Cisco Physical Access Manager Appliance User Guide, Release 1.1.0
Configuring Video Monitoring
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Video Monitoring

Table Of Contents

Video Monitoring

Contents

Enabling Video Monitoring

Configuring the Camera Driver

Associating Cameras with Doors and Devices

PC Workstation Requirements for Live Video Viewing

Installing the Cisco VSOM Video Client Desktop Application

Viewing Video

Viewing Live Video in a Grid Arrangement

Viewing Video for an Event

Defining the Duration of Event Video Recording

Managing the Camera Inventory

Updating the Camera Inventory

Deleting the Cisco VSM Cameras

Deleting Individual Cameras


Video Monitoring


This chapter describes how to view live and recorded video streams from security cameras configured in the Cisco Video Surveillance Manager (Cisco VSM) system. Using Cisco PAM, you can associate these cameras with a door, and then view live and recorded video for that door. While viewing live video, you can also invoke a door command, or use the pan, tilt and zoom (PTZ) controls, if available on the camera.

For example, if an alarm occurs, you can view a recorded video clip when the alarm occurred, or open a live video stream for a camera associated with the door. Command options in the video player allow you to perform actions such as securing or opening the door.

In addition, the Camera Manager can display multiple live video streams in a grid arrangement, allowing a user to monitor multiple cameras at once.


Tip For more information on Cisco Video Surveillance Manager, go to the Cisco Network-Centric Video Surveillance Products website.



Note Problems may occur when viewing video from analog cameras that use Cisco Stream Manager IP Gateway Encoder CIVS-SGxx. Contact your Cisco support representative for details.


Contents

Enabling Video Monitoring

Configuring the Camera Driver

Associating Cameras with Doors and Devices

Installing the Cisco VSOM Video Client Desktop Application

Viewing Video

Viewing Live Video in a Grid Arrangement

Viewing Video for an Event

Defining the Duration of Event Video Recording

Managing the Camera Inventory

Updating the Camera Inventory

Deleting the Cisco VSM Cameras

Deleting Individual Cameras

Enabling Video Monitoring

To enable video viewing in Cisco PAM, add the camera driver and associate the Cisco VSM cameras with specific doors and devices.

In addition, install the Cisco VSOM Video Client on each workstation. This player includes the ActiveX controls required for event video viewing. Reinstall the player anytime the Cisco VSM server is upgraded.

Complete the following instructions to enable video monitoring:

Configuring the Camera Driver

Associating Cameras with Doors and Devices

Installing the Cisco VSOM Video Client Desktop Application

Configuring the Camera Driver

Add the VSM Camera Driver to enable video sharing and playback with the Cisco VSM system:

 
To do this
Use this display

Step 1 

Select Hardware from the Events & Alarms menu, in the Video sub-menu.

Tip You can also select Hardware from the Doors menu.

Step 2 

Right-click the Driver Manager and select New Cisco VSM Camera Driver

Step 3 

Enter the driver name in the properties window. For example: Cisco VSM Camera Driver.

Note Verify that the Enabled checkbox is selected (default).

Step 4 

Enter the camera Player Preferences:

Player width: the width of the video player in pixels.

Player height: the height of the video player in pixels.

Maximum player instances: limits the number of simultaneous video players that can be open on the desktop at a time. Enter a number from 1 to 16. Enter a number at least three greater than the number of required screens. This allow pop-up video screens from critical alarms to display, such as from a duress alarm. See also PC Workstation Requirements for Live Video Viewing.

Position: the position on the screen where the video player appears. If the position is set to Center, the video player opens in the center of the screen each time it is launched.

Tip The VSM Config tab displays VSM server settings. See Step 7 to enter settings.

Step 5 

Click Save and Close to close the window.

Step 6 

Right-click the VSM Camera Driver and select Start to enable the Cisco PAM video features.

Note Verify that the driver status reads Started.

Step 7 

Enter the Cisco VSM server settings.

