Media Signal Cable Length

For DMPs models that support the following signal cable types, the maximum supported lengths are:

Composite — 10 ft (approximately 3 m)

HDMI 1.1 — 16 ft (approximately 5 m)

RCA — 10 ft (approximately 3 m)

S-Video — 10 ft (approximately 3 m)

SPDIF — 10 ft (approximately 3 m)

The best signal cables objectively are those with the lowest signal resistance. Factors that affect signal resistance include wire gauge, cable shielding quality, and cable connector quality. However, the same materials and engineering designs that reduce signal resistance add to the cost of manufacturing. This added cost is passed along to a consumer. So, it is useful to understand when signal resistance is not relevant. Knowing this can help you to manage and reduce expenses without necessarily lowering your standards. The key points to understand are:

High cost is not inevitable.

High cost is not proof of high quality.

Sometimes, high quality (low signal resistance) is irrelevant.

Even mediocre signal cables are sometimes sufficient, and such cables are often very affordable. Figure 1 illustrates the most important factors to consider when you choose signal cables.

Figure 1 Signal Cable Purchasing Factors to Consider

Beyond the general guidelines that Figure 1 illustrates, two additional factors constrain which types of signal cable you can use:

The technology, brand, and model of your display — Check its product documentation to understand its compatibility with various signal cable types.

The DMP model — Table 2 states which physical interfaces are available on various DMP model chassis. (Alternatively, if the table does not describe your DMP model, see its datasheet at http://www.cisco.com/go/dms/dmp/datasheets.) Your packing list states which signal cables Cisco planned to ship with your DMP.

Related Topics

Connect to a Digital Display or Projector

Connect to an Analog Display or Projector

Connect to a Digital Display or Projector

With most modern, digital presentation systems, you can use an HDMI cable for both video and audio.

Other such systems might not connect until you combine the HDMI cable with an HDMI-to-DVI adapter for video. However, DVI does not support the transmission of audio signals. In this case, you can use the provided audio cable for audio.

Is your display a touchscreen? If so, this section does not apply to you. Instead, see the "Connect to a Touchscreen" section.

Is your display a Cisco LCD 110 Pro 52S or a Cisco LCD 100 Pro 40N? If so, a feature of Cisco Digital Signs software can detect automatically when your display is turned On or Off. To connect one of these models to your DMP, you must use an RS-232 serial cable in addition to the video signal cable.


Tip To learn about this feature, see on Cisco.com the Cisco Digital Signs documentation about how to centrally manage presentation systems that are attached to DMPs in your network.


Related Topics

Use an HDMI Connection

Use a Connection that Combines HDMI with DVI

Connect to a Touchscreen

Use an HDMI Connection

Procedure


Step 1 Connect the HDMI cable to the HDMI interface on the back panel of your DMP.

Step 2 Connect the other end of the cable to your presentation system.

Step 3 Turn On the presentation system.

Step 4 Stop. You have completed this procedure.


Related Topics

Use a Connection that Combines HDMI with DVI

Use a Connection that Combines HDMI with DVI

HDMI and DVI differ in their support for audio signals and use connectors that are shaped differently, but otherwise are identical. Thus, an adapter can help you to connect to your DMP any presentation system that supports DVI but not HDMI. When you do this, however, you must also use a separate signal cable to transmit audio signals, or there will not be any audio.

Before You Begin

Obtain an HDMI-to-DVI adapter.

Procedure


Step 1 Make connections for video:

a. Connect the HDMI cable to the HDMI interface on the back panel of your DMP.

b. Fasten an HDMI-to-DVI adapter to the free end of the cable.

c. Connect the free end of the DVI adapter to the corresponding interface on your presentation system.

Step 2 Make connections for audio:

a. Plug the 3.5mm audio jack into the Audio interface on the back panel of your DMP.

b. Connect the other end of the audio cable to the corresponding interface on your presentation system.

Step 3 If the presentation system is not already turned on, turn it On now.

Step 4 Stop. You have completed this procedure.


Related Topics

Use an HDMI Connection

Connect to an Analog Display or Projector


Tip Although DMPs support connections to analog presentation systems, we recommend strongly that you use digital systems whenever possible.


Procedure


Step 1 Make connections for video:

a. Plug one yellow jack from the RCA video cable into the CVBS interface on the back panel of your DMP.

b. Connect the free end of this cable to the corresponding interface on your presentation system.

Step 2 Make connections for audio:

a. Plug the 3mm jack on the RCA audio cable into the AUDIO interface on the back panel of your DMP.

b. Connect the free end of this cable to the corresponding interface on your presentation system.

Step 3 If the presentation system is not already turned on, turn it On now.

Step 4 Stop. You have completed this procedure.


Related Topics

Work Around the Low Signal Quality of Composite Video Cables

Work Around the Low Signal Quality of Composite Video Cables


Note Image quality suffers in visual media when the signals that describe them are transmitted through a composite cable. When you use a composite cable and your DMP shows any web-based media, small text might be difficult to read in TVzilla. To work around this limitation, you can lower the browser resolution setting in DMPDM.


Related Topics

TVzilla

Connect to an Analog Display or Projector

Connect to a Touchscreen

DMP connections to a touchscreen are mostly the same as for other digital displays. However, touchscreens employ a special cable that supports interactivity through touch. This might be either an RS-232 serial cable or a USB cable, depending on the touchscreen model. Although some models support both of these cable types for interactivity, you can use only one of them at a time.


Tip Some touchscreens work as designed only after they are calibrated manually. If your touchscreen is one of these, its calibration occurs during a later stage of DMP setup. The list of related topics for this procedure states where you can learn about calibration.


Before You Begin

Verify that your DMP model supports touchscreen technologies and that we support the touchscreen brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility.

Check the documentation for your touchscreen to learn if it requires a serial connection or a USB connection to your DMP, or if it supports both of these connection types.

