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Updated:August 12, 2015
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Note Use this document in conjunction with the documents identified in Obtain Documentation and Submit a Service Request. The online versions of the user documentation are also occasionally updated after the initial release. As a result, the information contained in the Cisco Security Manager end-user guides on Cisco.com supersedes any information contained in the context-sensitive help included with the product.
This document contains release note information for the following:
Cisco Security Manager 4.9 —Cisco Security Manager enables you to manage security policies on Cisco security devices. Security Manager supports integrated provisioning of firewall, VPN, and IPS services across IOS routers, PIX and ASA security appliances, IPS sensors and modules, Catalyst 6500 and 7600 Series ASA Services Modules (ASA-SM), and several other services modules for Catalyst switches and some routers. (You can find complete device support information under Cisco Security Manager Compatibility Information on Cisco.com.) Security Manager also supports provisioning of many platform-specific settings, for example, interfaces, routing, identity, QoS, logging, and so on.
Security Manager efficiently manages a wide range of networks, from small networks consisting of a few devices to large networks with thousands of devices. Scalability is achieved through a rich feature set of device grouping capabilities and objects and policies that can be shared.
Auto Update Server 4.9 —The Auto Update Server (AUS) is a tool for upgrading PIX security appliance software images, ASA software images, PIX Device Manager (PDM) images, Adaptive Security Device Manager (ASDM) images, and PIX security appliance and ASA configuration files. Security appliances with dynamic IP addresses that use the auto update feature connect to AUS periodically to upgrade device configuration files and to pass device and status information.
Note Before using Cisco Security Manager 4.9, we recommend that you read this entire document. In addition, it is critical that you read the Important Notes, the Installation Notes, and the Installation Guide for Cisco Security Manager 4.9 before installing Cisco Security Manager 4.9.
Supported Component Versions and Related Software
The Cisco Security Management Suite of applications includes several component applications plus a group of related applications that you can use in conjunction with them. The following table lists the components and related applications, and the versions of those applications that you can use together for this release of the suite. For a description of these applications, see the Installation Guide for Cisco Security Manager 4.9.
Note For information on the supported software and hardware that you can manage with Cisco Security Manager, see the Supported Devices and Software Versions for Cisco Security Manager online document under Cisco Security Manager Compatibility Information on Cisco.com.
Table 1 Supported Versions for Components and Related Applications
Application
Support Releases
Component Applications
Cisco Security Manager
4.9
Auto Update Server
4.9
CiscoWorks Common Services
4.2.2
Related Applications
Cisco Security Monitoring, Analysis and Response System (CS-MARS)
6.0.7, 6.1.1
Cisco Secure Access Control Server (ACS) for Windows
Notes
Cisco Secure ACS Solution Engine 4.1(4) is also supported.
Cisco Secure ACS 5.x is supported for authentication.
You can use other versions of Cisco Secure ACS if you configure them as non-ACS TACACS+ servers. A non-ACS configuration does not provide the granular control possible when you configure the server in ACS mode.
4.2(0), 5.x
Cisco Configuration Engine
3.5, 3.5(1)
What’s New
Cisco Security Manager 4.9 Service Pack 1
In addition to resolved caveats, this release includes the following new features and enhancements:
Support for ASA 9.3(3) version
Support for the following Cisco Firepower 9000 Series Appliance
– Cisco FPR9K-SM-36 Adaptive Security Appliance
– Cisco FPR9K-SM-24 Adaptive Security Appliance
Spanned clustering support was added to the Cisco Firepower 9000 Series Appliance
Cisco Security Manager 4.9
In addition to resolved caveats, this release includes the following new features and enhancements:
Support for ASA 9.4(1) version
Security Manager now supports the SIP protocol and DHCP Relay IPv4/IPv6 protocol for Cluster devices running the ASA software version 9.4(1) or higher.
Security Manager now displays the Site ID to which a cluster belongs.
Support for Outlook Web Access (OWA) 2013 and Citrix XenDesktop 7.5 in Clientless SSL VPN.
You can now choose to block specific syslog messages from being generated on standby ASA devices. This helps to reduce the number of syslogs and improve visibility of events.
Security Manager now supports 4096 SNMP Hosts instead of the earlier support of 128 hosts.
Support for the following new TLSV1.2 ciphers for devices running the ASA software version 9.4(1) or higher:
– ECDHE_RSA_AES128_SHA256
– ECDHE_RSA_AES256_SHA384
– ECDHE_ECDSA_AES128_SHA256
– ECDHE_ECDSA_AES256_SHA384
The Route Map object now supports the Policy Based Routing feature. Policy Based Routing is a mechanism by which traffic is routed through specific paths with a specified QoS using access control lists (ACLs). IPv4 policy based routing is supported by Security Manager 4.9 for devices running ASA version 9.4(1) or higher and IPv6 policy based routing for ASA version 9.5(1) or higher.