Note Do not change the database name or port number once they are configured.

a. Right-click the Cisco VSM Camera Driver and select Setup Cisco VSM.

b. Enter the Run Frequency (in minutes): the time between Cisco PAM / VSM synchronization. Cameras added or removed from Cisco VSM are updated in Cisco PAM. If the camera inventory changes often, enter a low number. If the inventory changes rarely, enter a high number. The default is 30 minutes.

c. Enter the Database name: the name of the Cisco VSM database. The default is bas.

d. Enter the Server name: the name or IP Address of the Cisco VSM database server.

e. Enter the Port number: the port number for the Cisco VSM database server.

f. Click OK to save the changes and close the window.

Associating Cameras with Doors and Devices

When a camera is associated with a door or device, you can view recorded video clips for the events that occur on that device, or open a live video stream for the camera from event entries. When viewing live video, you can also invoke commands for the door or device.

For example, if you assign a camera to the door configuration Lab 1, you can right-click an event for that door to view live or recorded video for that door.

To associate a camera with a door or device, do the following:

 
To do this
Use this display

Step 1 

Select Devices in Camera View from the Events & Alarms menu, in the Video sub-menu

Step 2 

Drag and drop the devices and doors from the left window pane to the cameras listed on the right.

You can associate cameras with more than one device, and devices can have more than one associated camera.

Tip Be sure to associate cameras only with devices that are in the camera's view.

Step 3 

(Optional) You can also associate cameras with devices by editing the camera properties.

a. Right-click the camera in the Video or Hardware windows.

b. Choose Edit.

c. Select the Devices in View tab.

d. Check the devices associated with the camera.

Associated cameras are listed in the far-right table.

Step 4 

(Optional) Exit and relaunch the CPAM client.

In the main Events window, you can display a Video column to signify if a camera is associated with a door or device. Click Columns in the menu bar, select Video, and click OK. The Video column displays three dots if a camera is associated with the door or device.

To ensure the stars appear correctly, you must exit and relaunch the CPAM client after associating a camera with a device or door.

 


Tip For more information about configuring Cisco VSM cameras, see the Cisco Video Surveillance Manager documentation.


PC Workstation Requirements for Live Video Viewing

PC workstations require the following features for proper operation with Cisco Video Surveillance Manager 4.0/6.0 or higher:

OS: Windows XP Professional Service Pack 2

CPU: Intel Core 2 Quad Q9650 - 3.0 GHz (HP xw4600 Workstation w/ 4 cores)

Memory: 4GB DDR2 (3.5GB usable)

Graphics: ATI 4850 512 MB

Cisco VSOM Configuration: VMR mode enabled

Browser: Microsoft Internet Explorer 6 or 7

VSM 4.1.1/6.1.1 (Client version: 6.1.26.0)

Gigabit Ethernet (GigE) network connection required

Installing the Cisco VSOM Video Client Desktop Application

The Cisco VSOM Video Client includes the ActiveX controls required for event video viewing. Install the player to enable the video features, or anytime the Cisco VSM server is upgraded. When the player is installed, any existing version is automatically deinstalled.


Step 1 Verify that all PC workstations meet the PC Workstation Requirements for Live Video Viewing.

Step 2 Configure the VSM Camera Driver, as described in Configuring the Camera Driver.

Step 3 Highlight the VSM Camera Driver.

Step 4 Click the VSOM Video Client (install link) to open the Cisco VSM download page.

Step 5 Enter the Cisco VSM username and password supplied by your systems administrator.

Step 6 Follow the on-screen instructions to download the video application and save the installation file to your local drive.

Step 7 Double-click the installation file and follow the on-screen prompts to install the VSOM Video Client on your PC.


Viewing Video

You can view multiple live video streams in a grid arrangement, or view live and recorded video for an event. When viewing live video, you can invoke commands for the doors and devices associated with the camera.


Tip You can also right-click the cameras listed under the VSM Camera Driver (in the Hardware module) and select View Live Video.