Procedure


Step 1 Connect an HDMI cable to the HDMI interface on the back panel of your DMP.

Step 2 Connect the other end to your touchscreen.

OR

If your touchscreen supports DVI connections and not HDMI connections:

Fasten an HDMI-to-DVI adapter to the free end of the cable.

Connect the free end of the DVI adapter to the corresponding interface on your touchscreen.


Tip You can use an HDMI splitter or other supported method to attach multiple presentation systems to your DMP, but only one of these systems can be a touchscreen.


Step 3 Do only one of the following:

Connect a USB cable to the USB interface on the back panel of your DMP. Then, connect the other end to your touchscreen.

If your DMP model has only one USB connector, you might prefer to connect an external hard drive there for added local storage. In this case, an RS-232 serial cable would be the better choice for connecting a touchscreen to your DMP.

Connect an RS-232 serial cable to the RS232 interface on the back panel of your DMP. Then, connect the other end to your touchscreen.

Step 4 Turn On the touchscreen.

A message might appear on the touchscreen, to inform you that it must download a characterization file. This happens only if your touchscreen uses technologies from Elo TouchSystems and if you have never turned it On previously (or after its CF card is reformatted). When you see this message, please disregard it. The touchscreen will obtain its characterization file automatically during a later stage of DMP setup.


Tip When you turn On a touchscreen that was calibrated previously, it might sometimes appear not to have been calibrated. If this happens to you, unplug the serial cable or the USB cable that connects this touchscreen to your DMP, and then plug that cable back in again.


Step 5 Stop. You have completed this procedure.


Connect to a Power Source

DMPs use electrical power to run. Your DMP model and geographic locale might both affect which power plug your DMP uses.

.

Table 3 Power Cord Options 

Locale
Standard
Plug Type
  ·     Australia
  ·     New Zealand

SAA/3

AS/NZS 3112-1993

  ·     European Union (except Italy)
  ·     Argentina
  ·     Brazil

CEE 7/7

VIIG

  ·     Japan

JIS C8303 (NEMA 5-15P)

JIS 38303

  ·     North America
  ·     Central America
  ·     Columbia
  ·     Ecuador

NEMA 5-15P

CS22.2, No.42

  ·     United Kingdom

BS89/13


Related Topics

Connect to a 100V-240V AC Socket

Connect to a 100V-240V AC Socket

Before You Begin

Did your Cisco equipment ship with a power cord and AC adapter? Some equipment might not. Your packing list states which supplies Cisco planned to ship. (Alternatively, you might have purchased a Cisco power cord and AC adapter as accessories for your equipment.)

To learn which Cisco power cords and AC adapters are compatible with your DMP, see its datasheet at http://www.cisco.com/go/dms/dmp/datasheets.

Procedure


Step 1 Connect the DMP power cable to the AC adapter.

Step 2 Connect the DC barrel connector to the 12V DC power supply on the DMP chassis.

Step 3 Connect to an AC electrical outlet that you know is grounded, and that uses the correct voltage level for your locale. Supported levels range from 100V to 240V.

To protect your DMP from electrical surges, we recommend that you use a surge protector or an uninterruptable power supply from a reputable manufacturer.

Step 4 Stop. You have completed this procedure.


Check the LEDs

The DMP chassis contains a green LED and a red LED. After your DMP is attached to its AC power source, you should see light from both LEDs through the DMP front grille. The LEDs tell you when your DMP has power and when it has an IP address. To work as designed, it must have both.

Table 4 Troubleshooting the LEDs 

LED Status
Troubleshooting Notes
Green
Red

On

On

Your DMP is connected to its power source and is receiving electrical power. However, it has not yet obtained an IP address to use. Your DMP should obtain its IP address within 2 minutes. If the red LED persists:

For a wired network connection — Are both ends of the Ethernet cable plugged in?

For a wireless network connection — Is the wireless network active?

Does restarting your DMP resolve this problem?

If any IP address was in effect previously for your DMP, can you ping that IP address? If you do not remember what the address was, there are ways to obtain it. Turn On a presentation system that is connected to your DMP and is configured or calibrated as necessary, and then try one of these methods.

Press Show IP on the handheld remote control unit for your DMP. Write down the IP address that the presentation system shows to you. (Remote controls for DMPs are sold separately.)

Restart the DMP. If its splash screen is configured in DMPDM to persist for any visible duration, write down the IP address that the splash screen shows to you.

If your DMP uses dynamic IP addresses that it receives from a DHCP server:

Has anything disrupted network traffic flow between your DMP and its DHCP server?

Is the DHCP server turned On and working correctly?

Does the DHCP server issue IP address leases that expire?

On

Off

Your DMP is connected to its power source and is receiving electrical power. Furthermore, it has obtained and is now using an IP address.

Off

Off

Your DMP does not have any electrical power and, thus, cannot obtain or use any IP address. Check that:

You are not experiencing a local or regional power outage.

All connectors are seated firmly.

Cords, plugs, adapters, and sockets do not show any signs of physical damage.

No one used software or sent commands to turn your DMP Off.

Blinking

Infrared signal interference has affected your DMP. Investigate the source of this interference. Shield or move equipment as necessary to restore normal operation.


DMP Management Options

An organization might buy and use one DMP in isolation but this is rarely the case. Almost every DMP is part of a network that includes many other DMPs. The ideal DMP management system (or combination of systems) for any particular organization depends on how many DMPs it has and how it plans to use them. Beyond this, a management system might impose its own installation and setup requirements for DMPs. To understand any such requirements, see the documentation on Cisco.com.

Topics in this section describe Cisco products to manage DMPs in various settings.

Manage One DMP in Isolation

Centrally Manage Digital Signage Services

Centrally Manage IPTV Services

Centrally Manage Sports and Entertainment Venue Services

Manage One DMP in Isolation

See DMPDM.

