Cisco ONS 15454 SDH Procedure Guide, Release 4.0
Chapter 7, Manage Alarms
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Manage Alarms

Table Of Contents

Manage Alarms

Before You Begin

NTP-D195 Document Existing Provisioning

DLP-D138 Print CTC Data

DLP-D139 Export CTC Data

NTP-D196 View Alarms, History, Events, and Conditions

DLP-D110 View Alarm History

DLP-D111 Changing the Maximum Number of Session Entries for Alarm History

DLP-D112 Display Alarms and Conditions Using Time Zone

DLP-D113 Synchronize Alarms

DLP-D114 View Conditions

NTP-D68 Delete Cleared Alarms from Display

NTP-D69 View Alarm-Affected Circuits

NTP-D70 View Alarm Counts on the LCD for a Slot or Port

NTP-D71 Create, Download, and Assign Alarm Severity Profiles

DLP-D115 Create Alarm Severity Profiles

DLP-D223 Download an Alarm Severity Profile

DLP-D116 Apply Alarm Profiles to Ports

DLP-D117 Apply Alarm Profiles to Cards and Nodes

DLP-D118 Delete Alarm Severity Profiles

NTP-D168 Enable, Modify, or Disable Alarm Severity Filtering

DLP-D225 Enable Alarm Filtering

DLP-D226 Modify Alarm and Condition Filtering Parameters

DLP-D227 Disable Alarm Filtering

NTP-D72 Suppress and Discontinue Alarm Suppression

DLP-D119 Suppress Alarm Reporting

DLP-D120 Discontinue Alarm Suppression

NTP-D123 Provision External Alarms and Controls on the Alarm Interface Controller-International


Manage Alarms


This chapter explains how to view and manage the alarms and conditions on a Cisco ONS 15454 SDH.

Cisco Transport Controller (CTC) detects and reports SDH alarms generated by the Cisco ONS 15454 SDH and the larger SDH network. You can use CTC to monitor and manage alarms at a card, node (default login), or network level. You can also view alarm counts on the LCD front panel.

Before You Begin

This section lists the chapter procedures (NTPs). Turn to a procedure for applicable tasks (DLPs).

1. 195 Document Existing Provisioning—Complete this procedure as needed to record node information or to troubleshoot rings and spans.

2. 196 View Alarms, History, Events, and Conditions—Complete this procedure as needed to see alarms and conditions occurring on the node and a complete history of alarm and condition messages.

3. 68 Delete Cleared Alarms from Display—Complete this procedure as needed to delete cleared alarm information that is no longer needed.

4. 69 View Alarm-Affected Circuits—Complete this procedure as needed to find circuits that are affected by a particular alarm or condition.

5. 70 View Alarm Counts on the LCD for a Slot or Port—Complete this procedure as needed to see a statistical count of alarms that have occurred for a slot or port.

6. 71 Create, Download, and Assign Alarm Severity Profiles—Complete this procedure as needed to change the default severity for certain alarms, assign the new severities to a port, card, or node, and delete alarm profiles.

7. 168 Enable, Modify, or Disable Alarm Severity Filtering—Complete this procedure as needed to enable, disable, or modify alarm severity filtering in the Conditions, Alarms, or History screens; you can enable, modify, and disable alarm severity filtering at the node or network level.

8. 72 Suppress and Discontinue Alarm Suppression—As needed, use these tasks to suppress reported alarms at the port, card, or node level and disable the suppress command to resume normal alarm reporting.

NTP-D195 Document Existing Provisioning

Purpose

This procedure prints card, node, or network CTC information in graphical or tabular form on a Windows-provisioned printer, or to export card, node, or network information as editable delineated text files to other applications. This procedure is useful for network record keeping and troubleshooting.

Tools/Equipment

Printer connected to the CTC computer by a direct or network connection.

Prerequisite Procedures

Chapter 4, "Turn Up Node"

Required/As needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Log into the ONS 15454 SDH that has the information you want to record or save. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go to Step 2.

Step 2 If you need to document information that you cannot write down, or need to preserve, you can do so by:

Printing information with the "DLP-D138 Print CTC Data" task.

Exporting information as a delineated text file to be viewed or edited by web, text editing, word processing, spreadsheet, or database management applications with the "DLP-D139 Export CTC Data" task.

Stop. You have completed this procedure.


DLP-D138 Print CTC Data

Purpose

This task prints CTC card, node, or network data in graphical or tabular form on a Windows-provisioned printer.

Tools/Equipment

Printer connected to the CTC computer by a direct or network connection.

Prerequisite procedures

DLP-D60 Log into CTC, page 3-23

Required/As needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Click the CTC tab (and subtab, if present) containing the information you want to print. For example, click the Alarms tab to print Alarms window data.

The print operation is available for all network, node (default login), and card view windows. But if the window does not contain data, the printout does not contain any data.

Step 2 Click File > Print.

Step 3 In the Print dialog box, click a a printing option. (See Figure 7-1.)

Entire Frame—Prints the entire CTC window including the graphical view of the card, node, or network. This option is available for all windows.

Tabbed View—Prints the lower half of the CTC window containing tabs and data. The printout includes the selected tab (on top) and the data shown in the tab window. For example, if you print the History window Tabbed View, you print only history items appearing in the window. This option is available for all windows.

Table Contents—Prints CTC data in table format without graphical representations of shelves, cards, or tabs. This option is available only for CTC table data, so it does not apply to:

Provisioning > Protection, SNMP, DCC/GCC, Timing, or UCP windows

Maintenance > Database, Protection, Cross-Connect, Diagnostic, or Timing windows

The Table Contents option prints all the data contained in a table with the same column headings. For example, if you print the History window Table Contents view, you print all data included in the table whether or not items appear in the window.


