Installation and Troubleshooting Guide for Cisco Unified Video Advantage Release 2.0
Deploying and Installing Cisco Unified Video Advantage
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Deploying and Installing Cisco Unified Video Advantage

Table Of Contents

Deploying and Installing Cisco Unified Video Advantage

Deploying Cisco Unified Video Advantage

Software Download Site

Deployment Methods

Deploying to a Shared Location

Using a Software Deployment Tool

Using the Installer on the Client PC

Customizing Deployment with Command Line Options

Updating the Application

Pushing Updates Using a Software Deployment Tool

Installing Cisco Unified Video Advantage

Before You Begin

Installation Sequence

Setting Up the Cisco VT Camera

Procedure

Installing the Cisco Unified Video Advantage Application

Procedure

Using Your Cisco VT Camera

Cisco VT Camera Features

Tips for Positioning the Cisco VT Camera

Tips for Adjusting Cisco VT Camera Settings


Deploying and Installing Cisco Unified Video Advantage


This section provides deployment and installation information for the Cisco Unified Video Advantage software and the Cisco VT Camera. It includes the following topics:

Deploying Cisco Unified Video Advantage

Updating the Application

Installing Cisco Unified Video Advantage

Using Your Cisco VT Camera

Deploying Cisco Unified Video Advantage

You can deploy Cisco Unified Video Advantage using either of the following installer packages:

CiscoUnifiedVideoAdvantageSetup.exe—This executable contains the required Windows Installer engines and default verbose logging for typical deployments. This executable is recommended for use when end users are installing the application on their own PCs themselves.

CiscoUnifiedVideoAdvantageSetup.msi—This Microsoft Windows Installer package (MSI package) allows you to provide deployment customization using command line options. Logging is not automatically set when you use the MSI package. This MSI package is recommended for use by Systems Administrators in conjunction with their deployment tools.

Related Topics

Software Download Site

Deployment Methods

Customizing Deployment with Command Line Options

Software Download Site

You must register for an account on Cisco.com to access the software download site:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

On the download site, the installer package is offered as a single Zip file, which contains all the files required to deploy Cisco Unified Video Advantage. The application installer automatically installs the VT camera drivers; you do not need to install them separately.

Deployment Methods

Using either the executable or MSI package, you have three options for performing installation:

You can place the installer on a shared location where you or a user can run it. (To use this method, users must have administrative privileges on their PCs.)

You can perform installation for an entire enterprise by using a software distribution technology. (This method will temporarily elevate user privileges for installation purposes, if necessary.)

You can perform installation operations directly on an individual's computer.


Note If users in your company do not have administrator rights on their computers, Cisco recommends that you use a software deployment tool for initial deployment. Alternately, you (the administrator) can install Cisco Unified Video Advantage manually on each client PC.


Related Topics

Deploying to a Shared Location

Using a Software Deployment Tool

Using the Installer on the Client PC

Deploying to a Shared Location

You can deploy the executable or MSI package to a shared location, such as a web server, where users can access it to perform installation. Alternately, you can use the following command line option with the MSI package to create a server image of Cisco Unified Video Advantage at a specified network location:

msiexec.exe /a CiscoUnifiedVideoAdvantageSetup.msi

Related Topics

Using a Software Deployment Tool

Customizing Deployment with Command Line Options

Updating the Application

Using a Software Deployment Tool

You can use a software deployment tool to distribute Cisco Unified Video Advantage to client PCs. In fact, you must use this deployment method if users do not have administrative privileges on their computers (and if you want to avoid installing the application manually on each client PC). A software deployment tool can temporarily elevate user privileges on the client PC for installation purposes.

Software deployment tools include group policy-based tools such as Active Directory, or more advanced tools, such as the System Management Server (SMS) software from Microsoft.

Using a software distribution tool that can pass a command line to a system allows you to take advantage of the Windows Installer package and customize values such as the video codec and video port at the time of deployment. Using command line options to specify these values at deployment means that users do not have to configure these settings after installation. This greatly simplifies the post-installation process for users.


Note Cisco Unified Video Advantage does not support the "advertising" or "publishing" deployment whereby a user installs the application by opening an icon that the administrator has placed on the user's desktop.


Related Topics

Deploying to a Shared Location

Customizing Deployment with Command Line Options

Updating the Application

Using the Installer on the Client PC

You can deploy either the executable or the MSI package directly to the client PC and perform installation by running the installer and following the installation wizard. If necessary, use an administrator account to do this task.

If you use the MSI package, you can use command line options on the client PC to customize the installation. See the "Customizing Deployment with Command Line Options" section for information.

Related Topics

Updating the Application

Customizing Deployment with Command Line Options

The Microsoft Windows Installer package (MSI package) provides numerous command line options and properties that allow you to customize the installation and management of an application.