Centrally Manage Digital Signage Services

Cisco Digital Signs provides a flexible environment in which to create and centrally manage a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional series.

Simple but powerful design and publishing features in Digital Signs help you to create media libraries, employ networked content distribution, schedule playback for programming, and prepare reports to prove that playback occurred.

Life-saving features support public emergency preparedness and response.

Purely administrative features include those to:

Define and issue remote commands to DMPs and their attached presentation systems.

Poll the current and historical status of DMPs and their attached presentation systems.

Adjust the resolution, brightness, contrast, and related settings for presentation systems.

Commonly popular DMP deployment sites under Digital Signs include lobbies, classrooms, showrooms, service counters, exhibit halls, dining halls, waiting rooms, and offices. Used well, Digital Signs can help your organization to enhance customer experience, educate students, and entertain patrons.

Centrally Manage IPTV Services

Cisco Cast features help your organization to deliver video-on-demand and live broadcast TV channels over a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional series.

Search the interactive on-screen menus and program guides.

Show live or on-demand:

news

financial information

sales and marketing messages

educational or instructional media

corporate communications

entertainment

any other video asset that is suitable for your purpose

Alternatively, hospitality and healthcare providers might use Cisco Cast features to support in-room IPTV.

Centrally Manage Sports and Entertainment Venue Services

Cisco StadiumVision is an advanced solution for centralized IPTV video content management and delivery. StadiumVision:

Integrates video from multiple sources — in Standard Definition (SD), High Definition (HD), or both.

Automates video delivery in stadiums, arenas, and similar venues.

Platform services software and control panels help you to manage a network of DMPs. Combined with Cisco video acquisition infrastructure at the head-end, these DMPs use the existing video displays in your venue to enhance patron enjoyment of live events and deliver in-house advertising. Your deployment can leverage the displays in bleachers (terraces), restaurants, clubs, and luxury suites to deliver a range of uniquely interactive messages automatically to patrons in various areas.

With StadiumVision, you can add, organize, combine, and deliver any supported combination of in-house programming and external network channels for playback to your patrons.

SSL Encryption Ciphers

DMPs support the following SSL ciphers in HTTPS connections.

ADH-AES128-SHA

ADH-AES256-SHA

ADH-DES-CBC3-SHA

AES128-SHA

AES256-SHA

DES-CBC-MD5

DES-CBC-SHA

DES-CBC3-MD5

DES-CBC3-SHA

DHE-DSS-AES128-SHA

DHE-DSS-AES256-SHA

DHE-RSA-AES128-SHA

DHE-RSA-AES256-SHA

EDH-DSS-DES-CBC-SHA

EDH-DSS-DES-CBC3-SHA

EDH-RSA-DES-CBC-SHA

EDH-RSA-DES-CBC3-SHA

EXP-DES-CBC-SHA

EXP-EDH-RSA-DES-CBC-SHA

EXP-RC2-CBC-MD5

EXP-RC4-MD5

IDEA-CBC-MD5

IDEA-CBC-SHA

RC2-CBC-MD5

RC4-MD5

RC4-SHA


Configure Essential Settings

Log in to DMPDM

Choose and Calibrate a Touchscreen Driver

Configure NTP Settings for Time-Dependent Features, As Needed

Protect Your DMP from Centralized Management by Untrusted DMM Appliances

Configure Your DMP to Trust Only Your DMM Appliance

Manage Passwords

Configure Video Output

Advanced Network Settings

Change the Splash Screen Duration

Log in to DMPDM

Before You Begin

This procedure assumes that you connected your DMP to its presentation system, and now they are turned On.

Procedure


Step 1 While your presentation system shows the Cisco logo and shows an IP address for your DMP, write down the IP address.


Tip Later, you can change how long this splash screen is visible during startup. See Change the Splash Screen Duration.


Step 2 Using HTTPS as the connection protocol, point your browser to the IP address that you wrote down.

The connection fails when you use HTTP instead of HTTPS. This failure occurs by design, to support  security in your network.

The first time that you start DMPDM on any new DMP (or any DMP on which you restore factory-default settings), it prompts you immediately to change its factory-defined password.

Step 3 Do one of the following:

When DMPDM prompts you to change its master password, do so and then click Activate. You must use a strong password, which:

Contains at least eight characters.

Combines uppercase and lowercase letters with numerals.


Note Special characters, including exclamation points (!), question marks (?), ampersands (&), at signs (@), and asterisks (*) are forbidden in DMP passwords. (CSCsq41233; CSCsw47873; CSCub67295)


When DMPDM prompts you to log in, use the login name admin in combination with whichever master password you saved most recently.

Step 4 Stop. Remain logged in. You have completed this procedure.


Where to Go Next

Protect your DMP from unauthorized management.

Configure centralized management if you will use it.

Related Topics

Protect Your DMP from Centralized Management by Untrusted DMM Appliances

Choose and Calibrate a Touchscreen Driver

This procedure applies to you only if your DMP supports interactivity through touch and your presentation system is a touchscreen. Furthermore, it assumes that you completed the "Connect to a Touchscreen" section.

Before You Begin

Verify that your DMP model supports touchscreen technologies and that we support the touchscreen brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility.

Log in to DMPDM.

Procedure


Step 1 If your touchscreen shows a message that says it must download a touchscreen characterization file:

Do not disturb or interrupt this process. It occurs only once, automatically.

The process takes approximately 10 minutes to finish. When it is finished, your touchscreen will clear the message automatically.

Stop. You have completed this procedure and there is no need to perform any of its other steps.

Step 2 Because some touchscreen drivers cannot be calibrated on a DMP while it is playing video, use DMPDM to stop all videos.

a. Click Video Multicast in the Display Actions list, and then click Stop.

b. Click Media URL in the Display Actions list, and then click Stop.