Tip When you print using the Tabbed View option, it can be difficult to distinguish whether the printout applies to the network, node, or card view. To do this, compare the tabs on the printout: network, node, and card views are identical except that network view does not contain an Inventory tab; node, and card view contains a Performance tab.


Figure 7-1 Selecting CTC Data For Print

Step 4 Click the OK button.

Step 5 In the Windows Print dialog box, click a printer and click the OK button.

Step 6 Repeat this task for each window that you want to print.

Step 7 Return to your originating procedure (NTP).


DLP-D139 Export CTC Data

Purpose

Use this task to export CTC table data as delineated text to view or edit in text editor, word processing, spreadsheet, database management, or web browser applications.

Tools/Equipment

None

Prerequisite procedures

DLP-D60 Log into CTC, page 3-23

Required/As needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Click the CTC tab containing the information you want to export (for example, the Alarms tab or the Circuits tab).

Step 2 Click File > Export.

Step 3 In the Export dialog box (Figure 7-2), click a data format:

As HTML—Saves data as a simple HTML table file without graphics. The file must be viewed or edited with applications such as Netscape Navigator, Microsoft Internet Explorer, or other applications capable of opening HTML files.

As CSV—Saves the CTC table as comma-separated values (CSV).

As TSV—Saves the CTC table as tab-separated values (TSV).

Step 4 If you want to open a file in a text editor or word processor application, procedures may vary; but typically you can use the File > Open command to display the CTC data, or you can double-click the file name and choose an application such as Notepad.

Text editor and word processor applications display the data exactly as it is exported, including comma or tab separators. All applications that open the data files allow you to format the data.

Step 5 If you want to open the file in spreadsheet and database management applications, procedures may vary; but typically you need to open the application and choose File > Import, then choose a delimited file to display the data in cells.

Spreadsheet and database management programs also allow you to manage it.


Note An exported file cannot be opened in CTC.


The export operation only applies to tabular data, so it is not available for the following CTC tabs and subtabs:

Provisioning > General, Network, Protection, SNMP, Timing, or UCP windows

Maintenance > Database, Protection, Diagnostic, or Timing windows

Figure 7-2 Selecting CTC Data For Export

Step 6 Click the OK button.

Step 7 In the Save dialog box, enter a name in the File name field using one of the following formats:

[filename].html—for HTML files

[filename].csv—for CSV files

[filename].tsv—for TSV files

Step 8 Navigate to a directory where you want to store the file.

Step 9 Click the OK button.

Step 10 Repeat the task for each window that you want to export.

Step 11 Return to your originating procedure (NTP).


NTP-D196 View Alarms, History, Events, and Conditions

Purpose

Use this procedure to view current or historical alarms and conditions for a card, a node, or network. This information is useful for monitoring and troubleshooting hardware and software events.

Tools/Equipment

None

Prerequisite Procedures

None

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning



Step 1 Log into the node that contains the alarms you want to view. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go to Step 2.

Step 2 In the card, node (default login), or network-level CTC view, click the Alarms tab to display the alarms for that card, node, or network. (See Figure 7-3.)

Figure 7-3 ONS 15454 SDH CTC Node View

Table 7-1 lists the columns found in the Alarms window and their descriptions.

Table 7-1 Alarm Column Descriptions 

Column
Information Recorded

New

Indicates a new alarm; to change this status, click either the Synchronize button or the Delete Cleared Alarms button

Date

Date and time of the alarm

Node

Node where the alarm occurred (appears only in network view)

Object

The object for an HPmon or LPmon

Eqpt Type

Card type in this slot

Slot

Slot where the alarm occurred (appears only in network and node view)

Port

Port where the alarm is raised. For HPTerm and LPTerm, the port refers to the upstream card it is partnered with.

Sev

Severity level: CR (critical), MJ (major), MN (minor), NA (not-alarmed), NR (not-reported)

ST

Status: R (raised), C (clear)

SA

When selected (checked), indicates a service-affecting alarm

Cond

The error message/alarm name; these names are alphabetically defined in the "Alarm Troubleshooting" chapter of the Cisco ONS 15454 SDH Troubleshooting Guide

Description

Description of the alarm

Num

A count of incrementing alarm messages

Ref

The reference number assigned to the alarm


Table 7-2 lists the color codes for alarm and condition severities.

Table 7-2 Color Codes for Alarms and Conditions 

Color
Description

Red

Raised Critical (CR) alarm

Orange

Raised Major (MJ) alarm

Yellow

Raised Minor (MN) alarm

Magenta

Raised Not-Alarmed (NA) condition

Blue

Raised Not-Reported (NR) condition

White

Cleared (C) alarm or condition


Release 4.0 has more specifically-numbered STM and VC alarm object identifiers based upon the object IDs. The pre-Software R 4.0 numbering scheme is compared in Table 7-3 to the previously-used numbering scheme.

Table 7-3 Release 4.0 Port-Based Alarm Numbering Scheme Comparison 

Previous Release STM and VC Alarm Numbering
Release 4.0 STM and VC Alarm Numbering1

MON
object

(<Slot>-<STM or VC within card>

For example, (STM or VC)-6-6

Port=1

MON
object

VC4-<slot>-<port>-<VC within port>

For example, VC4-6-1-6

Port=1

TERM
object

<Local slot>-<STM or VC within local terminating card>

For example, STM-2-3

Port=3

TERM
object

VC4-<slot>-<VC within slot>

For example, VC4-6-6

Port=1

1 In Release 4.0 HPTerm and LPTerm alarms, the Object and Port columns apply to the paired MON object within the upstream card. So the HPMon and HPTerm and LPMon or LPTerm objects will be identical.


