Administration Guide for Cisco Digital Media Suite 5.2.x Appliances
Back Up and Restore Appliance Configurations
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Back Up and Restore Appliance Configurations

Table Of Contents

Back Up and Restore Appliance Configurations

Changes to Backup/Restore in Cisco DMS 5.2.3

Limitations and Restrictions

Back Up Your Appliance

Schedule Recurring Backups to a Remote Server

Perform a One-time Backup to a Remote Server

Perform a One-time Backup to a USB Drive

Restore Your Appliance from a Backup

Restore from a Remote Server

Restore from a USB Drive

Cancel a Current or Scheduled Backup

View the Backup Log


Back Up and Restore Appliance Configurations


Revised: August 25, 2011

This chapter explains how you can use Appliance Administrative Interface (AAI) to backup a Cisco DMS appliance or restore a previous backup and includes the following sections:

Changes to Backup/Restore in Cisco DMS 5.2.3

Limitations and Restrictions

Back Up Your Appliance

Restore Your Appliance from a Backup

Cancel a Current or Scheduled Backup

View the Backup Log

Changes to Backup/Restore in Cisco DMS 5.2.3

The following changes were made to the backup and restore system in the Cisco DMS 5.2.3 release:

Cisco DMS 5.2.3 backups can be restored on any supported hardware platform. You no longer need to restore the backup on the same model hardware.

You have the option of backing up content stored on a Cisco DMM appliance.

Limitations and Restrictions

Media stored on external hosting locations is not backed up. If you delete a video from Cisco Show and Share, it is removed from the external hosting location. If you restore a backup taken before the video was deleted, you will see the video listed in Cisco Show and Share but will receive a file not found error if you try to play the video because the video had previously been removed from the external hosting location.

Backup and restore your entire system—Cisco Show and Share, Cisco DMM, and your external hosting locations—at the same time to ensure that the restored data matches across all three components.

On Cisco DMS 5.2.2 and earlier, you cannot restore a backup taken from one Cisco DMS appliance to another of a different model. For example, you cannot restore a backup from a MCS-7835-H2 appliance to a MCS-7835-H3 appliance. You can only restore a backup to the same model appliance as the one the backup was taken from.

When restoring a backup to a replacement appliance, you must install the license before restoring the data.

You cannot restore a backup taken on one version of the software to another version of the software. Backups must be restored on an appliance running the same version of software as when the backup was taken. For example, you cannot restore a backup taken on an appliance running Cisco DMS 5.1 software to an appliance running Cisco DMS 5.2.1 software.

Scheduled backup information is not retained in the backup file. When you restore your data you will need to reschedule any recurring backups.

Back Up Your Appliance

You can backup the appliance to a USB drive or to a remote rsync, SFTP, or FTP server.

On a Cisco DMM appliance running Cisco DMS 5.2.2 and earlier, you can only back up the database and configuration information. Any locally stored media files are not backed up. On a Cisco DMM appliance running 5.2.3, you can backup both the database and locally stored media files.

If you are backing up a Cisco Show and Share appliance, you have the option of backing up the configuration only or backing up the configuration and any locally stored media.

The backup creates two files on the target device, one with a time stamp in the name and one without. When you perform a restore, the most recent backup (the file without the time stamp in the name) is used. To restore an earlier backup, copy the earlier backup file and rename the copy to the same name as the backup file that does not contain the timestamp.

This section contains the following topics:

Schedule Recurring Backups to a Remote Server

Perform a One-time Backup to a Remote Server

Perform a One-time Backup to a USB Drive

Schedule Recurring Backups to a Remote Server

Before You Begin

Verify you have permissions to write to the rsync, FTP, or SFTP server.

Verify your appliance can communicate with the rsync, FTP, or SFTP server. See Use ping to Troubleshoot Connectivity.

Procedure


Step 1 Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose BACKUP and press Enter.

Step 3 Choose one of the following options and press Enter.

CONFIGURATION—Only configuration files are backed up. Media files stored on the server are not backed up.

CONTENT+CONFIG—Locally-stored media and configuration files are backed up (you cannot backup media files stored on a Cisco DMM appliance running 5.2.2 or earlier).

Step 4 Choose REMOTE and press Enter.

Step 5 Choose one of the following remote server types and press Enter:

RSYNC (recommended)

SFTP

FTP

Step 6 Enter the server IP address and press the Down arrow.

Step 7 Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.

Step 8 Type the password for the account on the remote server and press Enter.

The appliance tests the connectivity to the remote server. If you entered the server IP address and credentials correctly, you can proceed to schedule the backup. If not, you will have to start this procedure over from the beginning.

Step 9 Press Enter.

Step 10 Press Space to select Recurring backup, and then press Enter.

Step 11 Use the Up/Down arrows to highlight the frequency in which you want the backup to occur. Press Space to select the highlighted frequency, and then press Enter.

Step 12 Set the time for the recurring backup to occur. Use 00:00:00 for midnight.

a. Press Tab to highlight each field.

b. Use the Up/Down arrows to change the value.

Step 13 Press Enter.

A success message appears.

Step 14 Press Enter.

The appliance Backup/Restore screen appears. The information for the scheduled backup appears at the top of the screen.


Perform a One-time Backup to a Remote Server

You can perform a one-time backup to a remote server.