Step 3 Choose the browser rotation angle for your touchscreen.

Supported rotation angles are 0°, 90°, 180°, and 270°.

a. Click Browser in the Settings list.

b. Choose an option from the Screen Rotation Angle (clockwise) list, and then click Apply.

c. Click Save Configuration in the Administration list, and then click Save.

d. Click Restart DMP in the Administration list, and then click Restart.

Step 4 After your DMP restarts, log in again to DMPDM.

Step 5 Click Touch Screens in the Settings list.


Tip If you do not see this option in DMPDM, your DMP might not support this feature. If you believe that its hardware design allows for the possibility of such support, check whether any firmware upgrade is available for your DMP that adds support for this feature:

  ·    Cisco DMS release notes — http://cisco.com/go/dms/releasenotes.
  ·    Cisco DMS compatibility information — http://cisco.com/go/dms/compatibility.

If such firmware is available, obtain it and then complete the DMP firmware upgrade procedure in the DMPDM user guide at http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service contract might limit:

  ·    Which upgrades are available to you.
  ·    Where and how you obtain upgrades.
  ·    Whether you must pay anything to obtain upgrades.

To learn about Cisco service contracts, see http://cisco.com/go/cscc.


a. Check the Currently Loaded Driver row to see which touchscreen driver, if any, is active on your DMP.

The driver might be 3M, Zytronic, Elo, GeneralTouch, or possibly something else. As we test various drivers, we might update this list between any two DMPDM releases.

Your DMP must use a driver that is compatible with your touchscreen.

b. If the active driver is not compatible with your touchscreen, choose the compatible driver from the Choose Touch Screen to Activate list.

c. Click Apply.

d. Click Save Configuration in the Administration list, and then click Save.

e. Click Restart DMP in the Administration list, and then click Restart.


Tip The Elo and GeneralTouch drivers are self-calibrating.


Step 6 If you chose 3M, Zytronic, or another driver that must be calibrated manually:

a. After your DMP has restarted, log in again to DMPDM.

b. Click Touch Screens in the Settings list.

c. Click Calibrate <driver_nameScreen, where driver_name is the name of the driver that you chose.

When messages appear on the touchscreen surface that prompt you to touch the surface in various places, follow the prompts exactly. For example, the calibration utility might prompt you to touch exactly five areas or exactly nine areas.

If you do not complete this exercise within the brief period that is allotted for it, the calibration utility times out automatically.

Repeat these steps for manual calibration if the driver utility times out before you can calibrate your driver.


Note You must repeat the calibration whenever you:

Rotate a touchscreen or change its resolution.

Replace a touchscreen.


Step 7 Stop. You have completed this procedure.


Related Topics

Connect to a Touchscreen

Configure NTP Settings for Time-Dependent Features, As Needed

IP-enabled devices including DMPs can use network time protocol (NTP) to synchronize themselves with radio and atomic clocks located on the Internet. Thus, the accuracy of their local time-keeping is ensured. NTP can synchronize distributed clocks within milliseconds over long time periods. You must configure NTP settings on any DMP through which you will provide:

IPTV services with Cisco Cast.

Proof-of-play services with Cisco Digital Signs.

Any other service that is dependent upon accurate Start and Stop times.

Before You Begin

Log in to DMPDM.

Procedure


Step 1 Click NTP in the Settings list.

Step 2 Choose On from the Enable NTP Service list.

Step 3 Use the fields marked Hostname 1, Hostname 2, and Hostname 3 to specify which NTP servers your DMP should use.

Hostname 1 — Enter the DNS-resolvable name of the network time server to use by default.


Note We recommend that you set the default NTP hostname to pool.ntp.org.


(Optional) Hostname 2 — Enter the DNS-resolvable name of a network time server to use whenever Hostname 1 is not available.

(Optional) Hostname 3 — Enter the DNS-resolvable name of a network time server to use whenever Hostname 2 is not available.

Step 4 Choose from the Time Zone list the time zone that is correct and local for your DMP at its location.

Step 5 Enter in the Refresh Interval field the maximum number of milliseconds that are permitted to elapse before your DMP retrieves a fresh time stamp from its NTP server. The factory-default maximum is 17 ms.

Step 6 Click Apply to confirm and implement your choices.

Your entries are recorded to volatile memory and take effect until you change them or restart your DMP.

Step 7 Click Save Configuration in the Administration list, and then click Save.

Your entries take effect permanently and will persist even after your DMP restarts.

Step 8 Stop. You have completed this procedure.


Related Topics

Log in to DMPDM

Protect Your DMP from Centralized Management by Untrusted DMM Appliances


Caution To stop untrusted instances of Cisco Digital Signs from being able to seize control of your DMPs, configure your network firewall to restrict which devices can communicate with a DMP over TCP port 7777.

The one, correct device to trust is the DMM appliance on which your fully licensed copy of Cisco Digital Signs is installed.

If you do not know how to work with access control lists, ask the security policy administrator for your network or see the manufacturer documentation for your firewall.

Configure Your DMP to Trust Only Your DMM Appliance

If you use Cisco Digital Signs to manage a network of DMPs centrally, you must configure your DMP to secure and trust its communication with Cisco Digital Signs.

Before You Begin

Protect your DMP from centralized management by untrusted appliances.

Log in to DMPDM.

Procedure


Step 1 Click Centralized Management in the Settings list.

Step 2 Enter in the Digital Signs Server Timeout (sec) field or the DMM-DSM Server Timeout field the maximum number of seconds that your DMP should wait for a response from the trusted DMM appliance. (This is the appliance that serves Cisco Digital Signs.)

Step 3 Enter the routable DMM appliance IP address or DNS-resolvable hostname in the DMM Appliance IP Address field.


Note If Cisco Digital Signs has autodiscovered your new DMP, the DMM Appliance IP Address field might already be populated with the correct information for your DMM appliance.


