Installation and Troubleshooting Guide for Cisco Unified Video Advantage, Release 2.3
Deploying and Updating Cisco Unified Video Advantage
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Deploying and Updating Cisco Unified Video Advantage

Table Of Contents

Deploying and Updating Cisco Unified Video Advantage

How to Deploy the Application

Installer Package Names

Software Components

Software Download Site

Deploying the Application and the Cisco VT Camera II Drivers

Customizing the Deployment with Command-Line Options

Log File Locations

Installing the Application

Updating the Application


Deploying and Updating Cisco Unified Video Advantage


How to Deploy the Application

Installing the Application

Updating the Application


Note Before deploying the application, make sure that you have completed the configurations in the "Configuring Cisco Unified Communications Manager" section and "Configuring Cisco Unified IP Phones" section.


How to Deploy the Application

Installer Package Names

Software Components

Software Download Site

Deploying the Application and the Cisco VT Camera II Drivers

Customizing the Deployment with Command-Line Options

Log File Locations

Installer Package Names

You can deploy Cisco Unified Video Advantage and the Cisco VT Camera II drivers by using the installer packages listed in Table 2-1. The installers are bundled into one Zip file that contains a separate installer for the Cisco VT Camera II drivers and another installer for the Cisco Unified Video Advantage application.


Note Cisco Unified Video Advantage does not install the Cisco VT Camera II drivers during its installation. You install the camera drivers and the application as separate tasks.



Note Cisco VT Camera III does not require any separate driver installation because it uses the camera drivers in your operating system.


Table 2-1 Installer Packages for Cisco Unified Video Advantage 

Filename
Description

CiscoUnifiedVideoAdvantageSetup.exe

This executable contains the required Windows Installer engines and default verbose logging for typical deployments. The executable is recommended when end users are installing the application on their own PCs.

CiscoVTCameraDriverSetup.exe

This executable contains the installer for the Cisco VT Camera II device drivers. The installation prompts the user to choose the language (if a language other than English is available).

CiscoUnifiedVideoAdvantageSetup.msi

This MSI1 package allows you to provide deployment customization using command-line options. Logging is not automatically set when you use the MSI package. The MSI package is recommended for use by systems administrators with their deployment tools.

CiscoVTCameraDriverSetup.msi

This MSI package contains the installer for theCisco VT Camera II device drivers. This package is offered in English only.

1 MSI = Microsoft Windows Installer


Related Topics

Software Components

Software Download Site

Software Components

Table 2-2 lists the Cisco Unified Video Advantage software components.

Table 2-2 Cisco Unified Video Advantage Software Components 

Component
Description

CDP driver

Transmits and receives device information so that Cisco Unified Video Advantage software can determine the IP address of the Cisco Unified IP Phone to which it is connected and can associate to that phone.

Cisco Unified IP Phone firmware

Firmware release that supports video on the Cisco Unified IP Phone.

For details about specific phone models and firmware releases, see the release notes for the phone model you are using:

http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list

Cisco Unified Video Advantage Win32 application

Performs these functions:

Enables and manages the video window display

Communicates with the CDP driver

Communicates with the Cisco Unified Communications Manager by using a Cisco Unified IP Phone as an SCCP1 proxy

Discovers the associated Cisco Unified IP Phone using CDP

Connects to the Cisco Unified IP Phone by using CAST2

Indirectly communicates with Cisco Unified Communications Manager and remote endpoints via CAST messages sent to the Cisco Unified IP Phone

Responds to events from a Cisco Unified IP Phone

Creates and manages system tray icons

Creates and displays the system tray popup messages for status feedback to the user

Software video decoders and encoders

Includes H.264

1 SCCP = Skinny Client Control Protocol

2 CAST = Cisco Audio Session Protocol


Related Topics

Software Download Site

Software Download Site

You must register for an account on Cisco.com to access the software download site:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

On the download site, the installer packages listed in Table 2-1 are offered as a single Zip file, which contain all the files required to deploy the application and the Cisco VT Camera drivers.

The software download site does not contain device drivers for third-party video cameras. These drivers should be provided by the manufacturer.

Related Topics

Deploying the Application and the Cisco VT Camera II Drivers

Deploying the Application and the Cisco VT Camera II Drivers

Restriction

Cisco Unified Video Advantage and Cisco VT Camera II do not support the advertising or publishing deployment in which a user installs the application by opening an icon that the administrator has placed on the desktop.

Before You Begin

If users in your company do not have administrator rights on their computers, we recommend that you use a software deployment tool for initial deployment. Alternately, you can manually install Cisco Unified Video Advantage and camera drivers on each PC.

If your users are using third-party video cameras, make sure you provide them with the camera drivers and the instructions for installing them.

Use the EXE package for end users and the MSI package for advanced users or administrators.


Note Cisco VT Camera III does not require any separate driver installation because it uses the camera drivers in your operating system.


Procedure

Table 2-3 describes how to deploy the application and Cisco VT Camera II drivers.

Table 2-3 Deploying the Application and Cisco VT Camera II Drivers 

If you want to...
Then...

Deploy the executable or MSI package to a shared location (such as a web server) where users can access it.

Push the installer at an elevated privilege so that users can complete the installation (run the installer and follow the installation wizard)

Deploy either the executable or the MSI package directly to the client computer. Use an administrator account if necessary.

Push the installer at an elevated privilege so that users can complete the installation (run the installer and follow the installation wizard).

or

Perform the installation operation directly on a client computer while logged in as the administrator.

Use a software deployment tool to distribute Cisco Unified Video Advantage and camera drivers to client computers. Use this method if users do not have administrative privileges on their computers and if you want to avoid manually installing the application on each client PC.

