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Note The distribution of Operations Reports is no longer available. Operations Reports are only
available to customers with Operations Reports license prior to May 2018. For re-installation of Operations Reports contact a Cisco customer support representative.
Operations Reports is an optional add-on component to Cisco Prime Network that provides extended reporting functionality. It provides a wide range of prepackaged reports that you can run for your various operational needs. It also allows you to create your own reports or customize reports according to your own requirements.
Cisco Prime Network Operations Reports processes and stores a large amount of data relating to faults, device inventory, technologies, and so on. It enables you to access this data and evaluate it by generating meaningful reports which can help you understand your deployments better and make better business-critical decisions. This section contains the following topics:
The key features of Operations Reports are:
Operations Reports provides a set of prepackaged reports and also allows you to create new reports. Operations Reports introduces the concept of interactive reports; interactive reports are reports that can be customized for your own individual needs. All new reports and some of the prepackaged reports are customizable, therefore they are interactive reports.
– Customizable prepackaged reports—Since many of the prepackaged reports are customizable, you could use a prepackaged report as a starting point and then customize it according to your own requirements by adding or removing data, grouping data, filtering data, and so on.
– Read-only prepackaged reports—Some of the prepackaged reports cannot be customized. These read-only reports tend to contain a graphic display of data in the form of graphs and charts, in addition to tabular data, giving you a different perspective of the data.
Using Operations Reports, you can generate reports to view data on fault, physical inventory, data center, network service, and mobility features of your network. For example, you can generate a report to view the mean time taken to close tickets. The report presents data of the type of tickets that were generated, the clearance mode (cleared by user or by network), the number of tickets of each type, the minimum time, the maximum time and the mean time taken to close each type of ticket.
Ensure that you are using either one of the following web browser to launch the Operations reports:
– Microsoft Internet Explorer 8, 9 and later versions
Operations Reports is launched from Prime Network web client. To log into the Operations Reports portal:
Step 1 Open an Prime Network-supported web browser and enter: https:// < gateway-IP >:< port-number >/ prime-network-reports
Note Use an Operations Reports-supported browser as your default web browser with caching and cookies enabled.
Prime Network login window appears.
Step 2 Enter your username and password.
If you are an administrator logging in for the first time, enter the username and the password that you configured for Prime Network.
Step 4 Accept the self-signed, untrusted security certificates.
In Firefox, if you accept the security certificates, they do not reappear upon subsequent logins.
In Internet Explorer, if you accept the security certificates without placing them in the trusted certificate store, they reappear upon subsequent logins. If you place the certificates in the trusted store, they do not reappear upon subsequent logins.
The username that you use for logging in, is displayed below the time stamp in each report that you open.
Step 5 Click on Operations Report to launch the reports console.
After logging into Operations Reports, the home page is blank. To see the available report folders and start working, open the left navigation pane by dragging its border.
Figure 1-1 Operations Reports—Home Page
The following table helps you understand the key elements in the home page:
Allows you to switch to Workspace, which provides a snapshot view of scheduled reports and their individual status. |
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The left navigation pane lists the reports that are available in Operations Reports. The types of reports are available as folders in the Browse pane, and upon choosing a folder, the corresponding reports are displayed in the Files pane below. The left navigation pane displays the following:
Figure 1-2 Left Navigation Pane
Table 1-2 Navigation Pane Items—Description