Step 3 If alarms are present, refer to the Cisco ONS 15454 SDH Troubleshooting Guide for information and troubleshooting procedures.

Step 4 Complete the "DLP-D110 View Alarm History" task, the "DLP-D113 Synchronize Alarms" task, or the "DLP-D114 View Conditions" task as needed.

Stop. You have completed this procedure.


DLP-D110 View Alarm History

Purpose

Use this task to view past cleared and uncleared ONS 15454 SDH alarm messages at the card, node, or network level. This task is useful for troubleshooting configuration, traffic, or connectivity issues that are indicated by alarms.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Decide whether you want to view the alarm message history at the node, network, or card level.

Step 2 The node view is the default view after you log into CTC. (See Figure 7-3.) If you want to view node alarm history, use this view.

a. Click the History > Session tabs if you want to see the alarms and conditions (events) that occurred since you logged into the CTC.

b. Click the History > Node tabs if you want to retrieve all available alarm messages for the node.


Tip Double-click an alarm in the alarm table or an event (condition) message in the history table to display the view that corresponds to the alarm message. For example, double-clicking a card alarm takes you to card view. In network view, double-clicking a node alarm takes you to node view.


Step 3 If you want to view network alarm history, from node view click View > Go to Network View.

Step 4 Click the History tab.

Alarms and conditions (events) that have occurred on the network since you logged into CTC appear.

Step 5 If you want to view card alarm history, from the network view click View > Go to Previous View.

The previous view is the node (default login) view.

Step 6 From node view, double-click a card on the shelf graphic to display the card-level view for the card.


Note TCC2 and cross-connect cards do not have a card view.


a. Click the History > Session tabs if you want to see the alarm messages that occurred since you logged into CTC.

b. Click the History > Card tabs if you want to retrieve all available alarm messages for the card.


Note The ONS 15454 SDH can store up to 640 critical alarm messages, 640 major alarm messages, 640 minor alarm messages, and 640 condition messages. When any of these limits is reached, the ONS 15454 SDH discards the oldest events in that category.


Step 7 In the node or card view, display Not-Alarmed (NA) and transient event (condition) history in addition to alarm history by clicking the Events check box in the History > Node window or
History > Card window.

Step 8 Click the Retrieve button.

Step 9 The window displays raised and cleared alarm messages (and events, if selected).


Tip Double-click an alarm in the alarm table or a condition in the history table to display the view that corresponds to the alarm message. For example, double-clicking a card alarm takes you to card view. In network view, double-clicking a node alarm takes you to node view.


Step 10 Return to your originating procedure (NTP).


DLP-D111 Changing the Maximum Number of Session Entries for Alarm History

Purpose

This task changes the maximum number of session entries included in the alarm history. Use this task to extend the history list in order to save information for future reference or troubleshooting.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning



Step 1 At the card, node or network view, click Edit > Preferences from the CTC menu bar.

The CTC Preferences Dialog box appears. (See Figure 7-4.)

Figure 7-4 CTC Preferences Dialog Box

Step 2 Click the up or down arrow buttons next to the Maximum History Entries field to change the entry to the desired number. When the value is changed, the Apply button is enabled.

Step 3 Click Apply and OK.


Note Setting the Maximum History Entries value to the high end of the range uses more CTC memory and could impair CTC performance.



Note This task changes the maximum history entries recorded for CTC sessions. It does not affect the maximum number of history entries viewable for a network, node, or card.


Step 4 Return to your originating procedure (NTP).


DLP-D112 Display Alarms and Conditions Using Time Zone

Purpose

Use this task to change the timestamp for events to the timezone of the ONS node reporting the alarm. By default, the events timestamp is set to the timezone for the CTC workstation.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning



Step 1 At the card, node, or network view, from the CTC menu bar click Edit > Preferences.

The CTC Preferences Dialog box appears. (See Figure 7-4.)

Step 2 Click the Display Events Using Each Node's Timezone check box. The Apply button is enabled.

Step 3 Click Apply and OK.

Step 4 Return to your originating procedure (NTP).


DLP-D113 Synchronize Alarms

Purpose

Use this task to view ONS 15454 SDH events at the card, node, or network level and to refresh the alarm listing while troubleshooting so that you can check for new and cleared alarms and conditions.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 At the card, node, or network view, click the Alarms tab.

Step 2 Click the Synchronize button.

This button causes CTC to retrieve a current alarm summary for the card, node, or network. This step is optional because CTC updates the Alarms window automatically as raise/clear messages arrive from the node.

(Alarms that have been raised during the session will have a check mark in the Alarms window New column. When you click Synchronize, the check mark disappears.)

Step 3 Return to your originating procedure (NTP).


DLP-D114 View Conditions

Purpose

Use this task to view conditions, which are events with a Not-Reported (NR) severity at the card, node, or network level. Viewing conditions will give you a clear record of changes or events that do not result in alarms.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 From the card, node, or network view, click the Conditions tab.

Step 2 Click the Retrieve button at the bottom-left of the window. (See Figure 7-5.)

The Retrieve button requests the current set of fault conditions from the node, card, or network. The window is not updated when things change on the node. You must click Retrieve to see any changes.

Figure 7-5 Node View Conditions Window

Conditions include all fault conditions raised on the node, whether or not they are reported. (Alarms can be unreported when they are filtered out of the display. See the "225 Enable Alarm Filtering" section for information.) Events that are reported as Major (MJ), Minor (MN), or Critical (CR) severities are alarms. Events that are reported as Not-Alarmed (NA) are conditions. Conditions that are not reported at all are marked Not-Reported (NR) in the Conditions window severity column.