Security Manager now supports VXLAN for ASA devices running software version 9.4(1) or higher. To configure VXLAN, you must first configure VXLAN policy and then create a VNI interface and associate the configured VXLAN policy to the VNI interface.
Security Manager version 4.9 complies with the Department of Defense Unified Capabilities Requirements (UCR) 2013 Certification requirements for AAA VPN that are supported by the ASA software version 9.4(1):
– Periodic validation and revocation checking of the client certificates in VPN sessions.
– Support to configure expiration alerts for Installed certificates.
– Support to enable or disable sending an IKE notification when an inbound packet is received which does not match the traffic selector.
– Support to enable or disable checking of the CA Certificates while configuring PKI enrollments.
– Support to enable or disable HTTP authorization while configuring AAA parameters in platform settings.
– Support to authorize Adaptive Security Device Manager (ASDM) users by extracting the username from the certificate along with using the username provided by the user.
Support for ASA 9.5(1) version
Support for Microsoft SharePoint 2013 in Clientless SSL VPN.
Support for RDP and HTML Bookmarking – Security Manager now provides the ability to dynamically provision bookmarks based upon external configuration using LDAP attributes that contain lists for devices running the ASA software version 9.5(1) or higher.
Increased field character limit for Banner length is now supported for ASA devices 9.5(1) or higher.
Security Manager now supports separate routing table for Management traffic on devices running ASA 9.5(1) or higher. This functionality enables to completely segregate management traffic from other data traffic on the ASA.
Security Manager now supports Carrier Grade NAT to configure the block size and maximum blocks per host limit for port block allocation, for ASA devices 9.5(1) or higher.
Support for GPRS Tunnel Protocol (GTP) v2 and enhanced v1 has been provided in the GTP Map Object for ASA devices 9.5(1) or higher.
Security Manager now provides support for 255 IP Options including the existing three for ASA devices version 9.5(1) or higher.
Support for multi-site cluster that can be first hop gateway for the end host without the requirement to be sandwiched into two routers.
Support for New Device Types
You can now manage the following new device types in Security Manager:
Cisco ASA-5506H Adaptive Security Appliance
Cisco ASA-5506W Adaptive Security Appliance
Cisco ASA-5508 Adaptive Security Appliance
Cisco ASA-5516 Adaptive Security Appliance
ISA 3000 Industrial Security Appliance devices:
– Cisco ISA-3000-2C2F Adaptive Security Appliance
– Cisco ISA-3000-4C Adaptive Security Appliance
Other Enhancements in Cisco Security Manager 4.9
Enhancements to the Security Manager Health and Performance Monitoring application:
– You can now view the Access Control List (ACL) name that is associated with the selected Site-to-Site tunnel and the corresponding Remarks on the HPM application. Similarly, Email and SNMP Trap notifications also display the ACL Name in the Description column.
– The HPM application now monitors and displays the site-to-site tunnels that have IPv6 address configured, in addition to the IPv4 based tunnels.
The Image Manager application has been enhanced to support an improved CCO download procedure.
You can now view the Last Modified Ticket for Site-to-Site VPN policies on the S2S VPN Device View.
In addition to IPv4 addresses, you can now enter IPv6 addresses in the Site-to-Site VPN Interface and Protected Networks.
Security Manager now stores the Hit Count and the Last Hit time and date information of the devices it manages. This enables to view the Hit Count history of the devices even if the device reboots.
Installation Notes
Please refer to the Installation Guide for Cisco Security Manager 4.9 for specific installation instructions and for important information about client and server requirements. Before installing Cisco Security Manager 4.9, it is critical that you read the notes listed in this section and the Important Notes.
The “Licensing” chapter in the installation guide enables you to determine which license you need. (The license you need depends upon whether you are performing a new installation or upgrading from one of several previous versions.) It also describes the various licenses available, such as standard, professional, and evaluation.
The STD-TO-PRO upgrade converts an ST25 license to a PRO50 license and will result in support for 50 devices. If additional devices need to be supported, you need to buy the necessary incremental licenses.
Beginning with Version 4.7 of Security Manager, a temporary license for the API is available from Cisco.
Beginning with Version 4.7 of Security Manager, you can apply incremental licenses to the evaluation version of the Security Manager license.
