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Cisco Jabber Video for TelePresence (Movi)

Poor quality video or audio when using Jabber Video with SSL VPN

Poor quality video or audio when using Jabber Video with SSL VPN

Using Jabber Video over an SSL VPN connection (for example Cisco AnyConnect) can seriously affect your call quality if the network is close to full capacity and there is packet loss on the link. We recommend against using SSL VPN connections with Jabber Video. If possible, use the Cisco VCS Expressway™ for firewall traversal and remote access, or use an IPsec-based VPN solution.

This article applies to the following products:

  • Cisco Jabber Video for TelePresence

January 13th, 2012TAA_KB_652