Conditions that have a default severity of Critical (CR), Major (MJ), Minor (MN), or Not-Alarmed (NA) but are not reported due to exclusion or suppression are shown as NR in the Conditions window. (For more information about alarm suppression, see the "119 Suppress Alarm Reporting" section.) Current conditions are shown with the severity chosen in the alarm profile, if used. (For more information about alarm profiles, see the "71 Create, Download, and Assign Alarm Severity Profiles" section.)


Note When ports are placed in OOS state for maintenance (OOS-MT), the Alarms Suppressed for Maintenance (AS-MT) condition is raised on them. For information about alarm and condition troubleshooting, refer to the Cisco ONS 15454 SDH Troubleshooting Guide.


Step 3 If you want to apply exclusion rules, click the Exclude Same Root Cause check box at the node (default login) or network view, but do not select the Exclude Same Root Cause check box in card view.

An exclusion rule eliminates all lower-level alarms or conditions that originate from the same cause. For example, a fiber break may cause an LOS alarm, an AIS condition, and an SF condition. If you check the Exclude Same Root Cause checkbox, the AIS and SF conditions will be eliminated because the LOS alarm supersedes them. According to the IEEE, exclusion rules apply to a query of "all conditions from a node."

Step 4 Return to your originating procedure (NTP).


NTP-D68 Delete Cleared Alarms from Display

Purpose

Use this procedure to delete Cleared (C) status alarms from the alarms window when they are no longer needed. The procedure can be used to delete transient messages from the CTC History window.

Tools/Equipment

None

Prerequisite Procedures

None

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Log into a node where you want to delete alarms. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go to Step 2.

Step 2 If you want to delete cleared node-level alarms:

a. In the node view, click the Alarms tab.

b. Click the Delete Cleared Alarms button, referring to the rules in Step 5.

This action removes any cleared ONS 15454 SDH alarms from the Alarms display. The rows of cleared alarms turn white and have a C in their status (ST) column. (See Figure 7-5.)

Step 3 If you want to delete cleared card-level alarms:

a. In the node view, double-click the card graphic for the card you want to open.

b. Click the Alarms tab and then click the Delete Cleared Alarms button, referring to the rules in
Step 5.

Step 4 If you want to delete cleared network-level alarms:

a. In the node view click View > Go to Network View.

b. Click the Alarms tab and then click the Delete Cleared Alarms button, referring to the rules in
Step 5.

Step 5 Consult the following rules when deleting cleared alarms from the display:

If the Autodelete Cleared Alarms check box is selected (checked), an alarm disappears from the window when it is cleared.

If the Autodelete Cleared Alarms check box is not selected (unchecked), an alarm remains in the window when it is cleared. The alarm appears white in the window and has a Clear (CL) severity. The alarm can be removed by clicking the Delete Cleared Alarms button.

Step 6 Transient messages are single messages, not raise-and-clear pairs (i.e. they do not have companion messages stating they are cleared). Click the Delete Cleared Alarms button to remove the transients from the History window.

Stop. You have completed this procedure.


NTP-D69 View Alarm-Affected Circuits

Purpose

Use this procedure with an alarm or condition shown in the Alarms window or History window to view all circuits, if any, affected by the alarm or condition.

Tools/Equipment

None

Prerequisite Procedures

196 View Alarms, History, Events, and Conditions

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Log into the ONS 15454 SDH. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go Step 2.

Step 2 In the network, node (default login), or card view, click the Alarms tab or Conditions tab and then right-click anywhere in the row of an active alarm or condition.


Note The node view is the default, but you can also navigate to the Alarms tab in the network view or card view to perform Step 2.



Note The card view is not available for the TCC2 or cross-connect cards.


The Select Affected Circuit option appears on the shortcut menu. (See Figure 7-6.)

Figure 7-6 Select Affected Circuits Option

Step 3 Left-click or right-click Select Affected Circuits.

The Circuits window appears with affected circuits highlighted. (See Figure 7-7.)

Figure 7-7 Viewing an Alarm-Affected Circuit

Step 4 If you want to search for particular circuits, refer to the "DLP-D131 Search for Circuits" procedure on page 9-5.

Stop. You have completed this procedure.


NTP-D70 View Alarm Counts on the LCD for a Slot or Port

Purpose

Use this procedure when you want to find out how many alarms have occurred for a slot or port without using CTC.

Tools/Equipment

None

Prerequisite Procedures

None

Required/As Needed

As needed

Onsite/Remote

Onsite

Security Level

Retrieve



Step 1 Press the Slot button on the LCD panel to toggle to the desired slot number on the ONS 15454 SDH.

Step 2 If you want a card-level alarm count, press the Status button.

Step 3 Press the Port button to toggle to a specific port.

Step 4 If you want a port-level alarm count, press the Status button on the LCD panel.

Figure 7-8 shows the LCD panel.

Figure 7-8 The LCD Panel


Note A blank LCD results when the fuse on the AIP board is blown. If this occurs, call Cisco Technical Assistance Center (TAC) at 1-877-323-7368.



Note Use the Slot button to toggle to a node to see a summary of alarms for the entire node.


Stop. You have completed this procedure.


NTP-D71 Create, Download, and Assign Alarm Severity Profiles

Purpose

Use this procedure to create a customized copy of the default alarm profile applied to a node; to download a saved custom profile from a network location to another node; to individually assign the custom severities to a port, card, or node, and to delete alarm profiles.

Tools/Equipment

None

Prerequisite Procedures

None

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning or higher



Step 1 Log into a node where you want to create an alarm profile. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go to Step 2 to clone or modify an alarm profile, or go to Step 3 to download an alarm profile.