Do not modify casuser (the default service account) or directory permissions that are established during the installation of the product. Doing so can lead to problems with your being able to do the following:
– Logging in to the web server
– Logging in to the client
– Performing successful backups of all databases
Supported operating systems for the server machine are the following:
– Microsoft Windows Server 2012 R2 Standard—64-bit
– Microsoft Windows Server 2012 Standard—64-bit
– Microsoft Windows Server 2012 R2 Datacenter—64-bit
– Microsoft Windows Server 2012 Datacenter—64-bit
Supported operating systems for the client machine are the following:
– Microsoft Windows 7 SP1 Enterprise—64-bit and 32-bit
– Microsoft Windows 8.1 Enterprise Edition—64-bit and 32-bit
– Microsoft Windows Server 2008 R2 with SP1 Enterprise—64-bit
– Microsoft Windows Server 2012 R2 Standard—64-bit
– Microsoft Windows Server 2012 Standard—64-bit
– Microsoft Windows Server 2012 R2 Datacenter—64-bit
– Microsoft Windows Server 2012 Datacenter—64-bit
Supported browsers are the following for both the server machine and the client machine:
– Internet Explorer 8.x, 9.x, 10.x, or 11.x, but only in Compatibility View
– Firefox 15.0.1 and above supported and recommended
You can install Security Manager server software directly, or you can upgrade the software on a server where Security Manager is installed. The Installation Guide for Cisco Security Manager 4.9 explains which previous Security Manager releases are supported for upgrade and provides important information regarding server requirements, server configuration, and post-installation tasks.
Before you can successfully upgrade to Security Manager 4.9 from a prior version of Security Manager, you must make sure that the Security Manager database does not contain any pending data, in other words, data that has not been committed to the database. If the Security Manager database contains pending data, you must commit or discard all uncommitted changes, then back up your database before you perform the upgrade. The Installation Guide for Cisco Security Manager 4.9 contains complete instructions on the steps required for preparing the database for upgrade.
We do not support installation of Security Manager on a server that is running any other web server or database server (for example, IIS or MS-SQL). Doing so might cause unexpected problems that may prevent you from logging into or using Cisco Security Manager.
Be aware of the following important points before you upgrade:
– Ensure that all applications that you are upgrading are currently functioning correctly, and that you can create valid backups (that is, the backup process completes without error). If an application is not functioning correctly before an upgrade, the upgrade process might not result in a correctly functioning application.
Note It has come to Cisco’s attention that some users make undocumented and unsupported modifications to the system so that the backup process does not back up all installed CiscoWorks applications. The upgrade process documented in the installation guide assumes that you have not subverted the intended functioning of the system. If you are creating backups that back up less than all of the data, you are responsible for ensuring you have all backup data that you require before performing an update. We strongly suggest that you undo these unsupported modifications. Otherwise, you should probably not attempt to do an inline upgrade, where you install the product on the same server as the older version; instead, install the updated applications on a new, clean server and restore your database backups.
If you log in to a Security Manager server that is running a higher version than your client, a notification will be displayed and you will have the option of downloading the matching client version.
Beginning with Security Manager 4.4, AUS and the Security Manager client are installed in parallel to improve installation time.
CiscoWorks Common Services 4.2.2 is installed automatically when you install Security Manager or AUS.
An error message will pop up if there is any database migration error; this will be at a point where installation can be taken forward without stopping.
It is recommended to do disk defragmentation for every 50 GB increase in the disk size for optimal performance.
Caution Frequent defragmentation will also contribute to bad sectors, eventually leading to disk failure.
Beginning with Version 4.4, Security Manager includes a Windows Firewall configuration script in the server installer. This script automates the process of opening and closing the ports necessary for Windows Firewall to work correctly and securely; its purpose is to harden your Security Manager server.
Service Pack 1 Download and Installation Instructions
To download and install Security Manager 4.9 service pack 1, follow these steps:
Note You must install the Cisco Security Manager 4.9 FCS build on your server before you can apply this service pack.
Caution
Before installing this service pack, please back up the following files:
If you have previously modified these files, you will need to reconfigure them after installing the service pack.
Step 1 Go to http://www.cisco.com/go/csmanager, and then click Download Software for this Product under the Support heading on the right side of the screen.
Step 2 Enter your user name and password to log in to Cisco.com.
Step 3 Click Security Manager 4.9 in the rightmost column.
Step 4 Click Security Manager (CSM) Software and then click 4.9sp1 under Latest.
Step 5 Download the file CSM4.9.0Service_Pack1.exe.
Step 6 To install the service pack, close all open applications, including the Cisco Security Manager Client.
Step 7 If Cisco Security Agent is installed on your server, manually stop the Cisco Security Agent service from Start > Settings > Control Panel > Administrative Tools > Services.