Step 4 Click Apply to confirm and implement your choices.

Your entries are recorded to volatile memory and take effect until you change them or restart your DMP.

Step 5 Click Save Configuration in the Administration list, and then click Save.

Your entries take effect permanently and will persist even after your DMP restarts.


Note Your DMM appliance and your DMP use HTTPS to communicate securely over TCP port 7777 when centralized management is enabled.


Step 6 Stop. You have completed this procedure.


Related Topics

Protect Your DMP from Centralized Management by Untrusted DMM Appliances

Log in to DMPDM

Manage Passwords

Understand DMP User Accounts and Passwords

Choose Whether to Change Passwords One DMP at a Time

Change DMP Passwords in DMPDM

Change Passwords for Centrally Managed DMPs in Cisco Digital Signs

Enter and Save Your DMP Passwords in Cisco Digital Signs

Understand DMP User Accounts and Passwords

You use the Web Account when you log in to DMPDM itself.

In contrast, the Service Account is a user account with FTP login privileges, and is available only on DMPs whose FTP service is enabled.


Note Unless or until you change these passwords individually, they are both identical to the master password that you configured in the "Log in to DMPDM" section. You can change them if they should differ. However, they will become identical again in the future if you change the master password.


Related Topics

Choose Whether to Change Passwords One DMP at a Time

Change DMP Passwords in DMPDM

Change Passwords for Centrally Managed DMPs in Cisco Digital Signs

Choose Whether to Change Passwords One DMP at a Time

Scenario
Best Practice

You have very few DMPs and will manage each of them in isolation.

Use DMPDM to change their DMP Web Account and DMP Service Account passwords one at a time, manually.

You have many DMPs and will manage them centrally.

Use the fully licensed Cisco Digital Signs software on your Digital Media Manager appliance to change both passwords globally for all of the DMPs that you have added to a DMP group.

Note Before you can manage any DMP centrally, you must configure it to support centralized management.


Related Topics

Change DMP Passwords in DMPDM

Configure Your DMP to Trust Only Your DMM Appliance

Change Passwords for Centrally Managed DMPs in Cisco Digital Signs

Change DMP Passwords in DMPDM

You can use DMPDM to change the DMP Web Account password and Service Account password on one DMP.


Note Unless or until you change these passwords individually, they are both identical to the master password that you configured in the "Log in to DMPDM" section. You can change them if they should differ. However, they will become identical again in the future if you change the master password.


Before You Begin

Log in to DMPDM.

Procedure


Step 1 Change the Web Account password:

a. Click DMP Web Account in the Administration list.

b. Enter your new password in the Password field and again in the Repeat Password field.

c. Click Apply.

d. Click Save Configuration in the Administration list, and then click Save.

e. Click Restart DMP in the Administration list, and then click Restart.


Note Because you changed the password, your trusted DMM appliance — if any — is prevented temporarily from communicating with this DMP.


Step 2 Change the DMP Service Account password:

a. Click DMP Service Account in the Administration list.

b. Enter your new password in the Password field and again in the Repeat Password field.

c. Click Apply.

d. Click Save Configuration in the Administration list, and then click Save.

Step 3 (Optional) If your DMP is managed centrally, repeat Step 3 in the "Configure Your DMP to Trust Only Your DMM Appliance" section.

Step 4 Stop. You have completed this procedure.


Proper communication is restored between your DMP and your trusted DMM appliance.

Change Passwords for Centrally Managed DMPs in Cisco Digital Signs

All DMPs that you manage centrally must share:

Identical user credentials for their DMP Web Account.

Identical user credentials for their DMP Service Account.


Note Unless or until you change these passwords individually, they are both identical to the master password that you configured in the "Log in to DMPDM" section. You can change them if they should differ. However, they will become identical again in the future if you change the master password.


Topics in this section explain how you can use Cisco Digital Signs to change either of these passwords simultaneously on DMPs all throughout your network.

URI Encoding Syntax

Change the Web Account Password for Centrally Managed DMPs

Change the Service Account (FTP/SFTP) Password for Centrally Managed DMPs

URI Encoding Syntax

When you enter the text string in Cisco Digital Signs to change a DMP password, that string must use the correct syntax for URI encoding.

You must enter a plus sign (+) instead of a space wherever the value for a queryable object should contain a space. For example, if the queryable object is "user" and its value is "John Smith," you would enter "user=John+Smith" in your string.

If any values in the string should contain an actual plus sign, you must encode the plus sign explicitly as %2B.

Exclamation points (!), question marks (?), ampersands (&), and asterisks (*) are forbidden in values.


Tip To thoroughly understand URI encoding and syntax, see RFC 1630 at http://tools.ietf.org/html/rfc1630.


Change the Web Account Password for Centrally Managed DMPs


NoteThis procedure assumes that you manage your DMPs centrally. Furthermore, it assumes that you use Cisco Digital Signs and not Cisco StadiumVision for this purpose.

Unless or until you change this password individually, it is identical to the master password that you configured in the "Log in to DMPDM" section. You can change this one if it should differ. However, they will become identical again in the future if you change the master password.


Before You Begin

Complete the "Configure Your DMP to Trust Only Your DMM Appliance" section.

Check that you have installed the license to use Cisco Digital Signs on your DMM appliance.

Log in to the instance of Cisco Digital Signs that is licensed to run on your DMM appliance, and verify that your user account permissions there allow you to manage DMPs.

Procedure


Step 1 Choose Digital Media Players > Advanced Tasks > System Tasks, and then click the blank page icon to create a new system task.

Step 2 Enter a name and description for the new task, and then choose Set from the Request Type list.

Step 3 In the Request text box, use the correct syntax for URI encoding and enter init.WEB_password=new_password, where new_password is exactly the password that you want to assign to the DMP Web Account user.

Step 4 Click Submit to save the task and make it available to use.