Step 2 Complete the "DLP-D115 Create Alarm Severity Profiles" task. This task clones a current alarm profile, renames the profile, and customizes the new profile. Go to Step 4.

Step 3 Complete the "DLP-D223 Download an Alarm Severity Profile" task. This task downloads an alarm severity profile from a CD or a node.

Step 4 As necessary, complete the "DLP-D116 Apply Alarm Profiles to Ports" task or the "DLP-D117 Apply Alarm Profiles to Cards and Nodes" task.

Stop. You have completed this procedure.


DLP-D115 Create Alarm Severity Profiles

Purpose

Use this task to create a custom severity profile by modifying the default severity profile.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning or higher



Step 1 In the node view, click View > Go to Network View.

Step 2 Click the Provisioning > Alarm Profiles tabs. (See Figure 7-3.)

Step 3 Click the Load button.

Step 4 In the Select Profile(s) from Node or Filename to Load dialog box, click the From Node radio button if it is not already selected.

Step 5 Highlight the node name you are logged into in the Node Names list.

Step 6 Highlight Default in the Profile Names list.

Step 7 Click the OK button.

The Default alarm severity profile appears in the Alarm Profiles window. (See Figure 7-9.)

Figure 7-9 Network View Alarm Profiles Window

Step 8 Right-click anywhere in the Default profile column to display the profile editing shortcut menu.

Step 9 Click Clone in the shortcut menu.


Tip To find out what profiles are available for loading or cloning, click the Available button. You can clone any profiles except Inherited profiles.


Step 10 In the Clone Profile dialog box, enter a name for the copied profile in the New Profile Name field.

Profile names must be unique. If you try to import or name a profile that has the same name as another profile, CTC adds a suffix to create a new name. Long file names are supported.

Step 11 Click the OK button.

A new alarm profile (named in Step 10) is created. This profile duplicates the default profile severities and appears to the right of the default profile in the Alarm Profiles window. You can highlight it and drag it to a different position.

Step 12 Modify (customize) the created alarm profile:

a. In the new alarm profile column, double-click the alarm severity you want to change.

b. Click the desired severity in the pull-down menu.

c. Repeat Steps a and b for each severity you want to customize.

Step 13 After you have customized the new alarm profile, right-click in the profile column to highlight it.

Step 14 Click Store in the profile editing shortcut menu.

Step 15 Click the To Node(s) radio button and go to Step a or click the To File radio button and go to Step b. (See Figure 7-10.)

Figure 7-10 Store Profile(s) Dialog Box

a. Choose the node(s) where you want to save the profile:

If you want to save the profile to only one node, click the node in the Node Names list.

If you want to save the profile to all nodes, click the Select All button.

If you do not want to save the profile to any nodes, click the Select None button.

If you want to update alarm profile information, click the (Synchronize) button.

b. Navigate to the profile save location by clicking the Browse button.

Enter a name in the File name field.

Click the Select button to choose this name and location.


Note Long file names are supported. CTC supplies a suffix of *.pfl.


c. Click the OK button to store the profile.


Note Clicking the Hide Identical Rows check box configures the Alarm Profiles window to display rows with dissimilar severities.



Note Clicking the Hide values matching profile Default check box configures the Alarm Profiles window to display severities that do not match the Default profile.


Step 16 Return to your originating procedure (NTP).


DLP-D223 Download an Alarm Severity Profile

Purpose

Use this task to download a custom alarm severity profile from a network-drive accessible CD-ROM, floppy disk, or hard disk location.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning or higher



Step 1 In the node view, click View > Go to Network View. (See Figure 7-3.)

Step 2 Click the Provisioning > Alarm Profiles tabs.

Step 3 Click the Load button.

Step 4 If you want to download a file from the local PC hard disk, floppy disk, CD-ROM, or a network drive (if connected), click the From File radio button in the Select Profile(s) from Node or Filename to Load dialog box.

a. Click the Browse button.

The Open dialog box appears.

b. In the Look in pull-down menu, click to navigate to the folder where the profile file is located.

c. Click the name in the window to highlight it.

The file must have the *.pfl extension.

d. Click the Open button.

Go to Step 6.

Step 5 If you want to download a file from the login node or another connected node, click the From Node radio button in the Select Profile(s) from Node or Filename to Load dialog box.

a. Click the node where the profile is located under the Node Names list.

b. Click the profile under the Profile Names list.

Step 6 Click the OK button in the Select Profile(s) from Node or Filename to Load dialog box.

The downloaded profile appears at the right side of the Alarm Profiles window.

Step 7 Right-click anywhere in the downloaded profile column to display the profile editing shortcut menu.

Step 8 Click Store in the shortcut menu.

Step 9 In the Store Profile(s) dialog box, click the To Node(s) radio button. (See Figure 7-10.)

a. Choose the node(s) where you want to save the profile:

If you want to save the profile to only one node, click the node in the Node Names list.

If you want to save the profile to all nodes, click the Select All button.

If you do not want to save the profile to any nodes, click the Select None button.

If you want to update alarm profile information, click the Synchronize button.

b. Click the OK button.

Step 10 Return to your originating procedure (NTP).


DLP-D116 Apply Alarm Profiles to Ports

Purpose

Use this task to apply a custom or default alarm severity profile to a port or ports.

Tools/Equipment

None

Prerequisite Procedures

115 Create Alarm Severity Profiles

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning or higher



Step 1 In the node (default login) view, double-click a card to display the card view.


Note You can also apply alarm profiles to cards using the "DLP-D117 Apply Alarm Profiles to Cards and Nodes" task.



Note The card view is not available for the TCC2 or cross-connect cards.