This section includes the following instructions:

Viewing Live Video in a Grid Arrangement

Viewing Video for an Event

Viewing Live Video in a Grid Arrangement

The Camera Manager allows you to view multiple video streams in a grid arrangement, and invoke commands for the devices associated with the cameras. For example, you can simultaneously monitor the video streams from four cameras, and manually trigger a command, such as grant door access, for a door associated with a camera.

 
To do this
Use this display

Step 1 

Select Camera Manager from the Events & Alarms menu, in the Video sub-menu.

Step 1 

Click the Layouts menu and select a layout that includes the number of cameras you want to view.

Step 1 

(Optional) You can also select a pre-defined arrangement.

Step 2 

Select the cameras for viewing:

a. Expand the hardware tree to locate a camera.

b. Drag each camera icon onto a window pane to view live video from that camera.

Tip To remove the camera, click and drag the title bar of the camera screen off the grid.

Step 3 

(Optional) Invoke a command for a device associated with a camera.

a. Click Device Commands to show (or hide) the command options.

b. Select a device.

c. Select a command.

Tip The commands are the same commands available by right-clicking the device in the Hardware module.

d. Click Execute.

e. If additional options are available, select an option from the pop-up window and click OK.

Step 4 

(Optional) Operate the pan, tilt, and zoom (PTZ) camera controls, if available.

Click View PTZ to show (or hide) the controls. This option only appears for PTZ cameras.

Use the arrows to pan and tilt the camera view. Use + and - to zoom.

Step 5 

(Optional) Save the camera view as an Arrangement.

a. Click Save or Save As to save the current camera layout as an arrangement.

b. Enter the arrangement name and click OK. The layout name appears in the window title bar.

Create or modify additional arrangements using the menu bar controls:

Layout: selects a blank layout to display video from one or more cameras.

Arrangement: selects a saved Arrangement of views and cameras.

New: creates a new screen of views and cameras.

Save: saves the current view as an Arrangement.

Save As: saves the Arrangement under a different name.

Viewing Video for an Event

If a device or door is associated with a camera, and an event occurs for that device, you can view a recorded video clip of the event. You can also view live video from the camera that captured the event.

To view the video for an event, use one of the following options:

Open the event and click the Live Video or Event Video buttons for a camera.

Right-click the event entry, select a camera from the menu, and select Live Video or Event Video.


Note The video and camera options appear only if video is available for the event.



Tip In the main Events window, you can display a Video column to signify if a camera is associated with a door or device. Click Columns in the menu bar, select Video, and click OK. The Video column displays three dots if a camera is associated with the door or device. To ensure the stars appear correctly, you must exit and relaunch the CPAM client after associating cameras with a device or door.


 
To do this
Use this display

Step 1 

Open Events & Alarms to view events.

Step 2 

Select a video option from the right-click menu:

a. Right-click an event or alarm entry.

b. Select a camera from the command menu.

c. Select View Live Video or View Event Video.

Tip The video and camera options appear only if video is available for that event.

Step 3 

(Optional) You can also select the video options from the event detail window.

a. Double-click an event or alarm entry.

b. In the detail window, click View Live Video or View Event Video.

Tip The video and camera options appear only if video is available for that event.

Step 4 

For recorded event video, use the controls under the video display to fast forward, rewind, pause or play the clip.

Tip Press the Rewind or Forward buttons multiple times to increase the speed. You can playback or rewind video at 1x, 2x, 3x, or 4x.

Step 5 

For live video, you can optionally invoke a command for a device associated with a camera.

a. Click Device Commands.

b. Select a device.

c. Select a command.

Tip The commands are the same commands available by right-clicking the device in the Hardware module.

d. Click Execute.

e. If additional options are available, select an option from the pop-up window and click OK.

Defining the Duration of Event Video Recording

By default, event video is recorded for 5 seconds before the event occurs, and 5 seconds after the event occurs. To change the number of seconds event video is recorded, do the following:


Step 1 Select System Configuration from the Admin menu.