Step 5 Send the password-changing instruction simultaneously to multiple DMPs in your network.

a. Choose Schedules > Play Now.

b. Choose a group from the DMP Groups object selector.

c. Check the check box for each DMP where the DMP Web Account password should change.

d. Choose from the Select an Event Type list the system task that you named in Step 2.

e. Click Submit.

Step 6 Stop. You have completed this procedure.


Change the Service Account (FTP/SFTP) Password for Centrally Managed DMPs


NoteThis procedure assumes that you manage your DMPs centrally. Furthermore, it assumes that you use Cisco Digital Signs and not Cisco StadiumVision for this purpose.

Unless or until you change this password individually, it is identical to the master password that you configured in the "Log in to DMPDM" section. You can change this one if it should differ. However, they will become identical again in the future if you change the master password.


Before You Begin

Complete the "Configure Your DMP to Trust Only Your DMM Appliance" section.

Check that you have installed the license to use Cisco Digital Signs on your DMM appliance.

Log in to the instance of Cisco Digital Signs that is licensed to run on your DMM appliance, and verify that your user account permissions there allow you to manage DMPs.

Procedure


Step 1 Choose Digital Media Players > Advanced Tasks > System Tasks, and then click the blank page icon to create a new system task.

Step 2 Enter a name and description for the new task, and then choose Set from the Request Type list.

Step 3 In the Request text box, use the correct syntax for URI encoding and enter init.FTP_password=new_password, where new_password is exactly the password that you want to assign to the DMP Service Account user.

Step 4 Click Submit to save the task and make it available to use.

Step 5 Send the password changing instruction simultaneously to multiple DMPs in your network.

a. Choose Schedules > Play Now.

b. Choose a group from the DMP Groups object selector.

c. Check the check box for each DMP where the DMP Service Account password should change.

d. Choose from the Select an Event Type list the system task that you named in Step 2.

e. Click Submit.

Step 6 Stop. You have completed this procedure.


Enter and Save Your DMP Passwords in Cisco Digital Signs

Tell Cisco Digital Signs what user credentials to use when it manages your DMPs centrally.


Note This procedure assumes that you manage your DMPs centrally. Furthermore, it assumes that you use Cisco Digital Signs and not Cisco StadiumVision for this purpose.


Before You Begin

Complete the "Configure Your DMP to Trust Only Your DMM Appliance" section.

Check that you have installed the license to use Cisco Digital Signs on your DMM appliance. (You use DMS-Admin to install such licenses and to learn which features you have licensed.)

Log in to the instance of Cisco Digital Signs that is licensed to run on your DMM appliance, and verify that your user account permissions there allow you to manage DMPs.

Verify that your DMPs all use identical credentials, as explained in the "Understand DMP User Accounts and Passwords" section.

Procedure


Step 1 Choose Settings > Server Settings.

Step 2 Enter the required values:

Servlet Server Address — If you have not already done so, enter the DNS-resolvable hostname and domain for the appliance that is serving Cisco Digital Signs, such as dmm.example.com.

DMP User Name — Enter admin or, when you have changed the DMP Web Account username from the default value, enter the new username that you assigned.

DMP User Password — Enter the password that corresponds to the username.

Step 3 Click Save.

Step 4 Stop. You have completed this procedure.



Caution If you later use a system task in Cisco Digital Signs to change the credentials for your DMPs — as described in the "Change Passwords for Centrally Managed DMPs in Cisco Digital Signs" section — you must then return to this Server Settings page and update the values so that they are identical to the new credentials for your DMPs. Otherwise, C isco  Digital Signs will use obsolete credentials when it tries to communicate with your DMPs . Then, after communication fails, it will consider your DMPs to be unreachable and unmanageable .

Configure Video Output

Before You Begin

Connect your DMP to its presentation system.

Log in to DMPDM.

Procedure


Step 1 Click DMP Display Attributes in the Settings list.

The display autodetection feature is enabled by default. However, it fails unless you use either:

An HDMI signal cable.

An HDMI signal cable in combination with an HDMI-to-DVI adapter.


Note If you are satisfied with the choices and entries that DMPDM made for you as a result of its DMP display autodetection, you are done with this section and you can go now to the "Configure Your DMP to Trust Only Your DMM Appliance" section.

Otherwise, if you are not satisfied — or if your display does not support HDMI connections — do the following.


a. Choose Disable from the DMP Display Autodetection (requires HDMI) list.

b. Choose a standard from the Display Standard list that applies in your country. For example, even though our factory default selection is NTSC_M, your country might use PAL instead.

c. Choose your connector and signal type from the Interface (DMP display output) list. For example, you might use SVIDEO.

If you do not know which options to choose, see the manufacturer documentation for your presentation system.

Step 2 Choose from the Color Space list the absolute color space that your presentation system uses.

Step 3 (If you chose RGB as the color space) Choose an option from the Color Component Order list to define the order in which to store red, green, and blue data.

The color component order is sometimes called the left-to-right additive color model.

Step 4 (Optional) Move any or all of the sliders to compensate for presentation system deficiencies in video (brightness, contrast, or saturation) or audio (channel volume).

Step 5 Click Apply to confirm your choices and to implement them until you change them or until you restart your DMP.

Step 6 Click Show IP — in the DMP Mode area — to test if your choices are suitable ones for your presentation system.

Your presentation system should show a Cisco logo and should show the IP address for your DMP.

Step 7 Click Save Configuration in the Administration list, and then click Save.

Step 8 Stop. You have completed this procedure.


Advanced Network Settings

Complete these procedures at your discretion.

Establish a Wireless Network Connection (802.11)

Preconfigure Your DMP to Work Without a DHCP Server, As Needed

Establish a Wireless Network Connection (802.11)

Before You Begin

Do the hardware and firmware for your DMP support wireless networking? Some do not. To check if you must use an Ethernet cable, see Table 2. Alternatively, if Table 2 does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.