Step 2 Depending upon what card you want to apply the profile to, click the following tabs:

If the card is an E-series Ethernet, G-Series Ethernet, MXP, TXP, optical, or electrical traffic card, click the Provisioning > Alarm Behavior tabs.

If the card is an ML-series Ethernet (traffic) card, click the Provisioning > Ether Alarming tabs or the Provisioning > POS Alarming tabs, depending upon whether you want to apply the profile to the front physical ports ("Ether alarming") or packet over SDH ("POS alarming"). For more information about ML-Series cards ports and service, see the Cisco ONS 15454 SONET/SDH ML-Series Multilayer Ethernet Card Software Feature and Configuration Guide.

Figure 7-11 shows the alarm profile of Ethernet card ports. CTC shows Force all ports to Profile: Inherited.

Go to Step 3 to apply profiles to a port. Go to Step 4 to apply profiles to all ports on a card.

Figure 7-11 Card View Port Alarm Profile

Step 3 To apply profiles on a port basis:

a. Click the port row under the Profile column.

b. Choose the new profile from the pull-down menu.

c. Click the Apply button.

Step 4 To apply profiles to all ports on a card:

a. Click the Force all ports to profile menu arrow at the bottom of the window.

b. Choose the new profile from the pull-down menu.

c. Click the Force (still need to "Apply") button.

d. Click the Apply button.

Step 5 Return to your originating procedure (NTP).


Tip If you choose the wrong profile, click Reset to return to the previous profile setting.



DLP-D117 Apply Alarm Profiles to Cards and Nodes

Purpose

Use this task to apply a custom or default alarm profile to cards or nodes.

Tools/Equipment

None

Prerequisite Procedures

115 Create Alarm Severity Profiles

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provision



Step 1 In the node view, click the Provisioning > Alarm Behavior tabs. (See Figure 7-12.)

Figure 7-12 Node View Alarm Profile

Step 2 If you want to apply profiles to a card:

a. Click the Profile row for the card.

b. Choose the new profile from the pull-down menu.

c. Click the Apply button.

Step 3 If you want to apply the profile to an entire node:

a. Click the Node Profile menu arrow at the bottom of the window. (See Figure 7-12.)

b. Click the new alarm profile in the pull-down menu.

c. Click the Apply button.

Step 4 Return to your originating procedure (NTP).


Tip If you choose the wrong profile, click Reset to return to the previous profile.



DLP-D118 Delete Alarm Severity Profiles

Purpose

Use this task to delete a custom or default alarm severity profile.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provision



Step 1 From the node view, click View > Go to Network View. (See Figure 7-3.)

Step 2 Click the Provisioning > Alarm Profiles tabs.

Step 3 Click the column heading for the profile column you want to delete. (See Figure 7-9.)

The selected alarm profile name is displayed in the Description field.

Step 4 Click the Delete button.

The Select Node/Profile Combination for Delete dialog box appears. (See Figure 7-13.)

Figure 7-13 Select Node/Profile Combination For Delete Dialog Box

Step 5 Click the node name(s) in the Node Names list to highlight the profile location.


Tip If you hold the Shift key down, you can select consecutive node names. If you hold the Ctrl key down, you can select any combination of nodes.


Step 6 Click the profile name(s) you want to delete in the Profile Names list.

Step 7 Click the OK button.

The Delete Alarm Profile confirmation dialog box appears.

Step 8 Click the Yes button for each Delete Alarm Profile confirmation dialog box.


Note If you delete a profile from a node, it is still displayed in the network view
Provisioning > Alarm Profiles window unless you remove it by choosing
Remove.


Step 9 To remove the alarm profile from the Provisioning > Alarm Profiles window, right-click the column of the profile you deleted and choose Remove from the shortcut menu.

Step 10 Return to your originating procedure (NTP).


Note If a a node and profile combination is selected but does not exist, a warning appears: "One or more of the profile(s) selected do not exist on one or more of the node(s) selected." For example, if node A has only profile 1 and the user tries to delete from node A both profile 1 and profile 2, which exists only on nodes other than node A, this warning appears. However, the operation still removes profile 1 from node A.



Note Deleting active profiles prompts the user for a confirmation.



Note The special profiles called Default and Inherited cannot be deleted and do not appear in the Select Node/Profile Combination for Delete Window.



NTP-D168 Enable, Modify, or Disable Alarm Severity Filtering

Purpose

Use this procedure to start, change, or stop alarm filtering for one or more severities in the Alarms, Conditions, and History windows in all network nodes.

Tools/Equipment

None

Prerequisite Procedures

None

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 Log into a node where you want to enable alarm severity filtering. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go to Step 2.

Step 2 As necessary, complete the "DLP-D225 Enable Alarm Filtering" task. This task enables alarm filtering at the card, node, and network views for all nodes in the network. Alarm filtering can be enabled for alarms, conditions, or events.

Step 3 As necessary, complete the "DLP-D226 Modify Alarm and Condition Filtering Parameters" task. This task modifies the alarm filtering for network nodes to show or hide particular alarms or conditions.

Step 4 As necessary, complete the "DLP-D227 Disable Alarm Filtering" task. this task disables alarm profile filtering for all network nodes.

Stop. You have completed this procedure.


DLP-D225 Enable Alarm Filtering

Purpose

Use this task to enable alarm filtering for alarms, conditions, or event history in all network nodes.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 At the node, network, or card-level view, click the Alarms tab. (See Figure 7-3.)

Step 2 Click the Filter tool at the lower-right side of the bottom toolbar.

Alarm filtering is enabled if the tool is depressed (selected) and disabled if the tool is raised (not selected).

