Cisco Video Surveillance Manager Recovery Guide, Release 7.5

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Updated:November 12, 2014

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Table of Contents

Cisco Video Surveillance Manager Recovery Guide (Cisco Connected Safety and Security UCS Platform Series), Release 7.5 and higher

Supported Servers

Creating a Recovery Flash Drive

Recovering the Operating System from a Recovery Flash Drive

Related Documentation

Cisco Video Surveillance Manager Recovery Guide (Cisco Connected Safety and Security UCS Platform Series), Release 7.5 and higher

Last revised: November 14, 2014

 

This document describes how to create a recovery flash drive for Cisco Video Surveillance Manager (Cisco VSM) Release 7.5 and higher, running on the Cisco Connected Safety and Security UCS Platform Series servers.

This bootable USB drive contains a recovery image that you can use to restore the operating system on a server, or restore the server to the factory state, if needed.

This document includes the following topics:

Supported Servers

The Cisco VSM Release 7.6.0 recovery image is supported by the Cisco Connected Safety and Security UCS Platform Series servers, including the following:

  • Cisco Connected Safety and Security UCS C220: CPS-UCS-1RU-K9
  • Cisco Connected Safety and Security UCS C240: CPS-UCS-2RU-K9

Note Other server models and servers shipped with earlier versions of the Cisco VSM software are not compatible with the recovery process described in this document.

Creating a Recovery Flash Drive

This section describes how to create a recovery flash drive by obtaining the recovery image and placing it on a USB flash drive.

Requirements

The USB flash drive that you use must:

  • Have a capacity of at least 8 GB
  • Contain no files other than the recovery image files

Cisco recommends using USB memory sticks that are made by Kingston or SanDisk.

Procedure

Step 1 Insert a USB drive into a PC port (see Requirements).

Step 2 Download the recovery image on the Windows PC:

a. Go to the Cisco Video Surveillance Manager product page .

b. Click Download Software .

c. Select Video Surveillance Media Server Software (including system software).

d. Select the release.

e. Click Download Software next to the recovery file and follow the on-screen instructions.

Step 3 Download and install a utility used to raw write a binary image to a USB disk.

For example: see the Win32 Disk Imager download at: http://sourceforge.net/projects/win32diskimager/files/latest/download

Step 4 Write the recovery image to the disk:

a. Launch the disk image utility and select the binary recovery file.

b. Select the destination USB drive.

c. Follow the utility instructions to create the recovery disk.

Step 5 Remove the USB stick from the Windows PC.

 

Recovering the Operating System from a Recovery Flash Drive

This section describes how to use a recovery flash drive to restore the operating system on a server.

Requirements

  • Prepare a flash drive as described in the “Creating a Recovery Flash Drive” section.
  • Disconnect any USB or external storage devices (including SAN storage) from the server
  • Installation is supported only if the RAID disks are in a non-bad, non-failed state

Procedure

To restore the operating system from a recovery flash drive, follow these steps:

Step 1 Power off the server on which you need to restore the operating system.

Step 2 Disconnect (unplug) any USB storage devices and any external storage (such as SAN storage connected through a fibre channel) that are connected to the server.

This ensures that only the recovery flash drive is attached to the server and prevents other storage devices from accidentally being cleared by the recovery process.

Step 3 Put the recovery flash drive in a USB port on the server and power on the server.

Step 4 When the Cisco logo appears, press the F6 key to select the boot device.

Step 5 Select the USB recovery flash drive and press Enter.

Step 6 At the “boot>” prompt, type one of the following options and press Enter:

Table 1

Recover Options
Option Description

recovery

Reinstalls the operating system.

  • Recorded video and configurations are preserved.
  • RAID configurations are preserved (only the OS partitions are formatted).

factory

Restores the server to the factory default settings:

  • Reinstalls the operating system
  • Clears and reconfigures the RAID

Note You must disconnect any external storage before using this option

Caution This action deletes all data and video files.

factory_raid5

Restores a Cisco Connected Safety and Security UCS C240 server to the factory default settings, including:

  • Reinstalls the operating system
  • Clears and reconfigures the RAID
  • Valid only on the Cisco Connected Safety and Security UCS C240 with 6 or 12 internal drives.

Note You must disconnect any external storage before using this option

Caution This action deletes all data and video files.

rescue

Boot to prompt from USB media. Use this option to recover a password or for other administrative tasks.

Tip To skip software re-installation remove the USB flash drive and reboot the server by pressing CTRL+ALT+DEL keys.

Note Ignore any “modinfo: could not find module megasar” errors that may occur during the installation. This does not impact the installation process.

Step 7 When the installation is complete, you are prompted to reboot.

Step 8 Remove the USB flash drive and reboot the server.

Step 9 On the server, configure system, network, and related settings as appropriate for your deployment. For instructions, see the “System Setup” chapter in Cisco Video Surveillance Management Console Administration Guide , Release 7.6.0.

 

Related Documentation

See the following locations for the most current information and documentation:

Cisco Video Surveillance 7 Documentation Roadmap

Descriptions and links to Cisco Video Surveillance documentation, server and storage platform documentation, and other related documentation.

http://www.cisco.com/go/physicalsecurity/vsm/roadmap

Cisco Video Surveillance Manager Documentation Website

www.cisco.com/go/physicalsecurity/vsm/docs

 

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.


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