Does a security policy in your network restrict DHCP address assignments to known MAC addresses? If so, locate the WLAN address printed on a sticker that is affixed to your DMP. Then, share this address with your security policy administrator.

Verify that your wireless network is working correctly, is available, and you understand how it authenticates connection requests.

Complete all steps in the "Establish a Wired Network Connection" section.

Log in to DMPDM.

Procedure


Step 1 Click Wireless Configuration in the Settings list.


Tip If you do not see this option in DMPDM, your DMP might not support this feature. If you believe that its hardware design allows for the possibility of such support, check whether any firmware upgrade is available for your DMP that adds support for this feature:

  ·    Cisco DMS release notes — http://cisco.com/go/dms/releasenotes.
  ·    Cisco DMS compatibility information — http://cisco.com/go/dms/compatibility.

If such firmware is available, obtain it and then complete the DMP firmware upgrade procedure in the DMPDM user guide at
http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service contract might limit:

  ·    Which upgrades are available to you.
  ·    Where and how you obtain upgrades.
  ·    Whether you must pay anything to obtain upgrades.

To learn about Cisco service contracts, see
http://cisco.com/go/cscc.


Step 2 Choose Enabled from the Wireless Interface list.

Each 802.11 wireless network is assigned a name to distinguish it from other networks. The technical term for this network name is Service Set Identifier, or SSID.

Step 3 Double-click the SSID for your network in the Detected Networks table.

OR

If you do not see your SSID in the Detected Networks table, do the following.

a. Enter in the Network SSID field the SSID for your network.

b. Choose from the Security list the security method for your network. Its options are:

WEP-64bit

WEP-128bit

WPA-PSK

WPA-EAP

WPA2-PSK

WPA2-EAP

The security method that you choose controls, in part, which fields and options this DMPDM page shows to you.

If you see the PSK field and you chose a WEP-based security method, enter in it the key from which your 64-bit or 128-bit passphrase is cryptographically derived.

If you see the PSK field and you chose a WPA-based or WPA-2-based security method, enter in it the pre-shared key for your network.

If you see the Encryption list, choose from it either TKIP or CCMP AES.

If you see the EAP list, choose from it either FAST, MD5, or PEAP (ver.0).

If you see the Username and Password fields, enter in them respectively a valid username for your wireless network and the password for that username.

c. Choose Enabled from the Dynamic IP Addressing (DHCP) list.


Tip Later, you can configure your DMP to use a static IP address if you will deploy it in a wireless network that does not have any DHCP server.


d. (Optional) Click Probe to check if these settings work correctly with your wireless network.

e. When you are satisfied with your choices, Click Select.

f. Click Save Configuration in the Administration list, and then click Save.

Step 4 Disconnect the Ethernet cable from your DMP.

Step 5 Click Restart DMP in the Administration list, and then click Restart.

Step 6 Stop. You have completed this procedure.


Related Topics

Establish a Wired Network Connection

Use a Static IP Address on a Wireless Network Connection

Preconfigure Your DMP to Work Without a DHCP Server, As Needed

The factory-default behavior for every DMP is to use an IP address that it obtains dynamically from a local DHCP server at the deployment site.


Tip To learn more about this behavior, see the "Understand the Need for a DHCP Server" section.


Nonetheless, your DMP must have an IP address even when you will deploy it where the local network segment does not include any DHCP server among its nodes. In this case, you must configure your DMP before you deploy it. (This technique is sometimes called a green field deployment.)

Topics in this section tell you how to preconfigure your DMP to work without DHCP, whether its network connection is wired or wireless.

Use a Static IP Address on a Wired Network Connection

Use a Static IP Address on a Wireless Network Connection

Use a Static IP Address on a Wired Network Connection

Before You Begin

Complete all steps in the "Establish a Wired Network Connection" section.

Do one of the following:

Transport your DMP to a site where the local network segment includes a DHCP server and ensure that you have access there to a web browser.

Configure any system at your current location to run temporarily as a DHCP server and ensure that you have access to a web browser.

(Optional) Obtain an Ethernet crossover cable.

Procedure


Step 1 Connect your DMP to its presentation system.

Step 2 Turn On the presentation system and then do one of the following:

Use a standard, category 5 (RJ-45) Ethernet cable — either 10/100 or 10/100/1000, depending on your DMP model — to connect your DMP to the network segment that includes the DHCP server.

Use an Ethernet crossover cable to connect your DMP directly to the DHCP server.

Step 3 If the DHCP server process is not running yet on the DHCP server, start that process now — along with any server processes on which it depends.

Step 4 Turn On your DMP and make a note of the IP address that it shows on its presentation system.

Step 5 Point your browser to the IP address.


Note When your DMP is brand-new or when its settings have been restored to factory defaults, DMPDM prompts you to define a master password for your DMP. You must do this before you can do anything else. See the "Log in to DMPDM" section.


Step 6 When prompted to log in, use the master username and password that you defined.

DMPDM loads its basic settings page in your browser.

Step 7 Choose Disabled from the Dynamic IP Addressing (DHCP) list, and then:

a. Enter in the IP Address field the static IP address that your DMP should use.

b. Enter in the Subnet Mask field the netmask that your DMP should use with its static IP address.

c. Enter in the Default Gateway field the network gateway that your DMP should use with its static IP address.

d. Enter in the Primary DNS Server field the DNS server that your DMP should use with its static IP address.

Step 8 (Optional) Will a network address translation (NAT) service give your DMP a private IP address? If so:

a. Choose Yes from the Using NAT list.

b. Enter in the NAT IP Address field the 1-to-1 public address (which is configured on the local router) that corresponds to the private IP address.

Step 9 Click Apply.

Step 10 Click Save Configuration in the Administration list, and then click Save.

