Cisco Provisioning Center 6400 Equipment Module Configuration Guide, 4.2
About This Guide
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About This Guide

Table Of Contents

About This Guide

Audience

Organization

Related Documents

Conventions

Installation

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Website

Cisco TAC Escalation Center

Obtaining Additional Publications and Information


About This Guide


The Cisco 6400 Equipment Module Configuration Guide contains information about configuring and using the Cisco 6400 Equipment Module with Cisco Provisioning Center Release 4.2.0. This Equipment Module is used by the DSL Service Application to provision Layer 2 and Layer 3 DSL services.

Audience

This document is intended for personnel who are involved with:

Network Operations

System Administration

Network Architecture/Infrastructure

Users of this documentation should have an excellent working knowledge of Cisco Provisioning Center before attempting to use this Equipment Module for provisioning.

Organization

This guide includes the following chapters and appendices:

Table 1 Document Organization 

Chapter/Appendix Title
Description

"About This Guide"

Provides an administrative overview of the guide.

Chapter 1, "Initial Configuration"

Contains instructions on how to configure this Equipment Module, including hardware and software requirements, Cisco 6400 configuration, Cisco Provisioning Center configuration and RADIUS server configuration.

Chapter 2, "Uploading Fabric and Services"

Provides information on how to perform uploads using this Equipment Module.

Chapter 3, "Configuration Objects"

Contains information on creating, modifying, and deleting configuration objects used by the Cisco 6400.

Chapter 4, "Service Element Profiles"

Contains information on creating, modifying, and deleting service element profiles and provides instruction on their use.

Appendix A, "Attribute Reference"

Contains tables listing objects and associated attributes used by this Equipment Module.

Glossary

Lists the abbreviations and acronyms used in this guide.


Related Documents

This guide refers you to other documents within the Cisco Provisioning Center documentation suite. Table 2 lists these documents.

Table 2 Related Documents

Name
Part Number

Documentation Guide for Cisco Provisioning Center, Release 4.2

78-15868-01

Release Notes for Cisco Provisioning Center, Release 4.2

OL-3559-02

Cisco Provisioning Center Installation Guide

OL-3552-03

Cisco Provisioning Center User's Guide

OL-1804-03

Cisco Provisioning Center Installation Guide

OL-1810-03

Cisco Provisioning Center Administration Guide

OL-3553-02

Cisco Frame Relay Service Application Solutions Guide

OL-1819-03

Cisco ATM Service Application Solutions Guide

OL-1805-03

Cisco DSL Service Application Solutions Guide

OL-1806-03

Cisco WAN Manager Equipment Module Configuration Guide

OL-1808-03

Cisco ESR 10000 Broadband Access Center Equipment Module Configuration Guide

OL-4689-01

Cisco Provisioning Center Programmer's Guide

OL-1813-03

Cisco Provisioning Center Programmer's Reference

OL-1818-03


Conventions

Various formatting conventions are used in this guide to make it easier for you to recognize and use specific types of information. Table 3 lists these conventions.

Table 3 Document Conventions 

Convention
Description
Example

Bold Text

Within a procedure, bold text indicates specific folder names or buttons in the GUI.

Click the Modify button on the Action Bar.

Italicized Text

Within a procedure, italicized text indicates text that should be replaced with the name of the object or element that is specific to your network configuration.

Navigate to networks > Cisco 6400 Equipment Module > Profiles > Specific Profile.

courier Text

Commands formatted as courier indicate shell commands that must be entered exactly as shown.

export CCP_ACTIVATION_TIMEOUT=180

Square Brackets

Within a command, optional parameters are shown in square brackets.

SYnpt [-s[CDRST] | -h[R] | -r[R]]


Installation

To install Cisco Provisioning Center, you must install Cisco Provisioning Center resource binaries and various Service Applications and Equipment Module binaries. For more information about installing Cisco Provisioning Center, refer to the Cisco Provisioning Center Installation Guide.

In addition to the Cisco 6400 Equipment Module, you must also install the Service Application(s) that you will be using to activate Cisco 6400 services. For more information, refer to the specific Service Application guide(s).

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco web sites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

Cisco.com

Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com provides a broad range of features and services to help you with these tasks:

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

To obtain customized information and service, you can self-register on Cisco.com at this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

We categorize Cisco TAC inquiries according to urgency:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Cisco TAC Website

You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/en/US/support/index.html

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest information about the field of networking. You can access Packet magazine at this URL:

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html

iQ Magazine is the Cisco monthly periodical that provides business leaders and decision makers with the latest information about the networking industry. You can access iQ Magazine at this URL:

http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html