Step 8 Run the CSM4.9.0Service_Pack1.exe file that you previously downloaded.
Step 9 In the Install Cisco Security Manager 4.9 Service Pack 1 dialog box, click Next and then click Install in the next screen.
Step 10 After the updated files have been installed, click Finish to complete the installation.
Step 11 On each client machine that is used to connect to the Security Manager server, you must perform the following steps to apply the service pack before you can connect to the server using that client:
a. If Cisco Security Agent is installed on the client, manually stop the Cisco Security Agent service from Start > Settings > Control Panel > Administrative Tools > Services.
b. Launch the Security Manager client.
You will be prompted to “Download Service Pack”.
c. Download the service pack and then launch the downloaded file to apply the service pack.
Step 12 (Optional) Go to the client installation directory and clear the cache, for example, <Client Install Directory>/cache.
Step 13 (Optional) Configure SSL Certificates or self-signed certificates for Open SSL:
a. Stop the CSM Daemon service [net stop crmdmgtd]
b. If you have your own SSL certificates configured, you can reconfigure the certificates as per the steps outlined in the link below:
c. For self-signed certificates, from the command prompt navigate to the <CSCOpx>\MDC\Apache directory, and then execute the gencert.bat file. (where <CSCOpx> is your installation directory)
d. Start the CSM Daemon service [net start crmdmgtd]
Important Notes
The following notes apply to the Security Manager 4.9 release:
Although ASA 9.x supports IPv6 in Remote Access VPN, Security Manager versions prior to 4.10 do not support IPv6 in Remote Access VPN. Therefore Security manager versions prior to 4.10 do not discover Remote Access VPN IPv6 configurations.
Beginning with version 4.9, Security Manager does not support the Secure Sockets Layer version 3.0 (SSLv3) security protocol.
Security Manager does not support Internet Control Message Protocol (ICMP) for IPv6 addresses. It supports ICMP for IPv4 addresses only.
Security Manager sends only the delta configuration to the Configuration Engine, where the particular device retrieves it. The full configuration is not pushed to the device. Therefore, the following behaviors are encountered for OSPF, VLAN, and failover for devices.
– OSPF for IOS routers—Security Manager supports OSPF policy for routers running the IOS Software version 12.2 and later. However, Security Manager does not support OSPF policy for Catalyst devices. Therefore when you configure the OSPF policy in a Catalyst device and perform the discovery in Security Manager, the latter removes the ‘no passive-interface <interface number>’ command from the full configuration. Therefore you will see a difference in the Security Manager-generated configuration and the configuration on the device.
– VLAN—Security Manager supports discovery of VLAN command in IOS devices but does not support dynamic behavior of the VLAN command. If there are user driven changes in VLAN policy, Security Manager generates the command in delta and full configuration. In other words, in normal preview or deployment, Security Manager does not generate VLAN command in full configuration. Therefore you will see a difference in the Security Manager-generated configuration and the configuration on the device.
– Failover policy for firewall devices, such as ASA and FWSM, and IOS devices—Security Manager does not support dynamic behavior of failover devices. That is, the primary unit in HA has ‘failover lan unit primary’ command and secondary unit has ‘failover lan unit secondary’ command. When there is a switchover, Security Manager tries to compare with the ‘failover lan unit primary’ and generates the delta configuration. This leads to a failure in deployment.
Note Security Manager does not support ‘dynamic’ CLI commands. If the syntax of a CLI command is modified, for example, the ‘primary’ keyword is changed to ‘secondary’; it will not be supported by Security Manager.
The following ASA policies are newly supported in Security Manager 4.8:
– SSL
– EIGRP
Therefore these policies are managed by default in a fresh 4.8 installation. However, if you are upgrading Security Manager from version 4.7 to 4.8, or from version 4.7 to 4.9, by default the said policies will be unmanaged for both inline and remotely upgraded servers.
If you are upgrading from Security Manager 4.7 to 4.9, in addition to the SSL and EIGRP ASA policies, the following ASA policies will also be unmanaged:
– Route-Map
– CLI Prompt
– Virtual Access
– AAA Exec Authorization
If you have a device that uses commands that were unsupported in previous versions of Security Manager, these commands are not automatically populated into Security Manager as part of the upgrade to this version of Security Manager. If you deploy back to the device, these commands are removed from the device because they are not part of the target policies configured in Security Manager. We recommend that you set the correct values for the newly added attributes in Security Manager so that the next deployment will correctly provision these commands. You can also rediscover the platform settings from the device; however, you will need to take necessary steps to save and restore any shared Security Manager policies that are assigned to the device.
