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Release Notes for Cisco Video Surveillance High Definition IP Camera Release 1.1.0

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Release Notes for Cisco Video Surveillance High Definition IP Camera Release 1.1.0

Table Of Contents

Release Notes for Cisco Video Surveillance High Definition IP Camera Release 1.1.0

Contents

Introduction

What's New in this Release

Upgrading to Release 1.1.0

Caveats

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco Video Surveillance High Definition IP Camera Release 1.1.0


July, 2010

These release notes provide important information for the High Definition Cisco Video Surveillance IP camera release 1.1.0.

Cisco strongly recommends that, after upgrading to Cisco Video Surveillance Manager (VSM) 6.3, the firmware on existing Cisco high definition IP cameras be upgraded to release 1.1.0. In addition, this new IP camera firmware is required for any new high definition IP camera that you add and for any existing high definition IP camera on which you update configuration. VSM 6.3 contains the new camera firmware upgrade feature that simplifies and automates this process.

Contents

This document includes the following sections:

Introduction

What's New in this Release

Upgrading to Release 1.1.0

Caveats

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Introduction

Firmware release 1.1.0 includes features that extend the functionality of the following Cisco IP camera models:

CIVS-IPC-4300

CIVS-IPC-4500

What's New in this Release

Cisco Video Surveillance IP camera and IP dome firmware release 1.1.0 provides the following new features and functionality:

Multiple secondary frame rates are now supported for MJPEG. Table 1 shows the framerate combinations of primary (H.264) and secondary (MJPEG) streams. If a secondary frame rate that is not shown in this table is selected in Cisco Video Surveillance Manager, the IP camera uses the closest available frame rate.

Table 1 Stream Support for Cisco Video Surveillance 4000 Series IP Camera Video 

Resolution
Primary (fps)
Secondary (fps)

1080p

Any

Not supported

720p or lower

60

Not supported

30

30

15

10

5

3

1

25

25

13

5

1

20

20

10

5

1

15

15

8

5

3

1

10

10

5

1

8

8

6

6


Added a Camera Reset option in the IP camera web UI. This option erases all configuration information except the following:

Static IP address

Gateway IP address

User defined login credentials (user name and password)

Fixes for several caveats. For detailed information, see the "Caveats" section.

Upgrading to Release 1.1.0

To upgrade your IP camera to release 1.1.0, perform the following steps.

Alternatively, you can upgrade your IP camera to firmware 1.1.0 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the "Using the VSM Management Console" chapter in Cisco Video Surveillance Manager User Guide


Step 1 Take these actions to obtain the release 1.1.0 firmware:

a. Go to this URL:

http://www.cisco.com/en/US/products/ps7307/index.html

b. Click the Download Software link, log in to Cisco.com, and locate the 1.1.0 firmware file, which is named CIVS-IPC-HD-1.1.0-bin.

c. Double-click the 1.1.0 firmware file name and follow the on-screen prompts to download it to your PC.

Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:

a. Start Internet Explorer and enter the following in the address field:

protocol://ip_address:port_number

where:

protocol is the connection that you use for your IP camera (either HTTPS or HTTP).

ip_address is the IP address of your IP camera.

port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.

b. Enter your IP camera user name and password when prompted, then click OK.

The IP Camera Main window

c. Click the Setup link to access configuration menus for the camera.

d. Click Administration, then click Firmware.

The Firmware window appears.

Step 3 In the Firmware window, click the Upgrade button.

The Upgrade Firmware window appears.

Step 4 In the Upgrade Firmware window, enter the path and folder where the firmware upgrade file for the IP camera is stored.

The upgrade file may be stored on another PC. You can click Browse to find this location.

Step 5 Click Upgrade and follow the on-screen prompts to load the firmware upgrade on the IP camera.

Do not power down the IP camera during the upgrade procedure.

After you upgrade firmware, the IP camera restarts automatically. It retains all configuration information.


Caveats

Table 2 describes the caveats that are resolved in this release.

Table 2 Caveats Resolved in this Release 

Identifier
Description

CSCsx50614

PTZ patrol error after a few hours of use

CSCsy77335

PAL/NTSC settings not applied correctly

CSCtb55435

DST setting for EST timezone incorrect

CSCsx62483

Video streaming with MJPEG sometimes stops when using the camera UI

CSCsx63060

Dropped packets cause camera UI to freeze

CSCsx18886

Hotspot zoom does not work

CSCsx32177

Video stutter when using the camera UI

CSCtg30757

Camera shows washed out video, even after auto-iris calibration

CSCtg09459

Camera cannot accept 127 for 2nd or 3rd octet in IP address configuration


Table 3 describes the caveats that are open in this release.

Table 3 Caveats Open in this Release 

Identifier
Description

CSCtf87756

Users sometime logged out after resetting the camera when using static IP addresses

CSCtg22847

Camera UI hotspot Pan/Tilt command does not work correctly in certain resolutions

CSCtg73910

PEAP authentication fails when using Validate Server Certificate option

CSCtg76338

When using e-mail notification for motion events, video stops streaming if the e-mail server is unreachable

CSCtg81428

Motion detection windows configured from VSM do not show the same boundaries on camera UI

CSCtg45302

Overlay text does not work with MJPEG secondary streams when the primary stream is disabled

CSCtg93230

Change in video resolution changes motion detection area

CSCte29032

Camera UI upgrade tool fails sometimes with error message


You can use the Bug Toolkit to find information about caveats (bugs) for the this release, including a description of the problems and available workarounds. The Bug Toolkit lists both open and resolved caveats.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Security from the Select Product Category menu.

b. Choose the desired product from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Related Documentation

For additional information about the Cisco Video Surveillance IP camera or IP dome, see the User Guide for your IP camera or IP dome. User Guides are available at this URL:

www.cisco.com/go/ipcamera

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html