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Cisco Jabber Video for TelePresence (Movi)

Graphics card or driver not supported by Jabber Video

Graphics card or driver not supported by Jabber Video

On some computers, Jabber Video may exit with a message saying that your computer's graphics card or driver is outdated or unsupported by the application. The first course of action is to try upgrading the driver for the graphics card to the latest version available. Updated drivers can usually be downloaded from the graphics card manufacturer's website.

If the computer is new, and/or upgrading to a recent driver version did not help, please report the name of the graphics card and driver to your customer support representative.

This article applies to the following products:

  • Cisco Jabber Video for TelePresence

January 13th, 2012TAA_KB_679