Alarm filtering will be enabled in the card, node, and network views of the Alarms tab at the node and for all other nodes in the network. If, for example, the Alarm Filter tool is enabled in the Alarms tab of the node view at one node, the Alarms tab in the network view and card view of that node will also show the tool enabled. All other nodes in the network will also have the tool enabled.

If you filter an alarm in card view, the alarm will still be displayed in node view. In this view, the card will display the color of the highest-level alarm. The alarm is also shown for the node in the network view.

Step 3 If you want alarm filtering enabled when you view conditions, repeat Steps 1 and 2 using the Conditions window.

Step 4 If you want alarm filtering enabled when you view alarm history, repeat Steps 1 and 2 using the History window.

Step 5 Return to your originating procedure (NTP).


DLP-D226 Modify Alarm and Condition Filtering Parameters

Purpose

Use this task change alarm and condition reporting in all network nodes.

Tools/Equipment

None

Prerequisite Procedures

225 Enable Alarm Filtering

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 At the node (default login), network, or card-level view, click the Alarms tab. (See Figure 7-3.)

Step 2 Click the Filter button at the lower-left of the bottom toolbar.

The Alarm Filter Dialog box appears, showing the General tab. (See Figure 7-14.)

Figure 7-14 Alarm Filter Dialog Box General Tab

In the General tab Show Severity area, you can modify which alarm severities show through the alarm filter or the period of time to apply to the alarms. If you want to change the alarm severities shown in the filter, go to Step a. In the Time area, you can choose a time period for the alarms display. If you want to change the time period that the alarms show for, go to Step b.

a. In the Show Severity area, click the check boxes for the severities [Critical (CR), Major (MJ), Minor (MN), or Not-Alarmed (NA)] you want to be reported at the network level. Leave severity check boxes deselected (unchecked) to keep them from appearing.

When alarm filtering is disabled, all alarms show.

b. In the Time area, click the Show alarms between time limits check box to enable it. Then click the up and down arrows in the From Date, To Date, and Time fields to modify what period of alarms are shown.

To modify filter parameters for conditions, proceed to Step 3. If you do not need to modify them, proceed to Step 4.

Step 3 Click the Conditions tab. (See Figure 7-15.)

Figure 7-15 Alarm Filter Dialog Box Conditions Tab

When alarm filtering is enabled, conditions in the Show list are visible and conditions in the Hide list are invisible.

To move conditions individually from the Show list to the Hide list, click the > button.

To move conditions individually from the Hide list to the Show list, click the < button.

To move conditions collectively from the Show list to the Hide list, click the >> button.

To move conditions collectively from the Hide list to the Show list, click the << button.


Note Conditions include alarms.


Step 4 Click Apply and OK.

Alarm and condition filtering parameters are enforced when alarm filtering is enabled (see the "DLP-D225 Enable Alarm Filtering" task), and are not enforced when alarm filtering is disabled (see the "DLP-D227 Disable Alarm Filtering" task).

Step 5 Return to your originating procedure (NTP).


DLP-D227 Disable Alarm Filtering

Purpose

Use this task to turn off specialized alarm filtering in all network nodes so that all severities are reported in CTC.

Tools/Equipment

None

Prerequisite Procedures

225 Enable Alarm Filtering

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Retrieve



Step 1 At the node (default login), network, or card-level view, click the Alarms tab (Figure 7-3).

Step 2 Click the Filter tool at the lower-right side of the bottom toolbar.

Alarm filtering is enabled if the tool is depressed (selected) and disabled if the tool is raised (not selected).

Step 3 If you want alarm filtering disabled when you view conditions, click the Conditions tab and repeat
Step 2.

Step 4 If you want alarm filtering disabled when you view alarm history, click the History tab and repeat
Step 2.

Step 5 Return to your originating procedure (NTP).


NTP-D72 Suppress and Discontinue Alarm Suppression

Purpose

Use this procedure to keep alarms from being reported for a port, card, or node in circumstances when an alarm or condition is known to exist, but you do not want to include in the display, and to resume normal alarm reporting by discontinuing the suppression.

Tools/Equipment

None

Prerequisite Procedures

None

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning



Step 1 Log into the ONS 15454 SDH. See the "DLP-D60 Log into CTC" task on page 3-23 for instructions. If you are already logged in, go to Step 2.

Step 2 Complete the "DLP-D119 Suppress Alarm Reporting" task to make the node send out autonomous messages that clear particular raised alarms and cause the suppressed alarms to appear in the Conditions window.


Note Suppressing one or more alarms prevents them from appearing in Alarm or History windows or in any other clients. The suppress command causes CTC to display them in the Conditions window, where Not-Reported (NR) events are shown. The suppressed alarms appear there with the alarm severity they would have if they were reported; their severity color code, and service-affecting status.


Step 3 Complete the "DLP-D120 Discontinue Alarm Suppression" task to remove the suppress- command and restore the alarms to their normal state of being reported at their provisioned severity.

Stop. You have completed this procedure.


DLP-D119 Suppress Alarm Reporting

Purpose

Use this task to suppress the reporting of ONS 15454 SDH alarms at the port, card, or node level.

Tools/Equipment

None

Prerequisite Procedures

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning



Step 1 At either the node (default login) or card view, click the Provisioning > Alarm Behavior tabs.

Step 2 At the node level, you can suppress alarms on a card basis or on the entire node. At the card level, you can suppress alarms on a port basis.

Step 3 If you want to suppress all alarms for the entire node, click the Suppress Alarms column check box located at the bottom-left of the window.

Step 4 If you want to suppress alarms at the node level for cards, click the Suppress Alarms check box for the slot row where you want to suppress alarms. (See Figure 7-12.)


Note In the node view, row numbers correspond to slot numbers.


Step 5 Click the Apply button (whether or not you complete the next step).