Note If a route-map is configured on the ASA and the same route-map is used in OSPF policy, after upgrading to Security Manager 4.9 from Security Manager 4.7, the OSPF page will show a red-banner. To overcome this issue, you must rediscover the ASA.
If you upgrade an ASA managed by Security Manager to release 8.3(x) or higher from 8.2(x) or lower, you must rediscover the NAT policies using the NAT Rediscovery option (right-click on the device, select Discover Policies on Device(s), and then select NAT Policies as the only policy type to discover). This option will update the Security Manager configuration so that it matches the device configuration while preserving any existing shared policies, inheritance, flex-configs, and so on.
You can also use the rule converter for the other firewall rules like access rules, AAA rules, and inspection rules if you want to manage these policies in unified firewall rules format.
If you upgrade a device that you are already managing in Security Manager from 8.x to 9.0(1) or higher, you must rediscover the device inventory so that Security Manager starts interpreting the device as a 9.x device and then you must rediscover the policies on the device to ensure that Security Manager looks for and discovers the appropriate policy types. Alternatively, you can delete the device from Security Manager and then add the device again.
If you perform one of the following upgrades to a device that you are already managing in Security Manager:
—from 7.x to 8.x
—from any lower version to 8.3(1) or higher
—from 8.3(x) to 8.4(2) or higher
you must rediscover the device in Security Manager. This is required due to significant policy changes between the two releases.
For detailed information on these scenarios, refer to the section titled “Validating a Proposed Image Update on a Device” in the User Guide for Cisco Security Manager 4.9 at the following URL:
ASA 8.3 ACLs use the real IP address of a device, rather than the translated (NAT) address. During upgrade, rules are converted to use the real IP address. All other device types, and older ASA versions, used the NAT address in ACLs.
The device memory requirements for ASA 8.3 are higher than for older ASA releases. Ensure that the device meets the minimum memory requirement, as explained in the ASA documentation, before upgrade. Security Manager blocks deployment to devices that do not meet the minimum requirement.
For ASA devices in cluster mode, Security Manager treats the entire cluster as a single node and manages the cluster using the main cluster IP address. The main cluster IP address is a fixed address for the cluster that always belongs to the current master unit. If the master node changes, the SNMP engine ID for the cluster also changes. In such a case, Security Manager will regenerate the CLI for all SNMP Server Users that are configured with a Clear Text password. Security Manager will not regenerate the CLI for users that are configured using an Encrypted password.
You can use the Get SNMP Engine ID button on the SNMP page to retrieve the engine ID from the device currently functioning as the cluster master unit.
You cannot use Security Manager to manage an IOS or ASA 8.3+ device if you enable password encryption using the password encryption aes command. You must turn off password encryption before you can add the device to the Security Manager inventory.
Device and Credential Repository (DCR) functionality within Common Services is not supported in Security Manager 4.8.
LACP configuration is not supported for the IPS 4500 device series.
A Cisco Services for IPS service license is required for the installation of signature updates on IPS 5.x+ appliances, Catalyst and ASA service modules, and router network modules.
Do not connect to the database directly, because doing so can cause performance reductions and unexpected system behavior.
Do not run SQL queries against the database.
If an online help page displays blank in your browser view, refresh the browser.
Security Manager 4.9 only supports Cisco Secure ACS 5.x for authentication. ACS 4.1(3), 4.1(4), or 4.2(0) is required for authentication and authorization.
If you do not manage IPS devices, consider taking the following performance tuning step. In $NMSROOT \MDC\ips\etc\sensorupdate.properties, change the value of packageMonitorInterval from its initial default value of 30,000 milliseconds to a less-frequent value of 600,000 milliseconds. Taking this step will improve performance somewhat. [ $NMSROOT is the full pathname of the Common Services installation directory (the default is C:\Program Files (x86)\CSCOpx).]
The IPS packages included with Security Manager do not include the package files that are required for updating IPS devices. You must download IPS packages from Cisco.com or your local update server before you can apply any updates. The downloaded versions include all required package files and replace the partial files that are included in the Security Manager initial installation.
The “License Management” link on the CiscoWorks Common Services home page has been removed.
CsmReportServer and CsmHPMServer are now supported with 64-bit JRE.
The “rsh” service has been changed to manual start mode. You can start it manually if you need it.
Caveats
The open and resolved bugs for this release are accessible through the Cisco Bug Search Tool. This web-based tool provides you with access to the Cisco bug tracking system, which maintains information about bugs and vulnerabilities in this product and other Cisco hardware and software products.
Note You must have a Cisco.com account to log in and access the Cisco Bug Search Tool. If you do not have one, you can register for an account.
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.