Select the Events/Alarms sub-menu.

Figure 15-1 System Configuration Events/Alarm Window

Step 2 Enter the following:

Length of video to display pre-event

The number of seconds of video that are included before the event occurred.

Length of video to display post-event

The number of seconds of video that are included after an event occurs.


Step 3 Click Save.

Step 4 Restart the Cisco Physical Access Manager.


Note Changes to system administration settings do not take effect until Cisco PAM is restarted.



Managing the Camera Inventory

Updating the Camera Inventory

Deleting the Cisco VSM Cameras

Deleting Individual Cameras

Updating the Camera Inventory

The list of available Cisco VSM cameras is automatically updated as cameras are added or removed from the Cisco VSM system. In most situations, users do not need to update or manage the camera inventory. However, if the camera list is not accurate, do one of the following, in the order shown:


Tip Entering the Restart, Setup VSOM, or Synchronize with Cisco VSM commands will retrieve the camera inventory immediately, regardless of the configured run frequency. After the initial synchronization, the inventory is updated based on the scheduled run frequency.


To do this
Use this display

Revise the time span between automatic synchronization:

a. Right-click the Cisco VSM Camera Driver and select Setup Cisco VSM.

b. Enter the Run Frequency (in minutes): this defines the time between synchronization. Cameras added or removed from Cisco VSM are updated in Cisco PAM. If the camera inventory changes often, enter a low number. If the inventory changes rarely, enter a high number. The default is 30 minutes.

c. Click OK to save the changes and close the window.

 

Right-click the Cisco VSM Camera Driver and select Synchronize with Cisco VSM.

This command manually synchronizes Cisco PAM with the Cisco VSM inventory.

If the camera inventory is still not correct, restart the camera driver: right-click the Cisco VSM Camera Driver and select Restart.

Verify that the driver reset was successful.

a. Select Alarms from the Events & Alarms menu, in the Monitoring menu.

b. Verify that the following three events are listed as succeeded:

archive data fee

live data feed

camera data feed

If the camera list is still not accurate, continue to the following section: Deleting the Cisco VSM Cameras.

 


Deleting the Cisco VSM Cameras

In some situations, the camera inventory may need to be deleted (for example, following a Cisco VSM server change). This is necessary only if the camera listing remains incorrect after completing the instructions in Updating the Camera Inventory.

If problems remain, select the camera driver command Delete All Cameras. This command deletes the Cisco PAM cameras and downloads a new, updated list from the Cisco VSM server.

Deleting the cameras does the following in Cisco PAM.

Removes the Cisco VSM server configuration.

Removes the history of all cameras from the Cisco PAM database.

Deletes all events and audit records for the cameras.

Deletes the entire camera inventory.


Note To successfully reset the camera database, you must remove all camera associating in the Camera Manager and Graphic Maps, as described in the following instructions.


To delete all cameras from Cisco PAM and reload the camera inventory from the Cisco VSM server, do the following:

 
To do this
Use this display

Step 1 

Remove all camera references from the Camera Manager layout arrangements, and from any Graphic Map.

a. Select Camera Manager from the Events & Alarms menu, in the Video sub-menu.

b. Select each arrangement, and click and drag the title bar of each camera off the grid.

Tip You can also delete the arrangement to remove the camera references.

c. Click Save.

d. Select Graphic Map Editor from the Admin menu.

e. Select any maps that include cameras.

f. Right-click each camera icon and select Remove Device Icon.

Tip You can also delete the entire map to remove the camera references.

g. Click Save.

For more information, see the following:

Viewing Live Video in a Grid Arrangement.

Graphic Map Editor, page 12-34.

Step 2 

Enable the Delete All Cameras command and the Allow deletion of devices with events option in the System Configuration settings.

Note The the Delete All Cameras command only appears after you enable it in the System Configuration window.