The node sends out autonomous messages to clear any raised alarms.

Step 6 If you want to suppress alarms at the card level for ports, double-click the card and then at the card view, click the Provisioning > Alarm Behavior tabs.

Step 7 Click the Suppress Alarms column check box for the port row where you want to suppress alarms. (See Figure 7-11.)

Step 8 Click the Apply button.

Step 9 Return to your originating procedure (NTP).


Caution If multiple CTC sessions are open, suppressing alarms in one session suppress es the alarms in all other open sessions.

DLP-D120 Discontinue Alarm Suppression

Purpose

Use this task to discontinue alarm suppression and reenable alarm reporting on a port, card, or node.

Tools/Equipment

None

Prerequisite Procedures

119 Suppress Alarm Reporting

DLP-D60 Log into CTC, page 3-23

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning



Step 1 At either the node (default login) or card view, if you want to restore reporting for alarms that were suppressed for the entire node, click the Provisioning > Alarm Behavior tabs.


Note You must restore alarm reporting at the view where it was originally suppressed.


Step 2 If you want to discontinue alarm suppression for the entire node, deselect (uncheck) the Suppress Alarms check box at the lower-left of the Alarm Behavior window.

Step 3 If you want to discontinue alarm suppression for cards at the node level, deselect (uncheck) the check box in the Suppress Alarms column for that card.

Step 4 Click the Apply button (whether or not you perform the next step).

Step 5 If you want to discontinue alarm suppression at the card level for ports, double-click the card to display the card view.

Step 6 Deselect (uncheck) the Suppress Alarms check box for the port(s) you no longer want to suppress.

Step 7 Click the Apply button.

Step 8 Return to your originating procedure (NTP).


NTP-D123 Provision External Alarms and Controls on the Alarm Interface Controller-International

Purpose

Use this procedure to create external (environmental) alarms, external controls, orderwire tunnels, extension type, or station number for the Alarm Interface Controller-International (AIC-I) card.

Tools/Equipment

An AIC-I card must be installed in Slot 9

Prerequisite Procedures

NTP-D24 Verify Card Installation, page 4-2

Required/As Needed

As needed

Onsite/Remote

Onsite or remote

Security Level

Provisioning or higher



Note The AIC-I card provides direct alarm contacts (external alarm inputs and external control outputs) for ONS 15454 SDH or SDH systems.



Tip Before you begin, make a list of the ONS 15454 SDH slots and ports that require orderwire communication.



Note For information about the AIC-I external controls, virtual wire, and orderwire, refer to the Cisco ONS 15454 SDH Reference Manual.



Step 1 Verify the alarm contact wiring. See the "NTP-D223 Install Wires to Alarm, Timing, and LAN Connections" procedure on page 1-30 for information about the ONS 15454 SDH contacts.

a. For external alarms, verify that the external device relays are wired to the ENVIR ALARMS IN connector pins.

b. For external controls, verify the external device relays are wired to the ENVIR ALARMS OUT connector pins.

Step 2 Double-click the AIC-I card in the node (default login) view shelf graphic. The card view appears.

Step 3 Click the Provisioning > Card tabs.

Step 4 In the Input/Output area, click one of the following options:

External AlarmSelect External Alarm if you use external alarms only. Selecting External Alarm gives you 20 external alarm ports.

External ControlSelect External Control if you use both external alarms and external controls. If you select External Control, four of the ports are converted to external control ports, leaving you with 16 external alarm ports.

Step 5 In the Station Number area, enter a four-digit number unique to the node. This is the orderwire "phone number" for this node. The station number is used to call this node over the orderwire channel. For information about provisioning the orderwire, see the "DLP-D210 Change AIC-I Card Orderwire Settings" procedure on page 11-42.

The default code is 0000 and cannot be deleted. It is considered the "party line" and calls all nodes on the network when dialed.

Step 6 If you are provisioning external alarms, click the External Alarms tab (Figure 7-16). If you are not provisioning external alarms, skip Steps 7-9 and go to Step 10.

Figure 7-16 Provisioning External Alarms On The AIC-I Card

Step 7 Complete the following fields for each external device wired to the ONS 15454 SDH connectors:

EnabledClick the check box to activate the fields for the alarm input number.

Alarm TypeClick an alarm type in the pull-down menu.

SeverityClick a severity in the pull-down menu. The severity determines how the alarm is displayed in the CTC Alarms and History tabs and whether the LEDs are activated. Critical, Major, and Minor activate the appropriate LEDs. Not Alarmed and Not Reported do not activate LEDs, but do report the information in CTC.

Virtual WireClick a virtual wire in the pull-down menu to assign one to the external device. Otherwise, do not change the None default. For information about the AIC virtual wire, see the Cisco ONS 15454 SDH Reference Manual.

Raised When—Click the contact condition (open or closed) that triggers the alarm in the pull-down menu.

DescriptionDefault descriptions are provided for each alarm type; you can enter a different description if needed.

Step 8 To provision additional devices, complete Step 7 for each additional device.

Step 9 Click the Apply button.

Step 10 If you are provisioning external controls, click the External Controls subtab and complete the following fields for each external control wired to the ONS 15454 SDH connectors:

EnabledClick the check box to activate the fields for the alarm input number.

Control Type—Click the control type in the pull-down menu: air conditioner, engine, fan, generator, heat, light, sprinkler, or miscellaneous.

Trigger TypeClick a trigger type in the pull-down menu: a local minor, major, or critical alarm; a remote minor, major, or critical alarm; or a virtual wire activation.

DescriptionEnter a description.

Step 11 To provision additional controls, complete Step 10 for each additional device.

Step 12 Click the Apply button.

Stop. You have completed this procedure.