For Cisco Unified Video Advantage, you can use command line options to specify the video codec, video UDP port and other variables. Doing so reduces the number of configuration tasks that users will otherwise need to perform during and after installation.

Table 3-1 provides examples of command line options that you can use when deploying Cisco Unified Video Advantage with the MSI package. (Values given for variables are examples only.)

Table 3-1 Using command line options with the MSI package

If you want to....
Use this command line

Prevent users from interacting with the installation process, but allow them to view its progress

msiexec.exe /i C:\VideoAdvantageInstaller_2.0.msi /qb

Specify an installation directory location

msiexec /i \\server\share\VideoAdvantageInstaller_2.0.msi 
/qb INSTALLDIR="D:\Newlocation"

Limit the deployment to use only the H.264 codec

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
CODEC="H.264"

Limit the deployment to use only the H.263 codec

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
CODEC="H.263"

Allow the deployment to use either the H.263 or H.264 codecs

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
CODEC="ALL" This is the default setting

Specify an alternate port

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb 
UDPPORT="5555"

Configure the Cisco Unified Problem Reporting Tool to send email to a different address

msiexec /i CiscoUnifiedVideoAdvantageSetup.msi 
PROBLEMREPORTMAILER=[email address]


NoteThe options to specify video codec and video UDP port variables apply to new installations only, not upgrades.

If you want Cisco Unified Video Advantage to display a dialog box that users must manually dismiss before the installer reboots the machine, add a "+" character after "qb" in the command line options in Table 3-1.

Related Topics

Deploying Cisco Unified Video Advantage

Updating the Application

Updating the Application

You can download the latest available software from the Cisco Unified Video Advantage Software web site:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

After you obtain updated software, you can update Cisco Unified Video Advantage in one of the following ways, depending on whether or not users are granted administrator privileges on the client PCs:

If users have administrative privileges on client PCs, they can manually launch the CiscoUnifiedVideoAdvantageSetup.exe to upgrade.

Or you can use a software deployment tool to handle updates. A software deployment tool can temporarily elevate privileges for installation purposes. (In this case, you probably used a software deployment tool to initially deploy the application, as well.)

Related Topics

Pushing Updates Using a Software Deployment Tool

Pushing Updates Using a Software Deployment Tool

You can use a software deployment tool to push software updates. You must use this method if Cisco Unified Video Advantage users do not have administrator privileges on their client PCs (and if you do not want to administer updates locally on each user's machine).

Related Topics

Deployment Methods

Customizing Deployment with Command Line Options

Installing Cisco Unified Video Advantage

This section provides instructions for installing Cisco Unified Video Advantage.

Before You Begin

Verify the following before you begin installing Cisco Unified Video Advantage and the Cisco VT Camera:

Ensure that the Cisco Unified IP Phone is connected to the corporate telephony network. If the Cisco Unified IP Phone is powered on and you can make voice calls, then it is properly connected.

Ensure that the Cisco Unified IP Phone is video enabled. If the phone screen on the Cisco Unified IP Phone displays this video icon on the status line, then the phone is video enabled.

If users are using Cisco Unified Video Advantage in conjunction with a Cisco Unified IP Phone, ensure that a standard Ethernet cable is connected from the personal computer's (PC) Ethernet input to the Access Port labelled "10/100 PC" on the back of the Cisco Unified IP Phone. On most PCs, you can verify that this connection is working by the presence of a lit green LED at the point where the Ethernet cable plugs into the PC.

If users are using Cisco Unified Video Advantage in conjunction with Cisco IP Communicator, ensure that they have Version 2.0 installed on their PCs.

Ensure that the PC meets the specifications provided in the "Cisco Unified Video Advantage Hardware and Software Requirements" section on page 1-4.


Note Cisco Unified Video Advantage supports only the Cisco VT Camera, and the Cisco VT Camera works only with the Cisco Unified Video Advantage software.


Installation Sequence

You must follow this sequence when installing Cisco Unified Video Advantage:

1. Remove the Cisco VT Camera parts from the packaging and set up the camera. See the "Setting Up the Cisco VT Camera" section.

2. Install the Cisco Unified Video Advantage software. See the"Installing the Cisco Unified Video Advantage Application" section.


Caution Do not connect the camera to your PC until after the system has rebooted following installation of the Cisco Unified Video Advantage software. If you connect the camera before the installation is complete, the Find New Hardware wizard will appear. If this occurs, click cancel, unplug the camera, and wait until after installation is complete to plug in the camera.

Setting Up the Cisco VT Camera

This section provides information about how to set up the Cisco VT Camera.

Procedure

See Figure 3-1 and the steps that follow.