Note The the Delete All Cameras command will fail to complete if you do not enable the Allow deletion of devices with events option.

a. Select System Configuration from the Admin menu.

b. Select the Cisco Settings sub-menu.

c. Select the check-box for Display Delete All Cameras command on the camera driver.

d. Select the Miscellaneous sub-menu.

e. Select the check-box for Allow deletion of devices with events. This allows cameras with associated events to be deleted from Cisco PAM.

f. Click Save.

g. To activate the change, stop and then restart the Cisco PAM server. See Performing Additional Configuration, Administration, and Monitoring Tasks, page 4-11 for instructions.

Step 3 

Delete the cameras from Cisco PAM:

a. Open the Hardware module.

b. Right-click the Cisco VSM Camera Driver.

c. Select the Delete All Cameras command.

d. Click OK when the warning message appears. All events, alarms and audit messages for the cameras will be deleted.

Step 4 

Verify that the deletion was successful.

If the action succeeds, all cameras are removed from the camera driver. An event is displayed: "Cisco VSM Camera Driver command Succeeded: Reset Cameras". Continue to Step 5.

If the action fails, some cameras are still displayed under the camera driver. If this occurs, do the following:

a. View the event description to verify the issue. The event is: "Cisco VSM Camera Driver command failed: Reset Cameras". Open the event to view the event Data. For example: "There was an error deleting camera(s). Please remove camera references if any from the graphic map editor and Camera manager layout arrangements."

b. Locate and delete the remaining camera references from Camera Manager and the graphic maps (see Step 1.

c. Restart the camera driver to restore the full camera inventory (right-click the Cisco VSM Camera Driver and select Restart). The Delete All Cameras command only works when the complete inventory is present.

d. Invoke the Delete All Cameras command again, as described in Step 3.

 

Step 5 

After the Delete Cameras command is successful, restart the camera driver: right-click the Cisco VSM Camera Driver and select Restart.

Step 6 

Verify that the driver reset was successful.

a. Select Alarms from the Events & Alarms menu, in the Monitoring menu.

b. Verify that the following three events are listed as succeeded:

archive data fee

live data feed

camera data feed

Step 7 

Re-enter the Cisco VSM server settings:

Note Do not change the database name or port number once they are configured.

a. Right-click the Cisco VSM Camera Driver and select Setup Cisco VSM.

b. Enter the Run Frequency (in minutes): the time between Cisco PAM / VSM synchronization. Cameras added or removed from Cisco VSM are updated in Cisco PAM. If the camera inventory changes often, enter a low number. If the inventory changes rarely, enter a high number. The default is 30 minutes.

c. Enter the Database name: the name of the Cisco VSM database. The default is bas.

d. Enter the Server name: the name or IP Address of the Cisco VSM database server.

e. Enter the Port number: the port number for the Cisco VSM database server.

f. Click OK to save the changes and close the window.

Tip Entering the Restart, Setup VSOM, or Synchronize with Cisco VSM commands will retrieve the camera inventory immediately, regardless of the configured run frequency. After the initial synchronization, the inventory is updated based on the scheduled run frequency.

Deleting Individual Cameras

To delete individual cameras, do the following:


Tip See Deleting the Cisco VSM Cameras for information on a single command to delete all cameras.



Step 1 Remove the camera associations (for the camera to be deleted) from the Camera Manager arrangements, and from any Graphic Map.

Tip You can also delete the entire camera arrangement or graphic map to remove the associations.

Step 2 Enable the Allow deletion of devices with events option in the System Configuration settings.

Step 3 (Optional) Right click the camera and select Disable. Cameras that were removed from Cisco VSM server are disabled by default. This command is only necessary if you want to remove a camera that is included in the Cisco VSM server inventory.

Step 4 Select All Devices from the Filter menu to display the disabled device.

Step 5 Right click the camera and select Delete.

Tip If the camera is still associated with Camera Manager arrangements or graphic maps, an error message describes the location of the associations. Remove the associations and issue the Delete command again.

Step 6 Click OK to confirm that all associated events will be deleted.


Note See Disabling or Deleting a Device or Door, page 8-18 for more information.