Guest

Cisco Video Surveillance 4000 Series IP Cameras

Release Notes for Cisco Video Surveillance High Definition IP Camera Release 2.4.0

  • Viewing Options

  • PDF (136.1 KB)
  • Feedback
Release Notes for Cisco Video Surveillance High Definition IP Camera Release 2.4.0

Table Of Contents

Release Notes for Cisco Video Surveillance High Definition IP Camera Release 2.4.0

Contents

What's New

Upgrading to Release 2.4.0

Using the Upgrade Hot Fix Utility to Upgrade to from
Release 2.0.0 or 2.3.1 to Release 2.3.2

Limitations and Restrictions

Caveats

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco Video Surveillance High Definition IP Camera Release 2.4.0


October, 2012

These release notes provide important information for the Cisco Video Surveillance high definition IP camera Release 2.4.0.

Firmware release 2.4.0 applies to the following Cisco IP camera models:

CIVS-IPC-4300

CIVS-IPC-4500

This firmware is compatible with Cisco Video Surveillance Manager (VSM) 6.3.2 and 7.0. VSM 6.3.2 and 7.0 contains a camera firmware upgrade feature that simplifies and automates the firmware upgrade process.

Contents

This document includes the following sections:

What's New

Upgrading to Release 2.4.0

Using the Upgrade Hot Fix Utility to Upgrade to from Release 2.0.0 or 2.3.1 to Release 2.3.2

Limitations and Restrictions

Caveats

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

What's New

Cisco Video Surveillance IP camera and IP dome firmware release 2.4.0 provides fixes for several caveats (see the "Caveats" section) and supports the following new features:

Medianet—This firmware version supports the auto discovery and registration with Cisco VSM feature of the Media Services Interface (MSI). MSI enables a camera to participate as an endpoint in the Cisco medianet architecture when connected to a medianet enabled switch. MSI provides awareness of network neighbors and network-provided location that can be integrated into centralized management platforms to reduce the cost of administering the endpoints in the medianet.

Default login/password—Default login and password defined for factory settings. This allows for automated discovery and configuration through Medianet.

Export and import of Analytics configuration—Supports the export and import of a configuration file containing analytics rules and other setup parameters.

Optional Session ID—Supports accessing the camera using logon credentials instead of using a session ID

Upgrading to Release 2.4.0


Caution Do not use the procedure in this section to upgrade your IP camera to Release 2.4.0 if the IP camera part number and firmware release are either of the following:

 ·    74-5461-04 or 74-5459-04 and the IP camera firmware is 2.0.0
 ·    74-5461-05 or 74-5459-05 and the IP camera firmware is 2.3.1

Instead, you must use an upgrade hot fix utility available on Cisco.com to upgrade from Release 2.0.0 or 2.3.1 to Release 2.3.2. You can then use the procedure in this section to upgrade from Release 2.3.2 to Release 2.4.0. For more information about upgrading your IP camera using an upgrade hot fix utility, see the "Using the Upgrade Hot Fix Utility to Upgrade to from Release 2.0.0 or 2.3.1 to Release 2.3.2" section.

If your IP camera part number and firmware combination is not listed above, you can use the procedure in this section to upgrade to Release 2.4.0. You can find the IP camera part number listed on the camera user interface Home window, under the General Information area.


Note If the firmware release on your IP camera is lower than release 1.2.1, you must first upgrade the firmware to 1.2.1 before you can upgrade to release 2.4.0. For more information, see the Release Notes for Cisco Video Surveillance High Definition IP Camera Release 1.2.1.


You can upgrade your IP camera to firmware 2.4.0 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the "Using the VSM Management Console" chapter in Cisco Video Surveillance Manager User Guide.

Alternatively, you can upgrade your IP camera to release 2.4.0 by performing the following steps.

Procedure


Step 1 Take these actions to obtain the release 2.4.0 firmware:

a. Go to this URL:

http://www.cisco.com/cisco/software/release.html?mdfid=282582478&flowid=31387&softwareid=282090156&os=Linux&release=2.4.0

b. Download 2.4.0 firmware file, named Civs-ipc-4xxx-v2.4.0-271.bin.

c. Log in and follow the on-screen prompts to download it to your PC.

Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:

a. Start Internet Explorer and enter the following in the address field:

protocol://ip_address:port_number

where:

protocol is the connection that you use for your IP camera (either HTTPS or HTTP).

ip_address is the IP address of your IP camera.

port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.

b. Enter your IP camera user name and password when prompted, then click OK.

The IP Camera Main window appears.

c. Click the Setup link to access configuration menus for the camera.

d. Click Administration, then click Firmware.

The Firmware Settings window appears.

Step 3 In the Firmware window, click the Upgrade button.

The Upgrade Firmware window appears.

Step 4 In the Upgrade Firmware window, click the Browse button, choose the upgrade file, and then click Open.