Software deployment tools include group policy-based tools, such as Active Directory, or more advanced tools, such as the SMS1 software from Microsoft.

Push the installer at an elevated privilege so that users can complete the installation (run the installer and follow the installation wizard).

1 SMS = System Management Server


Related Topics

Customizing the Deployment with Command-Line Options

Log File Locations

Installing the Application

Updating the Application

Customizing the Deployment with Command-Line Options

Table 2-4 provides examples of command-line options that are specific to the deployment of Cisco Unified Video Advantage with the MSI package and the Cisco VT Camera II with the MSI package. (Values given for variables are examples only.) You can use command-line options to reduce the number of configuration tasks that users might need to perform during and after installation.


Note These configuration options are for new installations only and not for upgrades.


For a complete list of command-line options that can be used and examples of their usage, see this URL:

http://msdn2.microsoft.com/en-us/library/aa367988.aspx

Table 2-4 Using Command-Line Options with the MSI Package 

If you want to....
Use this command line

Prevent users from interacting with the installation process, but allow them to view its progress

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb

Specify an installation directory location

msiexec /i \\server\share\CiscoUnifiedVideoAdvantageSetup.msi 
/qb INSTALLDIR="D:\Newlocation"

Create a server image of Cisco Unified Video Advantage at a specified network location

msiexec /a CiscoUnifiedVideoAdvantageSetup.msi

Disable the Launch Cisco IP Communicator button

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
NOLAUNCHIPCOMMUNICATORBUTTON=1(to deactivate), 0(to activate)

Enable the video confirmation preference in the deployment

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi 
VIDEOCONFIRMATION=1

Disable the video quality settings

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi 
NOVIDEOQUALITYSETTINGSDIALOG=1

Enable flow control

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi 
FLOWCONTROLOPTION=1

Configure the Cisco Unified Problem Reporting Tool to send e-mail to a different address

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi 
PROBLEMREPORTMAILER=[e-mail address]

Change the default location of the Cisco Unified Video Advantage application logs

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi 
TRACEPATH="C:\logfilelocation"

Change the default location of the Cisco VT Camera II installation logs

msiexec /i CiscoVTCameraDriverSetup.msi /L <Logfile>

Configure RTP port range used by Cisco Unified Video Advantage

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
UDPSTART=<range_start> UDPEND=<range_end>

Disable resolution whitelisting using regular mode

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
DISABLEWHITELIST=1

Disable resolution whitelisting using restrictive mode

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
DISABLEWHITELIST=2


Note If you want Cisco Unified Video Advantage to display a window that users must manually dismiss before the installer reboots the computer, add a "+" character after "qb" in the command-line options in Table 2-4.


Related Topics

Log File Locations

Installing the Application

Updating the Application

Log File Locations

Table 2-5 lists the log file types and their locations.

Table 2-5 Log File Locations

Log Type
Location

Cisco Unified Video Advantage installation

[CommonFilesFolder]CiscoUnifiedVideoAdvantageInstall.log

Example: C:\Program Files\Common Files\CiscoUnifiedVideoAdvantageInstall.log

Cisco Unified Video Advantage application

[LocalAppData]Cisco\Cisco Unified Video Advantage

Example: C:\Documents and Settings\<userid>\Local Settings\Application Data\Cisco\Cisco Unified Video Advantage (Windows XP)

Example: C:\Users\<username>\Appdata\Local\Cisco\Cisco Unified Video Advantage (Windows 7)

Cisco VT Camera II installation

[CommonFilesFolder]VTCameraInstall.log

Examples:

C:\Documents and Settings\<userid>\Local Settings\Temp (Windows XP)

C:\Users\<username>\AppData\Local\Temp (Windows 7)

Cisco Unified Problem Reporting Tool log

Desktop

Example: C:\Documents and Settings\<userid>\Desktop (Windows XP)

Example: C:\Users\<username>\Desktop (Windows 7)


Related Topics

Installing the Application

Installing the Application

For detailed steps about installing the camera drivers and Cisco Unified Video Advantage, see the user guide at this URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps5662/products_user_guide_list.html


Note Cisco Unified Video Advantage no longer installs the Cisco VT Camera drivers. You install the camera drivers first and then install the Cisco Unified Video Advantage application. You perform these operations as separate tasks.


Related Topics

Log File Locations

Updating the Application

Updating the Application

Before You Begin

Register for an account on Cisco.com so that you can access the software download site.

During the upgrade of Cisco Unified Video Advantage, the Cisco VT Camera II camera drivers are removed and must be re-installed.

Download the latest available software (camera drivers and Cisco Unified Video Advantage):

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Users can uninstall the previous version of Cisco Unified Video Advantage or of the Cisco VT Camera II camera drivers through the Control Panel, but it is not required.

Restrictions

In a Windows OS environment, command-line options are not supported on upgrades. They are supported only on new installations.

Procedure


Step 1 Download the latest available Cisco Unified Video Advantage software and Cisco VT Camera II drivers from the Software Center:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

The installers are bundled into one Zip file that contains a separate installer for the Cisco VT Camera II drivers and another installer for the Cisco Unified Video Advantage application.

Step 2 Make the updated software available for deployment. For details, see the "Related Topics."

(If users have administrative privileges on their computers) Ask users to manually launch the application and/or camera driver executable to upgrade.

(If users do not have administrative privileges on their computers) Use a software deployment tool to push software updates. A software deployment tool can temporarily elevate privileges for installation purposes. You probably used a software deployment tool to initially deploy the application.

Step 3 Tell users to follow the steps in the user guide for upgrading the application and Cisco VT Camera II drivers.

http://www.cisco.com/en/US/products/sw/voicesw/ps5662/products_user_guide_list.html


Related Topics

Deploying the Application and the Cisco VT Camera II Drivers