Step 11 Click Restart DMP in the Administration list, and then click Restart.

Step 12 Ship or deliver the DMP to its deployment site, and then:

a. Connect it to its presentation system.

b. Connect it to its local network segment.

c. Connect it to its power source.

Step 13 Stop. You have completed this procedure.


Related Topics

Use a Static IP Address on a Wireless Network Connection

Use a Static IP Address on a Wireless Network Connection

Before You Begin

Verify that your wireless network is working correctly, is available, and you understand how it authenticates connection requests.

Complete all steps in the "Establish a Wired Network Connection" section.

Complete all steps in the "Establish a Wireless Network Connection (802.11)" section.

Log in to DMPDM.

Procedure


Step 1 Click Basic in the Settings list.

Step 2 Choose Disabled from the Dynamic IP Addressing (DHCP) list, and then:

a. Enter in the IP Address field the static IP address that your DMP should use.

b. Enter in the Subnet Mask field the netmask that your DMP should use with its static IP address.

c. Enter in the Default Gateway field the network gateway that your DMP should use with its static IP address.

d. Enter in the Primary DNS Server field the DNS server that your DMP should use with its static IP address.

Step 3 (Optional) Will a network address translation (NAT) service give your DMP a private IP address? If so:

a. Choose Yes from the Using NAT list.

b. Enter in the NAT IP Address field the 1-to-1 public address (which is configured on the local router) that corresponds to the private IP address.

Step 4 Click Apply.

Step 5 Click Save Configuration in the Administration list, and then click Save.

Step 6 Click Restart DMP in the Administration list, and then click Restart.

Step 7 Ship or deliver the DMP to its deployment site, and then:

a. Connect it to its presentation system.

b. Connect it to its local network segment.

c. Connect it to its power source.

Step 8 Stop. You have completed this procedure.


Related Topics

Use a Static IP Address on a Wired Network Connection

Change the Splash Screen Duration

You can use DMPDM to change how long your DMP shows its splash screen during startup. This is useful when, for example, your organization prefers not to reveal an IP address casually to all observers.

A duration of 30,000 milliseconds (30 seconds) is the factory default.

A duration of 1 millisecond turns off the splash screen.

Any duration in the range from 2 to 5,000 milliseconds (5 seconds) does not have any effect.

Before You Begin

Log in to DMPDM.

Procedure


Step 1 Click Browser in the Settings list.

Step 2 Enter a new duration in milliseconds in the Splash Screen Display Time (in milliseconds) field.

Step 3 Click Apply.

Step 4 Click Save Configuration in the Administration list, and then click Save.

Step 5 Stop. You have completed this procedure.


Reference

Remote Control Options for DMPs

Learn More About...

Use of Open Source Software in DMP Endpoints and DMPDM

Remote Control Options for DMPs

Cisco sells a handheld remote control unit that you can use to operate some DMP models. We sell these optional remote control units separately to conserve natural resources and prevent needless waste. To learn if your DMP has an IR sensor and, therefore, can work with a handheld remote control unit, see Table 2. Alternatively, if the table does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.

Consult the remote control datasheet to learn exactly the maximum distance from which your remote control can control your DMP.

To order remote controls, contact your Cisco sales partner.

Remote control documentation is available on Cisco.com. To learn exactly which documentation pertains to your remote control unit, see http://cisco.com/go/dms/docroadmap.


Tip Cisco Unified Communications Manager administrators can configure a service through which Cisco IP Phones and mobile phones can emulate a remote control. Phone users can then operate the IPTV features of Cisco Cast. To learn how to configure this service and use it, see the Cisco Cast documentation on Cisco.com.


Factors That Can Reduce the Effectiveness of a Handheld DMP Remote Control Unit

Some DMP models are equipped with an infrared (IR) sensor that receives, recognizes, and reacts to the signals from a DMP remote control. However, the way that you mount a DMP can limit how well it responds to these signals. For example, the mounting method might block the IR sensor. This in turn might cause you to attach an IR extension cable to your DMP, as a workaround.

Even when you mount the receptor from this extension where it is not obstructed, and even though this method improves the reception of IR signals that are blocked otherwise, IR extension cables are not perfect. The physics that underlie their design ensure that these cables always have some signal loss, and greater cable length contributes greater signal loss. Thus, the field (angle) of transmission becomes narrower for a remote control and the range (distance) becomes shorter in direct proportion to the length of the IR extension cable.

Learn More About...

To Learn About
Go To

Cisco DMS Components

Cisco DMS products and technologies

http://cisco.com/go/dms

Cisco DMS technical documentation

http://cisco.com/go/dms/docroadmap

Cisco DMS APIs and SDK

http://cisco.com/go/dms/sdk

Cisco DMS MIB

http://cisco.com/go/dms/mib


Cisco DMS Services

Cisco Academy of Digital Signage

http://cisco.com/go/dms/ads

Cisco Digital Media Creative Services

http://cisco.com/go/dmcs


Cisco Connected Sports

Cisco StadiumVision

http://cisco.com/web/strategy/sports/connected_sports.html


Cisco

Service contracts

http://cisco.com/go/cscc

Standard warranties

http://cisco.com/go/warranty 1

Technical support

http://cisco.com/go/support

Technical documentation

http://cisco.com/go/techdocs

Product security

http://cisco.com/go/psirt

Sales

http://cisco.com/go/ordering


Obtain Documentation or Submit a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

1 Then, for the device that this guide describes, click Cisco 90-Day Limited Hardware Warranty Terms


Use of Open Source Software in DMP Endpoints and DMPDM

Cisco supports open standards, open protocols, and the open source community.

For a complete list of open source components in this product, see its licenses and notices at http://cisco.com/en/US/products/ps7220/products_licensing_information_listing.html.

To learn about our history of supporting open standards and open source, see http://cisco.com/web/about/doing_business/open_source/index.html.