Cisco TelePresence System 500-37 Assembly, Use & Care, and Field-Replaceable Unit Guide
Cisco TelePresence System 500-37 Room Recommendations
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Cisco TelePresence System 500-37 Room Recommendations

Table Of Contents

Cisco TelePresence System 500-37 Room Recommendations

Choosing a Location for Your CTS-500-37

Power Requirements

HVAC Considerations

Conventions and Terminology

Tools and Equipment List


Cisco TelePresence System 500-37 Room Recommendations


Revised: June 10, 2011, OL-14522-01

This chapter provides you with general room and system recommendations and requirements for the Cisco TelePresence System 500-37 (CTS-500-37), and includes the following sections:

Choosing a Location for Your CTS-500-37

Power Requirements

HVAC Considerations

Conventions and Terminology

Tools and Equipment List

Choosing a Location for Your CTS-500-37

When you choose a physical location for your CTS-500-37, take the following items into consideration:

Choose a position for your CTS-500-37 so that the user is sitting between 1.2 meters and 1.8 meters (four and six feet) away from the screen.

Make sure that the CTS-500-37 will fit in the space that you select. To see the CTS-500-37 height and width measurements, see Appendix B, "Cisco TelePresence System 500-37 Height, Width, and Weight Specifications."

Optimal light conditions are critical for the proper functioning of your Cisco TelePresence system. Outside lighting is not recommended because of its inconsistency, glare, hot spots, washed-out colors, reflections, and other visual issues. For these reasons, you should choose a room that has few or no windows.

If your installation location has windows, try to block all outside light with blinds or drapes. If you cannot block out all outside light sources, place your CTS-500-37 based on the window locations in the room. Do not place the system so that your back is to a window when you are using the system, unless you can block 100% of the light during a call.

Use the following table to determine CTS-500-37 placement in your physical location. See Table 1-1 and Figure 1-1 for recommended placement of your CTS-500-37 system in different room configurations.

Table 1-1 CTS-500-37 Placement Guidelines for Locations With Windows

Physical Room Configuration
Recommend Installation Location

No windows, or all external light is covered or blocked

Place the system anywhere in the room.

One window

Place the system so the window is not behind the user.

Two opposing windows

Place the system so the window is not behind the user.

Two adjacent windows (corner office configuration)

Place the system so the window is not behind the user.

Windows on three sides

There is only one recommended placement.

Windows on four sides

Cisco does not recommend using this configuration. If you use this configuration, completely cover one of the windows during a call so that the room is a three-windowed room.


Figure 1-1 Recommend CTS-500-37 Placement for Rooms with Windows

After installation, adjust the vertical height of your system to set the eye level of the user at 70 percent of the total vertical height of the screen. This eye level height ensures the proper Cisco TelePresence experience.

Verifying eye height before you install the system is especially important for a wall-mounted system because you cannot adjust the vertical height of the display after you install the wall mount. See Figure 3-1 and Figure 3-2 in Chapter 3, "Assembling a Wall-Mounted CTS-500-37" to determine the height of the wall mount.

Power Requirements

The CTS-500-37 system requires two AC plugs, one for the codec and one for the LCD. One 10 amp circuit with two outlets will be sufficient. The Display requires 0.24 kW (2.00 amps@120V / 1.00 amps@240V) and the codec requires an additional 0.12 kW (1.00 amps@120V / 0.50 amps@240V).

There are no Power Distribution Units (PDUs) provided with the CTS-500-37 system and you should not use PDUs as extension cords for your system. Cisco recommends that you plug your cords directly into separate wall outlets.

It is strongly advised not to leave the codec in a cabinet. If you do leave the codec in a cabinet, that cabinet should provide adequate ventilation and cooling (see the HVAC recommendations section).

One additional power outlet will be required for each of the following optional items:

External display

Document camera

Presentation codec

HVAC Considerations

The CTS-500-37 system should not need additional cooling above the average existing cooling provided for a private office space.

The expected total typical* heat dissipation for the endpoint, one person with laptop, and lighting should be near 1,700 BTU. The TelePresence codec by itself may generate 500 BTU. This should be taken into consideration if customer wants to mount or store the codec in an enclosure or cabinet. This enclosure should provide adequate ventilation and cooling for the TelePresence codec.

* Typical assumes normal usage conditions and deployment following Cisco recommendations.

Conventions and Terminology

The directions left and right in this guide are synonymous with participant's left and participant's right. They refer to the assembly as you face the display.

Cable connections to the codec are labeled with a color-coded symbol system.

A single dot on a green background indicates a center element.


Note The center element is not used to install a CTS-500-37.


Three dots on a red background indicate a right element.

Two dots on a white background indicate a left element.

Figure 1-2 Cable Connection Labeling System

Tools and Equipment List

For all types of CTS-500-37 installations, you require a #2 Phillips screwdriver.

For a pedestal stand-mounted CTS-500-37, the following tools are required:

3/16-inch Allen driver (wrench and bit are provided with the pedestal stand kit)

3 mm Allen wrench (provided with pedestal stand kit)

For a wall-mounted installation, or a pedestal stand-mounted installation that is attached to the wall, the following tools are required:

A stud finder or other method of locating the studs in the wall

A drill with the following drill bits:

1/2-inch (13 mm) bit—If your installation location has metal studs, this bit must be able to drill through metal.

1/8-inch (3 mm) bit—This bit is required only if your installation location has wooden studs.

To perform first-time setup for your CTS-500-37 system, you need the following tools and equipment:

Small camera target

Large camera target

Easel for large camera target

Cardboard ruler


Note You can use a tape measure or other measuring device instead of the ruler.


Find the required first-time setup tools in carton 7 (CTS-CAM-TOOL-G2).