Cisco Jabber Video for TelePresence 4.6 User Guide for Windows
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From the Menu dropdown button in the Jabber Video control window you can bring up the Settings dialog box.

Click OK when you are done to store changes to settings.


The following settings are enabled by default:

  • Start Jabber Video when I log on to my computer makes Jabber Video start up automatically when you log on.
  • Sign in automatically makes Jabber Video remember your username and password and sign you in automatically when the client starts up, and when the client reconnects, for example if your computer has been offline.

The bottom section of the sign-in settings contains the video communication server addresses and domain that Jabber Video connects to. These settings can never be changed while logged into Jabber Video. Your administrator may also have made these settings unavailable to users.


If you experience low video quality, for example jitter, lowering the bandwidth can be helpful.

Your administrator may restrict bandwidth usage.



The drop-down menu contains all microphones detected by Jabber Video. A common scenario is that both your camera and your PC have built-in microphones.

To test audio in:

    Step 1   Talk into your microphone to test whether the volume is within the recommended range.
    Step 2   Make adjustments as needed using the slider.

    If no sound is detected, the device may be muted. See Troubleshooting for further advice on identifying and resolving audio issues.


    The drop-down menu contains all speakers and headphones detected by Jabber Video.

    To test audio out:

      Step 1   Click Test to play a test sound that helps you determine whether the speaker volume is right for you.
      Step 2   Adjust using the slider.

      Note that multiple controls exist for volume settings. If sound is muted, too high, or too low, you may need to check hardware volume buttons for your devices, or the system settings.

      See Troubleshooting [p.20] for advice on identifying and resolving audio issues.



      The drop-down menu contains all cameras detected by Jabber Video.

        Step 1   Click the menu to change cameras.
        Step 2   Adjust the camera or your seating position so that your face is within the markers on the live preview.

        If you do not see a live camera preview:

        • Verify that a camera is properly connected to the computer.
        • Make sure the privacy shutter is off and nothing is obstructing the camera.
        • Check whether another application is already using the camera.


        You can decide how Jabber Video will notify you when calls come through.

        To change the ringtone, follow these steps:

          Step 1   Use the drop-down menu and select one of the alternatives.
          Step 2   Listen to the tone by clicking Play. Note that you must stop one ring tone before you can play another.
          Step 3   Click OK to save changes and close the dialog when you are happy with your selection.

          You may also want to tweak the following settings:

          Mute when busy You will see the pop up dialog when you have set your status to Busy, but no ring tone will be played. This setting is enabled by default.
          Mute when in a call You will see the pop up dialog when you are already in a call, but no ring tone will be played. This setting is disabled by default.
          Hide system tray notifications By default, Jabber Video provides "balloon"-style notifications from the Windows system tray, for example if you have missed calls. If you do not want to see these notifications, enable this setting.