The upgrade file may be stored on another PC.

Step 5 Click Upgrade.

Do not power down the IP camera during the upgrade procedure.

After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.


Using the Upgrade Hot Fix Utility to Upgrade to from
Release 2.0.0 or 2.3.1 to Release 2.3.2

Perform the following procedure to upgrade your IP camera to Release 2.3.2 only if the IP camera part number and firmware release are either of the following:

74-5461-04 or 74-5459-04 and the IP camera firmware is 2.0.0

74-5461-05 or 74-5459-05 and the IP camera firmware is 2.3.1

Otherwise, use the procedure in the "Upgrading to Release 2.4.0" section.


Note You can find the IP camera part number listed on the camera user interface Home window, under the General Information area.


Procedure


Step 1 Take these actions to obtain the upgrade hot fix utility:

a. Go to this URL:

http://www.cisco.com/cisco/software/release.html?mdfid=282582478&flowid=31387&softwareid=282090156&os=Windows&release=2.3.2&relind=AVAILABLE&rellifecycle=&reltype=latest

b. Download the upgrade hot fix utility file named 4xxx-HotFixUtilityInstallerV2.3.2.msi.

c. Log in and follow the on-screen prompts to download the upgrade hot fix utility file to your PC.

d. Close Internet Explorer.

Step 2 Double-click the 4xxx-HotFixUtilityInstallerV2.3.2.msi file and follow the on-screen prompts to install the utility on your PC.

During the installation process, the installer adds the Hot Fix Utility icon to your desktop.

Step 3 Double-click the Hot Fix Utility icon to open the utility.

Step 4 Take these actions to upgrade a single IP camera:

a. Click Single Camera.

b. Enter the IP address, admin password, and SSH password for the IP camera to be upgraded.

c. Click Upgrade.

Do not power down the IP camera during the upgrade procedure.

After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.

Step 5 Take these actions to upgrade multiple IP cameras:

a. Using a plain text editor, create and save an input file containing a list of all cameras to be upgraded.

Each line in the input file must contain the IP address, password, and SSH password (separated by space characters) for an IP camera to be upgraded. The following example shows entries for five IP cameras as they should appear in an input file:

192.168.1.101 password1 SSHpass1
192.168.1.102 password2 SSHpass2
192.168.1.103 password3 SSHpass3
192.168.1.104 password4 SSHpass4
192.168.1.105 password5 SSHpass5
 
   

b. Click Multiple Cameras.

c. Click Input File, choose the input file saved in Step 6a, and click Open.

d. Click Upgrade.

Do not power down any of the IP cameras during the upgrade procedure.

After you upgrade the firmware, the IP cameras automatically restart. They retain all configuration information.

Step 6 Go to the "Upgrading to Release 2.4.0" section to upgrade your IP camera to Release 2.4.0.


Limitations and Restrictions

The following limitations and restrictions apply to firmware release 2.4.0 on 4300 and 4500 high definition IP cameras:

The browser logs out of the Analytics web UI after prolonged inactivity.

When upgrading from firmware release 1.2.1 to the latest firmware using the camera web UI, the "File size is too large" error may be displayed.

Caveats

Table 1 describes the caveats that are resolved in this release.

Table 1 Caveats Resolved in this Release 

Identifier
Description

CSCtq65505

4000 series IP Camera - Importing cfg file may fail

CSCts83495

4000 series IP camera - Multiple clicks on mic may cause video to freeze


Table 2 describes the caveats that are open in this release.

Table 2 Caveats Open in this Release 

Identifier
Description

CSCtf87756

Users sometime logged out after resetting the camera when using static IP addresses

CSCtg22847

Camera UI hotspot Pan/Tilt command does not work correctly in certain resolutions

CSCtg73910

PEAP authentication fails when using Validate Server Certificate option

CSCtg76338

When using e-mail notification for motion events, if the e-mail server is unreachable, video stops streaming

CSCtg81428

Motion detection windows configured from VSM do not show the same boundaries on camera UI

CSCtg93230

Change in video resolution changes motion detection area

CSCtj68155

In Edit mode, existing rules may not display in Analytics web UI

CSCtk75349

Missing duplex and power parameters in CDP

CSCtn22813

H.264 video may stutter in Web UI if AAC audio codec is enabled

CSCto34506

DirectShow setup may sometimes fail

CSCto40637

Video distortion may occur when viewing multiple cameras on the same PC


You can use the Bug Toolkit to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Toolkit lists open and resolved caveats.

To access Bug Toolkit, you need an Internet connection and a Cisco.com user ID and password.

To use the Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Security from the Select Product Category menu.

b. Choose the desired product from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Related Documentation

For additional information about the Cisco Video Surveillance IP camera, see the User Guide for your IP camera. User Guides are available at this URL:

www.cisco.com/go/ipcamera

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html