Figure 3-1 Cisco VT Camera Components and Connections

1

Cisco VT Camera

4

Flexible camera base

2

USB cable and connector

5

Opening on the bottom of the camera

3

Privacy shade (attaches to the camera)

6

Tab on the flexible camera base (snaps into the opening on the bottom of the camera)



Step 1 Remove the camera, privacy shade, and the flexible camera base from the packaging.

Step 2 Mount the camera on the flexible camera base:

a. Insert the protruding black plastic tab on the camera base into the opening on the bottom of the camera.

b. Snap the camera into place.

The camera will then be firmly connected to the flexible camera base.

Step 3 Attach the privacy shade to the camera.

Step 4 Position the camera on top of your PC monitor or flat panel screen, adjusting the flexible camera base as necessary. See Figure 3-2.

Figure 3-2 Cisco VT Camera Place on PC Monitor


Note DO NOT CONNECT THE CAMERA TO THE PC.


Step 5 Now go to the "Installing the Cisco Unified Video Advantage Application" section.


Installing the Cisco Unified Video Advantage Application


Note You must be logged into Windows with Administrator authority to install Cisco Unified Video Advantage.


Procedure


Note Depending on the options selected in the Deployment Tool, you might or might not need to follow steps 2 - 4 below.



Step 1 Close and Exit any open applications.

Step 2 To find the URL to download the Cisco Unified Video Advantage Installer, follow the appropriate steps for your phone model:

On a Cisco Unified IP Phone 7940 or 7960 series:

a. Press the "?" or "i" Help button and then press the Services button.

b. Use the Navigation button to scroll down to the end of the help text.

Instructions provide the URL for downloading software.

c. Write down the URL displayed and then exit the phone help display.

On a Cisco IP Communicator and Cisco Unified IP Phone 7970 series:

a. Press the "?" Help button and then quickly press the Services button.

b. After the Services Topics screen displays, press the PC Client Software Plugins menu item on the touchscreen.

Instructions provide the URL for downloading software.

c. Write down the URL displayed and then exit the phone help display.

Step 3 Open your Web browser and type the URL in the address field. Then press Enter.

Step 4 On the Cisco Unified CallManager Client Install Plugins page, click the Cisco Unified Video Advantage Installer plugin icon.

Step 5 After the Cisco Unified Video Advantage Installer program starts, follow the instructions presented in the dialog boxes to complete the installation of Cisco Unified Video Advantage.

a. On the Welcome screen, click Next.

b. On the License Agreement screen, read the full License Agreement. Then, select I Accept the terms in the license agreement and click Next.

c. On the User Information screen, enter the user information, select the desired option, and then click Next.

d. On the Destination Folder screen, accept the default installation folder, or click Change to enter a different installation folder. Click Next.

e. On the Shortcut Options screen, review and select the desired options, and then click Next.

f. On the InstallShield Wizard Completed screen, click Finish.

Step 6 If prompted to restart the PC, click Yes to restart the PC.


Note Do not connect the Cisco VT Camera to your PC until after software installation is complete.


For more information about using the Cisco VT Camera, see the "Using Your Cisco VT Camera" section. For more information about using Cisco Unified Video Advantage, refer to the Cisco Unified Video Advantage User Guide.


Using Your Cisco VT Camera

The camera is designed for optimal eye contact when placed on top of a PC monitor or flat panel screen. You might want to try out several different positions.

Cisco VT Camera Features

Figure 3-3 shows the features of your Cisco VT Camera.

Figure 3-3 Cisco VT Camera Features

1

Privacy shade

3

Flexible base

2

Ready light

4

Lens



Note Cisco VT Cameras shipped before June 2006 have a focus ring around the lens that you can use to adjust the camera focus. These cameras can also be used with a USB 1.1 port.



Note The Cisco VT Camera II operates most effectively with USB version 2.0. While the Cisco VT Camera II will operate with USB version 1.1, we do not recommend this configuration.


Tips for Positioning the Cisco VT Camera

Place the camera in the middle of the PC monitor or flat panel screen, or on a table top, for optimal eye contact and lift up the privacy shade.

Pivot the camera up or down, left or right, for the best position.

View live video to guide your focus adjustments. Rotate the focus ring (the black ring around the camera lens; see Figure 3-3) to get a sharp image.

Tips for Adjusting Cisco VT Camera Settings

You can adjust various settings for the Cisco VT Camera such as, brightness and contrast. For more information, refer to the Cisco Unified Video Advantage User Guide, which is available from the Cisco Unified Video Advantage link online: http://www.cisco.com/en/US/products/sw/voicesw/ps5662/products_user_guide_list.html


Note If the Cisco VT Camera is not connected to the PC, you will still be able to receive video, even though you cannot transmit. For more information, refer to the Cisco Unified Video Advantage User Guide at the URL cited above.