Note You cannot perform a one-time backup if you already have a recurring backup scheduled. You need to clear the recurring backup configuration before you can schedule a one-time backup. See Cancel a Current or Scheduled Backup.


Before You Begin

Verify you have permissions to write to the rsync, FTP, or SFTP server.

Verify your appliance can communicate with the rsync, FTP, or SFTP server. See Use ping to Troubleshoot Connectivity.

Procedure


Step 1 Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose BACKUP and press Enter.

Step 3 Choose one of the following options and press Enter:

CONFIGURATION—Only configuration files are backed up. Media files stored on the server are not backed up.

CONTENT+CONFIG—Locally-stored media and configuration files are backed up.


Note You cannot backup media files stored on a Cisco DMM appliance running 5.2.2 or earlier.


Step 4 Choose REMOTE and press Enter.

Step 5 Choose one of the following remote server types and press Enter:

RSYNC (recommended)

SFTP

FTP

Step 6 Enter the server IP address and press the Down arrow.

Step 7 Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.

Step 8 Type the password for the account on the remote server and press Enter.

The appliance tests the connectivity to the remote server. If you entered the server IP address and credentials correctly, you can proceed to schedule the backup. If not, you will have to start this procedure over from the beginning.

Step 9 Press Enter.

Step 10 Press the Down arrow to highlight Backup once (now), press Space to select that option, and then press Enter.

Step 11 Press Enter to start the backup.

Step 12 Press Enter to return to the appliance Backup/Restore screen.

The appliance Backup/Restore screen appears. the information for your scheduled backup appears at the top of the screen.


Perform a One-time Backup to a USB Drive


Note You cannot perform a one-time backup if you already have a recurring backup scheduled. You need to clear the recurring backup configuration before you can schedule a one-time backup. See Cancel a Current or Scheduled Backup.


Before You Begin

Obtain physical access to the Cisco DMS appliance.

Procedure


Step 1 Plug the USB drive into the appliance USB port.

Step 2 Choose BACKUP_AND_RESTORE and press Enter.

Step 3 Choose BACKUP and press Enter.

Step 4 Choose one of the following options and press Enter:

CONFIGURATION—Only configuration files are backed up. Media files stored on the server are not backed up.

CONTENT+CONFIG—Locally-stored media and configuration files are backed up.


Note You cannot backup media files stored on a Cisco DMM server running 5.2.2 or earlier.


Step 5 Choose LOCAL and press Enter.

Step 6 Press Enter to return to the appliance Backup/Restore menu.

Step 7 When the backup is complete, choose EJECT_USB and press Enter.

Step 8 Remove the USB drive.

Step 9 Press Enter.

You are returned to the Main Menu.


Restore Your Appliance from a Backup

AAI automatically restores the latest backup. To restore an earlier backup, copy the earlier backup file and rename the copy to the same name as the backup file that does not contain the timestamp.

In failover configurations, performing a restore causes the appliance to fail over. This is expected behavior and does not cause any problems with the restored data.

This section contains the following topics:

Restore from a Remote Server

Restore from a USB Drive

Restore from a Remote Server

Before You Begin

Verify you have permissions to read from the rsync, FTP, or SFTP server.

Verify your appliance can communicate with the rsync, FTP, or SFTP server. See Use ping to Troubleshoot Connectivity.

Procedure


Step 1 Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose RESTORE and press Enter.

Step 3 Choose one of the following options and press Enter:

CONFIGURATION—Restore configuration files only. Media files are not restored.

CONTENT+CONFIG—Restore media and configuration files.

Step 4 Choose REMOTE and press Enter.

Step 5 Choose one of the following remote server types and press Enter:

RSYNC (recommended)

SFTP

FTP

Step 6 Enter the server IP address and press the Down arrow.

Step 7 Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.

Step 8 Type the password for the account on the remote server and press Enter.

The restore begins.

Step 9 Press Enter to return to the appliance Backup/Restore screen.

The appliance Backup/Restore screen appears. The BACKUP/RESTORE STATUS shows RUNNING while the restore is in progress.


Restore from a USB Drive

Before You Begin

Obtain physical access to the Cisco DMS appliance.

Procedure


Step 1 Plug the USB drive into the appliance USB port.

Step 2 Choose BACKUP_AND_RESTORE and press Enter.

Step 3 Choose RESTORE and press Enter.

Step 4 Choose one of the following options and press Enter:

CONFIGURATION—Restore configuration files only. Media files are not restored.

CONTENT+CONFIG—Restore media and configuration files.

Step 5 Choose LOCAL and press Enter.

Step 6 Press Enter to return to the appliance Backup/Restore menu.

Step 7 When the restore is complete, choose EJECT_USB and press Enter.

Step 8 Remove the USB drive.

Step 9 Press Enter.

You are returned to the Main Menu.


Cancel a Current or Scheduled Backup

Stopping a backup stops the currently running backup and clears the scheduled backup, if any.

Procedure


Step 1 Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose STOP_BACKUP and press Enter.

A confirmation screen appears.

Step 3 Press Enter to confirm your choice.

Step 4 Press Enter.

You are returned to the Main Menu.


View the Backup Log

Procedure


Step 1 Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose SHOW_BACKUP_LOG and press Enter.

Step 3 Press Enter to close the log and return to the appliance Backup/Restore screen.